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Hideaway of Rotorua

4.0 star property
Motel with free parking, near Skyline Rotorua

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Photo gallery for Hideaway of Rotorua

Garden
Classic Apartment, 2 Bedrooms | Living area | 32-inch plasma TV with digital channels, TV
Family Room | Premium bedding, in-room safe, individually furnished, soundproofing
Children's play area - outdoor
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
436 Ngongotaha Road, Rotorua, 3015
  • Mitai Maori Village
    ‪18 min walk‬
  • Skyline Rotorua
    ‪2 min drive‬
  • Polynesian Spa
    ‪9 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch plasma TV with digital channels, TV

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 699 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, individually furnished, soundproofing

Family Room

9.8 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe King Studio

Premium bedding, in-room safe, individually furnished, soundproofing

Deluxe King Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Large 2 Bedrooms Apartment

Large 2 Bedrooms Apartment | Premium bedding, in-room safe, individually furnished, soundproofing

Large 2 Bedrooms Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Deluxe Family Room with Spa Bath

Deluxe Family Room with Spa Bath | Living area | 32-inch plasma TV with digital channels, TV

Deluxe Family Room with Spa Bath

9.2 out of 10
Wonderful
(7 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Apartment, 2 Bedrooms

Classic Apartment, 2 Bedrooms | Premium bedding, in-room safe, individually furnished, soundproofing

Classic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 840 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Studio

Standard Studio | Premium bedding, in-room safe, individually furnished, soundproofing

Standard Studio

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard 1 Bedroom Apartment

Standard 1 Bedroom Apartment | Living area | 32-inch plasma TV with digital channels, TV

Standard 1 Bedroom Apartment

10.0 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Rotorua

Located in Fairy Springs, Hideaway of Rotorua is a leisurely stroll from sights such as Ogo and Mitai Maori Village. This 21-room, 4-star motel has in-room conveniences like balconies, refrigerators, and microwaves.
View more Motels in RotoruaOpens in a new window

What's nearby

  • Mitai Maori Village - 18 min walk - 1.0 mile
  • Rainbow Springs Kiwi Wildlife Park - 20 min walk - 1.1 miles
  • Skyline Rotorua - 2 min drive - 1.4 miles
  • Eat Street - 8 min drive - 3.8 miles
  • Polynesian Spa - 9 min drive - 4.9 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 21 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Wendy’S - ‬3 min drive
  • ‪Gold Star Bakery - ‬5 min drive
  • ‪Burgerfuel - ‬2 min drive
  • ‪Kfc - ‬3 min drive

About this property

Hideaway of Rotorua

Motel with free parking, near Skyline Rotorua
At Hideaway of Rotorua, guests have access to free WiFi in public areas, a library, and express check-in. Free parking is available if you drive. Front-desk staff can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include express check-out, a terrace, and laundry facilities.
32-inch plasma TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

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Exterior

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Bicycle cleaning area
  • Game viewing
  • Library
  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator
  • Smooth flooring in public areas

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Renovated guestrooms - April 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property welcomes pets for NZD 30 per accommodation, per stay
  • Dogs and cats only
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for NZD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: NZD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: NZD 15 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-7:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 15 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

436 Rotorua Hideaway
436 Rotorua Hideaway Lodge
Rotorua Hideaway
Rotorua Hideaway Lodge
Hideaway of Rotorua Motel
Hideaway of Rotorua Rotorua
Hideaway of Rotorua Motel Rotorua

Frequently asked questions

What is there to do close to Hideaway of Rotorua?

This motel is situated in Fairy Springs within a short 15-minute walk of Mitai Maori Village and also 15 minutes on foot from Rainbow Springs Kiwi Wildlife Park. You'll also find Skyline Rotorua and Polynesian Spa within a short drive.

How much does it cost to stay at Hideaway of Rotorua?

As of Aug 7, 2025, prices found for a 1-night stay for 2 adults at Hideaway of Rotorua on Aug 17, 2025 start from $80.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hideaway of Rotorua?

Yes, self parking and long-term parking are offered for free at the motel. Free RV/bus/truck parking is also available for guests.

Does Hideaway of Rotorua feature a casino?

No, Hideaway of Rotorua doesn't have a casino.

Will I find an indoor pool at Hideaway of Rotorua?

No, there is no indoor pool at this motel.

What will couples enjoy most about a stay at Hideaway of Rotorua?

Couples staying at this motel will appreciate amenities like premium bedding as well as a terrace and a library.

Does Hideaway of Rotorua have a hot tub?

Yes, this motel offers private indoor spa tubs in some guestrooms.

Does Hideaway of Rotorua have a restaurant that serves breakfast?

No, Hideaway of Rotorua doesn't have a restaurant that serves breakfast.

Will Hideaway of Rotorua allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hideaway of Rotorua for a fee of NZD 30 per accommodation, per stay.

Are there connecting rooms at Hideaway of Rotorua?

No, this motel doesn't feature connecting guestrooms.

Where is the closest airport to Hideaway of Rotorua?

