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Hotel Zidada and Chalets

4.0 star property

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Photo gallery for Hotel Zidada and Chalets

A room with a view of a mountain, a hot tub, and outdoor seating.
An open doorway with a view of a mountain and a town.
A bathroom with a bathtub, a view of a mountain, and a balcony with a railing.
Superior Cabin, Mountain View | Premium bedding, down comforters, in-room safe, soundproofing
Elite Cabin, Mountain View | Premium bedding, down comforters, in-room safe, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle la Mora S/N, El Gallito, Ezequiel Montes, QUE, 76680
  • Place, Museo del Dulce
    ‪14 min walk‬
  • Place, Pena de Bernal
    ‪13 min drive‬
  • Place, Vinedos La Redonda
    ‪36 min drive‬

Room options

View all photos for Grand Chalet, 1 Bedroom, Kitchenette

An outdoor patio with a stone wall, a wooden table, and metal chairs.

Grand Chalet, 1 Bedroom, Kitchenette

  • Mountain view
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Queen Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Cabin

Deluxe Cabin | Premium bedding, down comforters, in-room safe, soundproofing

Deluxe Cabin

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Cabin, Mountain View

A spacious bedroom with a large bed, a sitting area with a chair, a bathtub, and a view of greenery through a window.

Panoramic Cabin, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Elite Cabin, Mountain View

Elite Cabin, Mountain View | Premium bedding, down comforters, in-room safe, soundproofing

Elite Cabin, Mountain View

  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Cabin, Mountain View

A covered patio area with two cushioned chairs and a round wooden table.

Comfort Cabin, Mountain View

  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Cabin, Mountain View

Premier Cabin, Mountain View | Premium bedding, down comforters, in-room safe, soundproofing

Premier Cabin, Mountain View

  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Cabin

A modern house with a glass-enclosed patio, a hot tub, outdoor furniture, and a pergola.

Family Cabin

  • Mountain view
  • 800 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Premium Cabin

Premium Cabin | Premium bedding, down comforters, in-room safe, soundproofing

Premium Cabin

  • Mountain view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed
  • Free WiFi

View all photos for Signature Cabin

A stone house with a wooden roof, large windows, and a chimney.

Signature Cabin

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Executive Cabin

An open doorway with a view of a mountain and a town.

Executive Cabin

  • Mountain view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Traditional Cabin, 1 Double Bed

A bedroom with a stone wall, a bed with white linens, two round mirrors, and wall-mounted lights.

Traditional Cabin, 1 Double Bed

  • Mountain view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Cabin, Mountain View

A wooden cabin with a covered porch, a stone pathway, and lush greenery.

Junior Cabin, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Bernal

Hotel Zidada and Chalets is a short stroll from Pena de Bernal and Museo del Dulce. This 23-room, 4-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Museo del Dulce - 14 min walk - 0.8 miles
  • Pena de Bernal - 13 min drive - 0.8 miles
  • Finca Sala Vivé by Freixenet México - 23 min drive - 6.1 miles
  • Vinedos La Redonda - 36 min drive - 10.3 miles
  • El Oasis Water Park - 43 min drive - 13.2 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 33 min drive

Restaurants

  • ‪Gorditas y micheladas El Negrito - ‬4 min walk
  • ‪Terraza Parador Bernal - ‬4 min walk
  • ‪Bendita Vendimia - ‬7 min walk
  • ‪Gorditas Doña Jose - ‬4 min walk
  • ‪Villas del Huerto - ‬6 min walk

About this property

Hotel Zidada and Chalets

Guests staying at Hotel Zidada and Chalets enjoy free WiFi in public areas, local meal delivery service, and a reception hall. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include barbecue grills, a picnic area, and a garden.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Electric kettles, safes, and free tea bags/instant coffee are also available.

