La Cisterna

3.0 star property
Hotel with a restaurant, steps from Collegiate Church of Santa Maria Assunta

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Photo gallery for La Cisterna

View from room
Down comforters, in-room safe, desk, laptop workspace
Reception
double room square view | View from room
Breakfast, lunch, dinner served; Regional cuisine, alfresco dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Piazza Della Cisterna 23, San Gimignano, SI, 53037
  • Place, Piazza della Cisterna
    ‪1 min walk‬
  • Place, San Gimignano Communal Palace
    ‪2 min walk‬
  • Place, Piazza Duomo
    ‪2 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪56 min drive‬

Room options

double room valley view

9.6 out of 10
Exceptional
(5 reviews)
  • 183 sq ft
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

double room square view

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room (senza vista)

9.4 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

single room valley view and balcony

  • 161 sq ft
  • Valley view
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

double room valley view with shared terrace

9.6 out of 10
Exceptional
(5 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

single room no view

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Hill view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

double room square view with balcony

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room, Balcony

9.8 out of 10
Exceptional
(8 reviews)
  • 183 sq ft
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

San Gimignano

Located in San Gimignano City Centre, La Cisterna is next to popular attractions like Collegiate Church of Santa Maria Assunta and Casa e Torre Campatelli. This 48-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Piazza della Cisterna - 1 min walk - 0.0 miles
  • Medieval Criminal and Torture Museum - 1 min walk - 0.0 miles
  • San Gimignano Communal Palace - 2 min walk - 0.1 miles
  • Piazza Duomo - 2 min walk - 0.1 miles
  • Torre Grossa - 2 min walk - 0.1 miles

Getting around

  • Granaiolo Station - 29 min drive
  • Florence Airport, Peretola (FLR) - 72 min drive

Restaurants

  • ‪Pasticceria Armando & Marcella - ‬3 min walk
  • ‪Riccapizza - ‬3 min walk
  • ‪Bistrot Magnino - ‬5 min walk
  • ‪Gelateria dell'Olmo - ‬1 min walk
  • ‪Bar Boboli - ‬2 min walk

About this property

La Cisterna

Hotel with a restaurant, steps from Collegiate Church of Santa Maria Assunta
Guests of La Cisterna enjoy free WiFi in public areas, a library, and express check-in. Transportation is made easy with an area shuttle. The front desk has multilingual staff that can help with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, laundry facilities, and a porter/bellhop.
Guests can expect free WiFi and 19-inch flat-screen TVs with digital channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and bidets. Safes, phones, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Terrazze

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 12 per accommodation, per stay
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Pet fee: EUR 12 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-11:30 PM
  • Check-out: 11 AM
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cisterna Hotel
Cisterna Hotel San Gimignano
Cisterna San Gimignano
Hotel La Cisterna
La Cisterna Hotel San Gimignano, Italy - Tuscany
La Cisterna San Gimignano
La Cisterna Hotel San Gimignano
La Cisterna San Gimignano
La Cisterna Hotel
La Cisterna San Gimignano
La Cisterna Hotel San Gimignano

Frequently asked questions

Is free cancellation available at La Cisterna?

La Cisterna offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do close to La Cisterna?

This hotel is situated in San Gimignano City Centre, just steps from Medieval Criminal and Torture Museum and Piazza della Cisterna, and within a short walk of San Gimignano Communal Palace. You'll also find Piazza delle Erbe and Piazza Duomo less than a mile away.

Is there parking available at La Cisterna?

No, there isn't parking at this hotel.

Does La Cisterna have a casino?

No, La Cisterna doesn't have a casino.

Will I find an indoor pool at La Cisterna?

No, there is no indoor pool at this hotel.

What do couples enjoy most about La Cisterna?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant with al fresco dining.

Does La Cisterna have a hot tub?

No, there isn't a spa tub at this hotel.

Does La Cisterna feature a restaurant that includes a breakfast menu?

Yes, La Cisterna serves breakfast (local cuisine) for a surcharge each morning at Le Terrazze.

Will La Cisterna allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at La Cisterna for a fee of EUR 12 per accommodation, per stay. The property also provides food and water bowls.

