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Mercure San Sebastian Monte Igueldo

4.0 star property
Family-friendly hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for Mercure San Sebastian Monte Igueldo

Sports facility
2 bars/lounges
2 bars/lounges
Aerial view
2 bars/lounges

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Parking available
  • Parking included

Explore the area

Map
Paseo del Faro 134, San Sebastián, 20008
  • Monte Igueldo
    ‪1 min walk‬
  • Concha Promenade
    ‪4 min drive‬
  • Donostia-San Sebastian Aquarium
    ‪13 min drive‬
  • San Sebastian (EAS)
    ‪31 min drive‬

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Room options

View all photos for Standard Room, 2 Twin Beds, Mountain View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Mountain View

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

Standard Room, 2 Twin Beds, Sea View | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Sea View

  • Sea view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Premium Room, 1 Double Bed with Sofa bed, Sea View

Privilege, Premium Room, 1 Double Bed with Sofa bed, Sea View | Minibar, in-room safe, desk, blackout drapes

Privilege, Premium Room, 1 Double Bed with Sofa bed, Sea View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed, Balcony, View

Privilege, Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed, Balcony, View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Twin Beds, Mountain View

Standard Triple Room, 3 Twin Beds, Mountain View | Minibar, in-room safe, desk, blackout drapes

Standard Triple Room, 3 Twin Beds, Mountain View

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

San Sebastián

Located in Antiguo, Mercure San Sebastian Monte Igueldo is adjacent to Monte Igueldo and within a 15-minute walk of popular sights like Bay of Biscay. This 4-star hotel has 123 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Monte Igueldo - 1 min walk - 0.1 miles
  • Concha Promenade - 4 min drive - 1.9 miles
  • Miramar Palace - 4 min drive - 2.0 miles
  • Kursaal Congress Centre and Auditorium - 10 min drive - 4.9 miles
  • Donostia-San Sebastian Aquarium - 13 min drive - 5.3 miles

Getting around

  • San Sebastian Amara Station - 14 min drive
  • San Sebastian (EAS) - 31 min drive

Restaurants

  • ‪Trikua - ‬4 min drive
  • ‪Bar Pepe - ‬4 min drive
  • ‪Bar Campus - ‬5 min drive
  • ‪Bar Antzara - ‬4 min drive
  • ‪Doner Kebab - ‬4 min drive

About this property

Mercure San Sebastian Monte Igueldo

Family-friendly hotel with 2 restaurants and bars
Guests staying at Mercure San Sebastian Monte Igueldo enjoy a children's pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include meeting rooms, a seasonal outdoor pool, and a library.
32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include minibars, hair dryers, and safes. Change of towels is available on request.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 24 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Torreon

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from July to September.
  • Pool access available from 10 AM to 9 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Mercure San Sebastian Monte Igueldo Hotel
Mercure Monte Igueldo Hotel
Mercure Monte Igueldo
Mercure San Sebastian Monte Igueldo Hotel
Mercure San Sebastian Monte Igueldo San Sebastián
Mercure San Sebastian Monte Igueldo Hotel San Sebastián

Frequently asked questions

Is a free cancellation option available at Mercure San Sebastian Monte Igueldo?

Mercure San Sebastian Monte Igueldo provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure San Sebastian Monte Igueldo?

As of May 2, 2025, prices found for a 1-night stay for 2 adults at Mercure San Sebastian Monte Igueldo on May 12, 2025 start from $184.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mercure San Sebastian Monte Igueldo?

This hotel is situated in Antiguo, just steps from Monte Igueldo. You'll also find Concha Beach and Bay of Biscay within a short drive.

Will I be able to park at Mercure San Sebastian Monte Igueldo?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mercure San Sebastian Monte Igueldo feature a casino on the premises?

No, Mercure San Sebastian Monte Igueldo doesn't have a casino.

Will I find an indoor pool at Mercure San Sebastian Monte Igueldo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10 AM and 9 PM and the seasonal pool is normally open from July until September.

Is Mercure San Sebastian Monte Igueldo a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as 2 bars and 2 restaurants.

Are there hot tubs at Mercure San Sebastian Monte Igueldo?

No, there isn't a spa tub at this hotel.

Does Mercure San Sebastian Monte Igueldo have a restaurant with a breakfast menu?

Yes, Mercure San Sebastian Monte Igueldo has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mercure San Sebastian Monte Igueldo allow pets to stay free of charge?

No, pets aren't allowed at Mercure San Sebastian Monte Igueldo though service animals are welcome.

Does Mercure San Sebastian Monte Igueldo have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Mercure San Sebastian Monte Igueldo?

The closest major airport to Mercure San Sebastian Monte Igueldo is San Sebastian (EAS), which is 17.4 mi away (31 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is around 25.9 mi away.

Can I book a room with a balcony at Mercure San Sebastian Monte Igueldo?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or mountain views.

Does Mercure San Sebastian Monte Igueldo have a wedding venue?

There are wedding services available at Mercure San Sebastian Monte Igueldo if that's in your vacation plans.

