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Hotel SANSEbay

Property class: 3.5
VIP Access

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Photo gallery for Hotel SANSEbay

A modern hotel room with a large bed, a desk, a TV, and a balcony with a city view.
A marina with boats docked, surrounded by buildings with balconies and terraces.
A modern hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a balcony with a view of the city.
A hotel reception area with a modern design, including a marble reception desk, a wooden reception desk, and a staircase leading to the upper floors.
A modern interior with seating arrangements, a decorative partition, and hanging plants.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Calle mari 21, San Sebastián, 20003
  • Place, Monte Urgull
    ‪1 min walk‬
  • Place, Donostia-San Sebastian Aquarium
    ‪6 min walk‬
  • Place, Concha Beach
    ‪7 min walk‬
  • Airport, San Sebastian (EAS)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Urban familiar terraza

A hotel room with a bed, bedside table, lamp, chair, small table with a plant, and a TV mounted on the wall.

Urban familiar terraza

8.0 out of 10
Very good
(2 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

A hotel room with a bed, a desk, a chair, and a window with curtains.

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Urban interior patio

A bedroom with a bed, a desk, two chairs, and bedside lamps.

Urban interior patio

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Familiar vistas laterales bahía

A modern hotel room with a large bed, bedside lamps, a desk, and a view of the outdoors.

Familiar vistas laterales bahía

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Cozy Apartment

A modern kitchen with white cabinetry, a central island with stools, a built-in oven, and a microwave above the counter.

Cozy Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Smart Apartment

A modern living room with a sofa, a dining table, and a small kitchen area with white cabinets and a blue accent wall.

Smart Apartment

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

A hotel room with a bed, a bedside lamp, a phone, and a view of the outside.

Superior Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Urban confort terraza

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outside.

Urban confort terraza

9.0 out of 10
Wonderful
(6 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Room

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room

A modern hotel room with a large bed, a sofa, a dining area, and a view of boats through the window.

Premium Room

  • Sea view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite SANSEbay

A modern living room with a sofa, a coffee table, and a dining area with chairs. There is a view of the outdoors through large windows.

Suite SANSEbay

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Basic Double Room

A hotel room with a large bed, a desk with a chair, a bedside table with a lamp, and a window with curtains.

Basic Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite SANSEbay

A modern hotel room with a large bed, two chairs, a TV, and a balcony with a view.

Junior Suite SANSEbay

  • Partial sea view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

APARTMENT SUPERIOR TWO DOUBLE BEDS

  • Sleeps 10

APARTMENT TWO QUEEN BEDS SUPERIOR

  • Sleeps 10

View all photos for Deluxe two bedrooms Apartment Capacity 4

A neatly made bed with white bedding and a blue accent, a bedside lamp, and a window with a view of the outside.

Deluxe two bedrooms Apartment Capacity 4

  • 807 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 2 King Beds

About the neighborhood

San Sebastián

Located in Old Town San Sebastián, Hotel SANSEbay is adjacent to Monte Urgull and within a 10-minute walk of other popular attractions like Donostia-San Sebastian Aquarium. This 27-room, 3.5-star hotel welcomes guests with conveniences like a coffee shop/cafe, free in-room WiFi, and concierge services.

What's nearby

  • Monte Urgull - 1 min walk - 0.0 miles
  • Plaza de La Constitucion - 3 min walk - 0.2 miles
  • Donostia-San Sebastian Aquarium - 6 min walk - 0.4 miles
  • Concha Beach - 7 min walk - 0.4 miles
  • Concha Promenade - 8 min walk - 0.5 miles

Getting around

  • Donostia-San Sebastián Station - 17 min walk
  • San Sebastian (EAS) - 24 min drive

Restaurants

  • ‪Gandarias - ‬3 min walk
  • ‪Atari Gastroteka - ‬2 min walk
  • ‪La Cuchara de San Telmo - ‬4 min walk
  • ‪Ganbara - ‬4 min walk
  • ‪Casa Bartolo - ‬3 min walk

About this property

Hotel SANSEbay

Hotel SANSEbay features free WiFi in public areas, express check-in, and express check-out. If you drive, self parking is EUR 30 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 150.00 per vehicle. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include laundry facilities and a communal living room.
Guests can expect to find free WiFi and 50-inch Smart TVs with digital channels and Netflix. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free newspapers, safes, and phones are also standard. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Sercotel Hotel Europa
San Sebastián Centro
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very good, 1,004 reviews
$92 nightly
The price is $101
Nov 2 - Nov 3
Total with taxes and fees
Sercotel Hotel Europa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bar Urgul

