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Hotel Museo Palacio de San Agustin

4.0 star property
Hotel with free parking, a quick walk to San Luis Potosi Cathedral
VIP Access

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Photo gallery for Hotel Museo Palacio de San Agustin

Lobby
Outdoor banquet area
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Reception
Chapel

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Galeana 240 Esq. 5 de Mayo, Centro Historico, San Luis Potosi, SLP, 7800
  • San Luis Potosi Cathedral
    ‪3 min walk‬
  • Plaza del Carmen
    ‪3 min walk‬
  • Tangamanga Park I
    ‪3 min drive‬
  • San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    ‪18 min drive‬
VIP Access
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Room options

View all photos for Suite Gran Clase

Suite Gran Clase | 1 bedroom, premium bedding, down comforters, in-room safe

Suite Gran Clase

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Gran Clase Monica

Suite Gran Clase Monica | 1 bedroom, premium bedding, down comforters, in-room safe

Suite Gran Clase Monica

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Gobernador

1 bedroom, premium bedding, down comforters, in-room safe

Suite Gobernador

  • 429 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Master Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Luis Potosi

Located in Centro Historico, Hotel Museo Palacio de San Agustin is within a 5-minute walk of popular attractions such as Plaza de Aranzazu and San Luis Potosi Cathedral. This 18-room, 4-star hotel has a restaurant, free self parking, and a rooftop terrace.

What's nearby

  • San Luis Potosi Cathedral - 3 min walk - 0.2 miles
  • Plaza del Carmen - 3 min walk - 0.2 miles
  • Plaza de Aranzazu - 3 min walk - 0.2 miles
  • Alameda - 5 min walk - 0.3 miles
  • Tangamanga Park I - 3 min drive - 1.9 miles

Getting around

  • San Luis Potosi Intl. Airport (SLP) - 16 min drive

Restaurants

  • ‪La Oruga y la Cebada - ‬3 min walk
  • ‪Casa Maka - ‬2 min walk
  • ‪Los Alambres - ‬3 min walk
  • ‪Callejón 7B - ‬3 min walk
  • ‪Papalote - ‬3 min walk

About this property

Hotel Museo Palacio de San Agustin

Hotel with free parking, a quick walk to San Luis Potosi Cathedral
Hotel Museo Palacio de San Agustin features a rooftop terrace, a business center, and spa treatment rooms. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include coffee/tea in a common area, a meeting room, and free use of bicycles.
Guests can expect to find 40-inch LED TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and bathrobes. Espresso makers, free newspapers, and free local calls are other standard amenities.
Recreational amenities at the hotel include complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, Spanish

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Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 200 to 400 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • Monasterio

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Library
  • Piano

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 637
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 728

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 12 and younger from January to December (children are welcome to stay the rest of the year)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MXN 5000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 400 per person
  • Early check-in fee: MXN 637 (subject to availability)
  • Late check-out fee: MXN 728 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Museo Palacio Agustin
Quinta Real Palacio San Agustin Hotel San Luis Potosi
Museo Palacio Agustin
Museo Palacio De San Agustin
Quinta Real Palacio San Agustin Hotel
Quinta Real Palacio San Agustin San Luis Potosi
Quinta Real Palacio San Agustin
Quinta Real San Luis Potosi
Museo Palacio De San Agustin
Quinta Real Palacio de San Agustin
Hotel Museo Palacio de San Agustin Hotel
Hotel Museo Palacio de San Agustin San Luis Potosi
Hotel Museo Palacio de San Agustin Hotel San Luis Potosi

Frequently asked questions

Is a free cancellation option available at Hotel Museo Palacio de San Agustin?

Hotel Museo Palacio de San Agustin provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see around Hotel Museo Palacio de San Agustin?

This hotel is situated in Centro Historico, just steps from Plaza de Armas and Temple of Tercera Orden, and within a short walk of San Luis Potosi Cathedral. You'll also find Plaza del Carmen and Alameda less than a mile away.

Is parking available on site at Hotel Museo Palacio de San Agustin?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at Hotel Museo Palacio de San Agustin?

Spa services at the hotel include deep-tissue massages, sports massages, couples treatments, and aromatherapy.

Does Hotel Museo Palacio de San Agustin have a casino?

No, Hotel Museo Palacio de San Agustin doesn't have a casino.

Is there an indoor pool at Hotel Museo Palacio de San Agustin?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Museo Palacio de San Agustin?

Amenities that appeal to couples at this boutique hotel include premium bedding, a rainfall showerhead, and a turndown service.

Are there hot tubs at Hotel Museo Palacio de San Agustin?

No, there isn't a spa tub at this hotel.

Does Hotel Museo Palacio de San Agustin have a restaurant with a breakfast menu?

Yes, Hotel Museo Palacio de San Agustin serves a cooked-to-order breakfast for a surcharge each morning at Monasterio.

Does Hotel Museo Palacio de San Agustin allow pets to stay free of charge?

No, pets aren't allowed at Hotel Museo Palacio de San Agustin.

Are there connecting rooms at Hotel Museo Palacio de San Agustin?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Museo Palacio de San Agustin?

The closest major airport to Hotel Museo Palacio de San Agustin is San Luis Potosi Intl. Airport (SLP), which is 10.5 mi away (16 minutes by car).