The closest major airport to Hideaway of Rotorua is Rotorua (ROT-Rotorua Regional), which is 9.6 mi away (21 minutes by car). Another top airport is Tauranga (TRG), which is around 29.4 mi away.

Are there rooms with balconies that I can book at Hideaway of Rotorua?

Yes, every guestroom at Hideaway of Rotorua comes with a balcony with some featuring garden views.

Hideaway of Rotorua Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 257 reviews
Rating 8 - Good. 97 out of 257 reviews
Rating 6 - Okay. 12 out of 257 reviews
Rating 4 - Poor. 2 out of 257 reviews
Rating 2 - Terrible. 4 out of 257 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Richard, Auckland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

2/10 Terrible

Winnie

Traveled with family
Disliked: Staff & service

Terrible, dishonest, management

Management here are completely unreasonable and dishonest. After our first night here, which was fine, I approached the hotel manager for room service and, after ignoring my request, he asked us to leave in exchange for a refund when I became upset that he wasn't listening. I have two small children and was initially alarmed that he would even suggest us to leave over a simple request for our room to be serviced, which the lodge manual in the room specifically says is done daily. Then, he brings the room service lady over and, instead of doing a quick service, she blames my husband for not asking for the room to be serviced when she came into the room earlier and handed him towels (we assumed she'd come back later when we were gone). At this point, it was clear to me that they weren't going to service the room, which is upsetting, but not the end of the world albeit inconvenient and not in line with the service agreement in their room. However, I no longer felt safe staying there as they kept insisting we did something wrong, even though we didn't. So, I took him up on the offer to leave for our money back, which he obviously agreed to as it was his idea to bring with. However, when we put the refund request in, our refund was repeatedly refused by the hotel for a different reason each time.
Stayed 5 nights in Mar 2025

10/10 Excellent

miguel angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind. All facilities clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Danny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and location. Kids loved it - place so clean and beds super comfy. Animals and playground a hit and gave our kids much to do during our downtime. The location was close to all activities and amenities. Highly recommended.
Stayed 4 nights in Mar 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Bettina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, and clean rooms. There was a little bit of road noise at night, but we were otherwise comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fulbert, Nipomo

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
This is so far our favorite motel in New Zealand (out of 5 motels and 1 hotel). Perfect if you have kids. Rooms are very new, the Internet is also the fastest so far. Would love to come back and stay a few days.
Stayed 1 night in Feb 2025

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed clean tidy and quiet
Stayed 3 nights in Feb 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay, clean rooms, everything you need. Loved the farm in the morning to go see the animals. Easy check in, parking right outside your room.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, well appointed, quiet, none of Rotorua sulphur odour. Bathroom especially nice, beds comfortable, small but well laid out kitchen area. Access via busy main road, egress onto it requires patience.
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the newer units to be southern end of the complex. Room was mostly clean, but previous guests have damaged some soft furnishings and paintwork - not detrimental t our trip but once noticed hard not to… this accommodation s away from the traditional hotel precinct of Rotorua BUT this a a good thing if you have hired a car - and the Skulne gondola and other attractions are a relatively short walk away. We’d stay again next time we are in NZ!
Stayed 6 nights in Jan 2025

8/10 Good

Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location with proximity to Rotorua main attractions. Great for family to stay and great staying for family.
Stayed 2 nights in Jan 2025

8/10 Good

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in family room for 5. Older style unit. ves: Clean, comfortable and quiet overnight stay. Facilities were nice both inside and surrounding (alpacas, sheep, playground). -ves: One tiny bottle of shampoo and body wash not enough for a family. 5th person only has a bed sheet for the sofa bed so need to ask for a blanket and top sheet. No pillow available even though you pay extra for 5th person. Reception not really pro-active or helpful. Ideal for young families (2 kids) or groups of 4 or less.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place! Loved petting the farm animals on the property with Alpacas and Sheep. They have an onsite laundry and a fully equipped kitchen as well.
Stayed 1 night in Dec 2024

8/10 Good

MICHAEL

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quiet but waited to long for office to open up we had many people waiting to book in and office was closed when it was suppose to be open
Stayed 2 nights in Dec 2024

8/10 Good

NITIN

Liked: Cleanliness, staff & service, property conditions & facilities
Pros : Nice place to stay and cover Rotorua. Cons : old and need upgrade to building
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easy to find. Back of the main highway and away from the hustle and bustle of town. Staff was friendly and the facilities were spot on
Stayed 1 night in Dec 2024

6/10 Okay

BERT

Liked: Cleanliness, property conditions & facilities
Easy to find. Easy to access.
Stayed 1 night in Nov 2024

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely modern apartments, responsive helpful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 4 nights and found it to be a great base to travel to various sites in the area.
Stayed 4 nights in Nov 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious 2 bedroom unit, very comfy beds. Only downside was there was no milk given for the tea & coffee & the guest laundry was hard to access due to housekeeping using it. Playground for kids was good & they have alpacas right out the front.
Stayed 5 nights in Nov 2024

10/10 Excellent

Selena

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds
Stayed 2 nights in Nov 2024

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