Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
Suburban resort with a casino and free breakfast

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Beach nearby, sun loungers, beach umbrellas, beach towels
Property preview
Lobby
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
8000 Tartak Street, Carolina, 00979
  • Place, Carolina Beach
    ‪5 min walk‬
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Balneario de Carolina
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

Suite, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(57 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds (Top Floor)

9.2 out of 10
Wonderful
(82 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms, 2 Bathrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 450 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(26 reviews)
  • 450 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 450 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1064 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 2 Double Beds, Non Smoking (Nonsuite)

8.8 out of 10
Excellent
(40 reviews)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Non Smoking (Nonsuite)

9.0 out of 10
Wonderful
(18 reviews)
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Pool View

8.6 out of 10
Excellent
(39 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Pool View

8.2 out of 10
Very good
(22 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

8.8 out of 10
Excellent
(224 reviews)
  • 450 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(163 reviews)
  • 450 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

Carolina

Located in Isla Verde within a short stroll of Isla Verde Beach, Embassy Suites by Hilton San Juan Hotel & Casino is within a 10-minute drive Condado Beach. This 313-room, 3.5-star resort welcomes guests with free breakfast, a casino, and an outdoor pool.

What's nearby

  • Carolina Beach - 5 min walk - 0.3 miles
  • Isla Verde Beach - 5 min walk - 0.3 miles
  • Pine Grove Beach - 14 min walk - 0.8 miles
  • Balneario de Carolina - 2 min drive - 1.5 miles
  • Port of San Juan - 10 min drive - 6.8 miles

Getting around

  • Hato Rey Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Pizza City - ‬9 min walk
  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪La Cueva Del Mar - ‬2 min walk
  • ‪Wendy’s - ‬5 min walk
  • ‪Alelí Restaurant - ‬6 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Suburban resort with a casino and free breakfast
Guests of Embassy Suites by Hilton San Juan Hotel & Casino enjoy a casino, an outdoor pool, and a children's pool. Valet parking is offered for USD 33.45 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly resort include a 24-hour gym, free WiFi in public areas, and a hot tub.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 27.88 per night)
  • Covered valet parking on site (USD 33.45 per night)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square feet of space)
  • Children's pool
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in hallways (29 inches high)
  • Handrails in stairways (33 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 49.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 27.88 per night
  • Covered valet parking fee: USD 33.45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel & Casino
Embassy Suites Hotel & Casino San Juan
Embassy Suites San Juan
Embassy Suites Hilton San Juan Hotel & Casino Carolina
Embassy Suites Casino San Juan
Embassy Suites Hilton San Juan Hotel Casino
Embassy Suites Hilton Hotel Casino
Embassy Suites Hilton San Juan Casino
Embassy Suites Hilton Casino
Embassy Suites San Juan Hotel And Casino
Embassy Suite San Juan Puerto Rico
Embassy San Juan
Embassy Suites San Juan Hotel Isla Verde
Embassy Suites Carolina
Embassy Suites Hilton San Juan Hotel & Casino
Embassy Suites Hilton San Juan Carolina
Embassy Suites Hilton San Juan
Embassy Suites by Hilton San Juan Hotel Casino
Embassy Suites Hilton Juan Ca
Embassy Suites By Hilton Juan
Embassy Suites by Hilton San Juan Hotel & Casino Resort
Embassy Suites by Hilton San Juan Hotel & Casino Carolina
Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton San Juan Hotel & Casino?

Embassy Suites by Hilton San Juan Hotel & Casino provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton San Juan Hotel & Casino?

As of Jan 4, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Juan Hotel & Casino on Jan 6, 2026 start from $268.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Embassy Suites by Hilton San Juan Hotel & Casino?

This resort is situated in Isla Verde within a 10-minute walk of Isla Verde Beach and Carolina Beach. You'll also find Condado Beach and Jose Miguel Agrelot Coliseum within a short drive.

Is there parking available at Embassy Suites by Hilton San Juan Hotel & Casino?

Yes, covered valet parking is offered for USD 33.45 per night. Accessible parking is also available for guests.

Is there a spa at Embassy Suites by Hilton San Juan Hotel & Casino?

Spa services at the resort include massages, body treatments, and facials.

Does Embassy Suites by Hilton San Juan Hotel & Casino include a casino on the premises?

Yes, Embassy Suites by Hilton San Juan Hotel & Casino has a casino that's 650 square feet and includes 6 gaming tables, 114 slot machines, and bingo.

Will I find an indoor pool at Embassy Suites by Hilton San Juan Hotel & Casino?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Embassy Suites by Hilton San Juan Hotel & Casino?

There are many amenities for couples at this resort, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Embassy Suites by Hilton San Juan Hotel & Casino?

Yes, guests can enjoy a spa tub at this resort.