Similar properties

Exterior
Hotel de Piedra
Ezequiel Montes
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
8.8 out of 10, Excellent, 358 reviews
$179 nightly
The price is $214
Aug 23 - Aug 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:30 AM to 11:30 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Smooth flooring in room
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 23 buildings
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 800 per pet, per night
  • Dogs only
  • 2 total (13 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Firewood fee: MXN 60 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Zidada Chalets
Hotel Zidada and Chalets Hotel
Hotel Zidada and Chalets Ezequiel Montes
Hotel Zidada and Chalets Hotel Ezequiel Montes

Frequently asked questions

What's there to do near Hotel Zidada and Chalets?

This hotel is located in Ezequiel Montes, a short 14-minute walk from Pena de Bernal and also 14 minutes on foot from Museo del Dulce. You'll also find Finca Sala Vivé by Freixenet México and Viñedos Donato nearby.

How much does it cost to stay at Hotel Zidada and Chalets?

As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Zidada and Chalets on Aug 24, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Zidada and Chalets?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Hotel Zidada and Chalets have a casino at the property?

No, Hotel Zidada and Chalets doesn't have a casino.

Is there an indoor pool at Hotel Zidada and Chalets?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Zidada and Chalets?

Amenities that appeal to couples at this hotel include a down comforter, meal delivery service, and a smart TV.

Does Hotel Zidada and Chalets have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Zidada and Chalets have a restaurant with a breakfast menu?

Hotel Zidada and Chalets offers free full breakfasts each morning though there is no restaurant.

Does Hotel Zidada and Chalets allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Zidada and Chalets for a fee of MXN 800 per pet, per night.

Does Hotel Zidada and Chalets have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Zidada and Chalets?

The closest major airport to Hotel Zidada and Chalets is Queretaro Intl. Airport (QRO), which is 20.4 mi away (33 minutes by car).

Can I book a room with a balcony at Hotel Zidada and Chalets?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and garden views.

Hotel Zidada and Chalets Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 107 reviews
Rating 8 - Good. 24 out of 107 reviews
Rating 6 - Okay. 6 out of 107 reviews
Rating 4 - Poor. 7 out of 107 reviews
Rating 2 - Terrible. 4 out of 107 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Caleb

Liked: Cleanliness, amenities, property conditions & facilities
Room and service were both very nice. The hot tub in the cabin was excellent! Aromatherapy and jets were great!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Hebatalla

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with great views of Piña de Bernal. Staff is super super helpful, would love to come back
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Rosa

Beautiful hotel, the room was very nice, clean and comfortable with wonderful views. Thank you
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Elmer

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ! Unbelievable!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I considered a lot of options in Bernal but I'm glad I chose this hotel. I felt very safe and cozy. The view of the monolith was unbeatable! The staff were welcoming and breakfast delicious outdoors. My room and the grounds were like a fairy tale!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited from the States, and we really enjoyed our stay! I loved that it was higher on the hill above the other hotels and had the perfect view of the Peña de Bernal. The staff was very helpful, and someone was always at the gate to make sure we could enter, whether we were driving in or walking in. Downtown was maybe a five-minute walk down the hill, which was perfect (but you need to be okay with walking up and down a hill on somewhat uneven roads). The wineries were only about 20 minutes away, which was where we visited for an entire afternoon. The breakfast was convenient and delicious as well- there was cereal, chilaquiles, eggs, yogurt, and fruit every morning. We would stay here again!
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Yoshiki

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They don’t give you any payment receipt at first request. Which is weird as a commercial establishments like a hotel. You’ll need to negotiate it.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Enrique

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The room I got had a great view of the monolith. However there were a lot of flies in the property which didn’t seem hygienic. The included breakfast does not have many options. Also they charge me twice, once for confirming the booking and second one when checking in. The booking one is cancelled on the spot however the refund does not happen immediately, it can take weeks so be prepared for that. Overall I feel the prices are not justified
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Mario

Disliked: Staff & service, property conditions & facilities
this property has a very nice location, but the service is terrible starting at the gate, lack of services as well as extremely poor food service, never received information about amenities or other services. The water for the shower is extremely hot or cold, not able to regulate. Pictures of the property are beautiful but once get there everything was deceiving.
Stayed 3 nights in Mar 2025
Verified review

