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Renaissance Sanya Haitang Bay Resort

Property class: 5 and above

Choose dates to view prices

Photo gallery for Renaissance Sanya Haitang Bay Resort

A pool surrounded by lush greenery and palm trees, with a clear blue sky above.
A beach with rows of sun loungers and thatched umbrellas, a clear sky, and a calm sea.
A spacious lounge area with wooden flooring, blue seating, and large windows offering views of tropical foliage.
A large, multi-story hotel with a reflective pool in front.
A modern lounge area with a large sofa set, a coffee table, and two armchairs. A large window provides a view of the cityscape at dusk.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1 Yezhou Road, Haitang Bay, Sanya, Hainan, 572013
  • Place, China Duty Free Sanya Duty Free Shop
    ‪4 min drive‬
  • Place, Atlantis Water Park
    ‪5 min drive‬
  • Place, Haitang Bay
    ‪17 min drive‬
  • Airport, Sanya (SYX-Phoenix Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a neatly made bed, a bedside table, a lamp, and a vase with flowers on a nightstand.

Deluxe Room, 1 King Bed, Garden View

  • Garden view
  • 742 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Ocean View

A hotel room with two beds, a sitting area with a chair, a large window with a view, and a decorative wall piece.

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Balcony, Pool View

A modern hotel room with a large bed, bedside tables, a wall-mounted artwork, and a walk-in closet.

Room, 2 Double Beds, Balcony, Pool View

  • 635 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

A modern hotel room with a large bed, bedside tables, a nightstand, a wall-mounted artwork, and a walk-in closet.

Deluxe Room, 1 King Bed, Balcony

  • 635 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Balcony, Ocean View

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a chair, and a large window with sheer curtains.

Studio, 1 King Bed, Balcony, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 742 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 1 Double Bed, Garden View

A modern hotel room with a dining area, a bar, and large windows offering a view of greenery.

Villa, 1 Double Bed, Garden View

  • Garden view
  • 3228 sq ft
  • Sleeps 6
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Pool Access (Beachfront)

A hotel room with a large bed, a sitting area with a chair and table, a view of the sea through large windows, and a balcony.

Suite, 1 Bedroom, Pool Access (Beachfront)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Garden View

A hotel room with two beds, a nightstand with a vase of flowers, and abstract wall art.

Deluxe Room, 2 Double Beds, Garden View

  • Garden view
  • 635 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Ocean View

A hotel room with a large bed, a television, a desk, and a view of the outdoors.

Grand Room, 1 King Bed, Ocean View

  • Ocean view
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 1 Double Bed, Balcony, Garden View

A modern hotel room with a large bed, a flat-screen TV, a wooden console table, and a view of the garden through a glass door.

Family Room, 1 Double Bed, Balcony, Garden View

  • Garden view
  • 743 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Grand Suite, 1 Bedroom, Ocean View

A modern hotel room with a bed, a sofa, a TV, and a balcony with a view of the ocean.

Grand Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Balcony

A hotel room with two beds, a nightstand with a vase of flowers, and abstract wall art.

Deluxe Room, 2 Double Beds, Balcony

  • 635 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Ocean View

A hotel room with two beds, a sitting area with a chair, a large window with a view, and a decorative wall piece.

Deluxe Room, 2 Double Beds, Ocean View

  • Ocean view
  • 635 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Poolside

A modern hotel room with a large bed, bedside tables, a glass table, and a view of the outdoors.

Room, 1 King Bed, Poolside

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Garden View

A modern hotel room with a large bed, bedside tables, a nightstand, a wall-mounted artwork, and a walk-in closet.

Room, 1 King Bed, Garden View

  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Garden View

A hotel room with two beds, a sitting area with a chair, a large window with a view, and a decorative wall piece.

Room, 2 Double Beds, Garden View

  • Garden view
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room, 1 King Bed, Balcony, Garden View

A modern hotel room with a large bed, a flat-screen TV, a desk, and a nightstand.

