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Embassy Suites by Hilton San Juan Hotel & Casino

Property class: 3.5

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

A resort pool with palm trees, a waterfall, and lounge areas.
A rooftop pool area with multiple seating areas, a small waterfall feature, and lush greenery.
A modern hotel with a prominent sign reading "Embassy Suites."
A hotel lobby with a curved grey sofa set, a small round table, and a reception desk.
A beachfront hotel with multiple high-rise buildings in the background, a sandy beach, and calm ocean waters.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
8000 Tartak Street, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Pine Grove Beach
    ‪16 min walk‬
  • Place, Balneario de Carolina
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Microwave (Top Floor)

A hotel room with a large bed, a TV on a dresser, a lamp, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Microwave (Top Floor)

9.0 out of 10
Wonderful
(68 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Microwave (Top Floor)

A hotel room with two beds, a TV, a desk, and a window with a view.

Suite, Multiple Beds, Microwave (Top Floor)

9.2 out of 10
Wonderful
(108 reviews)
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Microwave

A hotel room with a large bed, a TV on a dresser, a lamp, and a window with curtains.

Suite, Multiple Beds, Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 450 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Microwave (Mobility & Hearing, Roll-in Shower)

A modern hotel room with a sofa, a small table, a microwave, a coffee maker, and a lamp.

Suite, 1 King Bed with Sofa bed, Accessible, Microwave (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(30 reviews)
  • City view
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave (Roll-in Shower)

A modern hotel room with a sofa, a small table, a microwave, a coffee maker, and a lamp.

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave (Roll-in Shower)

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Microwave

A hotel room with a large bed, a chair, a small table, and a TV.

Presidential Suite, 1 King Bed with Sofa bed, Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1064 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Microwave (Nonsuite)

A hotel room with two beds, a TV, a desk, and a mirror.

Studio, 2 Double Beds, Microwave (Nonsuite)

8.6 out of 10
Excellent
(57 reviews)
  • City view
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Microwave (Nonsuite)

A hotel room with a large bed, two bedside tables with lamps, a TV, a small table with a chair, and a window with curtains.

Studio, 1 King Bed, Microwave (Nonsuite)

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Pool View

A hotel room with a bed, a window with a view of a pool and outdoor area.

Suite, Multiple Beds, Pool View

8.6 out of 10
Excellent
(56 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Pool View

A hotel room with a bed, a window with a view of a pool and outdoor area.

Suite, 1 King Bed with Sofa bed, Pool View

8.4 out of 10
Very good
(28 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Microwave

A hotel room with a large bed, a bedside table with a lamp, a framed artwork on the wall, and a door leading to a seating area.

Suite, 1 King Bed with Sofa bed, Microwave

9.0 out of 10
Wonderful
(286 reviews)
  • City view
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Microwave

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a view of a dining area through an open door.

Suite, Multiple Beds, Microwave

9.0 out of 10
Wonderful
(208 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Carolina

Located in Isla Verde within a short stroll of Isla Verde Beach, Embassy Suites by Hilton San Juan Hotel & Casino is within a 10-minute drive Plaza las Americas. This 313-room, 3.5-star resort welcomes guests with free breakfast, a casino, and an outdoor pool.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Isla Verde Beach - 5 min walk - 0.3 miles
  • Pine Grove Beach - 16 min walk - 0.9 miles
  • Laguna Los Corozos - 2 min drive - 1.1 miles
  • Balneario de Carolina - 3 min drive - 1.5 miles
  • Port of San Juan - 12 min drive - 6.6 miles

Getting around

  • Hato Rey Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Pizza City - ‬9 min walk
  • ‪La Bodeguita - ‬6 min walk
  • ‪Lifeguards Of The Reef - ‬6 min walk
  • ‪Kumo - ‬7 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Guests of Embassy Suites by Hilton San Juan Hotel & Casino enjoy a casino, an outdoor pool, and a children's pool. Self parking is available for USD 27.88 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly resort include a 24-hour gym, free WiFi in public areas, and a hot tub.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Similar properties

A modern lobby with a seating area, large windows, and indoor plants.
Residence Inn by Marriott San Juan Isla Verde
Isla Verde
  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
8.8 out of 10, Excellent, 2,657 reviews
$238 nightly
The price is $259
Nov 29 - Nov 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in hallways (29 inches high)
  • Handrails in stairways (33 inches high)
  • Null
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 55.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 27.88 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel & Casino
Embassy Suites Hotel & Casino San Juan
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Embassy Suites by Hilton San Juan Hotel & Casino Carolina
Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton San Juan Hotel & Casino?

