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Hotel El Refugio

3.0 star property
Hotel with a restaurant, near Pena de Bernal

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Photo gallery for Hotel El Refugio

Front of property
Comfort Double Room | Bathroom | Shower, free toiletries, towels, soap
Front of property
Comfort Double Room | 1 bedroom, desk, free wired internet
Comfort Double Room | 1 bedroom, desk, free wired internet

Reviews

2.0 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Benito Juárez Zona Centro, Ezequiel Montes, QUE, 76680
  • Museo del Dulce
    ‪3 min walk‬
  • Pena de Bernal
    ‪3 min drive‬
  • Viñedos Donato
    ‪11 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪35 min drive‬

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Room options

Deluxe Single Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, desk, free wired internet

Comfort Double Room

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Comfort Single Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Bernal

Located within a 5-minute walk of Museo del Dulce, Hotel El Refugio is within a mile (2 km) of Pena de Bernal. This 11-room, 3-star hotel welcomes guests with conveniences like a restaurant, concierge services, and dry cleaning/laundry services.

What's nearby

  • Museo del Dulce - 3 min walk - 0.2 miles
  • Pena de Bernal - 3 min drive - 1.2 miles
  • Viñedos Donato - 11 min drive - 5.4 miles
  • Finca Sala Vivé by Freixenet México - 11 min drive - 5.7 miles
  • Vinedos La Redonda - 24 min drive - 9.9 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 29 min drive

Restaurants

  • ‪Gorditas y micheladas el Negrito - ‬6 min walk
  • ‪Terraza Hotel Real de la Peña - ‬7 min walk
  • ‪Restaurante Milo’s - ‬7 min walk
  • ‪Folk - ‬7 min walk
  • ‪Gorditas Doña Jose - ‬8 min walk

About this property

Hotel El Refugio

Hotel with a restaurant, near Pena de Bernal
Guests staying at Hotel El Refugio enjoy free WiFi in public areas, laundry facilities, and a TV in a common area. The front desk is staffed 24 hours a day to help with concierge services and dry cleaning/laundry. This smoke-free hotel also has a water dispenser.
Guests can stay connected with free wired internet. Other standard amenities include desks and free toiletries. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Property is also known as

Hotel El Refugio
Hotel El Refugio Hotel
Hotel El Refugio Ezequiel Montes
Hotel El Refugio Hotel Ezequiel Montes

Frequently asked questions

What's there to see around Hotel El Refugio ?

This hotel is located in Ezequiel Montes within a short 4-minute walk of Museo del Dulce. You'll also find Pena de Bernal and Finca Sala Vivé by Freixenet México within a short drive.

How much does it cost to stay at Hotel El Refugio ?

As of Aug 5, 2025, prices found for a 1-night stay for 2 adults at Hotel El Refugio on Aug 6, 2025 start from $52.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel El Refugio ?

Yes, there is accessible parking available.

Does Hotel El Refugio include a casino?

No, Hotel El Refugio doesn't have a casino.

Will I find an indoor pool at Hotel El Refugio ?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel El Refugio ?

There are many amenities for couples at this hotel, including Champagne service as well as a restaurant and proposal/romance packages.

Does Hotel El Refugio have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Hotel El Refugio feature a restaurant that includes a breakfast menu?

No, Hotel El Refugio doesn't have a restaurant that serves breakfast.

Will Hotel El Refugio allow pets to stay for free?

No, pets aren't allowed at Hotel El Refugio though service animals are welcome.

Does Hotel El Refugio have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel El Refugio ?

The closest major airport to Hotel El Refugio is Queretaro Intl. Airport (QRO), which is 20.2 mi away (29 minutes by car).

Can I book a room with a balcony at Hotel El Refugio ?

No, there aren't any guestrooms with balconies at Hotel El Refugio .

Hotel El Refugio Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

6.0/10

Cleanliness

2.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

RAFAEL ALEJANDRO

Traveled with family
Disliked: Staff & service
Reservé una habitación por una noche en este hotel y mi experiencia no fue buena. Al llegar, noté un fuerte ruido proveniente de un negocio cercano llamado Lapa Lapa, pero no le di mucha importancia, pensando que sería solo por la tarde. Sin embargo, el ruido continuó hasta la 1 o 2 de la mañana, haciendo imposible dormir. No lo recomiendo para familias con niños o personas que busquen descansar temprano. Las habitaciones son sencillas, con camas duras y un baño limpio pero muy básico. Al recorrer el pueblo, me di cuenta de que hay otros hoteles con mejor calidad y al mismo precio. Mi consejo es llegar y comparar antes de reservar, ya que este no cumple con las expectativas. Otro punto negativo fue el servicio: el personal parecía más interesado en rentar Razers (¿cuatrimotos?) que en atender el hotel adecuadamente. La falta de atención y el ruido constante hacen que no valga la pena elegir este lugar. Busquen otras opciones antes de decidirse por este.
Stayed 1 night in Apr 2025