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Résidence La Reserve

4.0 star property
Residence in Saint-Jean-de-Luz with a 24-hour front desk and an outdoor pool

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Photo gallery for Résidence La Reserve

Family Apartement for 6 people | Living room | LED TV
Aerial view
Breakfast, lunch, dinner served; French cuisine, ocean views
Family Studio for 3 people | Premium bedding, in-room safe, soundproofing, free WiFi
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Air conditioning
  • Pool
  • Room service

Explore the area

Map
Pointe Sainte Barbe 1, Avenue Gaëtan Bernoville, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • St-Jean-de-Luz Beach
    ‪13 min walk‬
  • Church of St-Jean-Baptiste
    ‪3 min drive‬
  • Port de Saint-Jean-de-Luz
    ‪4 min drive‬
  • Biarritz (BIQ-Pays Basque)
    ‪13 min drive‬

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Room options

View all photos for Family Apartment for 5 people

Family Apartment for 5 people | Living room | LED TV

Family Apartment for 5 people

  • 645 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Family Apartement for 6 people

Family Apartement for 6 people | Living room | LED TV

Family Apartement for 6 people

  • 796 sq ft
  • Sleeps 6
  • 2 King Beds and 1 King Sofa Bed

View all photos for Chambre Prestige

Chambre Prestige | Premium bedding, in-room safe, soundproofing, free WiFi

Chambre Prestige

  • Ocean view
  • 290 sq ft
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartement for 4 people

Family Apartement for 4 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Apartement for 4 people

  • Ocean view
  • 538 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Prestige Apartement for 6 people

Prestige Apartement for 6 people | View from room

Prestige Apartement for 6 people

  • 807 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Studio for 2 people

Studio for 2 people | Premium bedding, in-room safe, soundproofing, free WiFi

Studio for 2 people

  • Ocean view
  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment (4 persons)

LED TV

Comfort Apartment (4 persons)

  • 645 sq ft
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Studio for 3 people

Family Studio for 3 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Studio for 3 people

  • 387 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Studio for 4 people

Family Studio for 4 people | Living room | LED TV

Family Studio for 4 people

  • 527 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds

About the neighborhood

Saint-Jean-de-Luz

Résidence La Reserve places you within a 10-minute stroll of Pointe de Sainte Barbe and Bay of Biscay. This 44-room, 4-star residence has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
View more Residences in Saint-Jean-de-LuzOpens in a new window

What's nearby

  • Les Flots Bleus - 5 min walk - 0.3 miles
  • St-Jean-de-Luz Beach - 13 min walk - 0.7 miles
  • Church of St-Jean-Baptiste - 3 min drive - 1.1 miles
  • Port de Saint-Jean-de-Luz - 4 min drive - 1.8 miles
  • Pointe de Sainte Barbe - 6 min drive - 0.7 miles

Getting around

  • Guethary Station - 9 min drive
  • Biarritz (BIQ-Pays Basque) - 24 min drive

Restaurants

  • ‪Café le Vauban - ‬19 min walk
  • ‪Brasserie le Sud - ‬17 min walk
  • ‪Le Bar Basque - ‬17 min walk
  • ‪Restaurant Ilura - ‬1 min walk
  • ‪Le Bistrot Luzien - ‬18 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Résidence La Reserve

Residence in Saint-Jean-de-Luz with a 24-hour front desk and an outdoor pool
Résidence La Reserve offers an outdoor pool, WiFi in public areas, and an outdoor tennis court. A stay here includes free offsite parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this golf residence include meeting rooms, conference space, and a computer station.
LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include furnished lanais, espresso makers, and safes. Limited housekeeping is available.
Recreational amenities at the residence include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

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Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Self parking on site (EUR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Restaurants on site

  • ILURA

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels
  • TV in common areas

Outdoor areas

  • Furnished lanai
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 861 square feet of conference space
  • Computer station
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (limited availability)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the ocean
  • Next to a golf course

