RELAIS SANTA CHIARA - TUSCANY CHARME

4.0 star property
Tuscan-style hotel with free breakfast and a rooftop terrace

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Photo gallery for RELAIS SANTA CHIARA - TUSCANY CHARME

Aerial view
Interior
View from room
Garden
Basic Room, Hill View | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Via Giacomo Matteotti, 15, San Gimignano, SI, 53037
  • Place, Piazza Duomo
    ‪11 min walk‬
  • Place, San Gimignano Communal Palace
    ‪11 min walk‬
  • Place, Piazza della Cisterna
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪56 min drive‬

Room options

Comfort Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Basic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Basic Room, Hill View

8.8 out of 10
Excellent
(3 reviews)
  • 129 sq ft
  • Hill view
  • Sleeps 2
  • 1 Large Twin Bed

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 215 sq ft
  • Hill view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

San Gimignano

RELAIS SANTA CHIARA - TUSCANY CHARME places you within a leisurely stroll of Historical Torture Museum and Museum San Gimignano 1300. This 4-star hotel has 41 rooms and welcomes guests with free breakfast, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Piazza Duomo - 11 min walk - 0.6 miles
  • San Gimignano Communal Palace - 11 min walk - 0.6 miles
  • Vernaccia di San Gimignano Wine Museum - 11 min walk - 0.6 miles
  • Piazza della Cisterna - 11 min walk - 0.6 miles
  • Medieval Criminal and Torture Museum - 11 min walk - 0.6 miles

Getting around

  • Barberino Val d'Elsa Station - 14 min drive
  • Florence Airport, Peretola (FLR) - 53 min drive

Restaurants

  • ‪Pasticceria Armando & Marcella - ‬9 min walk
  • ‪Riccapizza - ‬9 min walk
  • ‪Bar Boboli - ‬10 min walk
  • ‪Gelateria dell'Olmo - ‬12 min walk
  • ‪DiVinorum Wine Bar - ‬12 min walk

About this property

RELAIS SANTA CHIARA - TUSCANY CHARME

Tuscan-style hotel with free breakfast and a rooftop terrace
Guests staying at RELAIS SANTA CHIARA - TUSCANY CHARME enjoy a children's pool, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is EUR 15 per night, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a seasonal outdoor pool, a terrace, and a garden.
Guests can expect free WiFi and 16-inch TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bidets. Other amenities include minibars, safes, and desks.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 1991
  • Fireplace in lobby
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between November 20 and March 21.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number IT052028A1UQA2FCVK

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to October.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais Santa Chiara
Relais Chiara
Relais Chiara Hotel
Relais Santa Chiara
Relais Santa Chiara Hotel
Relais Santa Chiara Hotel San Gimignano, Italy - Tuscany
Relais Santa Chiara San Gimignano
Relais Santa Chiara Hotel San Gimignano
Relais Santa Chiara Hotel
RELAIS SANTA CHIARA TUSCANY CHARME
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel
RELAIS SANTA CHIARA - TUSCANY CHARME San Gimignano
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel San Gimignano

Frequently asked questions

Is free cancellation available at RELAIS SANTA CHIARA - TUSCANY CHARME?

RELAIS SANTA CHIARA - TUSCANY CHARME offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see within easy reach of RELAIS SANTA CHIARA - TUSCANY CHARME?

This hotel is located in San Gimignano, a short 12-minute walk from San Gimignano Communal Palace and also 12 minutes on foot from Podesta's Palace. You'll also find Piazza Duomo and Piazza della Cisterna less than a mile away.

Is there parking available at RELAIS SANTA CHIARA - TUSCANY CHARME?

Yes, parking is offered for EUR 15 per night with in/out privileges. Accessible parking is also available for guests.

Does RELAIS SANTA CHIARA - TUSCANY CHARME have a casino on the premises?

No, RELAIS SANTA CHIARA - TUSCANY CHARME doesn't have a casino.

Will I find an indoor pool at RELAIS SANTA CHIARA - TUSCANY CHARME?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from April until October.

What amenities will couples enjoy at RELAIS SANTA CHIARA - TUSCANY CHARME?

Couples staying at this hotel will appreciate amenities like a minibar as well as a poolside bar and private winery tours.

Does RELAIS SANTA CHIARA - TUSCANY CHARME have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does RELAIS SANTA CHIARA - TUSCANY CHARME have a restaurant that serves breakfast?

Yes, RELAIS SANTA CHIARA - TUSCANY CHARME serves free buffet breakfast each morning from its snack bar.

Does RELAIS SANTA CHIARA - TUSCANY CHARME allow pets to stay for free?

Although they can't stay for free, pets are welcome at RELAIS SANTA CHIARA - TUSCANY CHARME for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Does RELAIS SANTA CHIARA - TUSCANY CHARME have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to RELAIS SANTA CHIARA - TUSCANY CHARME?

