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Hotel Reina Isabel

3.5 star property
VIP Access

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Photo gallery for Hotel Reina Isabel

Interior
Daily continental breakfast for a fee
Standard Twin Room | View from room
Hallway
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available

Explore the area

View in a map
Av. Amazonas N23-44 y Veintimilla, Quito, Pichincha
  • Place, Foch Square
    ‪5 min walk‬
  • Place, La Mariscal Craft Market
    ‪7 min walk‬
  • Place, Parque La Carolina
    ‪5 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪43 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, in-room safe, desk

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down comforters, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room Twin

Premium bedding, down comforters, in-room safe, desk

Premier Room Twin

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Room

Premier Room | Premium bedding, down comforters, in-room safe, desk

Premier Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Room Twin)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room (Deluxe Room Twin)

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

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About the neighborhood

Quito

Located in La Mariscal within a 5-minute walk of Foch Square, Hotel Reina Isabel is within a few miles (5 km) of other popular sights like Independence Square. This 100-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a conference center.

What's nearby

  • Foch Square - 5 min walk - 0.3 miles
  • La Mariscal Craft Market - 7 min walk - 0.4 miles
  • House of Ecuadorian Culture - 10 min walk - 0.6 miles
  • General Rumiñahui Coliseum - 19 min walk - 1.0 mile
  • Parque La Carolina - 5 min drive - 1.2 miles

Getting around

  • Universidad Central Station - 11 min walk
  • El Ejido Station - 13 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 45 min drive

Restaurants

  • ‪La Galeria Cafe - ‬4 min walk
  • ‪Ch Farina - ‬3 min walk
  • ‪El Jardin - ‬1 min walk
  • ‪Las Autenticas de la Carrión - ‬3 min walk
  • ‪El Mariachi - ‬3 min walk

About this property

Hotel Reina Isabel

Guests of Hotel Reina Isabel enjoy a gym, free WiFi in public areas, and a conference center. You can take advantage of onsite parking for a fee, along with an airport shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a business center, free use of bicycles, and free newspapers.
Guests can expect to find free WiFi and LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and desks are also available. Bathrooms are shared.
Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle available
  • Covered self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 18.75 for adults and USD 18.75 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Lumo Restaurante

Things to do

  • Free bicycle rentals
  • Gym
  • Mini golf
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (377 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 6.25 per pet (varies based on length of stay)
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 30 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per night
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 18.75 for adults and USD 18.75 for children
  • Pet fee: USD 6.25 per pet (varies based on length of stay)
  • Rollaway bed fee: USD 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 1:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Hotel Isabel Reina

Hotel Reina

Hotel Reina Isabel

Hotel Reina Isabel Quito

Reina Isabel Hotel

Reina Isabel Quito

Reina Isabel

Hotel Reina Isabel Hotel

Hotel Reina Isabel Quito

Hotel Reina Isabel Hotel Quito

Frequently asked questions

Is a free cancellation option available at Hotel Reina Isabel?

Hotel Reina Isabel provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Reina Isabel?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Reina Isabel on May 13, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Reina Isabel?

This hotel is situated in La Mariscal, just steps from Cuyabeno Lodge and Foch Square, and within a short walk of La Mariscal Craft Market. You'll also find House of Ecuadorian Culture and National Assembly of Ecuador less than a mile away.

Is there parking available at Hotel Reina Isabel?

Yes, covered parking is available for a surcharge. Wheelchair-accessible parking is also available for guests.

Does Hotel Reina Isabel have a casino at the property?

No, Hotel Reina Isabel doesn't have a casino.

Is there an indoor pool at Hotel Reina Isabel?

No, there is no indoor pool at this hotel.

Is Hotel Reina Isabel a good place to stay for couples?

There are many amenities for couples at this hotel, including a garden-view restaurant and proposal/romance packages plus some guestrooms feature a private indoor hot tub.

Are there hot tubs at Hotel Reina Isabel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Reina Isabel feature a restaurant that includes a breakfast menu?

Yes, Hotel Reina Isabel serves continental breakfast for a surcharge each morning at Lumo Restaurante.

Does Hotel Reina Isabel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Reina Isabel for a fee of USD 6.25 per pet, per night. The property also provides an off-leash area.

Are there connecting rooms at Hotel Reina Isabel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Reina Isabel?

The closest major airport to Hotel Reina Isabel is Mariscal Sucre Intl. Airport (UIO), which is 23.4 mi away (45 minutes by car).

Are there rooms with balconies at Hotel Reina Isabel?

