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Recent guest reviews

Worst hotel management in Riyadh I booked this hotel a studio apartment since it had a kitchen There were some problem with the room leaking from ceiling . I dont know how no one so this b4 and why the room is given to any visitor. It took them one hour to change the room for us . And they gave me a regular room !!!!!! After 2 hours from check in finally got to a room i consider a bit downgrade still Since i booked my reservation for a room with kitchen and i have my kids with me After all this They only offered me a late check out What a joke They think they can take my money Waste my time Change my entire day family vacation planning And they say with cold face take one more hour from check out This is a management mistake from the start And one more thing When i asked for the kids club working hours They said on Friday it starts at 9 AM I woke up my kids and got them excited only to find out at the kids club door that on Friday they start at 12 PM I said it from the start There is a management problem with this hotel

6623 Al Shohadaa – Eastern Ring Road Riyadh

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • 2 indoor pools

Hilton Riyadh Hotel & Residences places you within a 10-minute walk of Granada Center. This 866-room, 5-star hotel welcomes business and leisure travelers with 2 indoor pools, a full-service spa, and 4 restaurants. It's connected to a shopping center in central Riyadh, and a short drive from The Business Gate and Dar Al Uloom University.


Dining

This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, entertain your taste buds with a drink at the bar/lounge, and mingle with other guests at the free daily manager's reception. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 866 rooms feature coffee makers, laptop-compatible safes, and phones. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Desks are also available.


Property features

Guests of Hilton Riyadh Hotel & Residences have access to a full-service spa, 2 indoor pools, and a health club. Parking is SAR 72 per night (SAR 140 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for SAR 225 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and access to locker space. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Family Deluxe Apartment, 2 bedrooms, accessible

1 King Bed | Sleeps 5

Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Deluxe Apartment, 1 Bedroom, Accessible

1 King Bed | Sleeps 3

Family Apartment, 2 bedrooms

1 King Bed | Sleeps 5

Guest reviews for Hilton Riyadh Hotel & Residences

1
Family with small children

Worst hotel management in Riyadh I booked this hotel a studio apartment since it had a kitchen There were some problem with the room leaking from ceiling . I dont know how no one so this b4 and why the room is given to any visitor. It took them one hour to change the room for us . And they gave me a regular room !!!!!! After 2 hours from check in finally got to a room i consider a bit downgrade still Since i booked my reservation for a room with kitchen and i have my kids with me After all this They only offered me a late check out What a joke They think they can take my money Waste my time Change my entire day family vacation planning And they say with cold face take one more hour from check out This is a management mistake from the start And one more thing When i asked for the kids club working hours They said on Friday it starts at 9 AM I woke up my kids and got them excited only to find out at the kids club door that on Friday they start at 12 PM I said it from the start There is a management problem with this hotel

By on Nov 8, 2019

Review comment responded on Nov 10, 2019

Dear Mohammed, Thank you for taking the time to share your experience with us. Your feedback is very important to us as we strive to improve our services with each and every stay. We do apologize for any inconvenience caused during your stay with us. Your review has been sent to the concerned departments to do the necessary. Once again, we apologize for what happened and we look forward to welcoming you back very soon. Best regards, Hilton Riyadh Hotel & Residences

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