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Hotel Universel

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Universel

An indoor pool area with green chairs and a sign indicating a 'Pool's Platter' menu.
A modern lobby with a staircase, a chandelier, and seating areas.
A hotel room with a bed, bedside table, lamp, potted plant, and a bathroom with a shower, sink, and mirror.
A restaurant interior with a bar area, wooden tables and chairs, and a modern design.
A modern lounge area with a grey sectional sofa, a round coffee table, and a fireplace.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    ‪2 min walk‬
  • Place, Cegep de Sainte-Foy
    ‪7 min walk‬
  • Place, PEPS
    ‪12 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(137 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

A hotel room with a bed, bedside table, lamp, and a desk with a chair.

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(43 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

A pool with a waterfall feature surrounded by rocks and tropical plants.

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a wardrobe.

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(389 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Queen Bed Studio Building UNILOFT

A hotel room with a bed, bedside table, lamp, and a view through the window.

One Queen Bed Studio Building UNILOFT

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Two Queen Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Deluxe Room with Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Deluxe Room, 2 Queen Beds

7.6 out of 10
Good
(9 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

A hotel room with a large bed, a TV, a desk, and a chair.

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(22 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Québec City

Located in Sainte-Foy-Sillery-Cap-Rouge, Hotel Universel is adjacent to Laval University and within a 10-minute walk of other popular attractions like Cegep de Sainte-Foy. This 3-star hotel welcomes guests with 182 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Laval University - 2 min walk - 0.1 miles
  • Cegep de Sainte-Foy - 7 min walk - 0.4 miles
  • PEPS - 12 min walk - 0.6 miles
  • Place Sainte-Foy - 3 min drive - 1.2 miles
  • Laurier Quebec - 4 min drive - 1.6 miles

Getting around

  • Quebec Sainte-Foy Station - 14 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 13 min drive

Restaurants

  • ‪Sushi X Pyramide - ‬5 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪SHAKER Cuisine & Mixologie Ste-Foy - ‬5 min walk
  • ‪Subway - ‬5 min walk

About this property

Hotel Universel

Guests of Hotel Universel have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Guests can expect free WiFi and plasma TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, free long-distance calls, and free local calls are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a health club.

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Hotel Classique
Sainte-Foy-Sillery-Cap-Rouge
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very good, 3,932 reviews
$84 nightly
The price is $100
Oct 5 - Oct 6
Total with taxes and fees
Hotel Classique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

American ExpressDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 006160, 2026-12-31

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Is free cancellation available at Hotel Universel?

Hotel Universel provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Universel?

As of Sep 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Universel on Oct 18, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Universel?

This hotel is situated in Sainte-Foy-Sillery-Cap-Rouge within a short 11-minute walk of PEPS and also 9 minutes on foot from Salle Albert-Rousseau. You'll also find Château Frontenac and Grande Allée within a short drive.

Will I be able to park at Hotel Universel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Hotel Universel have a casino?

No, Hotel Universel doesn't have a casino.

Is there an indoor pool at Hotel Universel?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Hotel Universel?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a private indoor hot tub.

Are there hot tubs at Hotel Universel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Universel have a restaurant that serves breakfast?

Yes, Hotel Universel serves an English breakfast for a surcharge on weekend mornings at Boston Pizza Restaurant.

Does Hotel Universel allow pets to stay free of charge?

No, pets aren't allowed at Hotel Universel though service animals are welcome.

How close is the airport from Hotel Universel?

The closest major airport to Hotel Universel is Quebec City Jean Lesage Intl. Airport (YQB), which is 6.8 mi away (13 minutes by car).

Can I book a room with a balcony at Hotel Universel?

No, there aren't any guestrooms at Hotel Universel that offer a balcony.

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 922 out of 3008 reviews
Rating 8 - Good. 882 out of 3008 reviews
Rating 6 - Okay. 648 out of 3008 reviews
Rating 4 - Poor. 348 out of 3008 reviews
Rating 2 - Terrible. 208 out of 3008 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay and affordable price
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Real

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Stewart

Liked: Cleanliness, staff & service, amenities
Staff very friendly.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Shivam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service
The room was clean and the staff was helpful at check-in
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

patanasirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean and middle of new hotel model look exactly as the photo on the website
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service
Great location, friendly staff, rooms are outdated, but comfy pillows and bed! Would stay again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big bed, friendly staff, very clean
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

janice

Liked: Staff & service
Overall my stay is pleasant. The location is convenient and there’s a parking space.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in! No problems! Clean hotel, good services
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Xue Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Sunil

Liked: Cleanliness, staff & service, amenities
The staff is very nice and professional. But the property lacks cleanliness.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Ruby Anne

Liked: Cleanliness, staff & service, amenities
Our stay was fine. The staff were pleasant and accomodating. The area was quiet. The only thing is the washroom was a little small and the bed linens and washroom curtain has to be upgraded. Overall, it was a pleasant stay for me and my family.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

indika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Glezaa melgie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and maintained. Highly recommended and practical for family with small children. Pool is nice and clean too! Will surely comeback!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Lyn

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
All are great but there are some travellers at night that is noisy like they are shouting.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Linsay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and cozy. There was a lot of noise coming from guests lounging in the pool area.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Friendly staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Guanping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good！
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Martine

Clean room and staff pleasant
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Brianna

Liked: Amenities
Disliked: Staff & service
👎
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

soojin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In front of the place very nice but once u get to the hallway and to ur room, its pretty ran down place. And ac was verybloud
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Mitchel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty, staff was good , hot tube closed and we didnt know intell are arrival
Stayed 2 nights in May 2026
Verified review

8/10 Good

Naisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Swimming pool was good and clean but hot tub was not working.
Stayed 3 nights in Jun 2026