Shangri-La Sanya

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Shangri-La Sanya

Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Ocean Suite King | Minibar, in-room safe, desk, blackout drapes
Deluxe Seaside Garden View King - 1 King | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Spa
  • Parking included
  • Housekeeping

Explore the area

Map
88 North Hai Tang Road, Sanya, Hainan, 572000
  • Haitang Bay
  • Wuzihzhou Island Beach
  • China Duty Free Sanya Duty Free Shop
    ‪4 min drive‬
  • Sanya (SYX-Phoenix Intl.)
    ‪34 min drive‬

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Room options

Horizon Seaview King Bed Room

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Ocean Pool 2 Bedroom Villa - 2 Kings

  • 3251 sq ft
  • Sleeps 6
  • 2 King Beds

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

Horizon, Room, 2 Twin Beds, Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Seaside Garden View Twin - 2 Twins

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Seaside Garden View King - 1 King

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Club King Room

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Club Twin Room

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

Horizon Suite King

  • Sleeps 3
  • 1 King Bed

Premier Sea View King Room

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premier Sea View Twin Room

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Ocean Suite King

  • 1206 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Pool Villa 1 King 2 Twin Bedroom

  • 3251 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Sanya

Located in Haitang District, Shangri-La Sanya is within a few miles (5 km) of popular sights such as Wuzihzhou Island Beach and Haitang Bay. This 488-room, 5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a restaurant.

What's nearby

  • China Duty Free Sanya Duty Free Shop - 4 min drive - 2.3 miles
  • Qingshuiwan Golf Club - 19 min drive - 14.4 miles
  • Yalong Bay Tropical Paradise Forest Park - 25 min drive - 18.0 miles
  • Yalong Bay - 27 min drive - 16.0 miles
  • Yanoda Rainforest Cultural Tourism Zone - 29 min drive - 15.6 miles

Getting around

  • Sanya (SYX-Phoenix Intl.) - 42 min drive

Restaurants

  • ‪海天一色餐厅和酒吧 - ‬3 min drive
  • ‪Fruitdrinks - ‬4 min drive
  • ‪民生威斯汀度假酒店 - ‬4 min drive
  • ‪揽月海鲜餐厅 - ‬5 min walk
  • ‪萨斯贝卡烧烤西餐厅 - ‬7 min drive

About this property

Shangri-La Sanya

Luxury hotel on the beach, with 3 outdoor pools
Guests of Shangri-La Sanya have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Bathrooms have bathrobes and slippers. Balconies, minibars, and free newspapers are also available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI has 15 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chinese Restaurant
  • Chuyi Wutai
  • Kon Tiki
  • Lobby Lounge
  • SEA

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (16,146 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Facials
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 10 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri-La’s Sanya Resort Hainan
Shangri-La’s Resort Hainan
Shangri-La’s Sanya Hainan
Shangri-La’s Hainan
Shangri-La Sanya Resort Hainan
Shangri-La Resort Hainan
Shangri-La Sanya Hainan
Shangri La’s Sanya Resort Spa Hainan
Shangri La Sanya Resort Spa Hainan
Shangri La Sanya
Shangri-La Sanya Hotel
Shangri-La Sanya Sanya
Shangri-La Sanya Hotel Sanya
Shangri La Sanya Resort Spa Hainan

Frequently asked questions

Are free cancellation options available at Shangri-La Sanya?

Shangri-La Sanya offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see close to Shangri-La Sanya?

This hotel is situated in Haitang District, close to Haitang Bay, China Duty Free Sanya Duty Free Shop, and Wuzihzhou Island Beach. You'll also find Shenquangu Hot Spring Park and Binlang Ethnic Village nearby.

Is there parking available at Shangri-La Sanya?

Yes, self parking is offered for free at the hotel. Though parking is limited, electric car charging is also available.

Is there a spa at Shangri-La Sanya?

CHI is the hotel's spa and services include aromatherapy, body treatments, and massages.

Does Shangri-La Sanya have a casino?

No, Shangri-La Sanya doesn't have a casino.

Is there an indoor pool at Shangri-La Sanya?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub. Guests have pool access between 10 AM and 10 PM.

Is Shangri-La Sanya good for couples?

This beachfront hotel offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and a restaurant.

Does Shangri-La Sanya have a hot tub?

Yes, this hotel has a spa tub.

Does Shangri-La Sanya have a restaurant that serves breakfast?

Yes, Shangri-La Sanya serves buffet breakfast for a surcharge each morning at Chuyi Wutai.

Does Shangri-La Sanya allow pets to stay for free?

No, pets aren't allowed at Shangri-La Sanya.

Does Shangri-La Sanya have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Shangri-La Sanya?

The closest major airport to Shangri-La Sanya is Sanya (SYX-Phoenix Intl.), which is 26 mi away (42 minutes by car).

Can I book a room with a balcony at Shangri-La Sanya?

Yes, every guestroom at Shangri-La Sanya comes with a balcony with some featuring sea or garden views.

Does Shangri-La Sanya have a wedding venue on site?

There are wedding services available at Shangri-La Sanya if that's in your vacation plans.