Does Embassy Suites by Hilton San Juan Hotel & Casino have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton San Juan Hotel & Casino serves free cooked-to-order breakfasts at El Patio each morning.

Will Embassy Suites by Hilton San Juan Hotel & Casino allow pets to stay for free?

No, pets aren't allowed at Embassy Suites by Hilton San Juan Hotel & Casino though service animals are welcome.

Does Embassy Suites by Hilton San Juan Hotel & Casino have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to Embassy Suites by Hilton San Juan Hotel & Casino?

The closest major airport to Embassy Suites by Hilton San Juan Hotel & Casino is Luis Munoz Marin Intl. Airport (SJU), which is 3.2 mi away (16 minutes by car).

Can I book a room with a balcony at Embassy Suites by Hilton San Juan Hotel & Casino?

No, at Embassy Suites by Hilton San Juan Hotel & Casino, there aren't any guestrooms that list a balcony.

Does Embassy Suites by Hilton San Juan Hotel & Casino have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Embassy Suites by Hilton San Juan Hotel & Casino.

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2946 out of 4353 reviews
Rating 8 - Good. 868 out of 4353 reviews
Rating 6 - Okay. 287 out of 4353 reviews
Rating 4 - Poor. 121 out of 4353 reviews
Rating 2 - Terrible. 131 out of 4353 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Glysell

I am writing this review to warn other guests and to bring serious attention from corporate leadership. During my stay at Embassy Suites by Hilton San Juan Hotel & Casino, I was falsely accused of smoking or vaping in my room—something I have never done in my life. I do not smoke, vape, or use e-cigarettes, yet I was charged over $500 for a “smoke detector fee” with absolutely no evidence and no due process. The alleged incident occurred while I was in my room getting ready for dinner, and no one notified us at the time. We were only informed the following morning, after the charge had already been applied. I immediately asked the front desk to inspect the room themselves and investigate, but the manager on duty was dismissive and uninterested in resolving the issue. The charge was reportedly initiated by Manager Aisha Torres, yet we were never notified when the so-called incident occurred. When I escalated the matter further to the Director of Operations, Alejandro Rios Cardona, his response was equally dismissive. He refused to escalate the issue, claiming that no one above him had authority—a statement that is both alarming and unprofessional in a major Hilton-branded property. Despite my repeated attempts to explain that their detection system may be flawed, management insisted their system “never fails.” However, a simple online search reveals multiple guest reports of similar questionable smoking charges at this same hotel, which raises serious concerns about the in
Stayed 3 nights in Dec 2025

10/10 Excellent

Xaydalis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room size. Lots to do. Great pool area. Staff very friendly and helpful. Would 100% stay and recommend
Stayed 1 night in Dec 2025

8/10 Good

daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Bradley

Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort.
Stayed 1 night in Nov 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice.
Stayed 1 night in Oct 2025

4/10 Poor

KUN

Business traveler
Liked: Cleanliness
Disliked: Amenities
The AC is either too cold or too humidity.
Stayed 5 nights in Oct 2025

8/10 Good

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is cordial and friendly. Accommodating everything as I needed it. I’m a frequent visitor and I used to take vacations with my mother and ours memories are attached to this hotel. Thank you for a great hospitality.
Stayed 2 nights in Oct 2025

8/10 Good

Vinod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great hotel, great stay, overall ambiance is great. Location is also convenient, walking distance (about a mile) to Beach and shops. We had two rooms reserved. First day, they only had one room available, which as little disappointing. However they put us in a hotel across from the street, was a good hotel as well. Was little incovenient the first day.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at Embassy Suites! The staff is amazing! The rooms are clean and comfortable. My view was breathtaking and the breakfast is the best! I enjoyed seeing some staff members who have been there since before my first visit, over 6 years ago. It was like visiting with family. I highly recommend it! I also enjoyed the private area on the beach. Thanks for a wonderful mini vacation. I can't wait until next time!
The view from my room!
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Requested a couple of things and service was fast. Staff was very friendly.
Stayed 4 nights in Sep 2025

6/10 Okay

Ashly

Stayed 4 nights in Oct 2025

10/10 Excellent

MARIANGIE

Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Stayed 2 nights in Oct 2025

10/10 Excellent

Luisa

Traveled with family
Liked: Amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

Luceliz

Stayed 4 nights in Oct 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and beautiful surroundings!
Stayed 8 nights in Sep 2025

8/10 Good

Damario

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a problem with ac unit in our room where it was leaking, made the floor soaked and room smell like wet clothes
Stayed 7 nights in Sep 2025

10/10 Excellent

Barbara

Stayed 5 nights in Sep 2025

10/10 Excellent

Guirlenda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Sunday, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
We’re enjoyed our stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberlin

Stayed 4 nights in Sep 2025

8/10 Good

Zoila Esther Barzaga

Stayed 6 nights in Sep 2025