Does La Cisterna have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to La Cisterna?

The closest major airport to La Cisterna is Florence Airport, Peretola (FLR), which is about 24.4 mi away.

Are there rooms with balconies at La Cisterna?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy valley or hill views.

La Cisterna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 362 out of 611 reviews
Rating 8 - Good. 199 out of 611 reviews
Rating 6 - Okay. 37 out of 611 reviews
Rating 4 - Poor. 8 out of 611 reviews
Rating 2 - Terrible. 5 out of 611 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
This was the best hotel. The nicest people, great rooms with great views, and a wonderful breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and reception was very friendly
Stayed 1 night in Jun 2025

8/10 Good

ROBERTO, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem the shiweres
Stayed 2 nights in Jun 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a fantastic place with a great view
Stayed 2 nights in May 2025

10/10 Excellent

Carol, Austin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here 20 years ago and loved it back then. It was still a true gem of a stay! My husband absolutely loved it as well.
Stayed 2 nights in May 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a spectacular view! Good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities
We loved our corner room and the patio overlooking the medieval village and Tuscan countryside, a million dollar view! The breakfast was nice, however, getting our car up to the hotel was challenging. Also, there was unpleasant smell coming from toliet, we notified staff, but it continued through our stay. Overall, we would stay there again!
Stayed 2 nights in May 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You couldn’t find a more beautiful location! Only downside is when taking luggage it’s a long haul of up and down hills with great inclines. The elevator from the parking lot was out of service……climbing over 40 stairs straight up carrying luggage was quite the job. Then another 10 minute walk up hill to the hotel. Once there it was well worth it! Views stunning choices of restaurants and stores were amazing and the views unreal
Stayed 2 nights in May 2025

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great staff.
Stayed 1 night in May 2025

8/10 Good

Darryl, Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed San Gimignano…property was centrally located to restaurants, shopping and site seeing excursions.
Stayed 5 nights in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a fabulous place to stay right in San Gimignano. The room had a spectacular view out over the Tuscan countryside. As it was right inside the walls everything was right there and it was particularly nice early in the morning and in the evening when the crowds have thinned.
Stayed 2 nights in Apr 2025

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Loved this hotel located in the medieval town of San Gimignano. The views from the valley side rooms are spectacular! Wish we’d been able to get the rooms with the shared terrace. Beds were comfortable, rooms are quiet. Would stay again in a heartbeat!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alen, Longfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view from the room with balcony.
Stayed 2 nights in Apr 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Such a unique experience! Enjoyed my stay!

10/10 Excellent

Patrice

Traveled with family and small children
Liked: Amenities
Very helpful English-speaking staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just amazing inside the walls I had a balcony looking at the Tuscan landscape it was incredible and the staff very friendly and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Comfortable and clean.

A comfortable, clean room in a great location. The shower was the only thing not so comfortable. Very small and a rain shower straight down or a powerful wand shower which was difficult to manoeuvre in the small space. But, lots of hot water was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Stayed 1 night in Jan 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to truly enjoy the nightlife and old world charm. Wonderful place
Stayed 1 night in Aug 2024

10/10 Excellent

Yuanye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve ever stayed! The staff were incredibly friendly and went above and beyond to help us when our rental car battery died. We truly appreciate all the help! Thank you so much!
Stayed 1 night in Nov 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on the central Piazza the hotel was very convenient to the church and many fine restaurants. The hotel restaurant for breakfast offered a breathtaking view of the town and surrounding Tuscan countryside. The food was fresh, and included a large assortment of breakfast cakes and pies, cheeses, meats, and fantastic espresso and capuchino. Our room had large windows opening up to an amazing view of San Gimignano.
Stayed 2 nights in Oct 2024

10/10 Excellent

Moises

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really, right in the middle of the historic center. It is a bit of trouble to get to the front of the hotel but, if you follow the instructions that the hotel very kindly provides, then you will be ok.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sylvia

Traveled with pets
Liked: Staff & service, property conditions & facilities
Highly recommend this hotel. Great room views, good breakfast included and location unbeatable. Staff is really friendly and attentive.
Stayed 2 nights in Oct 2024