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Recent Boutique Hotels Reviews

Hyatt Ziva Puerto Vallarta - All-inclusive
4/5 Good
"This was our first time at the Hyatt Ziva where we and two other couples came for a week. Overall we had a great time. Keeping from from rating this as Excellent were just a couple of things. The day we arrived, both elevators in the east tower were broken and people were lined up to take the service elevator. The problem was fixed by the end of the following day, but it was quite a hassle. The room amenities were good, but I was surprised at the lack of any ice machine in the building, anywhere despite supplying an ice bucket in the room. One must either order ice from room service or go to the nearest open bar with your room's ice bucket. The food was good, but not excellent (although I felt the Casa Grande was bordering on excellent); food options were good, we never had a problem getting a table, but a first class meal with good wine would require you to pay an up-charge. All that said, I'll repeat that we had a great time here. The staff were universally excellent; friendly and helpful. The beach was very nice, plenty of palapas and chairs, good beach service. Plenty of pools, but more limited chairs and shade around some pools. All in all, I think we would stay here again."
A verified traveler stayed at Hyatt Ziva Puerto Vallarta - All-inclusive
Posted 3 hours ago


