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Hotel Zaragoza Plaza

1.0 star property
Hotel with a 24-hour front desk, steps from Concha Promenade

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Photo gallery for Hotel Zaragoza Plaza

Property entrance
Front of property
Daily buffet breakfast (EUR 12 per person)
Lobby
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Plaza de Zaragoza 3, Donostia, San Sebastián, Gipuzkoa, 20007
  • Place, Concha Promenade
    ‪2 min walk‬
  • Place, Concha Beach
    ‪2 min walk‬
  • Place, Donostia-San Sebastian Aquarium
    ‪16 min walk‬
  • Airport, San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Double or Twin Room

7.8 out of 10
Good
(15 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

San Sebastián

Located in San Sebastián Centro, Hotel Zaragoza Plaza is adjacent to Concha Promenade and within a 5-minute walk of other popular sights like Concha Beach. This 29-room hotel welcomes guests with conveniences like free in-room WiFi, a computer station, and a library.

What's nearby

  • Concha Promenade - 2 min walk - 0.1 miles
  • Concha Beach - 2 min walk - 0.1 miles
  • Donostia-San Sebastian Aquarium - 16 min walk - 0.9 miles
  • Reale Arena - 3 min drive - 1.6 miles
  • Monte Igueldo - 4 min drive - 1.6 miles

Getting around

  • San Sebastian Amara Station - 7 min walk
  • San Sebastian (EAS) - 23 min drive

Restaurants

  • ‪La Brasserie Mari Galant - ‬2 min walk
  • ‪Sebastopol - ‬1 min walk
  • ‪El Bar De Hotel De Londres - ‬2 min walk
  • ‪Bar Swing - ‬3 min walk
  • ‪Maun - ‬2 min walk

About this property

Hotel Zaragoza Plaza

Hotel with a 24-hour front desk, steps from Concha Promenade
At Hotel Zaragoza Plaza, guests have access to free WiFi in public areas, a computer station, and a library. Offsite parking is offered for a fee. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include free newspapers and laundry facilities.
Guests can expect free WiFi and TVs. Minibars, hair dryers, and safes are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 25 per day); discounts available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 11 and December 17.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Nearby parking fee: EUR 25 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:30 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Zaragoza
Hotel Zaragoza Plaza
Hotel Zaragoza Plaza San Sebastian
Zaragoza Plaza
Zaragoza Plaza San Sebastian
Zaragoza Plaza Hotel
Hotel Zaragoza Plaza Hotel
Hotel Zaragoza Plaza San Sebastián
Hotel Zaragoza Plaza Hotel San Sebastián

Frequently asked questions

Are free cancellation options available at Hotel Zaragoza Plaza?

Hotel Zaragoza Plaza provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do around Hotel Zaragoza Plaza?

This hotel is situated in San Sebastián Centro, just steps from Concha Beach and Concha Promenade, and within a short walk of Bay of Biscay. You'll also find Cathedral of the Good Shepherd and San Sebastian City Hall less than a mile away.

Will I be able to park at Hotel Zaragoza Plaza?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 25 per day (discounts available).

Does Hotel Zaragoza Plaza feature a casino on the premises?

No, Hotel Zaragoza Plaza doesn't have a casino.

Is there an indoor pool at Hotel Zaragoza Plaza?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Zaragoza Plaza?

Couples staying at this hotel will appreciate amenities like a minibar as well as a library and a 24-hour front desk.

Does Hotel Zaragoza Plaza have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Zaragoza Plaza have a restaurant that serves breakfast?

Hotel Zaragoza Plaza offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Zaragoza Plaza allow pets to stay free of charge?

No, pets aren't allowed at Hotel Zaragoza Plaza.

Are there connecting rooms at Hotel Zaragoza Plaza?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Zaragoza Plaza?

The closest major airport to Hotel Zaragoza Plaza is San Sebastian (EAS), which is 13.2 mi away (23 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is around 25 mi away.

Can I book a room with a balcony at Hotel Zaragoza Plaza?

No, there aren't any guestrooms with balconies at Hotel Zaragoza Plaza.

