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ROKI Collection Queenstown

Property class: 5 and above

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Photo gallery for ROKI Collection Queenstown

A dining area with tables set for two, overlooking a lake with mountains in the background.
A modern living room with a sofa, armchairs, a coffee table, and a view of a lake through large windows.
A hotel room with a large bed, seating area, fireplace, and a view of a lake.
A spa area with a long pool, seating, and stone walls.
A bar area with a bartender, stools, shelves of liquor, and a mirrored wall.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
2 Brunswick Street, Queenstown, Otago, 9300
  • Place, Steamer Wharf
    ‪3 min walk‬
  • Place, TSS Earnslaw Steamship
    ‪5 min walk‬
  • Place, Queenstown Mall
    ‪8 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for 1-Bedroom Suite

A modern hotel room with a large bed, a green armchair, and a view of a lake and mountains.

1-Bedroom Suite

  • Lake view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

A modern hotel room with a four-poster bed, a large window with a view, a sitting area with two armchairs, and a small side table.

Deluxe Suite

  • Lake view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, seating area, fireplace, and a view of a lake.

Junior Suite

  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2-Bedroom Family Suite

A modern hotel room with a large bed, a sitting area with a chair and table, a view of a lake, and a mountain in the distance.

2-Bedroom Family Suite

  • Lake view
  • 1087 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Queenstown

Located in Queenstown City Centre, ROKI Collection Queenstown is adjacent to Lake Wakatipu and within a 5-minute walk of SKYCITY Wharf Casino. This 15-room, 5-star hotel welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Steamer Wharf - 3 min walk - 0.2 miles
  • TSS Earnslaw Steamship - 5 min walk - 0.3 miles
  • Skycity Queenstown Casino - 7 min walk - 0.4 miles
  • Queenstown Mall - 8 min walk - 0.5 miles
  • Skyline Queenstown - 12 min walk - 0.6 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 16 min drive

Restaurants

  • ‪Fergburger - ‬6 min walk
  • ‪Patagonia Chocolates - ‬6 min walk
  • ‪Vudu Cafe & Larder - ‬6 min walk
  • ‪Atlas Beer Cafe - ‬3 min walk
  • ‪Finz - ‬3 min walk

About this property

ROKI Collection Queenstown

At ROKI Collection Queenstown, guests enjoy an indoor pool, a gym, and a steam room. If you decide to drive, there's free valet parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include WiFi in public areas, a terrace, and laundry facilities.
Guests can expect to find free WiFi. Bathrooms have slippers and children's slippers. Other amenities include free minibar items, espresso makers, and free local calls.
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free covered, secured valet parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Gym
  • Indoor pool
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Slippers

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Late-night room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 650.0 per day
  • Cribs/infant beds are available for NZD 650 per day

Property payment types

  • Mastercard
  • American Express

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: NZD 650 per day
  • Rollaway bed fee: NZD 650.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

ROKI Collection Queenstown Hotel
ROKI Collection Queenstown Queenstown
ROKI Collection Queenstown Hotel Queenstown

Frequently asked questions

What can I see around ROKI Collection Queenstown?

This hotel is situated in Queenstown City Centre, just steps from Lake Wakatipu and Steamer Wharf, and within a short walk of TSS Earnslaw Steamship. You'll also find Queenstown Beach and Skycity Queenstown Casino less than a mile away.

Is parking available on site at ROKI Collection Queenstown?

Yes, secured valet parking is offered for free at the hotel.

Are there luxury amenities available at ROKI Collection Queenstown?

Yes, guests can indulge in luxuries such as an indoor pool, 2 restaurants, and spa services at this hotel.

Does ROKI Collection Queenstown feature a casino?

No, ROKI Collection Queenstown doesn't have a casino.

Will I find an indoor pool at ROKI Collection Queenstown?

Yes, this hotel has an indoor pool.

Is ROKI Collection Queenstown a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and 2 bars/lounges.

Does ROKI Collection Queenstown have a hot tub?

No, but this hotel does have a steam room.

Does ROKI Collection Queenstown have a restaurant that serves breakfast?

Yes, ROKI Collection Queenstown has 2 restaurants, and serves free full breakfasts each morning.

Will ROKI Collection Queenstown allow pets to stay free of charge?

No, pets aren't allowed at ROKI Collection Queenstown.

Does ROKI Collection Queenstown have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from ROKI Collection Queenstown?

The closest major airport to ROKI Collection Queenstown is Queenstown Intl. Airport (ZQN), which is 5.1 mi away (16 minutes by car).

Are there rooms with balconies that I can book at ROKI Collection Queenstown?

No, there aren't any guestrooms with balconies at ROKI Collection Queenstown.

ROKI Collection Queenstown Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is outstanding. I stay in top hotels around the world and this hotel is at the top. Great room, service, ambience. I highly recommend it- When I am back in Queenstown this is where I will stay. Kudos to Carolyn and the rest of the staff - made us feel so welcome. Thank you
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable vacation at the hotel. The hotel environment is elegant and the location is very convenient. You can walk to any place in the town. Jessica's service is particularly good! Every time we return to the hotel, we receive her warm greetings and assistance
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025