4/10 Poor

Luis Alfredo

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing Stay – Lacking Basics and Comfort

Sure! Here’s a naturally worded, native-style review in English: ⸻ Unfortunately, I wouldn’t recommend this hotel. The room didn’t have air conditioning, which made the stay really uncomfortable. The beds were of very poor quality—hard to sleep on—and the bedding felt cheap and worn out. They also didn’t provide basic amenities like body soap, which is really surprising for any hotel. To top it off, checkout was incredibly slow. They insisted on checking each room manually before letting guests leave, which felt disorganised and unnecessary. Definitely not worth the price.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

JOSE MANUEL

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Las instalaciones están bien. Sin embargo, el señor de la recepción del día nuestra llegada fue extremadamente grosero, parecía que nos hacía el favor. El hotel es muy caro para lo que es y la verdad que lo principal es la ubicación. No repetiría este hospedaje
Stayed 2 nights in May 2026
Verified review

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Precio muy elevado en expedia
Stayed 1 night in Mar 2026
Verified review

8/10 Good

maria eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy bonito, con un interiorismo muy bien cuidado, el desayuno bueno, el café de olla delicioso, a unos pasos del centro, excelente servicio, estacionamiento grande, solo deben revisar que el agua de la regadera no salga muy caliente o sale muy fría
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Ana Patricia

Liked: Cleanliness
Disliked: Staff & service, amenities
Muy caro para lo que es. La habitación es bonita pero no tienen áreas recreativas. El servicio y la atención son malísimos, lejos de estar a un nivel de un hotel que cobra esos precios. Un reglamento del terror donde no te sientes seguro y te quieren cobrar por todo. Vasos desechables y ni siquiera ponen kleenex en el cuarto.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ale Jaime

Liked: Cleanliness, staff & service, amenities
Muy limpio y bonito
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Luis Fernando Villicaña

Liked: Cleanliness, property conditions & facilities
El personal muy amable . La habitación bien pero creo que podría mejorar, la presión del agua para regadera y tina fue muy lenta . Más de horas para llenar la tina. Las toallas necesitan cambio
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sergio Armando

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien, todos super amables
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sofia

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es muy bonito y está muy bien ubicado. La cama cómoda y con buenas cobijitas para época de frío. Puedes dejar tu coche ahí aunque el check-in sí lo hagan hasta las 3:00 PM. Cuenta con desayuno casero que es sencillo pero rico. No logramos bañarnos con agua caliente con todo y que fueron a revisar.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar! Muy cerca del centro, el personal es muy amable y atento. El desayuno sencillo pero muy rico. El cuarto estaba muy limpio y la cama deliciosa! Me encantó, definitivamente regreso!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de maravilla, el hotel a unas cuadras caminando del centro de Bernal
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
La habitacion y la ubicacion excelentes
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
La habitación más que espectacular y el personal con mucha actitud de servicio
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service
La habitacion muy cómoda, la limpieza bien. Muy buen lugar, excelente vista.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Denys Ilse

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
No siguieron mis indicaciones en una habitación que de acuerdo a la página es de 6 personas y solo dejaron servicio para 4 personas (sin batas, 1 jabon de 100 ml y una crema con olor raro) 4 botellas de agua, medias toallas muy duras. los vidrios estan manchados y las fotos salen terribles, agua del jacuzzi sucia. La cafetera es pequeña. No te ofrecen los servicios por ejemplo la carga de la chimenea el servicio del jacuzi tarda mas de 40 minutos en arrancar.Su sistema hidráulico es deficiente hubo un señor atrás de mi habitación no se si jugando y se quedaba sin agua el w.c., en la regadera no existe el punto medio muy caliente o muy fría y sin presión. Solo un baño para 5 es complicado. La vista es excepcional , el desyuno súper rico, pero reducido.
Stayed 1 night in Nov 2025