Shangri-La Sanya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 43 reviews
Rating 8 - Good. 21 out of 43 reviews
Rating 6 - Okay. 2 out of 43 reviews
Rating 4 - Poor. 4 out of 43 reviews
Rating 2 - Terrible. 3 out of 43 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

HAI

Liked: Cleanliness, amenities, property conditions & facilities
No
Stayed 1 night in Jun 2024

2/10 Terrible

Jiongfeng

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
never go back
Stayed 7 nights in Mar 2024

4/10 Poor

Wenyu

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were nice and friendly, however, the hotel is old, all the supplies like towers, rooms, and in door supplies are supper old. The towers turn yellow but the hotel seems like they don’t have money to update. The room was terrible and smells bad.
Stayed 7 nights in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a Horizon club room which should have provided me with some executive experience. The room and the facilities are lovely, good quality toiletries. However, the horizon lounge was an utter disappointment. It was very crowded and people struggled to find space to eat. During breakfast time it was also very busy, the food was not replenished in time. Coffee machines are not easy to use, you had to to wait for a maneuver of staff which took a while. This hotel is great for families with young kids because of the well equipped indoor playground and the pool. However, it was hardly executive…
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Very nice stay with family good for children
Stayed 1 night in Apr 2021

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, clean, quiet , but sad the beach cannot swim. Hotel complex awesome and good food
Stayed 1 night in Apr 2021

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

8/10 Good

Mike, Tokyo, Japan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and well maintained. Beach is good for nice walk but waves are too strong for swimming. Complimentary breakfast was average, we expected something more. Many families with children so its probably a great resort to recommend, but if you prefer a little more quiet place, this may not be the first place I would suggest. Its a great resort though, we enjoyed our stay!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super children friendly. They have activties catered for small and big kids. Had a small farm with rabbits, hamsters, peacocks. Had a small and big playroom ! Game zone with archades. Pool area with slides and fun shooting games. Restaurant food is quite expensive though. Quality is avearge. Anywhere , love this hotels if u have kids!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing hotel and facilities. The staff were courteous and efficient. Beautiful beach and pool areas. The local area only has other resorts within 15 mins and no communal area to go to, otherwise a 9/10 hotel and thoroughly recommend
Stayed 1 night in Mar 2019

8/10 Good

Emil, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good experience

Great location, nice hotel, great staff, great entertainment, restaurants so so.
Stayed 4 nights in Mar 2019

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

2/10 Terrible

Michael, New York NY

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Incompetent staff, very poorly trained, from the person pouring coke and spilling it over my phone to restaurants not getting the order right several times - extremely disappointing compared to other Shangri-La properties.
Stayed 2 nights in Aug 2018

8/10 Good

Weimin

A very nice family hotel

This hotel is really good for family with kids. They have so many details that specifically design for little ones: kids’ Sandle, robe, toothbrush, water park, train in the garden, arts and crafts, indoor playground, children’s dining area...the room is so spacious and clean. Bed and beddings are very comfy. Our Complaints are check-in and room services were quite slow. It took at lease 20 mins for them to send stuff to our room.
Stayed 3 nights in Aug 2018

8/10 Good

Dave, Victoria , BC , Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a nice spacious resort.

My wife and I stayed here for 2 nights. room was very nice. views limited to kids pool, but the resort was full when we booked, so we couldn't change. A bit pricey compared to the Marriott, but it depends what you want in a resort / hotel. This venue surely offered a nice beach and sunshine area, open spacious grounds. Breakfast was standard with some good selections for westerners on the buffet. we liked this resort because of location to beach and the rooms. Very nice.
Stayed 2 nights in Mar 2018

8/10 Good

Charlie, Glasgow, Scotland

Liked: Cleanliness, staff & service, room comfort

Children's pool needs updating ASAP

Very enjoyable stay, only problem was children's pool in poor condition in stark contrast to the rest of this lovely hotel.
Stayed 10 nights in Dec 2017

8/10 Good

Francelina , Shanghai

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Beautiful Hotel. Kids pool needs some TLC

This was our first experience staying at a Shangri-La property. We enjoyed ourselves emensly. The only complaint is the kids pool. It really needs some work. The paint on the ground is peeling off throughout the pool. Luckily my little one isn’t running yet. I feel there can be a serious injury from this, and that the property should try to fix this area before an injury occurs to a child. For the reputation that this hotel has I was displeased with the lack of attention that this kids area needs.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
not very good for me. no one help me take the luggage.
Stayed 1 night in Aug 2017

2/10 Terrible

Fabian

Stayed 1 night in Jan 2025

8/10 Good

Xiaochen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast is good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Weijun Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

JUNTING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

旅拍一般,儿童泳池很棒!

【旅拍服务】香格里拉的旅拍服务,拍摄的师傅比较一般,可能看我们没有买的意愿,拍摄不太有耐心。不如自己订旅拍。五星级酒店,建议选择合作商也选择服务意识强的,比较也代表着酒店。 【儿童活动】烘培活动名额有限,不抢没位置。儿童夏令营580一位,感觉活动比较单一,还需要改进。儿童乐园不错,空间大。 【儿童泳池】非常好,大滑梯很好玩。 【餐饮】早餐很丰富! 总体来说,值得入住体验。
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置处于海棠湾核心区,隔壁是亚特兰蒂斯,离免税店比较近。
Stayed 3 nights in Apr 2021

10/10 Excellent

TAKUHEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021