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Recent guest reviews

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Staff was very accommodating. Hotel very clean.

Towels are pretty old, Internet was pretty bad, For me it’s very important the towels are white

The towels were very old instead of being white they were gray, The córners of the shower has moho

The towels was very old air conditioner didn’t work for a half-day in the corners of the shower was dirty

24 hour room service and great staff members always willing to help

Truly a fabulous place to stay, we will be back. It was like staying at a mexican hacienda palace, and the staff treated us like royalty!

I loved the property and the staff is professional and courteous it is a wonderful hotel with good food and great service. There are nice rooms. I love 24 hour room service after a long day of work it is great to have a nice late dinner and work on my computer. it has great installations for work outs and pool to relax. The bar is great and the restaurant is also.

Nice hotel, great location.friendly staff and really nice restaurant

It's a very nice hotel with spacious rooms. The staff is friendly however service could improve.

Avenida Real de Lomas No. 1000 San Luis Potosi SLP

Hotel highlights

  • Free WiFi in public areas
  • Free valet and self parking
  • Onsite dining
  • Outdoor pool

Hilton San Luis Potosi is located within a mile (2 km) of San Luis Square and La Loma Sport Center. This 4.5-star hotel has 123 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and a 24-hour gym.


Dining

Enjoy dining at one of 2 onsite restaurants including Las Golondrinas, which specializes in Mexican cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to noon and on weekends from 6 AM to 1 PM.


Rooms

Hilton San Luis Potosi's 123 rooms are soundproofed and provide iPod docks, minibars, and coffee makers. Guests can expect WiFi and 32-inch TVs. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Guests staying at Hilton San Luis Potosi enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free valet parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a business center, a seasonal outdoor pool, and a computer station.

Room options

Presidential Suite, 2 Bedrooms, 2 King Beds

2 King Beds | Sleeps 4

Junior Suite, Accessible (Roll-in Shower)

1 King Bed | Sleeps 2

Suite, 1 Bedroom, 1 King Bed

1 King Bed | Sleeps 4

Junior Suite, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Hilton San Luis Potosi

Everyone (3) Couples (1) Family (6)
5
Family

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By on Dec 28, 2021

Review comment responded on Dec 31, 2021

Estimado Gilberto: Muchas gracias por su calificación y su preferencia. Esperamos poder tener la oportunidad de atenderle nuevamente en esta su casa en San Luis Potosí. Seguimos a sus ordenes

5
Family

Staff was very accommodating. Hotel very clean.

By on Jul 29, 2021

3
Family

Towels are pretty old, Internet was pretty bad, For me it’s very important the towels are white

By on Feb 20, 2021

Review comment responded on Feb 22, 2021

Dear Guest: We really appreciate your preference and your comments. We truly sorry that you experienced some problems with the internet and the towels, this comments give us the opportunity to improve our service. Please allow me to tell you that we are working with our Housekeeping and IT department to give you the service you expect the next time you stay with us. Please let me know the date of your next reservation, it will be my pleasure to welcome you personally.

3
Family

The towels were very old instead of being white they were gray, The córners of the shower has moho

By on Dec 3, 2020

Review comment responded on Dec 3, 2020

Dear Guest, We apologize for the inconvenience you encountered in your last stay. We take your customer experience very seriously and your feedback is of great value to us. We appreciate your patience and understanding while we work to improve the issues you’ve mentioned, and hope to surprise you on your next visit. Sincerely, General Management

1
Family

The towels was very old air conditioner didn’t work for a half-day in the corners of the shower was dirty

By on Dec 3, 2020

Review comment responded on Dec 3, 2020

Dear Guest, We apologize for the inconvenience you encountered in your last stay. we will share your feedback with departmental managers to work in the areas of opportunity. We take your customer experience very seriously and your feedback is of great value to us. We are committed to catering to our customer’s needs, which is why our maintenance department is also working on a restructure solution for the hotel’s AC System and has already started working on every available room, as occupancy allows. We appreciate your patience and understanding while we work to improve the issues you’ve mentioned, and hope to surprise you on your next visit. Sincerely, General Management.

5
Everyone

By on Feb 10, 2020

Review comment responded on Feb 14, 2020

Estimado huésped, Muchas gracias por su evaluación. Esperamos que su estancia con nosotros haya sido placentera y satisfactoria. Ojalá pudiera regalarnos un par de líneas para dejarnos saber qué fue lo que más le gusto de su estancia con nosotros, o lo que podríamos haber hecho diferente para mejorar su experiencia. Gracias por hospedarse con nosotros. Gerencia General. Dear Guest, Thank you for your evaluation. We hope your stay has been pleasant. We’d love for you to send us a few lines and let us know what you liked the most about your stay with us, or anything else we could’ve done different to make your stay your best experience yet. Thank you for staying with us. General Management.

5
Business Business

24 hour room service and great staff members always willing to help

By on Jan 28, 2020

Review comment responded on Jan 31, 2020

Dear Guest, Thank you for your comments. We hope your stay has been pleasant. We are satisfied to know you liked our hotel and location, as well as our friendly staff. Thank you for staying with us. Sincerely, General management.

5
Partner Couples

Truly a fabulous place to stay, we will be back. It was like staying at a mexican hacienda palace, and the staff treated us like royalty!

By on Sep 29, 2019

Review comment responded on Oct 2, 2019

Dear Guest, We realy apreciate your commnets, the promes by Hilton is to ensure every guest feels cared for, valued and respected. We are pleased to know you found our service and facilities to your liking. Thank you for staying with us. General management

5
Business Business

I loved the property and the staff is professional and courteous it is a wonderful hotel with good food and great service. There are nice rooms. I love 24 hour room service after a long day of work it is great to have a nice late dinner and work on my computer. it has great installations for work outs and pool to relax. The bar is great and the restaurant is also.

By on Sep 12, 2019

Review comment responded on Sep 24, 2019

Dear Guest, We realy apreciate your commnets, the promes by Hilton is to ensure every guest feels cared for, valued and respected. We are pleased to know you found our service and facilities to your liking. Thank you for staying with us. General Management.

4
Everyone

By on May 20, 2019

Review comment responded on May 24, 2019

Estimado huésped, Muchas gracias por su evaluación. Esperamos que su estancia con nosotros haya sido placentera y satisfactoria. Ojalá pudiera regalarnos un par de líneas para dejarnos saber qué fue lo que más le gusto de su estancia con nosotros, o lo que podríamos haber hecho diferente para mejorar su experiencia. Gracias por hospedarse con nosotros. Dear Guest, Thank you for your evaluation. We hope your stay has been pleasant. We’d love for you to send us a few lines and let us know what you liked the most about your stay with us, or anything else we could’ve done different to make your stay your best experience yet. Thank you for staying with us.

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