Family Room, 1 King Bed, Balcony, Garden View

  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Hilton Sanya Yalong Bay Resort & Spa

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  • Pool
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8.6 out of 10, Excellent, 162 reviews
$138 nightly
The price is $148
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About the neighborhood

Sanya

Located in Haitang District within a short walk of Atlantis Water Park, Renaissance Sanya Haitang Bay Resort is within 2 miles (3 km) of China Duty Free Sanya Duty Free Shop. This 508-room, 5-star resort has 3 outdoor pools along with a free water park and 3 restaurants.
View more Resorts in SanyaOpens in a new window

What's nearby

  • China Duty Free Sanya Duty Free Shop - 4 min drive - 1.8 miles
  • Atlantis Water Park - 5 min drive - 0.5 miles
  • Shenlonggu Hot Spring Park - 10 min drive - 5.7 miles
  • Haitang Bay - 17 min drive - 9.7 miles
  • Qingshuiwan Golf Club - 19 min drive - 15.3 miles

Getting around

  • Sanya (SYX-Phoenix Intl.) - 48 min drive

Restaurants

  • ‪Chagee - ‬3 min drive
  • ‪% Arabica - ‬3 min drive
  • ‪Starbucks 星巴克 - ‬3 min drive
  • ‪一风堂 - ‬3 min drive
  • ‪丼丼屋 どんどんや - ‬3 min drive

About this property

Renaissance Sanya Haitang Bay Resort

Guests of Renaissance Sanya Haitang Bay Resort have access to 3 outdoor pools, a free water park, and a children's pool. You can take advantage of free parking, along with an airport shuttle at scheduled times for CNY 350 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Balconies or patios, refrigerators, and minibars are also standard. Housekeeping is available on request.
An outdoor tennis court and a complimentary water park are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Spa
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8.6 out of 10, Excellent, 178 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM at scheduled times
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CNY 168 for adults and CNY 88 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Red Star Cafe
  • Star Anise Restaurant
  • Star Fish Market

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Foosball table
  • Free water park
  • Games
  • Gym
  • Outdoor tennis court
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (15,393 square feet of space)

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 480.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 168 for adults and CNY 88 for children
  • Airport shuttle fee: CNY 350 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 480.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to December.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Renaissance Resort Sanya
Renaissance Sanya
Renaissance Sanya Resort
Sanya Renaissance
Renaissance Sanya Hotel Sanya
Renaissance Sanya Resort & Spa Hainan
Renaissance Sanya Resort And Spa
Renaissance Sanya Hotel Sanya
Renaissance Sanya Resort & Spa Hainan
Renaissance Sanya Resort Spa
Renaissance Sanya Resort Spa
Renaissance Sanya Haitang Bay
Renaissance Sanya Haitang Bay Resort Sanya
Renaissance Sanya Haitang Bay Resort Resort
Renaissance Sanya Haitang Bay Resort Resort Sanya

Frequently asked questions

Is a free cancellation option available at Renaissance Sanya Haitang Bay Resort?

Renaissance Sanya Haitang Bay Resort provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Renaissance Sanya Haitang Bay Resort?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Renaissance Sanya Haitang Bay Resort on Aug 30, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Renaissance Sanya Haitang Bay Resort?

This resort is situated in Haitang District within a short 10-minute walk of Atlantis Water Park. You'll also find China Duty Free Sanya Duty Free Shop and Wuzihzhou Island Beach within a short drive.

Is parking available on site at Renaissance Sanya Haitang Bay Resort?

Yes, self parking is offered for free at the resort. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Renaissance Sanya Haitang Bay Resort have luxury amenities?

Yes, guests can indulge in luxuries such as a free water park, 3 restaurants, and an outdoor tennis court at this resort.

Does Renaissance Sanya Haitang Bay Resort feature a casino on the premises?

No, Renaissance Sanya Haitang Bay Resort doesn't have a casino.

Is there an indoor pool at Renaissance Sanya Haitang Bay Resort?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. The seasonal pool is normally open from March until December.

What amenities will couples enjoy at Renaissance Sanya Haitang Bay Resort?

This beachfront resort offers plenty of amenities for couples including 3 restaurants, 3 outdoor pools, and a poolside bar.

Are there hot tubs at Renaissance Sanya Haitang Bay Resort?

No, but this resort does have a sauna.

Does Renaissance Sanya Haitang Bay Resort have a restaurant with a breakfast menu?