Are there rooms with balconies at Hotel Museo Palacio de San Agustin?

No, there aren't any guestrooms with balconies at Hotel Museo Palacio de San Agustin.

Does Hotel Museo Palacio de San Agustin have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Museo Palacio de San Agustin.

Hotel Museo Palacio de San Agustin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 150 out of 194 reviews
Rating 8 - Good. 27 out of 194 reviews
Rating 6 - Okay. 9 out of 194 reviews
Rating 4 - Poor. 4 out of 194 reviews
Rating 2 - Terrible. 4 out of 194 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness
Hotel is nice just make sure you have a lot of patience when it comes to find someone to order food or a drink. Other than the bed, all other furniture tables and chairs are old and springy and not comfortable. I don’t look for any modern conveniences.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sandra

Every penny is worth the place

The hotel is fantastic! Please ask someone in the reception to tour you to the chapel and the cellar. We are definettly coming back soon!
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Carmen P., Long Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely stunning. It’s like living in a fabulous museum surrounded by beautiful art work and lovely architecture. The pictures do not do this place justice. I fell in love with this place when I walked through the doors.
Stayed 5 nights in Nov 2024

10/10 Excellent

Thomas, Havertown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marybel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a jewel!!! Every detail has been taking care of. The building is breath taking! Pictures on line does not give it justice! The suites are espectacular! All services are high end. Old time meets new era in this magnificent museum. The tour is a must, please tip the tour guide! Staff is courteous and knowledgeable.
Stayed 1 night in Aug 2024

10/10 Excellent

Zila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We staying here at palacio for two nights with Two teens and this was an mazing experience. Rooms were beautiful. Food was very delicious. Staff was great . And at the end we had a tour of palace and it was awesome! Ps don’t forget to reserve your massage there also .
Stayed 2 nights in Jun 2024

10/10 Excellent

Monserrat

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper hotel

Muy bonita experiencia, Todo estuvo súper. Hermoso hotel, muy limpio y elegante. Todos súper amables y la comida excelente. Súper recomendable
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy, Long Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, and well worth the stay. Huge room, very well decorated. It is also very well-located.
Stayed 1 night in Mar 2024

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay

Staff was very accommodating. The property is impecable. History tours were very amazing and they made me feel very welcomed.
Stayed 3 nights in Mar 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Never experienced a hotel museum before make some extra time to take a tour of the place. The staff was very professional and friendly will be returning whenever I am in the area.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Traveled with group
An amazing property. A museum of a place. Beautiful, elegant and intimate. The staff is gracious and knowledgeable
Stayed 1 night in Feb 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

HERENIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the most unique Hotel stay of my life. Words simply can't do it justice. Imagine traveling back in time to the 1800's. Definitely ask for the tour of the hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was AMAZING!! They went above and beyond to make sure we were taken care of! They offloaded our luggage and carried it to the room for us. They gave us a tour even though it was just our family and we needed it to be quick since we had a plane to catch. I wish I would have gotten his name, one gentleman helped get our luggage back to the car and let us feed the horse. The hotel is so beautiful and well worth the money to stay at. Easy to walk to many squares in the city center. I would definitely stay there again. Only suggestion I have is to put a trash can in the bedroom. The tiny one in the bathroom for toilet paper isn’t much for a family of 4. The bedroom needs a trash can for room waste. Other than that, it was very comfortable!
Stayed 1 night in Nov 2023

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
14th century wooden furniture is gorgeous. I felt safe leaving the balcony doors of my room open all night. Marble floor in shower. Staff is 5 star, too.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except that Expedia didn’t offer didinng options
Stayed 6 nights in Oct 2023

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un Palacio

Una experiencia increíble, vale cada peso, es literalmente un palacio, renovado recientemente con un sin fin de antiguedades, la mejor experiencia hotelera que eh tenido.
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice. Staff is exceptional. Within short walking distance to The Plaza.
Stayed 1 night in Sep 2023

2/10 Terrible

Carol

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Guests be warned

The Hotel is clean and the place is beautiful. Restaurant offered good food and service. Staff is friendly. My two complaints are as follows. 1, $250 dollars went missing from my room and the front staff and hotel security person were not apologetic, helpful nor seemed to care. 2, on the Saturday there were several wedding photo shoots inside the hotel which made it uncomfortable to enjoy the lobby. At night they had a quinceañera Party with loud music. I asked the front staff if that music was going to go on late because my groups had an early wake up. I was assured that the event would be over at 12:30 sharp. I felt more at ease after being told that. Well it was past 1:30 am and the loud music still continued. This hotel has no respect for its guests and after the party finally ended the young teenagers from the party who were staying at our hotel were loud , running around and it went on for a bit and hotel management allowed all this. In the morning when it was brought up to hotel staff they again did not apologize nor did they seem to care that we couldn’t get a good nights sleep. For the amount of money we paid for the room the service and respect from the hotel staff is insulting. I suggest staying at Hotel Progreso.
Stayed 6 nights in Jun 2023

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Historic Visit to the prior Palace

Just an incredible Historic Place! Overall very nice 😊. We were on a short mini vacation, so the only schedule change was that we scheduled a hotel tour for 11 and ended up getting the tour over 2 hours later. Only there 2 nights and they didn’t replace the towels during the one room cleaning.
Stayed 2 nights in May 2023