SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Lobby
Fitness facility
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe
Pool
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
2650 Monterey Hwy, San Jose, CA, 95111
  • Place, Nor Cal Laser Tag
    ‪5 min walk‬
  • Place, Santa Clara Paintball
    ‪5 min walk‬
  • Place, Santa Clara County Fairgrounds
    ‪18 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

1 King Bed,Non Smoking

  • Sleeps 2
  • Free wired internet

1 King Bed,Non Smoking,Balcony,Pool View

  • Sleeps 2
  • Free wired internet

1 King Bed,Non Smoking,Jetted Tub

  • Sleeps 2
  • Free wired internet

1 Queen Bed,Non Smoking

  • Sleeps 4
  • Free wired internet

2 Queen Beds,Non Smoking

  • Sleeps 4
  • Free wired internet

Accessible - 1 King,Mobility Accessible,Bathtub,Non Smoking

  • Sleeps 2
  • Free wired internet

Accessible - 1 Queen,Mobility Accessible,Bathtub,Non Smoking

  • Sleeps 2
  • Free wired internet

Accessible - 2 Double,Mobility Accessible,Bathtub,Non Smoking

  • Sleeps 4
  • Free wired internet

Accessible - Suite Queen Bed,Mobility Accessible,Roll-In Shower,Jetted Tub,Non Smoking

  • Sleeps 2
  • Free wired internet

Suite-1 Queen Bed,Non Smoking,Jetted Tub

  • Sleeps 2
  • Free wired internet

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • Free wired internet

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • Free wired internet

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • Free wired internet

Suite, 1 Queen Bed, Accessible, Jetted Tub

  • Sleeps 2
  • Free wired internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • Free wired internet

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • Free wired internet

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • Free wired internet

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free wired internet

Standard Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • Free wired internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • Free wired internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free wired internet

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • Free wired internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(51 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Suite, 1 Queen Bed, Accessible, Jetted Tub

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Standard Room, 1 King Bed, Balcony, Pool View

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(29 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Double Room with Two Double Beds and Bath Tub - Disability Access

  • Sleeps 4
  • Free wired internet

1 King Bed, Non-Smoking, Flat Screen Television, Lounge Chair, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2
  • Free wired internet

1 King Bed, Non-Smoking, Balcony, Pool View, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2
  • Free wired internet

1 King Bed, Non-Smoking, Jetted Tub, Work Desk, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2
  • Free wired internet

King Room with Mobility Accessible Tub

  • Sleeps 2
  • Free wired internet

1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4
  • Free wired internet

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2
  • Free WiFi

Queen Room with Bath Tub - Disability Access

  • Sleeps 2
  • Free wired internet

1 Queen Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4
  • Free wired internet

2 Queen Beds, Non-Smoking, Flat Screen Television, Table and Chairs, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4
  • Free wired internet

Suite-1 Queen Bed, Non-Smoking, Jetted Tub, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2
  • Free wired internet

Mobility Accessible Queen Suite with Roll in Shower and Jetted tub

  • Sleeps 2
  • Free wired internet

Queen Suite With Jetted Tub-Non-Smoking

  • Sleeps 2
  • Free wired internet

Standard King Room With Jetted Tub Non-Smoking

  • Sleeps 2
  • Free wired internet

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About the neighborhood

San Jose

Located in South San Jose within a short walk of Santa Clara County Fairgrounds, SureStay Plus Hotel by Best Western San Jose Central City is within a few miles (5 km) of other popular sights such as CSU San Jose State University. This 57-room hotel has conveniences like free breakfast, free self parking, and a gym.

What's nearby

  • Nor Cal Laser Tag - 5 min walk - 0.3 miles
  • Santa Clara Paintball - 5 min walk - 0.3 miles
  • Santa Clara County Fairgrounds - 18 min walk - 1.0 mile
  • SAP Center at San Jose - 7 min drive - 4.9 miles
  • Santana Row Shopping Center - 11 min drive - 7.6 miles

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 18 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Lau Hai San - ‬2 min drive
  • ‪Panera Bread - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

Guests staying at SureStay Plus Hotel by Best Western San Jose Central City enjoy a gym, a sauna, and free WiFi in public areas. There's free parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect to find free wired internet and 45-inch TVs with cable channels and pay movies. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers. Microwaves, free local calls, and fans are also available. Housekeeping is available once per stay.
Recreational amenities at the hotel include a sauna and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose-Central

Holiday Inn Express Jose-Central Motel

Holiday Inn Express Jose-Central Motel San City

Holiday Inn Express San Jose-Central City

Holiday Inn Express San Jose-Central City Hotel San Jose

Holiday Inn Express San Jose-Central City Hotel

Holiday Inn Express San Jose-Central City Hotel San Jose

Holiday Inn Express San Jose-Central City Hotel

Holiday Inn Express San Jose-Central City San Jose

Hotel Holiday Inn Express San Jose-Central City San Jose

San Jose Holiday Inn Express San Jose-Central City Hotel

Hotel Holiday Inn Express San Jose-Central City

Holiday Inn Express San Jose Central City

Express Jose Central City Jose

Frequently asked questions

What is there to do near SureStay Plus Hotel by Best Western San Jose Central City?