Embassy Suites by Hilton San Juan Hotel & Casino provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton San Juan Hotel & Casino?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Juan Hotel & Casino on Nov 16, 2026 start from $236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Embassy Suites by Hilton San Juan Hotel & Casino?

This resort is situated in Isla Verde within a short 6-minute walk of Isla Verde Beach and also 16 minutes on foot from Pine Grove Beach. You'll also find Casino del Mar at La Concha Resort and Condado Beach within a short drive.

Is there parking available at Embassy Suites by Hilton San Juan Hotel & Casino?

Yes, covered parking is offered for USD 27.88 per night. Wheelchair-accessible van parking and bicycle parking are also available.

Is there a spa at Embassy Suites by Hilton San Juan Hotel & Casino?

Spa services at the resort include body treatments, facials, and massages.

Does Embassy Suites by Hilton San Juan Hotel & Casino include a casino on the premises?

Yes, Embassy Suites by Hilton San Juan Hotel & Casino has a casino that's 650 square feet and includes 6 gaming tables, 114 slot machines, and bingo.

Will I find an indoor pool at Embassy Suites by Hilton San Juan Hotel & Casino?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Embassy Suites by Hilton San Juan Hotel & Casino?

There are many amenities for couples at this resort, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Embassy Suites by Hilton San Juan Hotel & Casino?

No, this resort doesn't have a spa tub.

Does Embassy Suites by Hilton San Juan Hotel & Casino have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton San Juan Hotel & Casino serves free cooked-to-order breakfasts at El Patio each morning.

Will Embassy Suites by Hilton San Juan Hotel & Casino allow pets to stay for free?

No, pets aren't allowed at Embassy Suites by Hilton San Juan Hotel & Casino though service animals are welcome.

Are there connecting rooms at Embassy Suites by Hilton San Juan Hotel & Casino?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to Embassy Suites by Hilton San Juan Hotel & Casino?

The closest major airport to Embassy Suites by Hilton San Juan Hotel & Casino is Luis Munoz Marin Intl. Airport (SJU), which is 3.2 mi away (16 minutes by car).

Are there rooms with balconies at Embassy Suites by Hilton San Juan Hotel & Casino?

No, you won't find guestrooms with balconies at Embassy Suites by Hilton San Juan Hotel & Casino.

Does Embassy Suites by Hilton San Juan Hotel & Casino have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Embassy Suites by Hilton San Juan Hotel & Casino.

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3438 out of 5100 reviews
Rating 8 - Good. 959 out of 5100 reviews
Rating 6 - Okay. 369 out of 5100 reviews
Rating 4 - Poor. 157 out of 5100 reviews
Rating 2 - Terrible. 177 out of 5100 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and warm. Awesome job, thank you.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is really nice , close to the beach, and the staff are very friendly .
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is really good, happy hour everyday and rooms are clean and comfy
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast and amenities
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very clean plenty of entertainment
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I like staying at the Embassy Suite for the closeness to the airport, clean room and well maintained property. We definitely recommend staying there.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, great breakfast.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the complementary evening reception is awesome and convenient. The proximity to the beach is great. A family friendly hotel.
Stayed 6 nights in Aug 2026
Verified review

6/10 Okay

breakfast was great.property was beautiful and clean.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, friendly staff and food is good as well and close to the airport
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient and the facility’s amenities were great!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beutiful hotel very clean
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay with the family.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were well maintained and the amenities were as well.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was amazing , will be back again
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we visit, and the food in the restaurant is what brings us back.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This my fourth time staying here I truly love this place
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an excellent property to spend time with family
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent including the staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice layout big breakfast spread pool is nice and the beach is close with towels umbrellas and chairs provided at beach
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in puerto rico
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast included, plus 2 comp drinks per adult was definitely a bonus 10/10
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and food are excelente the stuff are so friendly and Kind I like the instalación so much.we like to come back next year .
Stayed 4 nights in Aug 2026

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