Mandarin Oriental Al Faisaliah, Riyadh

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Riyadh

Choose dates to view prices

Photo gallery for Mandarin Oriental Al Faisaliah, Riyadh

Exterior
Royal Suite | Premium bedding, minibar, in-room safe, individually decorated
Suite (Al Faisaliah) | Premium bedding, minibar, in-room safe, individually decorated
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Spa
  • Room service
  • Parking included

Explore the area

Map
King Fahad road, Olaya, Riyadh, 11491
  • Al Faisaliyah Tower
    ‪2 min walk‬
  • Kingdom Centre
    ‪2 min drive‬
  • Al Batha Market
    ‪6 min drive‬
  • Riyadh (RUH-King Khaled Intl.)
    ‪29 min drive‬

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Room options

Suite (Penthouse)

  • Sleeps 7
  • 2 King Beds and 2 Queen Beds

Suite (Landmark)

  • Sleeps 5
  • 2 King Beds

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 King Beds

Suite (Diamond)

  • Sleeps 5
  • 2 King Beds

Suite (Oasis)

  • Sleeps 3
  • 1 King Bed

Superior Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

Suite (Al Faisaliah)

  • Sleeps 3
  • 1 King Bed

Superior Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Suite (Premier)

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 Bedroom (Twin)

  • 721 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, Corner

  • Sleeps 3
  • 1 King Bed

Junior Suite (Twin)

  • Sleeps 3
  • 2 Twin Beds

Premier Suite, 1 Bedroom

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Twin Room

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

Royal Suite

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Premium Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 710 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Twin)

  • 721 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (Twin)

  • 829 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Twin Room

  • Sleeps 2
  • 2 Twin Beds

Penthouse Suite

  • Sleeps 7
  • 2 King Beds and 2 Queen Beds

Premier One-Bedroom Suite

  • Sleeps 3
  • 1 King Bed

Executive Corner Suite

  • Sleeps 3
  • 1 King Bed

Premier Deluxe King Suite

  • Sleeps 3
  • 1 King Bed

Two-Bedroom Suite

  • Sleeps 5
  • 2 King Beds

Royal Suite

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Oasis Suite

  • Sleeps 3
  • 1 King Bed

Executive Suite

  • Sleeps 3
  • 1 King Bed

Diamond Suite

  • Sleeps 5
  • 2 King Beds

Al Faisaliah Suite

  • Sleeps 3
  • 1 King Bed

Superior Suite

  • Sleeps 3
  • 1 King Bed

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Junior Twin Suite

  • Sleeps 3
  • 2 Twin Beds

Deluxe King Suite Non smoking

  • Sleeps 3
  • 1 King Bed

Deluxe Twin Suite Non smoking

  • Sleeps 3
  • 2 Twin Beds

Superior King Room Non smoking

  • Sleeps 2
  • 1 King Bed

Junior King Suite

  • Sleeps 3
  • 1 King Bed

Landmark Suite

  • Sleeps 5
  • 2 King Beds

Presidential Suite

  • Sleeps 3
  • 1 King Bed

Premium King Room

  • Sleeps 2
  • 1 King Bed

One Bedroom Premier Suite Twin

  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room Non smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Riyadh

Located in Al Olaya District, Mandarin Oriental Al Faisaliah, Riyadh is within a 10-minute drive of popular attractions such as National Museum of Saudi Arabia and Al Batha Market. This 325-room, 5-star hotel has 2 indoor pools along with a full-service spa and 2 restaurants. It's connected to a shopping center in central Riyadh, and a short drive from King Abdulaziz Conference Center and Riyadh International Convention and Exhibition Center.

