This seemed like a newer hotel, but when we arrived, the lock on our door would not work because it was not installed correctly, so the lever would not fit into the hole. This was an issue at installation, not due to equipment malfunction. Hard to believe we were the first people to stay in the room, and if it was a known issue, I hope they don't keep putting people in the room without fixing it. It took 30 minutes for them to get us a new room. This is unacceptable (it was late, and we drove 8 hours that day). There is not really breakfast - it's "grab and go." The room and hotel were clean.