RELAIS SANTA CHIARA - TUSCANY CHARME

4.0 star property
Tuscan-style hotel with free breakfast and a rooftop terrace

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Photo gallery for RELAIS SANTA CHIARA - TUSCANY CHARME

Garden
Scooter/moped
Free daily buffet breakfast
Basic Room, Hill View | View from room
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Via Giacomo Matteotti, 15, San Gimignano, SI, 53037
  • Place, Piazza Duomo
    ‪11 min walk‬
  • Place, San Gimignano Communal Palace
    ‪11 min walk‬
  • Place, Piazza della Cisterna
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪56 min drive‬

Room options

Comfort Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Basic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Basic Room, Hill View

8.8 out of 10
Excellent
(3 reviews)
  • 129 sq ft
  • Hill view
  • Sleeps 2
  • 1 Large Twin Bed

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 215 sq ft
  • Hill view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

San Gimignano

RELAIS SANTA CHIARA - TUSCANY CHARME places you within a leisurely stroll of Historical Torture Museum and Museum San Gimignano 1300. This 4-star hotel has 41 rooms and welcomes guests with free breakfast, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Piazza Duomo - 11 min walk - 0.6 miles
  • San Gimignano Communal Palace - 11 min walk - 0.6 miles
  • Vernaccia di San Gimignano Wine Museum - 11 min walk - 0.6 miles
  • Piazza della Cisterna - 11 min walk - 0.6 miles
  • Medieval Criminal and Torture Museum - 11 min walk - 0.6 miles

Getting around

  • Barberino Val d'Elsa Station - 14 min drive
  • Florence Airport, Peretola (FLR) - 53 min drive

Restaurants

  • ‪Pasticceria Armando & Marcella - ‬9 min walk
  • ‪Riccapizza - ‬9 min walk
  • ‪Bar Boboli - ‬10 min walk
  • ‪Gelateria dell'Olmo - ‬12 min walk
  • ‪Riccapizza - ‬13 min walk

About this property

RELAIS SANTA CHIARA - TUSCANY CHARME

Tuscan-style hotel with free breakfast and a rooftop terrace
Guests staying at RELAIS SANTA CHIARA - TUSCANY CHARME enjoy a children's pool, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is EUR 15 per night, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a seasonal outdoor pool, a terrace, and a fireplace in the lobby.
Guests can expect free WiFi and 16-inch TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bidets. Other amenities include minibars, safes, and desks.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 1991
  • Fireplace in lobby
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 20 and March 21.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number IT052028A1UQA2FCVK

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to October.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais Santa Chiara
Relais Chiara
Relais Chiara Hotel
Relais Santa Chiara
Relais Santa Chiara Hotel
Relais Santa Chiara Hotel San Gimignano, Italy - Tuscany
Relais Santa Chiara San Gimignano
Relais Santa Chiara Hotel San Gimignano
Relais Santa Chiara Hotel
RELAIS SANTA CHIARA TUSCANY CHARME
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel
RELAIS SANTA CHIARA - TUSCANY CHARME San Gimignano
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel San Gimignano

Frequently asked questions

Is free cancellation available at RELAIS SANTA CHIARA - TUSCANY CHARME?

RELAIS SANTA CHIARA - TUSCANY CHARME offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see within easy reach of RELAIS SANTA CHIARA - TUSCANY CHARME?

This hotel is located in San Gimignano, a short 8-minute walk from Historical Torture Museum and also 12 minutes on foot from Torre Grossa. You'll also find San Gimignano Communal Palace and Podesta's Palace less than a mile away.

Is there parking available at RELAIS SANTA CHIARA - TUSCANY CHARME?

Yes, parking is offered for EUR 15 per night with in/out privileges. Accessible parking is also available for guests.

Does RELAIS SANTA CHIARA - TUSCANY CHARME have a casino on the premises?

No, RELAIS SANTA CHIARA - TUSCANY CHARME doesn't have a casino.

Will I find an indoor pool at RELAIS SANTA CHIARA - TUSCANY CHARME?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from April until October.

What amenities will couples enjoy at RELAIS SANTA CHIARA - TUSCANY CHARME?

Couples staying at this hotel will appreciate amenities like a minibar as well as a poolside bar and private winery tours.

Are there hot tubs at RELAIS SANTA CHIARA - TUSCANY CHARME?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does RELAIS SANTA CHIARA - TUSCANY CHARME have a restaurant that serves breakfast?

Yes, RELAIS SANTA CHIARA - TUSCANY CHARME serves free buffet breakfast each morning from its snack bar.

Does RELAIS SANTA CHIARA - TUSCANY CHARME allow pets to stay for free?

Although they can't stay for free, pets are welcome at RELAIS SANTA CHIARA - TUSCANY CHARME for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Does RELAIS SANTA CHIARA - TUSCANY CHARME have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to RELAIS SANTA CHIARA - TUSCANY CHARME?