Yes, Renaissance Sanya Haitang Bay Resort has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Renaissance Sanya Haitang Bay Resort allow pets to stay for free?

No, pets aren't allowed at Renaissance Sanya Haitang Bay Resort.

Are there connecting rooms at Renaissance Sanya Haitang Bay Resort?

Yes, you can book connecting rooms at this resort for your group or family vacation.

Where is the closest airport to Renaissance Sanya Haitang Bay Resort?

The closest major airport to Renaissance Sanya Haitang Bay Resort is Sanya (SYX-Phoenix Intl.), which is 26.9 mi away (48 minutes by car).

Are there rooms with balconies that I can book at Renaissance Sanya Haitang Bay Resort?

Yes, every guestroom at Renaissance Sanya Haitang Bay Resort comes with a balcony/patio and some offer ocean and garden views.

Does Renaissance Sanya Haitang Bay Resort host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Renaissance Sanya Haitang Bay Resort.

Renaissance Sanya Haitang Bay Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 72 out of 192 reviews
Rating 8 - Good. 80 out of 192 reviews
Rating 6 - Okay. 24 out of 192 reviews
Rating 4 - Poor. 8 out of 192 reviews
Rating 2 - Terrible. 8 out of 192 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sergiu

Liked: Cleanliness, staff & service, amenities
The hotel is quite big. There were some people at reception that could communicate in English, although with some difficulty but was good.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

David

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs maintenance in some areas
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Gary

Liked: Cleanliness, amenities
The room and the food were both good but the biggest is just that about no one speaks English there (I met just one who did. Of all the people, all were Asian except me. The hotel is huge and difficult to navigate Posting more directional signals would be a big benefit.
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Motoo

Disliked: Cleanliness, staff & service, property conditions & facilities
到着時ドアマン、ベルスタッフがいず荷物が多い私たちはチェックインカウンターまで荷物を運ぶ事に。施設の老朽化が進んでいて、部屋のシャワーのでお湯が出なかったり洗面ボールの栓が壊れていて水が貯められなかったり漏水もあった。1日利用できるレストランは2つしかなく、選択肢がなかった。苦情をいいアップグレードしてもらった。ただロケーションは素晴らしくホテルの規模も大きいので、サービスが充実し施設の改修など進めば良いホテルなのだと思う。
プールは広いが水深が浅い
タイ料理店の料理は満足する美味しさだった
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Iain

Liked: Cleanliness

Disappointing

Hotel is dated and needs a refurbishment. The addition of a heat pool would allow for winter swimming like at other hotels in Sanya. Restaurants were limited in selection and tired. Location seemed away from the any other decent off-site dining so overall not a great location if you are looking for a winter retreat.
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The beds were comfortable and the facilities were clean. The pool area was fantastic. Several different swimming areas with many different activities. Food and drink service at the pool and room service took 30-40 minutes. On our first day, lunch took over an hour to receive our food. We had to remind them of our drink order and that was received about 40 minutes after it was first ordered. Swimming is not allowed in the ocean. Overall, the staff was helpful and friendly but I was disappointed in the service times. Although, this is very typical of China.
Stayed 4 nights in Jul 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a resort away from the hustle and bustle and this was it! Great service, great food, everyone was super friendly. The rooms were a little musty would be my only complaint. A big shoutout to our restaurant server, Devin! He took such great care of our dining and beverage needs from start to finish! I would defintely go back. Note that you cannot swim in the ocean here because of the currents but it’s a beautiful private beach to walk along and stick your toes in.
Stayed 6 nights in Jun 2021
Verified review

8/10 Good

Man-Ning

Liked: Staff & service

酒店比較老舊，靠近海灘但會有人抽菸

酒店很大，但是設施都相對老舊 房間的蚊蟲還是有一些，但可以理解 因為室外的綠葉造景比較多 房間是靠近海邊跟泳池 但是管理的不是太理想，居然好多人在泳池邊上抽菸 完全打壞度假的好心情 早餐也是有點恐怖，人超多滿混亂 只能說假期間，員工還是比較辛苦的
Stayed 2 nights in May 2021
Verified review

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a awesome! Breathtaking ocean view, unbeatable beach, nice and quite. Will definitely come back again!
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable experience.