Reviews

Hotel Zaragoza Plaza Reviews

8.0

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 102 out of 325 reviews
Rating 8 - Good. 149 out of 325 reviews
Rating 6 - Okay. 50 out of 325 reviews
Rating 4 - Poor. 14 out of 325 reviews
Rating 2 - Terrible. 10 out of 325 reviews

Reviews

6/10 Okay

Oliver, Redmond

Wifi was slow and inconsistent.
Stayed 2 nights in Jul 2025

4/10 Poor

Eric

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location

Great location. Really central and just across the road from the beach. My room was probably one of the least expensive but was quite dark with no view and little outside light. Reception guys were both really friendly. Not really a hotel with facilities if that’s what you’re looking for but great as a base.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Aliyaho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Overpriced for standard and size of room

Great location, friendly helpful staff & very clean.BUT, room was TINY, no bin in bedroom, no extractor in bathroom which was so small I could reach both walls with my outstretched hands.No lobby downstairs. Very expensive for this kind of accommodation
Stayed 3 nights in Sep 2024

6/10 Okay

Michael, Toronto

Liked: Cleanliness, staff & service
Two days prior to arrival a 260 Euro charge was applied for this booking to my credit card. This was an equivalent of approximately $400(Cdn). It is for a single room with a double bed, that was booked about 2 months earlier. I was in Pamplona prior, with a schedule change and had contemplated coming to San Sebastián a day earlier. Via the Expedia App I could have secured tha same single room for $260(Cdn) on Sep 06. Today I believe the room charge for a single night on Sep 08-09 would be around $190(Cdn). I stayed one night Sep 07-08. These price variation was incredibly wide. The room is so small with a double bed. Not worth the price I paid for it.
Stayed 1 night in Sep 2024

8/10 Good

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Adolfo

Liked: Cleanliness, staff & service

Good value for the money in Donostia.

It’s a ‘province hotel’ and that’s part of its charm. Very nice people at the front desk who interact and help you out. Not a big deal of a room, it meets the purpose: good beds, a spacious bathroom and a good view. Breakfast can be skipped, there are many places around with a better value for the money on the subject. It has no parking so, add $40/night to your cost.
Stayed 3 nights in Jul 2024

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Mercedes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, beach is walkable and just around the area
Stayed 3 nights in Jun 2024

8/10 Good

Leilani

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to the beach, restaurants, shopping and nearby landmarks was perfect! The staff were friendly and helpful. They were in middle of air conditioning repairs so unfortunately the a/c in our room was not working well. Luckily, our room had a patio door to allow fresh air. Room was clean and comfortable. Overall, enjoyed the stay here.
Stayed 3 nights in Jun 2024

6/10 Okay

Renato

Traveled with partner
Liked: Cleanliness
Made a mistake in booking this option for convenience and price versus something a little more upmarket and a few € more.
Stayed 3 nights in Jun 2024

10/10 Excellent

Philippa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to be based. Kind and friendly staff!
Stayed 3 nights in Jun 2024

4/10 Poor

Louis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Joanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach and the old town
Stayed 2 nights in Oct 2023

6/10 Okay

Maria

Stayed 1 night in Oct 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
If you don’t want to blow the budget this is the place for you …. comfortable, clean, friendly, & a better location you could not ask for, from hotel foyer to being in the sea on La Concha Beach under 30secs. Typical hotel breakfast available, coffee juice ham cheese croissants fruit yogurt, for an small extra charge. Would recommend to anyone who values LOCATION over luxury.

10/10 Excellent

Julian

Stayed 1 night in Jun 2023

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable stay. The hotel is in a good location.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo perfecto, por si a caso, enfrente hay un discoteca, por la noche de fin de semana un poco ruido, pero normalmente ningun problema.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, Friendly Staff, Comfortable Hotel

Our room was against the stairwell so it was occasionally noisy with people going up and down. There was only a wardrobe for clothes, a drawer unit would have been a bonus. The mini bar was only a fridge and there was no in room safe. Having said that the beds were comfortable the air conditioning was welcomed in the heatwave and the bathroom had a walk-in shower. The breakfast is continental style and adequate and all the staff are friendly and willing to help. The hotel is in a great location with everything within walking distance.
Stayed 7 nights in Jul 2022