This hotel is situated in South San Jose, just steps from Silicon Valley. You'll also find SAP Center at San Jose and Santa Clara County Fairgrounds within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western San Jose Central City?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western San Jose Central City on May 28, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Plus Hotel by Best Western San Jose Central City?

Yes, self parking is offered for free at the hotel. Though parking is limited parking spaces, an electric car charging station and wheelchair-accessible parking are also available. You'll find a max of 1 space per unit.

Does SureStay Plus Hotel by Best Western San Jose Central City have a casino on the premises?

No, SureStay Plus Hotel by Best Western San Jose Central City doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western San Jose Central City?

No, there is no indoor pool at this hotel. Guests have pool access between 9:00 AM and 9:00 PM.

Is SureStay Plus Hotel by Best Western San Jose Central City good for couples?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets and free wired internet as well as a sauna.

Does SureStay Plus Hotel by Best Western San Jose Central City have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does SureStay Plus Hotel by Best Western San Jose Central City have a restaurant with a breakfast menu?

SureStay Plus Hotel by Best Western San Jose Central City offers free buffet breakfast each morning though there is no restaurant.

Will SureStay Plus Hotel by Best Western San Jose Central City allow pets to stay free of charge?

No, pets aren't allowed at SureStay Plus Hotel by Best Western San Jose Central City though service animals are welcome.

Does SureStay Plus Hotel by Best Western San Jose Central City have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from SureStay Plus Hotel by Best Western San Jose Central City?

The closest major airport to SureStay Plus Hotel by Best Western San Jose Central City is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 8.1 mi away (18 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 29.4 mi away (46-minute drive).

Can I book a room with a balcony at SureStay Plus Hotel by Best Western San Jose Central City?

Yes, some guestrooms at SureStay Plus Hotel by Best Western San Jose Central City offer a balcony and may feature pool views.

SureStay Plus Hotel by Best Western San Jose Central City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 460 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Evelyn

Stayed 1 night in Feb 2026

10/10 Excellent

Scottie

Stayed 1 night in Feb 2026

4/10 Poor

Kevin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Homeless people drinking on site dinghy sheets out dated out of caution we did not take any of the free breakfast if the place is rundown dated not that clean you do the math why risk it for a few dollars the staff where very friendly and professional
Stayed 1 night in Feb 2026

4/10 Poor

TORY

Liked: Cleanliness
Disliked: Staff & service, amenities
Poor quality "food". Broken light in the restroom. Too expensive.
Stayed 1 night in Feb 2026

6/10 Okay

C

Liked: Cleanliness
Disliked: Property conditions & facilities
Room is not sound proofing. Lot of noise from neighbors even in early morning hours. Good breakfast though and fair price though.
Stayed 3 nights in Feb 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2026

8/10 Good

Marco Antonio

Good
Stayed 1 night in Feb 2026

10/10 Excellent

Alfred

Stayed 1 night in Jan 2026

10/10 Excellent

Aaron

Stayed 2 nights in Feb 2026

10/10 Excellent

Damaia

Liked: Cleanliness, staff & service, amenities
The staff, especially Dinesh at check-in were all friendly and helpful during the stay
Stayed 1 night in Feb 2026

10/10 Excellent

Jose

Stayed 3 nights in Jan 2026

4/10 Poor

Christopher

Stayed 5 nights in Jan 2026

6/10 Okay

Fidel

good
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

8/10 Good

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very pleasant. Clean, quiet and very roomy room at a very reasonable price.
Stayed 1 night in Jan 2026

2/10 Terrible

Alhaji Kelfala

Stayed 1 night in Dec 2025

8/10 Good

Alhaji Kelfala

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jan 2026

10/10 Excellent

Hector

Stayed 1 night in Dec 2025

10/10 Excellent

Sheshmani Lalbahadur

Stayed 4 nights in Jan 2026

10/10 Excellent

Andres

Stayed 1 night in Jan 2026

6/10 Okay

Jessica

Stayed 3 nights in Jan 2026

10/10 Excellent

Norma

Stayed 1 night in Jan 2026

2/10 Terrible

Christian

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room had mold all over the place
Stayed 2 nights in Jan 2026

4/10 Poor

Oscar

Stayed 1 night in Jan 2026

10/10 Excellent

Bich

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Jan 2026