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HOTEL QALASAYA

3.5 star property

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Exterior
Economy Quadruple Room | In-room safe, free WiFi, bed sheets
32-inch flat-screen TV with cable channels, TV
Restaurant
Economy Quadruple Room | In-room safe, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Business services
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Jr Grau 240, Puno, PUNO, 0051
  • Place, Puno Plaza de Armas
    ‪2 min walk‬
  • Place, Puno Cathedral
    ‪2 min walk‬
  • Place, Puno Central Market
    ‪3 min walk‬
  • Airport, Juliaca (JUL-Inca Manco Capac Intl.)
    ‪95 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Romantic Studio Suite

Romantic Studio Suite | In-room safe, free WiFi, bed sheets

Romantic Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Studio Suite

Executive Studio Suite | In-room safe, free WiFi, bed sheets

Executive Studio Suite

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Quadruple Room

Economy Quadruple Room | In-room safe, free WiFi, bed sheets

Economy Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed
  • Free WiFi

About the neighborhood

Puno

HOTEL QALASAYA is adjacent to popular attractions such as Casa del Corregidor and Puno Plaza de Armas. This 35-room, 3.5-star hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and a business center.

What's nearby

  • Puno Plaza de Armas - 2 min walk - 0.1 miles
  • Puno Cathedral - 2 min walk - 0.1 miles
  • Casa del Corregidor - 2 min walk - 0.1 miles
  • Pine Park - 2 min walk - 0.1 miles
  • Puno Central Market - 3 min walk - 0.2 miles

Getting around

  • Puno Station - 8 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 74 min drive

Restaurants

  • ‪Mojsa - ‬1 min walk
  • ‪The Positive Bar - ‬1 min walk
  • ‪La choza de Oscar - ‬1 min walk
  • ‪Bianca Pizza - ‬1 min walk
  • ‪Tulipan's Restaurant - ‬1 min walk

About this property

HOTEL QALASAYA

Guests of HOTEL QALASAYA enjoy access to free WiFi in public areas, a business center, and a meeting room. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include laundry facilities and a banquet hall.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and wardrobes or closets.

Similar properties

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets
Tierra Viva Puno Plaza
Puno
  • Breakfast included
  • Free WiFi
  • Business services
  • Laundry
9.2 out of 10, Wonderful, 755 reviews
$56 nightly
The price is $56
Jun 8 - Jun 9
Tierra Viva Puno Plaza

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PEN 20 per night); reservations required

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2009
  • Renovated entire property - May 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: PEN 20 per night (1969 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 1:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers offsite parking (reservations required).
Property Registration Number 20364122242

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Qalasaya
Hotel Qalasaya Puno
Qalasaya
Qalasaya Puno
HOTEL QALASAYA Puno
HOTEL QALASAYA Hotel
HOTEL QALASAYA Hotel Puno
Hotel Qalasaya by DOT Tradition
Hotel Qalasaya by Prima Collection

Frequently asked questions

Are free cancellation options available at HOTEL QALASAYA?

HOTEL QALASAYA offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at HOTEL QALASAYA?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at HOTEL QALASAYA on Jun 4, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to HOTEL QALASAYA?

This hotel is located in Puno, just steps from Casa del Corregidor and Puno Plaza de Armas, and within a short walk of Pine Park. You'll also find Puno Central Market and Mirador El Condor less than a mile away.

Will I be able to park at HOTEL QALASAYA?

No, there isn't parking at the hotel but you'll find nearby parking for PEN 20 per night (off-site parking (reservations required)).

Does HOTEL QALASAYA feature a casino?

No, HOTEL QALASAYA doesn't have a casino.

Is there an indoor pool at HOTEL QALASAYA?

No, there is no indoor pool at this hotel.

Is HOTEL QALASAYA a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a free daily breakfast plus some guestrooms include a lake view and a fireplace.

Are there hot tubs at HOTEL QALASAYA?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does HOTEL QALASAYA have a restaurant with a breakfast menu?

HOTEL QALASAYA offers free buffet breakfast each morning though there is no restaurant.

Does HOTEL QALASAYA allow pets to stay free of charge?

No, pets aren't allowed at HOTEL QALASAYA.

Are there connecting rooms at HOTEL QALASAYA?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from HOTEL QALASAYA?

The closest major airport to HOTEL QALASAYA is Juliaca (JUL-Inca Manco Capac Intl.), which is 29.4 mi away (74 minutes by car).

Can I book a room with a balcony at HOTEL QALASAYA?

No, there aren't any guestrooms with balconies at HOTEL QALASAYA.