The closest major airport to RELAIS SANTA CHIARA - TUSCANY CHARME is Florence Airport, Peretola (FLR), which is about 24.9 mi away.

Are there rooms with balconies at RELAIS SANTA CHIARA - TUSCANY CHARME?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or hill views.

RELAIS SANTA CHIARA - TUSCANY CHARME Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 208 out of 418 reviews
Rating 8 - Good. 144 out of 418 reviews
Rating 6 - Okay. 46 out of 418 reviews
Rating 4 - Poor. 14 out of 418 reviews
Rating 2 - Terrible. 6 out of 418 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The hotel had really nice breakfasts included and the pool was fantastic after a hot day walking around the old city. We had a standard room and we were expecting it to be small. It was very small - it was difficult to find space for our cases and the shower was so small that it was hard to use it without banging your elbows. The room did include a nice outdoor balcony which made up for the super small room. The hotel was an easy walk into the old city.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Stayed 2 nights in Jul 2025

10/10 Excellent

Ran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scores 10! highly recommended.

This is a highly recommended hotel! The atmosphere, the pool, the food, the staff, room, surrounding, 2 minutes from the nearest Pizza place, 10 minutes from the center of town. Everything was just excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy, Livonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The only issue l have is that the air conditioning in the room was completely in effective and as a result the room was uncomfortable. Everything else was excellent
Stayed 2 nights in Jun 2025

8/10 Good

Lucy, Maple

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little hotel a short walk away from the city. Staff were friendly and helpful especially Elton. Rooms were clean and comfy, but parking was limited.
Stayed 2 nights in May 2025

10/10 Excellent

melanie

Traveled with partner
Liked: Cleanliness
Beautiful views… a walk to the town… extraordinary staff. Marco thank you for great food! Front desk wow!!! We highly recommend it!! It’s our honeymoon! 💗
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here our last 2 trips. Love this location the staff and the hotel
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A weekend in San Gimignano

Lovely spot - very convenient for to walking to the town. Very friendly staff and great breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

silvio, sunny isles

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Amenities
The hotel is well located near the city, has a gorgeous view and it is very quiet place during night. The pool Needs better care and to be heated, it is too cold in April, the garden needs a better maintenance and the service staff restaurant needs a more polite supervisor Asap.
Stayed 4 nights in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
VERY nice and helpful staff! They consistently went out of their way to be helpful. My girlfriend wasn't feeling well, and they let us check in early so she could lay down....the room service lady who brought her some food went out of her way to be sympathetic and kind... The people who work there are top notch! The room and the facility are very nice and clean as well. The only reason I withheld that 5th star is that the hotel isn't inside the old castle walls of San Gimignano. It's down the hill a bit. The walk up the hill isn't bad at all, but there is that walk up the hill (which isn't clear in the listing). But that's a small ding for an otherwise wonderful hotel!
Stayed 1 night in Apr 2025

8/10 Good

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and nice breakfast

Just a one night couple stay on a road trip round Italy. Firstly what a view from the balcony! Room and bathroom small but adequate as I was expecting. But the balcony made the room twice as big, if only the weather was better. Breakfast was very good lots of variety on the day there. One slight negative, we were happy to pay the parking to have the car close by but I don’t think having paid however much for a room the parking should be 15 euro but like I said we were happy to pay just to have the car closeby.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to get into historical Center.
Stayed 1 night in Oct 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like all of the reviews available this property overall was great. The rooms and bathrooms are on the small side and could do with a paint: however the rooms are still comfortable. I had a room with a balcony and it was amazing to watch the sunrise and sunset from there. The staff were all kind and helpful and the communal areas and breakfast area were great. Plenty of breakfast options to choose from. My recommendation is to have a car (where possible) as taxi from Poggibonsi train station was $60 euros and when it came to leaving: the local bus simply never arrived 😳😩😡. 2 others and I were lucky enough to hail a local man who drove us to the station in time to meet the train. Grazie 😘
Stayed 2 nights in Nov 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons vraiment apprécié la terrasse et sa vue. La chambre est toutefois très petite et le lit un'peu trop ferme pour nous. Très bon petit déjeuner. Personne l sympathique.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place, amazing breakfast and great servi

Stayed 1 night in Apr 2024

6/10 Okay

Dominique

Traveled with group
Liked: Staff & service
Disliked: Room comfort
Room too small
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The breakfast was incredible! The room is big and the staff are wonderful! Loved the pool and grassy lounge area! Walking distance to restaurants and shopping.
Stayed 4 nights in Oct 2023

10/10 Excellent

Ben

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little place
Stayed 1 night in Oct 2023

10/10 Excellent

Iuliana, Rancho Cordova

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay. Everything was perfect!
Stayed 1 night in Oct 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023