Alsace Wine Route Vacation Packages

Lovely stay and everyone so helpful

I was given a room on the top floor. It was very comfortable and had everything I needed. As someone who works from their hotel room the desk arrangement isn’t ideally suited to that but I made it work. The restaurant was fabulous food and drinks and clearly was a destination spot for locals which meant there was a really buzzy atmosphere. There was also a wet bag in the room for those who swim in the river but I used it for my gym gear. Tea and coffee facilities are outside the room on the landing which was a bit quirky but nonetheless was a great facility. The staff throughout were excellent and the whole atmosphere was of a place where people enjoyed working. I was visiting Barfüsserplatz for work so the hotel is not right in the centre but a 10 min walk up/down an incline past all the lovely shops. A big supermarket just nearby. Really enjoyable stay and no doubt will go back.

Our stay at Hotel Saint Martin was incredibly frustrating. The room we were given was completely different from what we booked and was visibly dirty upon arrival. The room was very small, had view on a wall, there was no soap, towels had holes. When we brought these issues to the front desk, the receptionist was dismissive and entirely unhelpful. We won’t go back.