Things to do

  • Outdoor tennis court
  • Tennis lessons
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 1 floor
  • 44 units
  • Built in 1996
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 12 to April 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 12 for children
  • Self parking fee: EUR 15 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for golf tee times. Contact the residence at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Résidence Reserve House Saint-Jean-de-Luz
Résidence Reserve Saint-Jean-de-Luz
Résidence Reserve
Résidence La Reserve Residence
Résidence La Reserve Saint-Jean-de-Luz
Résidence La Reserve Residence Saint-Jean-de-Luz

Frequently asked questions

Is free cancellation available at Résidence La Reserve?

Résidence La Reserve provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to do close to Résidence La Reserve?

This residence in Saint-Jean-de-Luz is within a 10-minute walk of Bay of Biscay, Les Flots Bleus, and Pointe de Sainte Barbe. You'll also find St-Jean-de-Luz Beach and Littoral Paul Jovet Botanical Garden less than a mile away.

Is parking available on site at this residence?

Yes, parking is offered for EUR 15 per day with in/out privileges. Accessible parking is also available for guests.

Does Résidence La Reserve feature a casino?

No, Résidence La Reserve doesn't have a casino.

Will I find an indoor pool at Résidence La Reserve?

No, this residence doesn't have an indoor pool; however, there is an outdoor pool.

Is Résidence La Reserve good for couples?

There are plenty of amenities for couples at this residence, including an outdoor pool, a bar, and an ocean-view restaurant.

Does Résidence La Reserve have a hot tub?

No, this residence doesn't have a spa tub.

Does Résidence La Reserve have a restaurant that serves breakfast?

Yes, Résidence La Reserve serves buffet breakfast for a surcharge each morning at ILURA.

Will Résidence La Reserve allow pets to stay free of charge?

No, pets aren't allowed at Résidence La Reserve though service animals are welcome.

Are there connecting rooms at this residence?

No, there aren't connecting rooms at this residence.

How close is the airport from Résidence La Reserve?

The closest major airport to Résidence La Reserve is San Sebastian (EAS), which is 14 mi away (30 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is located 10.2 mi away (24-minute drive).

Are there rooms with balconies at Résidence La Reserve?

Yes, every accommodation at Résidence La Reserve comes with a furnished lanai with some featuring ocean or garden views.

Résidence La Reserve Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 30 reviews
Rating 8 - Good. 12 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable but too short stay

We only stayed for one night but wished we had booked a longer stay. Very nice hotel and the fully fitted rooms were very comfortable. Sea views.
Stayed 1 night in Aug 2018

10/10 Excellent

MARGARET, Llandudno, Pays des Galles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

3 nights of relaxation and luxury

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel in a great setting above the sea, good quality restaurant

8/10 Good

Andy, London

Liked: Cleanliness, staff & service

Brilliant place and service but No aircon

Great service, really helpful. They went out of there way to sort problems (our son was being picky so they cooked him egg and chips... Not bad for a four star hotel!! Great views, very relaxing. Only negative - no air con in the apts ... I didn't check as I presumed they would have

6/10 Okay

Patti, Usa

Liked: Cleanliness, staff & service
Disliked: Room comfort

Far from everything and needs air conditioning

Beautiful views, great restaurant, but the hotel was far from everything unless you have a car. Not even a grocery store close by. The rooms were clean, but it was very, very hot and humid. An air conditioner would have made the stay much more enjoyable. And we had a vast number of bugs in our room!!!!!