Things to do

  • Bicycle storage
  • Books
  • TV in common areas

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • High chair
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 to 25 for adults, and EUR 9.50 to 25 for children
  • Airport shuttle fee: EUR 150.00 per vehicle
  • Self parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number HSS0830

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel SANSEbay San Sebastian
SANSEbay San Sebastian
SANSEbay
Hotel SANSEbay Hotel
Hotel SANSEbay San Sebastián
Hotel SANSEbay Hotel San Sebastián

Frequently asked questions

Is a free cancellation option available at Hotel SANSEbay?

Hotel SANSEbay provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel SANSEbay?

As of Oct 8, 2026, prices found for a 1-night stay for 2 adults at Hotel SANSEbay on Nov 5, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel SANSEbay?

This hotel is situated in Old Town San Sebastián, just steps from Basilica of Saint Mary of the Chorus and Monte Urgull, and within a short walk of Concha Beach. You'll also find Bay of Biscay and Casino Kursaal less than a mile away.

Does Hotel SANSEbay include a casino?

No, Hotel SANSEbay doesn't have a casino.

Is there an indoor pool at Hotel SANSEbay?

No, there is no indoor pool at this hotel.

Does Hotel SANSEbay have a restaurant that serves breakfast?

Yes, Hotel SANSEbay serves a cooked-to-order breakfast for a surcharge each morning at Bar Urgul.

Does Hotel SANSEbay allow pets to stay free of charge?

No, pets aren't allowed at Hotel SANSEbay.

Where is the closest airport to Hotel SANSEbay?

The closest major airport to Hotel SANSEbay is San Sebastian (EAS), which is 12.7 mi away (24 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is located 29.7 mi away (43-minute drive).

Hotel SANSEbay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 451 out of 569 reviews
Rating 8 - Good. 91 out of 569 reviews
Rating 6 - Okay. 17 out of 569 reviews
Rating 4 - Poor. 4 out of 569 reviews
Rating 2 - Terrible. 6 out of 569 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the perfect area
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect if you are there to eat and the view from the room was spectacular. Lovely helpful staff, clean rooms and common areas. It’s a great hotel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Service and rooms top notch also.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very helpful staff, fabulous room. Hotel was spotless. Highly recommend
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
the location is incredible, and super adorable in that it's tucked away in this little corner overlooking the bay, the room i stayed in was on the smaller size, but very normal for europe...the hotel's breakfast honestly is worth the stay alone!! lovely place to stay and easy walk from here to almost anything you want to do in San Sebastian!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal location right near the bay and the pintxo bars. The apartment was large with exceptional air conditioning and clothes washing facilities.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, beautiful rooms and great value.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect 👍
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Andrea at the front desk was always joyful & welcoming. She made all the difference! Location was excellent. Our 2-bedroom unit was spacious & elegant. Glad we stayed here.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in excellent area. Very close to old town and sea front. Great views from room windows. Staff ultra friendly and helpful . If you are considering a break in San Sebastian this hotel is perfect
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got upgraded and I have to say, we had the best views! The apartments are super clean and well stocked. The staff were very kind and helpful. I would most certainly come back here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect location, clean and modern, nice foods
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to restaurants, great ocean view
Park steps from hotel
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on sea front right at the end of the old town. Noisy and busy at weekends
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very comfortable and a good size for two people. It is perfectly located in Old Town San Sebastian. Many restaurants, bars, shops, and attractions right around,
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly & helpful. Breakfast choices were great. Our room was exellent, complete with toiletries & minibar. Perfect location for the old town & beach. We highly recommend & will hoprfully be returning.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was immaculate and we had a view of the ocean. The location was right in the center of everything. The staff were super helpful and welcoming.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location - right near the old town and beach. The staff were very friendly, room was clean and modern.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Make sure you book parking, if needed, before you arrive. The Hotel sends special instructions to arrive.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was fabulous!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great hotel with friendly staff happy to help! Will definitely stay here again
Stayed 3 nights in Jul 2025