Hotel Zidada and Chalets

4.0 star property
Hotel with free breakfast, near Pena de Bernal

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Photo gallery for Hotel Zidada and Chalets

Grand Chalet, 1 Bedroom, Kitchenette | Premium bedding, down comforters, in-room safe, individually decorated
Premier Cabin, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated
Superior Cabin, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated
Panoramic Cabin, Mountain View | Private spa tub
Executive Chalet | Premium bedding, down comforters, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

View in a map
Calle la Mora S/N, El Gallito, Ezequiel Montes, QUE, 76680
  • Place, Museo del Dulce
    ‪12 min walk‬
  • Place, Pena de Bernal
    ‪4 min drive‬
  • Place, Viñedos Donato
    ‪22 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪73 min drive‬

Room options

Grand Chalet, 1 Bedroom, Kitchenette

  • 700 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Queen Sofa Bed and 2 Twin Beds

Deluxe Cabin

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Panoramic Cabin, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Cabin, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Elite Cabin, Mountain View

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Comfort Cabin, Mountain View

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Premier Cabin, Mountain View

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Family Cabin

  • 800 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium Cabin

  • 700 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

Signature Cabin

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Queen Bed

Executive Cabin

  • 400 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Traditional Cabin, 1 Double Bed

  • 400 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Junior Cabin, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Bernal

Hotel Zidada and Chalets is a short stroll from Pena de Bernal and Museo del Dulce. This 23-room, 4-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Museo del Dulce - 12 min walk - 0.7 miles
  • Pena de Bernal - 4 min drive - 0.8 miles
  • Finca Sala Vivé by Freixenet México - 20 min drive - 6.4 miles
  • Viñedos Donato - 22 min drive - 5.4 miles
  • Vinedos La Redonda - 36 min drive - 9.6 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 33 min drive

Restaurants

  • ‪La Rocca - ‬3 min walk
  • ‪El Negrito - ‬4 min walk
  • ‪Bendito Sabor - ‬4 min walk
  • ‪Tierracielo - ‬4 min walk
  • ‪Gorditas y micheladas El Negrito - ‬4 min walk

About this property

Hotel Zidada and Chalets

Hotel with free breakfast, near Pena de Bernal
Guests staying at Hotel Zidada and Chalets enjoy free WiFi in public areas, local meal delivery service, and barbecue grills. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a reception hall, a garden, and a picnic area.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Electric kettles, safes, and free tea bags/instant coffee are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:30 AM to 11:30 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 23 buildings
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 800 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Firewood fee: MXN 60 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Zidada Chalets
Hotel Zidada and Chalets Hotel
Hotel Zidada and Chalets Ezequiel Montes
Hotel Zidada and Chalets Hotel Ezequiel Montes

Frequently asked questions

Is a free cancellation option available at Hotel Zidada and Chalets?

Hotel Zidada and Chalets provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do near Hotel Zidada and Chalets?

This hotel is located in Ezequiel Montes, a short 14-minute walk from Pena de Bernal and also 14 minutes on foot from Museo del Dulce. You'll also find Viñedos Donato and Finca Sala Vivé by Freixenet México nearby.

Is there parking available at Hotel Zidada and Chalets?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Hotel Zidada and Chalets have a casino at the property?

No, Hotel Zidada and Chalets doesn't have a casino.

Is there an indoor pool at Hotel Zidada and Chalets?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Zidada and Chalets?

Amenities that appeal to couples at this hotel include a meal delivery service, premium bedding, and a smart TV.

Are there hot tubs at Hotel Zidada and Chalets?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hotel Zidada and Chalets have a restaurant with a breakfast menu?

Hotel Zidada and Chalets offers free full breakfasts each morning though there is no restaurant.

Does Hotel Zidada and Chalets allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Zidada and Chalets for a fee of MXN 800 per pet, per night.

Are there connecting rooms at Hotel Zidada and Chalets?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Zidada and Chalets?