What's nearby

  • Al Faisaliyah Tower - 2 min walk - 0.1 miles
  • Olaya Towers - 11 min walk - 0.6 miles
  • Kingdom Centre - 2 min drive - 2.2 miles
  • National Museum of Saudi Arabia - 5 min drive - 3.9 miles
  • Al Batha Market - 6 min drive - 4.8 miles

Getting around

  • Riyadh Station - 21 min drive
  • King Khaled Intl. Airport (RUH) - 30 min drive

Restaurants

  • ‪ستاربكس - ‬1 min drive
  • ‪مطعم بيت اللؤلؤة - ‬2 min drive
  • ‪Entrecôte Café de Paris - ‬3 min drive
  • ‪Mamo - ‬3 min drive
  • ‪ستاربكس - ‬8 min walk

About this property

Mandarin Oriental Al Faisaliah, Riyadh

Luxury hotel with 2 restaurants connected to a shopping center in Riyadh
Guests of Mandarin Oriental Al Faisaliah, Riyadh have access to a full-service spa, 2 indoor pools, and a gym. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for SAR 460 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, access to locker space, and dry cleaning/laundry. Other amenities at this luxury hotel include 2 hot tubs, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and 46-inch Smart TVs with satellite channels and DVD players. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include balconies or patios, iPads, and sitting areas. Change of towels is available on request.
2 indoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Italian, Ukrainian, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: SAR 190 for adults and SAR 98 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Joud Lounge
  • La Brasserie
  • The Globe

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • Art gallery
  • Designer stores
  • Full-service spa
  • Health club
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • 2 indoor pools
  • Dining table
  • DVD player
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Conference center

Outdoors

  • Pool loungers

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch smart TV with premium cable/satellite channels
  • DVD player
  • iPad

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for SAR 300.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: SAR 1500 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 190 for adults and SAR 98 for children
  • Airport shuttle fee: SAR 460 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: SAR 300.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.
Property Registration Number 10002523

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Faisaliah
Al Faisaliah Hotel
Al Faisaliah Hotel Rosewood Hotel Riyadh
Al Faisaliah Rosewood Hotel
Al Faisaliah Rosewood Riyadh
Faisaliah
Faisaliah Hotel
Hotel Al Faisaliah
Al Faisaliah Hotel Riyadh
Al Faisaliah Riyadh
Al Faisaliah a Rosewood Hotel
Al Faisaliah Hotel A Rosewood Hotel
Al Faisaliah Hotel
Al Faisaliah Hotel Riyadh
Mandarin Oriental Al Faisaliah Riyadh
Mandarin Oriental Al Faisaliah, Riyadh Hotel
Mandarin Oriental Al Faisaliah, Riyadh Riyadh
Mandarin Oriental Al Faisaliah, Riyadh Hotel Riyadh

Frequently asked questions

Are free cancellation options available at Mandarin Oriental Al Faisaliah, Riyadh?

Mandarin Oriental Al Faisaliah, Riyadh provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mandarin Oriental Al Faisaliah, Riyadh?

As of Jul 17, 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental Al Faisaliah, Riyadh on Jul 19, 2025 start from $263.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mandarin Oriental Al Faisaliah, Riyadh?

This hotel is situated in Al Olaya District, just steps from Al Faisaliyah Tower. You'll also find Kingdom Centre and Ministry of Interior within a short drive.

Will I be able to park at Mandarin Oriental Al Faisaliah, Riyadh?

Yes, secured valet parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Mandarin Oriental Al Faisaliah, Riyadh?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, hydrotherapy, and detox wraps.

Does Mandarin Oriental Al Faisaliah, Riyadh include a casino at the property?

No, Mandarin Oriental Al Faisaliah, Riyadh doesn't have a casino.

Will I find an indoor pool at Mandarin Oriental Al Faisaliah, Riyadh?

Yes, this hotel has 2 indoor pools along with 2 hot tubs.

Is Mandarin Oriental Al Faisaliah, Riyadh good for couples?

There are plenty of amenities for couples at this hotel, including 2 indoor pools, a bar, and a garden-view restaurant.

Does Mandarin Oriental Al Faisaliah, Riyadh have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Mandarin Oriental Al Faisaliah, Riyadh have a restaurant with a breakfast menu?

Yes, Mandarin Oriental Al Faisaliah, Riyadh has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mandarin Oriental Al Faisaliah, Riyadh allow pets to stay free of charge?

No, pets and service animals aren't allowed at Mandarin Oriental Al Faisaliah, Riyadh.

Does Mandarin Oriental Al Faisaliah, Riyadh have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mandarin Oriental Al Faisaliah, Riyadh?