Mercure San Sebastian Monte Igueldo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 230 out of 450 reviews
Rating 8 - Good. 129 out of 450 reviews
Rating 6 - Okay. 52 out of 450 reviews
Rating 4 - Poor. 29 out of 450 reviews
Rating 2 - Terrible. 10 out of 450 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Natalie

Traveled with partner
Disliked: Cleanliness
Strange man at barrier entrance, not in any form of uniform and wanted to see our hotel booking confirmation - didn’t explain why. Made us feel uncomfortable. Reception staff not very welcoming. Bath wasn’t clean - found hairs floating in the bath I had run. Bar food was terrible and overpriced. The hotel views are absolutely amazing and the bar seating area is beautiful. Breakfast was lovely with great views but wouldn’t stay again. Very isolated if you want to explore on foot.
Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
We did not realize there was an amusement park outside the hotel but the furnicular was an amazing bonus to help us get down into town. The views from the hotel are absolutely stunning and the pool deck is likely the most picturesque pool scene we have ever enjoyed!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2024

10/10 Excellent

Richard, imperial

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how the hotel sit up high providing great view to the city below. The room and amenities were great. Staff were eager to assist.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Ihor, North Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for those who don’t mind taking taxi back each time after night dinner because the walk to old city is exactly 3km; but awesome promenade walk though! 2.50 euro per person for funicular will get you to and up of shore line conveniently but works only til 8:30 pm
Stayed 2 nights in Sep 2024

8/10 Good

Linda, Bainbridge Island

Traveled with partner
Spectacular view and location. The funicular takes you to the beach and if you love to walk, like we do, you can explore the old city. The room was comfortable. We wanted to swim some laps so we were disappointed the oook was closed in the overcast weather. We had dinner in the bar. The food was good but the staff overwhelmed and service was slow. The house wine by the glass was disappointing given all the great wines in Spain.
Stayed 1 night in Sep 2024

4/10 Poor

Artak

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and get a room with a sea facing view. It's truly stunning. Staff was friendly and nice, not overly solicitous. You'll need transportation to get into to town, but the view is exquisite.
Stayed 4 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Sep 2024

10/10 Excellent

Jamee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, the view is breathtaking and the dinner was really good. There is an amusement park at the base of the hotel which would be really fun with small kids. There is also a tran type ride that will take you to the bottom of the hill where the beach is. Downside: The front desk is a bit slow and not always attended.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コンチャ湾が一望出来るすてきなロケーションでした。 スタッフの方達もみなさんとても感じが良かったです。 朝ご飯のレストランから日の出が見えてとても綺麗でした。 プールも部屋もとても良かったです。
Stayed 4 nights in Sep 2024

8/10 Good

????

Stayed 1 night in Aug 2024

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, view from our room were the best we've ever had. Spectacular meal at the restaurant, loved the art deco feel of the bar/lobby area. Staff were great. Bed was not comfy - very very firm and felt old. Everything else about the hotel was worthy of five stars! But had trouble getting good sleep.
Stayed 2 nights in Aug 2024

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sits on top of Mount Igueldo. Beautiful views. It is far from the beach so be prepared for a long walk if you want to go to the beach from the hotel. Nice breakfast but very expensive
Stayed 1 night in Aug 2024

8/10 Good

Jeannine Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is stunning (on top of a hill overlooking the Atlantic and the town) and the rooftop pool has great views. The inside bar and lounge is lovely with great views of the Atlantic. The views make it. Everything else was good. The restaurant is very good. The service was slow at times. Sometime there weren’t enough staff when the hotel was busy and you had to wait a long time and sometimes orders were very delayed or there were no clean tables at breakfast.
Stayed 11 nights in Aug 2024

6/10 Okay

RAFFI, Dubai

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We only liked the view as the service was poor maybe due to the fact that the hotel was understaffed
Stayed 6 nights in Aug 2024

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
All that glitters is not gold. Shower and ac good. Bed ok but defineately hard. Service - I've seen happier people at a funeral and staff per demand is low so both those are on management. Wifi weak and flakey. In room coffee ...instant coffee ....that is 2 star hotel stuff not to mention only 1 regular packet and not replaced. No iron or ironning board available. Just a litany of thing that keep this grand on the surface but less so underneath
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

NANCY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with views

Great
Stayed 3 nights in Jun 2024

4/10 Poor

Stewart

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We arrived to San Sebastián in the afternoon via the bus from Hendaye. We knew the hotel was on top of one of the flanking hills on either side of the crescent beach so was excited to get to the hotel and take in the view – like the pictures. You can take the 16 bus which runs from end to end, we arrived at the base on the funicular that takes you up to the hotel and here is the first problem; you have to pay to go to your hotel. As a guest you get a concession rate of €3 per person return, it doesn’t sound like a lot but given there is nothing to do around the hotel as it’s on the far side of town you would soon spend €10 a day just getting up to your hotel a bus into town. The second issue is that the hotel is on top of an old amusement park, luckily the weather was bad so it wasn’t busy but this itself is a tourist destination so if you just want to go to your room for a nap, you have to go up a funicular with a bunch of tourists who just want to go on the rollercoaster. The view from the room is nice, but to have your window open you can hear the sounds of kids in the amusement park below. It’s a very weird experience. We arrived and even though we paid upfront for 4 days, I asked if we could cancel our stay before we checked in. Obviously, they wouldn’t refund us so we just grinned it and stayed for 2 nights. The hotel is fine, it’s what a commercial chain hotel was back in the late 90s and hasn’t changed much since. It’s clean, facilities are old but nice enough.
Stayed 4 nights in Jun 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous views.

Lovely hotel with amazing views over the ocean, the city and its beaches. We ate in the dining room one night. The meal was delicious, and the service from the restaurant staff was excellent. A long walk to the Old Town was worth the effort, although a bus service was available to the end of the road of the hotel. A very enjoyable stay in San Sebastian which we would definitely return to. Our only negative comment was regarding a lack of coffee in the room, just 2 sachets, and no creamer, but just a small gripe.
Stayed 2 nights in May 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, room comfort
Get the room with a view.
Stayed 4 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure San Sebastian Monte Igueldo has the best views of the town of San Sebastián imaginable. The staff was attentive to our needs and provided impeccable service.
Stayed 1 night in Dec 2023

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