8/10 Good

Montreal, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

important criteria-excellent stay

everything at fingertips specially attentive staff and trainees present no air conditionning could become a problem in July and August stove rounds half operating restaurant A+++++ with food served in a highly artistic manner-here the client was king

6/10 Okay

England to Portugal travellers, Stamford UK

Liked: Staff & service

Stunning location

this was our second stay. First time we had a wonderful room in the hotel and were able to dine. This time we were allocated a room in the neighbouring Residence- what a disappointment in comparison, the room was tired, the corridors darkand there was a need for a dehumidifier humming continuously. After booking with Hotel.com we were then advised by the hotel that the dining room was closed for dinner. We enyoyed the walk down to the town, but were disappointed we could not eat in the hotel. The location is stunning but we would have been very disappointed if we had paid full rate for our room, you cannot survive on location alone.....

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

beautiful walk into town

This was a one night stay on our way to Spain, we had two dogs, so this is a fantastic hotel / apartment for this. We had an apartment on the second floor with beautiful views overlooking the sea and swimming pool, the grounds were lovely and the dogs were able to run around (when no one was sunbathing of course). The headland walk into town is also good and the Grand Hotel in town is a great place to sit for drinks and dinner - dogs welcome!

10/10 Excellent

Helen, Gloucestershire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely gorgeous!

Was very impressed from the first minute. The staff were charming and the hotel beautiful. The grounds are lovely, with great views from the clifftop and the pool area. We didn't eat there as, at 16€,, breakfast was a bit steep. Also a pleasant easy 15 minute path down into St Jean de Luz made going out for meals a pleasure.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

jean francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

LAURA

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

8/10 Good

Toshiaki

Liked: Cleanliness, staff & service, room comfort

長期滞在向けサービスアパートメント

スタッフの方はみなさん親切でした。施設内にコインランドリーがありましたので、長期滞在でも洗濯ができます。もちろんランドリーサービスを使うことができます。庭園も広々としており、お茶やスイーツを楽しんだり、夕暮れの中のディナーも満足できました。部屋についてですが、十分な広さ、大きめのバスタブなどで疲れをとることができます。ただし、アメニティー類が全く用意されていませんでしたので、シャンプーなどは自前のものを利用しました。その他ですが、セキュリティーボックス、冷蔵庫、コーヒーメーカーなどの設備が備わっていなかったのが残念です。WiFiは無料ですが、時間帯によって繋がらない時がありました。駐車場は有料の地下駐車場を利用しましたので、部屋からのアクセスが非常に便利だったと思います。
Stayed 4 nights in Aug 2017

8/10 Good

Pertti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marie Anne

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Jacques, Courbevoie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Hotel de qualité dans un site magnifique. Personnel disponible et très professionnel

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sylvie, Champrond en Gâtine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lieu accueillant sur la côte Basque

Nous avons séjourné deux nuits dans cet établissement. Tout est parfait, l'accueil, le personnel très agréable, la propreté des chambres, la vue sur la mer, la propriété très bien entretenue, le parking. Beaucoup de choix pour le petit déjeuner.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour

Nuitée en studio trois personnes (petite chambre individuelle 1 personne). Personnel charmant et attentionné. Possibilité de restauration sur place. Proximité et vue sur l'océan. Superbe cadre agrémenté d'espaces verts fleuris, d'une piscine à débordement et de terrasses.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre Superbe et environnement exceptionnel notamment hors saison

8/10 Good

Lucas, Bordeaux

Liked: Cleanliness, staff & service, room comfort

Très correct.

Une prise en main rapide de la part de la réception. Personnel souriant, agréable et discret. La chambre possède une vue magnifique, vraiment grandiose. Cependant, une petite rénovation ne pourrai pas faire de mal mais rien de dramatique. (Gouttière, plaintes, joints). J'avais demandé une composition florale pour ma copine. Très beau bouquet avec le petit mot que j'avais demandé. Une piscine également splendide.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau cadre ! Emplacement exceptionnel

4/10 Poor

carolina, vizcaya

Disliked: Property conditions & facilities, room comfort

apartamento baja calidad

hola mi estancia ha sido regular porque crei q iba a estar en un hotel y me llevaron a un apartamento solitario fuera del hotel. Las habitaciones del apartamento muy ruidosas a causa de la nevera.

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