The hotel was well maintained. Great service! Beautiful and quiet beach. We enjoyed the pool side restaurant for lunch, full of sunshine and gorgeous view. The tennis court left us with happy memory. We got updated to the ocean view room. Every morning woke up with amazing sunrise view.
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Aden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased and perfect for couples

We had a wonderful time during our stay here. My girlfriends birthday was at the same time as our stay and the hotel kindly upgraded us. Additionally they provided a romantic dinner on the beach for two for a very good price and I would recommend it to any couple. This was a wonderful hotel and experience
Stayed 4 nights in Nov 2020
Verified review

10/10 Excellent

TanTan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

可以媲美泰國的渡假感

園區腹地很廣，後院及泳池寬闊舒服，還有私人沙灘，很多人來拍婚紗照，大廳挑高氣派，整體環境不錯 雖然有點年代感 有重新翻修過不致於老舊，唯一點是客房服務比較慢 常沒人接電話，可能人手不足吧
Stayed 2 nights in Oct 2020
Verified review

4/10 Poor

PUIYU

Liked: Room comfort
Disliked: Staff & service

糟糕的體驗

房間蟲太多了，平常門窗要關好。服務態度很一般，設備很舊，客房電話都沒聲音。我訂的是海景房，房間離大堂很遠，走了快要10分鐘，結果進房間看窗外，根本就是椰子樹景房，海景都看不到，懶得回去換房了，感覺被擺了一道。下次再去三亞絕對不住這裡。
酒店有個小動物園區
沙灘還可以算很漂亮
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness
A Great location and very good value for the price.
Stayed 4 nights in Jul 2020
Verified review

8/10 Good

SNP TEC CORP

Liked: Staff & service
전반적인 시설 노후
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル全体的に綺麗で、スタッフも親切で楽しく、ゆっくりと充実した休暇を過ごせました。また泊まりたいと思います。
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was huge with beautiful grounds to wander through. I loved the location right on the long sandy beach. Staff were all lovely, although if you're English, communication is challenging with most of them. The thing that surprised me was the lack of restaurants & how small they were for such a large hotel, but having said that I ate at the Star Fish each evening & it was never that busy. I don't know where everyone else was! The food was very good, except a lunch time salad which took 45mins & was basically a pile of leaves, not as described in the menu. So I cancelled my order & had an icecream instead! The very friendly manager didn't charge me for a cocktail that afternoon to make up for the salad fiasco!
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

nh

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was very accomodating and provided great service. The pools were really nice and the views of the ocean were beautiful. The lobby was also beautiful. I went to the spa and received an amazing massage. However, the food was too overpriced and not that tasteful. Also, the beach was inaccessible due to algae. The room was also dissappointing. It was dirty. There were ants, a dirty floor, mildew in the bathroom and dirty sheets. Every day I woke up with bites on my arms and legs. Something was biting me in the bed. After requesting another room, the biting stopped. The second room was better cleaned with no ants and cleaner sheets. Overall, the resort is beautiful from the outside but needs an upgrade in the inside. The staff is wonderful and I thank them for all of their help.
Stayed 4 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフが親切でよかった
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
房间大 泳池大 游乐设施多 态度好 服务管理待提升 1.咨询中餐厅能否散点 服务热线和餐厅回复不同 2.小超市不营业期间 买不到女性用品 3.指示不明确 例如大堂侧电梯里只写一楼是泳池 未写餐厅
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

Nice hotel worth of the spending

Nice hotel, but the loctio is far requires car
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

YANG

The hotel is clean and 5-star hotel. It is not near the duty-free shopping mall. Breakfast is awesome and room service is good, too. I will choose this hotel next time.
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel i've been stayed. Nice place to relax.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good and with great spa

Enjoy so much especially at the Spa, nice staffs and overall hotel are with good services.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel - chinesische Essenskultur geöhnungsb

Anfahrtsbeschreibung ist falsch!!! Das Hotel liegt zwar an der Haitang Bay, wegen einer Flussmündung kommt man allerdings nur über die Autobahn zu den anderen Hotels beim Atlantis und dem Shoppingcenter
Stayed 6 nights in Aug 2018