Hotel Zidada and Chalets

4.0 star property
Hotel with free breakfast, near Pena de Bernal

Choose dates to view prices

Photo gallery for Hotel Zidada and Chalets

Mountain views from the comfort of your room.
Escape to a serene mountain retreat with breathtaking views of a rugged peak and a charming village below.
Enjoy breathtaking views of the surrounding mountains from the large window in this room.
Relax in this serene room with a balcony offering breathtaking mountain views, a comfortable bed, and a TV for entertainment.
Pathway leads to a mountain peak, framed by lush greenery and a stone wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
Calle la Mora S/N, El Gallito, Ezequiel Montes, QUE, 76680
  • Museo del Dulce
    ‪12 min walk‬
  • Pena de Bernal
    ‪2 min drive‬
  • Viñedos Donato
    ‪12 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪36 min drive‬

Room options

Comfort Cabin, Mountain View

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Grand Chalet, 1 Bedroom, Kitchenette

  • 700 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Queen Sofa Bed and 2 Twin Beds

Family Cabin

  • 800 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Cabin

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Traditional Cabin, 1 Double Bed

  • 400 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Junior Cabin, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Cabin

  • 400 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Premium Cabin

  • 700 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

Superior Cabin, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Panoramic Cabin, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Premier Cabin, Mountain View

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Elite Cabin, Mountain View

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Signature Cabin

  • 700 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Queen Bed

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About the neighborhood

Bernal

Hotel Zidada and Chalets is a short stroll from Pena de Bernal and Museo del Dulce. This 23-room, 4-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Museo del Dulce - 12 min walk - 0.7 miles
  • Pena de Bernal - 2 min drive - 0.8 miles
  • Viñedos Donato - 12 min drive - 5.2 miles
  • Finca Sala Vivé by Freixenet México - 13 min drive - 6.1 miles
  • Vinedos La Redonda - 25 min drive - 10.3 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 33 min drive

Restaurants

  • ‪Gorditas y micheladas el Negrito - ‬4 min walk
  • ‪Terraza Parador Bernal - ‬5 min walk
  • ‪Terraza Hotel Real de la Peña - ‬3 min walk
  • ‪Restaurante Milo’s - ‬3 min walk
  • ‪Folk - ‬3 min walk

About this property

Hotel Zidada and Chalets

Hotel with free breakfast, near Pena de Bernal
Guests staying at Hotel Zidada and Chalets enjoy free WiFi in public areas, local meal delivery service, and a reception hall. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include barbecue grills, a garden, and a picnic area.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Electric kettles, safes, and free tea bags/instant coffee are also available.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:30 AM to 11:30 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 23 buildings
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 800 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Firewood fee: MXN 60 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Zidada Chalets
Hotel Zidada and Chalets Hotel
Hotel Zidada and Chalets Ezequiel Montes
Hotel Zidada and Chalets Hotel Ezequiel Montes

Frequently asked questions

Is a free cancellation option available at Hotel Zidada and Chalets?

Hotel Zidada and Chalets provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do near Hotel Zidada and Chalets?

This hotel is located in Ezequiel Montes, a short 14-minute walk from Pena de Bernal and also 14 minutes on foot from Museo del Dulce. You'll also find Viñedos Donato and Finca Sala Vivé by Freixenet México nearby.

Will I be able to park at Hotel Zidada and Chalets?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Hotel Zidada and Chalets have a casino at the property?

No, Hotel Zidada and Chalets doesn't have a casino.

Is there an indoor pool at Hotel Zidada and Chalets?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Zidada and Chalets?

Amenities that appeal to couples at this hotel include a meal delivery service, premium bedding, and a smart TV.

Are there hot tubs at Hotel Zidada and Chalets?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Hotel Zidada and Chalets have a restaurant with a breakfast menu?

Hotel Zidada and Chalets offers free full breakfasts each morning though there is no restaurant.

Does Hotel Zidada and Chalets allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Zidada and Chalets for a fee of MXN 800 per pet, per night.