HOTEL QALASAYA Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 34 out of 82 reviews
Rating 8 - Good. 25 out of 82 reviews
Rating 6 - Okay. 13 out of 82 reviews
Rating 4 - Poor. 7 out of 82 reviews
Rating 2 - Terrible. 3 out of 82 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jose

Liked: Amenities
Staff at the front desk were super! great!!
Stayed 1 night in May 2025
Verified

8/10 Good

WILLY

Liked: Amenities
Breakfast was great
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with clean rooms, excellent location and good service. Also a perfect breakfast.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were great, especially Stephanie. The rooms were super nice and spacious. Yummy breakfast and close to the main square. Will definitely be back.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Maurice

Liked: Cleanliness, amenities
Good location, a bit too pricey for what it is
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Qalasaya is a unique modern hotel tower in the heart of bustling Puno, just off the main pedestrian boulevard. The room was clean and modern, with an excellent shower.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were wonderful, friendly and helpful. The beds were comfortable, the rooms warm and the water hot. The location can not be better, walking distance to Plaza de Armas. The view from the restaurant looks over the Lake and the city. Terrific buffet breakfast. Highly recommended!
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Tomy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

ALOK

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located near the main plaza, yet in a quiet area. Everything was good, but the highlight of our stay was Gabriela at the front desk—she was truly the heart of this hotel. Kind, attentive, and always eager to help, she assisted us with everything we needed. The only downside was the breakfast buffet. Plates and food items were often in short supply—for example, there were cornflakes available, but no bowls or cold milk. Still, overall, we were satisfied with our stay. Gabriela’s kindness and exceptional service more than made up for these shortcomings.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service
A bit loud at night
Stayed 2 nights in May 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful and friendly. The only disappointment was that the elevator stopped working the evening we checked in. And being on the ninth floor, it made it tough to come and go freely for our stay.
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Barbara

Disliked: Amenities, property conditions & facilities
Front desk attendant (Hyvere???) was amazing. Room was not too clean and very old. The elevator was out of service for 2 full days which was very difficult. Breakfast was cold and not many options.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Sylvain

Liked: Cleanliness, staff & service, amenities
The breakfast had moldy bread and not many options. Which make you think that you should not eat there. Our kids refused to go a second time for breakfast there.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

GLORIA

Liked: Amenities, property conditions & facilities
To take shower there was not enough hot water
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Tamara

No internet in spite of advertisement stayed on floor 9 internet only upgraded up to floor 5 …staff knew this but omitted to advise when checking in. No reception, manager not available …leaving staff that don’t speak any English to deal with problems. Had I known about tgeur internet issues …I would never have chosen this hotel . For me it was a big ISSUE. For 3 days.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Paul Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right in the middle of downtown. Close to restaurants and shopping everything's accessible qithinna block or two. The staff are fantastic and accommodating. The description of the hotel says the room has a balcony but it did not. It did have an outdoor area approximately 3x6 feet roughtly the size of a standio shower. The city is very noisy and a good night sleep is impossible. Revelers start around 2am, pre-recorded messages playing on loud speaker's on repeat every 15 seconds taxis or honking horns all night long. All of this goes on until 630am. The elevator wasnt working so qe had to clim stairs whichbis difficult at this altitude.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Judith

Liked: Staff & service, property conditions & facilities, room comfort

One day in Puno.

Got to the hotel at 6 am and the attendant was not in the lobby. I had to ring the bell several times. He finally showed up 15 minutes later. I had just arrived from an over night bus ride where my husband and i had gotten no sleep so we were a little cranky. Receptionist allowed us to check in early at a cost of 24 dollars extra. Nice hot tea in lobby was appreciated. Beautiful breakfast on the 10th floor with breathtaking views of the city
Stayed 1 night in Sep 2022
Verified

4/10 Poor

jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Déçue de l’hotel, l’ascenseur ne fonctionnait pas et notre chambre etait au 8e etage. Nous n’avons pas eu d’eau chaude pour la douche . Nous n’avions pas de papier de toilette mais lorsqu’ils l’ont su ils sont venus nous en porter rapidement. La nuit c’etait froid dans le lit. Située dans un bel endroit proche de boutiques et de restaurants. Le buffet dejeuner etait tres bien
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Richard

Disliked: Property conditions & facilities
No dejan agua ya que el agua del grifo no se puede beber
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Cléa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel en plein cœur de Puno ! Légèrement bruyant le soir à cause de la rue principale.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tres bien situé bon logement pour 3
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Simon

Disliked: Staff & service, property conditions & facilities, room comfort

Nicht zu empfehlen!

Zimmer hellhörig, ich haben den Nachbarn die halbe Nacht kotzen gehört. Trotz 8. Etage war der Lärm nachts von der Straße direkt vor dem Hotel zu hören, schrecklicher Gesang, Autohupen, Lautsprecherdurchsagen, etc. mitten in der Nacht. Die Matratzen haben ihre besten Jahre hinter sich. Das Licht vom Treppenhaus war die halbe Nacht an und hat durch eine Glasscheibe in das Zimmer geleuchtet. Inbegriffenes Frühstück war gut. Das Personal sollte die Gäste darauf hinweisen die Handtücher am besten unbenutzt zurückzulassen da sonst eine Nachzahlung droht, so etwas habe ich noch in keinem Hotel dieser Welt erlebt und ich war schon in mehr als 100 Hotels zu Gast.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Efrain Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente localização

Hotel com ótima localização em Puno. O quarto oferecia uma belíssima visão do Lago Titicaca. Quarto confortável, limpo, bom café da manhã.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicht verkehrt. Gutes Hotel mit gutem Preis/Leistungsverhältnis.
Stayed 2 nights in May 2024
Verified

8/10 Good

CLAUDINE

Liked: Cleanliness, staff & service, property conditions & facilities
tout a été correct
Stayed 1 night in May 2024