Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
Family-friendly resort with a casino and free breakfast

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Aerial view
Lobby
Beach nearby, sun loungers, beach umbrellas, beach towels
Lobby
Exterior

Popular amenities

Explore the area

Map
8000 Tartak Street, Carolina, 00979
  • Carolina Beach
    ‪5 min walk‬
  • Isla Verde Beach
    ‪5 min walk‬
  • Condado Beach
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

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Room options

Suite, 2 Bedrooms, 2 Bathrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 450 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Studio, 1 King Bed, Non Smoking (Nonsuite)

9.2 out of 10
Wonderful
(17 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds (Top Floor)

9.2 out of 10
Wonderful
(75 reviews)
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed

8.8 out of 10
Excellent
(200 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 2 Double Beds, Non Smoking (Nonsuite)

9.0 out of 10
Wonderful
(37 reviews)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(151 reviews)
  • 450 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Pool View

8.2 out of 10
Very good
(20 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Pool View

8.6 out of 10
Excellent
(35 reviews)
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

Presidential Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1064 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(17 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(51 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Carolina

Located in Isla Verde within a short stroll of Isla Verde Beach, Embassy Suites by Hilton San Juan Hotel & Casino is within a 10-minute drive Condado Beach. This 313-room, 3.5-star resort welcomes guests with free breakfast, a casino, and an outdoor pool.

What's nearby

  • Carolina Beach - 5 min walk - 0.3 miles
  • Isla Verde Beach - 5 min walk - 0.3 miles
  • Condado Beach - 8 min drive - 5.7 miles
  • Puerto Rico Convention Center - 9 min drive - 5.7 miles
  • Port of San Juan - 10 min drive - 6.8 miles

Getting around

  • Hato Rey Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Verace - ‬2 min walk
  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Kintaro Sushi & Chinese Cuisine lsla Verde - ‬8 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪Burger King - ‬4 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Family-friendly resort with a casino and free breakfast
Guests of Embassy Suites by Hilton San Juan Hotel & Casino enjoy a casino, an outdoor pool, and a children's pool. Valet parking is offered for USD 26.76 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this family-friendly resort include a 24-hour gym, free WiFi in public areas, and a hot tub.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 21.19 per night)
  • Covered valet parking on site (USD 26.76 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in hallways (29 inches high)
  • Handrails in stairways (33 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 21.19 per night
  • Covered valet parking fee: USD 26.76 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton San Juan Hotel & Casino?

Embassy Suites by Hilton San Juan Hotel & Casino provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton San Juan Hotel & Casino?

As of Aug 3, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Juan Hotel & Casino on Sep 2, 2025 start from $154.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Embassy Suites by Hilton San Juan Hotel & Casino?

This resort is situated in Isla Verde within a 10-minute walk of Isla Verde Beach and Carolina Beach. You'll also find Condado Beach and Jose Miguel Agrelot Coliseum within a short drive.

Will I be able to park at Embassy Suites by Hilton San Juan Hotel & Casino?

Yes, covered valet parking is offered for USD 26.76 per night. Accessible parking is also available for guests.

Is there a spa at Embassy Suites by Hilton San Juan Hotel & Casino?

Spa services at the resort include body treatments, massages, and facials.

Does Embassy Suites by Hilton San Juan Hotel & Casino include a casino on the premises?

Yes, Embassy Suites by Hilton San Juan Hotel & Casino has a casino that's 650 square feet and includes 6 gaming tables, 114 slot machines, and bingo.

Will I find an indoor pool at Embassy Suites by Hilton San Juan Hotel & Casino?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Embassy Suites by Hilton San Juan Hotel & Casino a good place to stay for couples?

There are many amenities for couples at this resort, including in-room massages as well as an outdoor pool and a poolside bar.

Does Embassy Suites by Hilton San Juan Hotel & Casino have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Embassy Suites by Hilton San Juan Hotel & Casino have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton San Juan Hotel & Casino serves free cooked-to-order breakfasts at El Patio each morning.

Will Embassy Suites by Hilton San Juan Hotel & Casino allow pets to stay for free?

No, pets aren't allowed at Embassy Suites by Hilton San Juan Hotel & Casino though service animals are welcome.

Does Embassy Suites by Hilton San Juan Hotel & Casino have connecting rooms?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to Embassy Suites by Hilton San Juan Hotel & Casino?

The closest major airport to Embassy Suites by Hilton San Juan Hotel & Casino is Luis Munoz Marin Intl. Airport (SJU), which is 3.2 mi away (16 minutes by car).

Are there rooms with balconies at Embassy Suites by Hilton San Juan Hotel & Casino?

No, there aren't any guestrooms with balconies at Embassy Suites by Hilton San Juan Hotel & Casino.

Does Embassy Suites by Hilton San Juan Hotel & Casino have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Embassy Suites by Hilton San Juan Hotel & Casino.