No, there aren't any guestrooms at Hotel Reina Isabel that offer a balcony.

Does Hotel Reina Isabel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Reina Isabel.

Hotel Reina Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, centrally located and good breakfast.
Stayed 1 night in Feb 2026

8/10 Good

Gabriella, Colorado Springs

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Breakfast was great. Lobby personnel could benefit from customer service training.
Stayed 1 night in Dec 2025

6/10 Okay

Rajesh

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel, not a great location
Stayed 4 nights in Jan 2026

6/10 Okay

Denise

Stayed 6 nights in Jan 2026

10/10 Excellent

Ravikash

Stayed 4 nights in Jan 2026

8/10 Good

marco

Liked: Cleanliness, amenities, property conditions & facilities
Everything specially The staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Latha

Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2026

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is way better than anything I expected! Room was perfect. Restaurant was a bit over priced but tons of food options around.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Ajay, Longwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality and great helpful staff. Premium decor and royal feel.
Stayed 7 nights in Dec 2025

10/10 Excellent

William

Nice room. Easy check in. Nice breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very nice clean Hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Stayed 14 nights in Sep 2025

2/10 Terrible

Sharon

Stayed 1 night in Sep 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but a little out of the way

Fully-equipped gym :) Delicious dinners, but buffet breakfast lacked variety.
Stayed 4 nights in Sep 2025

10/10 Excellent

Wilmer

Liked: Amenities
Stayed 9 nights in Sep 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everithing good
Stayed 4 nights in Sep 2025

8/10 Good

Annefer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Reina Isabel was very helpful. They helped us find an express laundry service and let us check out late so we have enough time to pick it up and pack before our flight. Our room has a good view of the mountains. The Artisan Market is about 10 minutes walk from the hotel. We had a good stay at Hotel Reina Isabel.
Stayed 1 night in Aug 2025

10/10 Excellent

jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost all of staff is great

The suites in this place are nice, good space. The staff top to bottom was great, except the older lady who works day shifts in the front desk. She might be the only person there who didn't like her job and she didn't seem to care. Just as long as you stay away from her, all else are good there.
Stayed 3 nights in Aug 2025

8/10 Good

William A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good food, comfort bed and reliable internet
Stayed 4 nights in Jul 2025

10/10 Excellent

Xavier, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. I super recommend! Most of the staff was very nice and friendly. Only one staff member was not that great. But that's ok! They cleaned my room every day and supplies fresh towels. I love that! They also gave two bottles of water complimentary. My stay came with a free breakfast buffet, which was delicious. It came with bread/cereal, fruits, eggs, side dish like sausages or yuca bolitas, coffee, cappuccino, yogurt, cheese and deli meats, and fresh squeezed orange juice. The orange juice was sour though, but good if you don't mind sour. I think I prefer my OJ more sweet. The cappuccino was delicious! Also I loaded up on fruit, pineapple, melon, and papaya. The room was spacious with a desk for work and king size bed. There was also a Jacuzzi and bidet. Fancy! Jacuzzi worked well but you had to press the button at a certain pressure to turn it on. It took me awhile to figure it out. Only downside of my room was it was very loud. Outside I could hear traffic and car alarms. One night a car alarm went off for 2 hours. it was horrible. I had to play something on my phone to drown out the noise. The gym was top of the line. As good as any gym you pay monthly for. And not very busy which was nice. And well air conditioned. I hate a lot of hotel gyms that are so hot! Anyway, great stay! Will definitely come back!
Stayed 6 nights in Aug 2025

10/10 Excellent

LaShunda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely beautiful, well kept, nicely decorated and the staff including the 24hr security at the door were kind and friendly. Our room was located on the 7th floor. Robinson, one of the front desk personnel was helpful with our check in and our check out. One of my only gripes is an alarm from either a car or a commercial property that went off multiple times every single night. It did not keep us awake, but it was a bit of a nuisance to hear it so often each night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edwin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel far exceeded our expectations. The room was huge and spacious, and had amenities like the large jacuzzi tub. It is safe and quiet. We go to Quito a lot, and we usually stay at a different hotel. Because of scheduling, we ended up trying this hotel instead. Hotel Reina Isabel is our new go to hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Edwin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The rooms were spacious and beautiful, and the bedding was so comfortable. I loved the jacuzzi tub. What i would suggest is that staff do a better job of attending to breakfast. You know how many people are staying in your hotel. Make enough empanadas and keep the coffee urn full.
Stayed 1 night in Jul 2025

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