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Hotel Nena

3.5 star property
Adults-only hotel with free valet parking and an outdoor pool
VIP Access

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Photo gallery for Hotel Nena

Outdoor pool, open 10:00 AM to 8:00 PM, free cabanas, pool umbrellas
Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi
Free daily full breakfast
Interior detail
Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬
  • Place, Allende Garden
    ‪3 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Suite, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, soundproofing, free WiFi

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | Premium bedding, in-room safe, soundproofing, free WiFi

Grand Room

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | Premium bedding, in-room safe, soundproofing, free WiFi

Premier Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1711 sq ft
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

San Miguel de Allende

Located in Zona Centro, Hotel Nena is adjacent to Temple of San Francisco and within a 5-minute walk of other popular sights like Allende Garden. This 6-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Church of San Miguel Arcángel - 3 min walk - 0.2 miles
  • Allende Garden - 3 min walk - 0.2 miles
  • San Miguel de Allende Historical Museum - 3 min walk - 0.2 miles
  • San Miguel de Allende Public Library - 7 min walk - 0.4 miles
  • Juarez Park - 7 min walk - 0.4 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 77 min drive

Restaurants

  • ‪San Agustín - ‬1 min walk
  • ‪Los Milagros - ‬3 min walk
  • ‪La Doña - ‬1 min walk
  • ‪Terraza 48 - ‬2 min walk
  • ‪El Cielo Restaurant y Terraza Bar - ‬3 min walk

About this property

Hotel Nena

Adults-only hotel with free valet parking and an outdoor pool
Guests of Hotel Nena enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MXN 3800 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. This adults-only hotel also has a fireplace in the lobby.
Guests can expect free WiFi and 46-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Espresso makers, safes, and phones are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile from 8:00 AM to 8:00 PM
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free secured valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite valet and self parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Private wine tours
  • Wine tours

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1000 per pet, per night
  • Dogs only
  • 1 total (15 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 1000 per night
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 3800 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the heated pool.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende

Frequently asked questions

Are free cancellation options available at Hotel Nena?

Hotel Nena provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see close to Hotel Nena?

This hotel is situated in Zona Centro, just steps from Allende Garden and Capilla de la Tercera Orden, and within a short walk of San Miguel de Allende Historical Museum. You'll also find San Miguel de Allende Public Library and Plaza de Toros San Miguel de Allende less than a mile away.

Is there parking available at Hotel Nena?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is limited per unit, free RV/bus/truck parking is also available. You'll find a max of 1 space per unit.

Does Hotel Nena have a casino at the property?

No, Hotel Nena doesn't have a casino.

Is there an indoor pool at Hotel Nena?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 8:00 PM.

Is Hotel Nena a good place to stay for couples?

This adults-only hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Hotel Nena?

No, there isn't a spa tub at this hotel.

Does Hotel Nena feature a restaurant that includes a breakfast menu?

Yes, Hotel Nena serves free full breakfasts each morning from its restaurant.

Does Hotel Nena allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Nena for a fee of MXN 1000 per pet, per night.

Does Hotel Nena have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Hotel Nena?

Yes, some guestrooms at this hotel offer a deck where guests can enjoy garden or city views.

Hotel Nena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 354 out of 444 reviews
Rating 8 - Good. 70 out of 444 reviews
Rating 6 - Okay. 11 out of 444 reviews
Rating 4 - Poor. 6 out of 444 reviews
Rating 2 - Terrible. 3 out of 444 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service
We had the room, Paquita, which was very large with plenty of light. Some rooms are not large or bright.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ceferino

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, very clean, the property was beautiful
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel, Denver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Really enjoyed our stay! Staff was very attentive and helpful. On premise dining option was great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Marilee

Stayed 2 nights in Nov 2025

10/10 Excellent

Ilan

Stayed 2 nights in Nov 2025

10/10 Excellent

Eliseo

Liked: Cleanliness
Very Nice
Stayed 6 nights in Oct 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was incredibly helpful and hospitable! They accomodated a late late check out. Will be staying here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Charles

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Rooms were big and clean. Bar was nice.
Stayed 5 nights in Oct 2025

10/10 Excellent

NELIDA ALONZO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful!
Stayed 3 nights in Oct 2025

8/10 Good

manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was wonderful with the exception of the cancel policy. When we booked, it indicated that the reservation could be changed up to a certain date. However, we had to cut our reservation by one night because of our flight departed way earlier than expected and we had to wake up at 2.30 am. and decided to spend the night in Leon instead of San Miguel. We tried to cancel withing the limits allowed as per Nena"s policies, just to be told we couldn{t do it and it became a big issue. We were told that we had 3 month credit for that night we didn{t use, which is ridiculous as we do not plan to go back to San Miguel for at least the next year! We"re not Mexicans to be traveling that often to San Miguel again. That was the only disappointment. Their cancelation reservation policy is not what they advertise in Expedia.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was not good; the coffee was cold and too strong. The staff was very friendly. I did not use the pool, but the water was at a very nice temperature. hotel was clean and excelent location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marisol, MISSOURI CITY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not use the pool but it was available. The food and bar was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fourth visit to San Miguel and I always make an effort to stay here convenient safe clean staff is very accommodating, helpful, and service oriented. This feels like home away from home for me.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus Roberto Guerra

Stayed 4 nights in Sep 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was nice .Staff was great. Only issue was early morning noise.
Stayed 6 nights in Aug 2025

10/10 Excellent

James

Stayed 4 nights in Aug 2025

10/10 Excellent

Victoria

Liked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and welcoming staff. My room was VERY spacious, clean and French doors to the pool. The whole property was very quaint and Eve and the restaurant staff were all very helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Belinda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

dana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very upscale
Stayed 3 nights in Jul 2025

10/10 Excellent

LIVIU

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located about a 2 minute walk to the plaza & tons of rooftop bars. Property is was very well maintained and decor was superb.
Stayed 3 nights in May 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

andrew

Stayed 8 nights in Mar 2025

10/10 Excellent

Claudio Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend Hotel Nena, the staff is amazing!!! They make sure everything is well taken care of and you’re within walking distance to lots of must see and do places.
Stayed 4 nights in May 2025

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