The closest major airport to Mandarin Oriental Al Faisaliah, Riyadh is King Khaled Intl. Airport (RUH), which is 23.6 mi away (30 minutes by car).

Are there rooms with balconies at Mandarin Oriental Al Faisaliah, Riyadh?

Yes, every guestroom at Mandarin Oriental Al Faisaliah, Riyadh comes with a balcony.

Does Mandarin Oriental Al Faisaliah, Riyadh offer wedding services?

There are wedding services available at Mandarin Oriental Al Faisaliah, Riyadh if that's in your vacation plans.

Mandarin Oriental Al Faisaliah, Riyadh Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 79 out of 146 reviews
Rating 8 - Good. 31 out of 146 reviews
Rating 6 - Okay. 24 out of 146 reviews
Rating 4 - Poor. 4 out of 146 reviews
Rating 2 - Terrible. 8 out of 146 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Traveled with partner
Liked: Staff & service
Very comfortable bed, room felt a bit tired - stained bath & general older condition of facilities. Stayed in the four seasons in Riyadh last week, the rooms were much nicer.
Stayed 1 night in Apr 2025

10/10 Excellent

Naif

Stayed 2 nights in Apr 2025

10/10 Excellent

faisal, PLATTEVILLE

Amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Maitha

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Samir, New York

Stayed 5 nights in Jan 2025

6/10 Okay

John

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing….

Hotel feels tired particularly some of the bedrooms and the gym. The WiFi was very poor and the check in staff were unbelievably slow…they created queues from nothing….the a/c was malfunctioning such that the bedroom was freezing no matter what temperature you set the a/c to!
Stayed 3 nights in Nov 2024

10/10 Excellent

Adnan

Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

Karl

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

CEO

Dated hotel. Spa and gym not updated in recent years
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Luxurious hotel with friendly staff and great service
Stayed 1 night in Aug 2024

6/10 Okay

Faisal

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I stayed there when it was the rosewood it is no more five star hotel very clear the standard of hotel went down . Rooms are fantastic but service food every etc went down . Value for money also it is basically a nice hotel with no management
Stayed 2 nights in Jul 2023

10/10 Excellent

NUHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad i choose them

overall it's was fabulous ,they were generous enough to fulfill my request:).
Stayed 1 night in Jun 2023

8/10 Good

Ahmad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to enhance the concierge services
Stayed 2 nights in Mar 2023

10/10 Excellent

MASHAEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect getaway

The renovations in this room is simply top notch. The new management has made this a real 5 star hotel.
Stayed 1 night in Jan 2022

10/10 Excellent

khaled

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying was perfect and the staff was friendly.
Stayed 2 nights in Nov 2021

6/10 Okay

Ziyad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Nikhil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
The property is in an excellent location and the furnishings were nice. When we moved a chair, however, we found a pile of pretzel bits beneath it indicating only surface cleaning between guests. This improved after I complained. The internet was frequently interrupted and not secure (Google Chrome didn't even want to go there as the security was outdated). Room service menu is limited and expensive (and the food is generally over-seasoned and over-cooked). The restaurants in the building are also expensive with average food. During busy times it is impossible to get the front desk or housekeeping to answer the phone (all buttons for service on the phone are usually answered by a lady with barely adequate English who relays the messages rather than by the people in the department you are attempting to call). We had to walk a long distance through the middle of an Italian restaurant to reach the elevator to our suite. The noise from the same restaurant can be quite loud after 10 p.m. and can be heard inside the suite. It was an okay hotel for a few days, but I would not call it a five-star hotel.
Stayed 10 nights in Jun 2021

10/10 Excellent

Faisal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Stayed 1 night in Dec 2020

6/10 Okay

Khaledalmulhim, Alkhobar - saudi arabia

Traveled with family
Liked: Cleanliness
Not easy to reached... bad location because of that ... costed me 250 SAR ... as the reception says it’s not his fault neither I But unfortunately that makes me pay 250 sar for late check out . That means it’s not perfect Choice next time
Stayed 1 night in Dec 2020

4/10 Poor

Ahmed

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2020