The closest major airport to RELAIS SANTA CHIARA - TUSCANY CHARME is Florence Airport, Peretola (FLR), which is about 24.9 mi away.

Are there rooms with balconies that I can book at RELAIS SANTA CHIARA - TUSCANY CHARME?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or hill views.

RELAIS SANTA CHIARA - TUSCANY CHARME Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 421 reviews
Rating 8 - Good. 145 out of 421 reviews
Rating 6 - Okay. 46 out of 421 reviews
Rating 4 - Poor. 14 out of 421 reviews
Rating 2 - Terrible. 6 out of 421 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

carla

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful everything ! Love to back again !
Stayed 2 nights in Oct 2025

6/10 Okay

Ray

Liked: Cleanliness, staff & service
The coffee line is very long. You may want to consider having two coffee machines in two separate locations in the cafeteria to resolve this problem.
Stayed 1 night in Oct 2025

10/10 Excellent

Giam Ming, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was perfect. The breakfast, location- view from our room we couldn’t ask for more. The staff were awesome they did everything I even questioned if they ever went home - they work very hard and do many different duties. I would stay here again in a minute.
Our room view
Our room view
Our room view
Sam Gimignano entrance
Stayed 6 nights in Oct 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the property were beautiful. There is a restaurant on site but we only had breakfast there and ate out the other evenings. We were there for 3 nights. It is about a 8 minute walk to the town center. The wifi was steong.
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

6/10 Okay

David

Traveled with partner
Liked: Staff & service, amenities
The room for two people is very small and you need to be strategic on how to walk around the room while also accessing two middle size pieces of luggage because there is not room to keep the luggage on the floor without tripping. The shower is very small too especially for large people. The bed is comfortable, the breakfast is good, the convenience of being located within a short walking distance of the restaurants and shops is a positive, plus they have parking which we appreciated.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay in San Gimiano - thank you! The reception staff are fantastic - polite and very helpful. We loved our balcony Will be back hopefully for longer
Stayed 1 night in Sep 2025

10/10 Excellent

Jazzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A beautiful, quaint stay, friendly staff. Clean rooms beautiful view of Landscapes. Visited here early Sept! Best time for weather!
Stayed 2 nights in Sep 2025

6/10 Okay

daniel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very nearby town centre but very shabby hotel and the rooms are sparse. Parking is offsite and the elevator was mostly broken. Wouldn’t stay here again. But the staff were very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Maree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The hotel had really nice breakfasts included and the pool was fantastic after a hot day walking around the old city. We had a standard room and we were expecting it to be small. It was very small - it was difficult to find space for our cases and the shower was so small that it was hard to use it without banging your elbows. The room did include a nice outdoor balcony which made up for the super small room. The hotel was an easy walk into the old city.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Stayed 2 nights in Jul 2025

10/10 Excellent

Ran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scores 10! highly recommended.

This is a highly recommended hotel! The atmosphere, the pool, the food, the staff, room, surrounding, 2 minutes from the nearest Pizza place, 10 minutes from the center of town. Everything was just excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy, Livonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The only issue l have is that the air conditioning in the room was completely in effective and as a result the room was uncomfortable. Everything else was excellent
Stayed 2 nights in Jun 2025

8/10 Good

Lucy, Maple

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little hotel a short walk away from the city. Staff were friendly and helpful especially Elton. Rooms were clean and comfy, but parking was limited.
Stayed 2 nights in May 2025

10/10 Excellent

melanie

Traveled with partner
Liked: Cleanliness
Beautiful views… a walk to the town… extraordinary staff. Marco thank you for great food! Front desk wow!!! We highly recommend it!! It’s our honeymoon! 💗
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here our last 2 trips. Love this location the staff and the hotel
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A weekend in San Gimignano

Lovely spot - very convenient for to walking to the town. Very friendly staff and great breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

silvio, sunny isles

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Amenities
The hotel is well located near the city, has a gorgeous view and it is very quiet place during night. The pool Needs better care and to be heated, it is too cold in April, the garden needs a better maintenance and the service staff restaurant needs a more polite supervisor Asap.
Stayed 4 nights in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
VERY nice and helpful staff! They consistently went out of their way to be helpful. My girlfriend wasn't feeling well, and they let us check in early so she could lay down....the room service lady who brought her some food went out of her way to be sympathetic and kind... The people who work there are top notch! The room and the facility are very nice and clean as well. The only reason I withheld that 5th star is that the hotel isn't inside the old castle walls of San Gimignano. It's down the hill a bit. The walk up the hill isn't bad at all, but there is that walk up the hill (which isn't clear in the listing). But that's a small ding for an otherwise wonderful hotel!
Stayed 1 night in Apr 2025