The closest major airport to Hotel Zidada and Chalets is Queretaro Intl. Airport (QRO), which is 20.4 mi away (33 minutes by car).

Are there rooms with balconies at Hotel Zidada and Chalets?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or mountain views.

Reviews

Hotel Zidada and Chalets Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 50 out of 82 reviews
Rating 8 - Good. 18 out of 82 reviews
Rating 6 - Okay. 6 out of 82 reviews
Rating 4 - Poor. 4 out of 82 reviews
Rating 2 - Terrible. 4 out of 82 reviews

Reviews

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited from the States, and we really enjoyed our stay! I loved that it was higher on the hill above the other hotels and had the perfect view of the Peña de Bernal. The staff was very helpful, and someone was always at the gate to make sure we could enter, whether we were driving in or walking in. Downtown was maybe a five-minute walk down the hill, which was perfect (but you need to be okay with walking up and down a hill on somewhat uneven roads). The wineries were only about 20 minutes away, which was where we visited for an entire afternoon. The breakfast was convenient and delicious as well- there was cereal, chilaquiles, eggs, yogurt, and fruit every morning. We would stay here again!
Stayed 2 nights in Jul 2025

6/10 Okay

Enrique

Traveled with family and small children, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The room I got had a great view of the monolith. However there were a lot of flies in the property which didn’t seem hygienic. The included breakfast does not have many options. Also they charge me twice, once for confirming the booking and second one when checking in. The booking one is cancelled on the spot however the refund does not happen immediately, it can take weeks so be prepared for that. Overall I feel the prices are not justified
Stayed 2 nights in Jul 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch hotel. Book it.

Stayed 1 night in Jun 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Luis Alfredo

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing Stay – Lacking Basics and Comfort

Sure! Here’s a naturally worded, native-style review in English: ⸻ Unfortunately, I wouldn’t recommend this hotel. The room didn’t have air conditioning, which made the stay really uncomfortable. The beds were of very poor quality—hard to sleep on—and the bedding felt cheap and worn out. They also didn’t provide basic amenities like body soap, which is really surprising for any hotel. To top it off, checkout was incredibly slow. They insisted on checking each room manually before letting guests leave, which felt disorganised and unnecessary. Definitely not worth the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Elmer

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Apr 2025

4/10 Poor

Mario, SAN DIEGO

Disliked: Staff & service, property conditions & facilities
this property has a very nice location, but the service is terrible starting at the gate, lack of services as well as extremely poor food service, never received information about amenities or other services. The water for the shower is extremely hot or cold, not able to regulate. Pictures of the property are beautiful but once get there everything was deceiving.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hebatalla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with great views of Piña de Bernal. Staff is super super helpful, would love to come back
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por todo y en especial a Héctor por tomarse el tiempo de explicarnos todo.
Stayed 1 night in Feb 2025

10/10 Excellent

Moises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alguien estuvo cortando leña en la noche. Hacía mucho ruido
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I considered a lot of options in Bernal but I'm glad I chose this hotel. I felt very safe and cozy. The view of the monolith was unbeatable! The staff were welcoming and breakfast delicious outdoors. My room and the grounds were like a fairy tale!
Stayed 2 nights in Dec 2024

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso lugar. Excelentes vistas. Bonito ambiente. Hacen falta cafeteras y un restaurante.
Stayed 2 nights in Feb 2024

2/10 Terrible

Stephanie

Stayed 1 night in Jul 2025

10/10 Excellent

Moroni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

maria

Stayed 1 night in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lucero

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico hospedaje, vistas increíbles, céntrico, excelente atención
Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 2 nights in May 2025

10/10 Excellent

Carla

Stayed 1 night in Apr 2025

10/10 Excellent

Rosalio

Stayed 1 night in Apr 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie Araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ! Unbelievable!
Stayed 1 night in Apr 2025

10/10 Excellent

Marco Antonio

Stayed 1 night in Mar 2025

10/10 Excellent

eduardo

Muy bien todo
Stayed 1 night in Mar 2025