Novotel Queenstown Lakeside

You'll be asked to pay these charges at the property:

• Deposit: NZD 100 per night

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for buffet breakfast: approximately NZD 37 for adults and NZD 19.00 for children
• Valet parking fee: NZD 50 per night (in/out privileges)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: NZD 20 per day
• Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 2 PM
• Check-out: 11 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• Guests must contact this property in advance to reserve access to the heated pool.
• This property accepts credit cards, debit cards, and cash.
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
• Cashless payment methods are available for all transactions.
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

• The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
• Registered guests are the only ones allowed in guestrooms.
• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).