Are there connecting rooms at Hotel Zidada and Chalets?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Zidada and Chalets?

The closest major airport to Hotel Zidada and Chalets is Queretaro Intl. Airport (QRO), which is 20.4 mi away (33 minutes by car).

Can I book a room with a balcony at Hotel Zidada and Chalets?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or mountain views.

Hotel Zidada and Chalets Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 76 reviews
Rating 8 - Good. 17 out of 76 reviews
Rating 6 - Okay. 4 out of 76 reviews
Rating 4 - Poor. 4 out of 76 reviews
Rating 2 - Terrible. 4 out of 76 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Luis Alfredo

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing Stay – Lacking Basics and Comfort

Sure! Here’s a naturally worded, native-style review in English: ⸻ Unfortunately, I wouldn’t recommend this hotel. The room didn’t have air conditioning, which made the stay really uncomfortable. The beds were of very poor quality—hard to sleep on—and the bedding felt cheap and worn out. They also didn’t provide basic amenities like body soap, which is really surprising for any hotel. To top it off, checkout was incredibly slow. They insisted on checking each room manually before letting guests leave, which felt disorganised and unnecessary. Definitely not worth the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Elmer

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Apr 2025

4/10 Poor

Mario, SAN DIEGO

Disliked: Staff & service, property conditions & facilities
this property has a very nice location, but the service is terrible starting at the gate, lack of services as well as extremely poor food service, never received information about amenities or other services. The water for the shower is extremely hot or cold, not able to regulate. Pictures of the property are beautiful but once get there everything was deceiving.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hebatalla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with great views of Piña de Bernal. Staff is super super helpful, would love to come back
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por todo y en especial a Héctor por tomarse el tiempo de explicarnos todo.
Stayed 1 night in Feb 2025

10/10 Excellent

Moises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alguien estuvo cortando leña en la noche. Hacía mucho ruido
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I considered a lot of options in Bernal but I'm glad I chose this hotel. I felt very safe and cozy. The view of the monolith was unbeatable! The staff were welcoming and breakfast delicious outdoors. My room and the grounds were like a fairy tale!
Stayed 2 nights in Dec 2024

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso lugar. Excelentes vistas. Bonito ambiente. Hacen falta cafeteras y un restaurante.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lucero

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico hospedaje, vistas increíbles, céntrico, excelente atención
Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 2 nights in May 2025

10/10 Excellent

Carla

Stayed 1 night in Apr 2025

10/10 Excellent

Rosalio

Stayed 1 night in Apr 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie Araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ! Unbelievable!
Stayed 1 night in Apr 2025

10/10 Excellent

Marco Antonio

Stayed 1 night in Mar 2025

10/10 Excellent

eduardo

Muy bien todo
Stayed 1 night in Mar 2025

10/10 Excellent

Gustavo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y hospitalidad
Stayed 1 night in Mar 2025

10/10 Excellent

Rocío

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones están bien cuidadas, la limpieza de 100 y la llegada es muy fácil
Stayed 2 nights in Feb 2025

4/10 Poor

Arturo

Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente propiedad
Stayed 2 nights in Feb 2025

10/10 Excellent

Jorge Salvador, Querétaro

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinario lugar
Stayed 2 nights in Feb 2025

8/10 Good

Alejandro David anaya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hay ciertos aspectos que anuncian que están manejados, por ejemplo el tamaño de la habitación en metros cuadrados, pero cuando llegas el espacio total si es el que dicen, pero el espacio donde duermes es mucho mas chico, y la cama la anuncian como Queen size y en realidad es una matrimonial. Fuera de eso, es un hotel bonito y limpio, pero no cumple con las expectativas de las fotos.
Stayed 1 night in Jan 2025

10/10 Excellent

Gerardo

Stayed 1 night in Dec 2024

8/10 Good

Guillermo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Precioso lugar solo el trato de recepción algo hostil
Stayed 1 night in Oct 2024