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2579 out of 3791 reviews
Rating 8 - Good. 759 out of 3791 reviews
Rating 6 - Okay. 247 out of 3791 reviews
Rating 4 - Poor. 104 out of 3791 reviews
Rating 2 - Terrible. 102 out of 3791 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jenelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn’t great
Stayed 3 nights in Jul 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Todo maravilloso! Vuelvo pronto
Stayed 1 night in Jul 2025

8/10 Good

Francisco

Traveled with partner
Liked: Property conditions & facilities
Good service but after my first night did clean the room next day and did not provide more towels until I requested. But overall is ok.
Stayed 4 nights in Jul 2025

8/10 Good

Chris

Liked: Property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Rhonda

Stayed 3 nights in Jul 2025

10/10 Excellent

Denita M

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really close to the beach. Nice amenities. The breakfast is really good and free drinks (2) max per person every evening.
Stayed 3 nights in Jun 2025

8/10 Good

Jasmine

Traveled with family
Liked: Staff & service, amenities
Room was nice but the room service was a bit slow. Called for towels but took hours to be delivered and ran out of the room shampoo and shower gel and received it the next day after another call was placed. There are service charges for everything, daily resort fee and daily parking fees on top of your regular stay.
Stayed 5 nights in Jun 2025

8/10 Good

Bao

Traveled with family
Liked: Cleanliness, property conditions & facilities
Check-in was very smooth and quick. Very nice hotel. I wish it wasn’t carpeted though. Only complaint is the pull out sofa squeaks Alot. They have one roulette table and it wasn’t that busy, which is a plus.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lorrain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

OSCAR GONZALEZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, very close to everything 👏
Stayed 5 nights in Jun 2025

10/10 Excellent

Lucien

Stayed 4 nights in May 2025

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness
Great location for walking to the beach, restaurants, and partying. Casino onsite as well which was a plus. Lots of kids though especially in pool area. I would stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Hernan

Stayed 4 nights in May 2025

10/10 Excellent

zishan

Liked: Amenities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very nice inside and out. Would definitely stay here again.
Stayed 3 nights in May 2025

6/10 Okay

kelle jo

Traveled with family
Disliked: Staff & service, amenities
You pay $50 a day for amenities. The hotel is very busy and very noisy for many events. They have a large pool, included is the buffet in the morning which are liquid eggs. Save your money go somewhere else to eat as it tastes terrible. The pancakes are hard as rock. Not sure if it’s even made of flour, The only good thing is the parking. If you need customer service, forget it you have to stand in line all the way out the door just to get assistance. They will not help you unless you wait in line even if you lost the key or need assistance in your room Puerto Rico time is there time when they feel like it. Do not go to the restaurant on premises it’s terrible and over priced. They give you free drinks during happy hour but made of water. Your belly will feel it later on. Its descent to stay in close to airport. You can walk down the strip 1 mile and hit a variety of restaurants that are very good but the amenities are not worth it in my opinion.
Stayed 4 nights in May 2025

10/10 Excellent

Jessica

Stayed 3 nights in May 2025

8/10 Good

Darryl

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property the only thing We had a problem with was the hotel it was cold. I didn't even have my air conditioner on and felt like I did. The Hotel didn't have heat only air my stay very uncomfortable. I froze my whole stay.
Stayed 4 nights in May 2025

10/10 Excellent

kristi

Stayed 5 nights in May 2025

10/10 Excellent

Marcus

Stayed 3 nights in May 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, the location, the free breakfast and two drinks at happy hour. Everything is walking distance and the staff was great.
Stayed 4 nights in Apr 2025

8/10 Good

miroslav

Stayed 1 night in May 2025

6/10 Okay

Pamela

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Housekeeping showed up twice out of 6 days, only once did we have the do not disturb sign on the door. We had to call for more toilet paper. The free breakfast was mediocre. But everyone was very friedly
Stayed 6 nights in Apr 2025

6/10 Okay

Zacarias

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Americans with Disabilities (ADA) compliance

The hotel staff were exceptional, and their service made our stay enjoyable. However, as a hemiplegic disabled veteran, I must urgently address the Embassy Suites by Hilton San Juan Hotel & Casino's compliance with the Americans with Disabilities Act (ADA) regarding shower seat standards. These standards, which should support up to 250 pounds, were not met when my disabled uncle, a 95-year-old Korean War veteran weighing approximately 165 pounds, sat on the wall-anchored shower seat in our room. The seat detached from the wall, causing him to fall onto the shower floor (see attached picture). Another concern is the lack of a contingency plan for situations where the wall-anchored shower seat cannot be repaired or reinstalled. The hotel had no additional accessible rooms with roll-in showers and proper seating, which is understandable given the usual circumstances. Furthermore, they could not provide a portable shower chair. As a result, my uncle had to bathe using only a washcloth.
Stayed 2 nights in Apr 2025

8/10 Good

Jayson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice with minimal issues however staff can lag behind on requests
Stayed 3 nights in Apr 2025