Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Relax by the pool surrounded by palm trees and a scenic mountain view.
Relax by the pool with a refreshing drink at this oceanfront bar, featuring a thatched roof and comfortable seating.
Guests can dine al fresco with ocean views from this outdoor dining area.
Experience the tranquil atmosphere of our lobby, featuring a central water feature surrounded by comfortable seating and decorative panels.
Welcome to our reception area, featuring a geometric pattern on the back wall and a unique ceiling design with intersecting lines and panels.

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View in a map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Playa de los Muertos
    ‪2 min drive‬
  • Los Muertos Pier
    ‪3 min drive‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

Ocean Front King

8.2 out of 10
Very good
(20 reviews)
  • 473 sq ft
  • Sleeps 3

Ocean View Balcony Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

7.4 out of 10
Good
(22 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Ocean View Suite King

9.2 out of 10
Wonderful
(10 reviews)
  • 699 sq ft
  • Sleeps 4

Club Ocean View Suite Double

9.2 out of 10
Wonderful
(7 reviews)
  • 699 sq ft
  • Sleeps 5

Ocean View Double

8.6 out of 10
Excellent
(34 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean View King

7.8 out of 10
Good
(30 reviews)
  • 473 sq ft
  • Sleeps 3

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(20 reviews)
  • 699 sq ft
  • Sleeps 4

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 699 sq ft
  • Sleeps 5

Swim Up King

9.8 out of 10
Exceptional
(6 reviews)
  • 473 sq ft
  • Sleeps 3

Swim Up Double

9.6 out of 10
Exceptional
(4 reviews)
  • 473 sq ft
  • Sleeps 4

Double

10.0 out of 10
Exceptional
(1 review)
  • 473 sq ft
  • Sleeps 4

Ocean View Balcony King

8.8 out of 10
Excellent
(40 reviews)
  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

One Bedroom Plunge Pool Suite King

  • 1249 sq ft
  • 1 bedroom
  • Sleeps 3

Club Ocean View Swim up Suite Double (18+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

King

10.0 out of 10
Exceptional
(1 review)
  • 473 sq ft
  • Sleeps 3

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Puerto Vallarta

Located in Conchas Chinas within a mile (2 km) of Playa de los Muertos, Hyatt Ziva Puerto Vallarta - All-inclusive is within a few miles (5 km) of other popular sights such as Malecon. This 335-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Conchas Chinas Beach - 7 min walk - 0.4 miles
  • Playa de los Muertos - 2 min drive - 1.0 mile
  • Los Muertos Pier - 3 min drive - 1.2 miles
  • Malecon - 4 min drive - 2.2 miles
  • Garza Blanca Beach - 6 min drive - 4.1 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪Blaze Grill - ‬2 min walk
  • ‪Blue Chairs Roof Top - ‬3 min drive
  • ‪Melanzane - ‬1 min walk
  • ‪Pureza - ‬2 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Guests of Hyatt Ziva Puerto Vallarta - All-inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a gym, a hot tub, and conference space.
Guests can expect free WiFi and LED TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and slippers. Other amenities include free minibar items, coffee makers, and laptop-compatible safes.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Frequently asked questions

Can I book all-inclusive options at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include tennis, volleyball, and language classes.

How much does it cost to stay at Hyatt Ziva Puerto Vallarta - All-inclusive?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Puerto Vallarta - All-inclusive on Aug 26, 2025 start from $385.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What can I see within easy reach of Hyatt Ziva Puerto Vallarta - All-inclusive?

This property is situated in Conchas Chinas, just steps from Playa Estaca, and within a 10-minute walk of Conchas Chinas Beach and Lindomar Beach. You'll also find Malecon and Bay of Banderas within a short drive.

Is there parking available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yes, self parking is offered for free at the all-inclusive property. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Hyatt Ziva Puerto Vallarta - All-inclusive?

Vita Mar Spa is the property's spa and services include Swedish massages, sports massages, body wraps, and reflexology.

Does Hyatt Ziva Puerto Vallarta - All-inclusive include a casino?

No, Hyatt Ziva Puerto Vallarta - All-inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Ziva Puerto Vallarta - All-inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

What amenities will couples enjoy at Hyatt Ziva Puerto Vallarta - All-inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and 5 restaurants.

Are there hot tubs at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have a restaurant that serves breakfast?

Yes, Hyatt Ziva Puerto Vallarta - All-inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Hyatt Ziva Puerto Vallarta - All-inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Ziva Puerto Vallarta - All-inclusive though service animals are welcome.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Hyatt Ziva Puerto Vallarta - All-inclusive?

The closest major airport to Hyatt Ziva Puerto Vallarta - All-inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 9.9 mi away (34 minutes by car).

Are there rooms with balconies at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or garden views.

Does Hyatt Ziva Puerto Vallarta - All-inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Ziva Puerto Vallarta - All-inclusive.

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 821 out of 1277 reviews
Rating 8 - Good. 252 out of 1277 reviews
Rating 6 - Okay. 108 out of 1277 reviews
Rating 4 - Poor. 61 out of 1277 reviews
Rating 2 - Terrible. 35 out of 1277 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Juana, Tracy

Stayed 8 nights in May 2025

10/10 Excellent

Ibrahim

Stayed 3 nights in May 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 5 nights in May 2025

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities
Just returned from our six-day, five-night vacation at Hyatt Ziva Puerto Vallarta yesterday and had an amazing time! They are working on a little construction, but that's just an example of their commitment to excellence and constant customer satisfaction. I thoroughly enjoyed the Vitamar Spa (Veronica was wonderful!). We also enjoyed seeing employees we'd seen since our first visits when the property was still Dreams (this is our seventh time in fifteen years between Dreams and now Hyatt Ziva). Miguel and Luis at the pool bar were as wonderful as ever and are true examples of exemplary service. Additionally, Orlando at the pool bar was so friendly, professional, and personable! He was so great to talk to and we look forward to talking to him again during our visit next year. Also, a shout-out to Jahir at the teppanyaki bar, whose food and friendliness were amazing! Also, Enrique at Blaze, whom we've seen for a couple of years and who has always provided great service. I truly love this resort and f
Stayed 5 nights in May 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is awesome!! 10 out of 10!!! Staff are amazing!! Beach is amazing!!! Food is amazing!! A little construction but not a bother! We will for sure be returning!! Thank you HYATT ZIVA for an amazing 5 days!!! Unforgettable😍
Stayed 4 nights in May 2025

10/10 Excellent

Kevin

Stayed 4 nights in May 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nikola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean rooms with great views. Food is okay, management is great and willing to help where needed without question. The only thing is that resort is rates as family friendly, but it gets pretty loud at night because of a lot of events (weddings, etc.). Also the beach is very nice and clean, but the waves are large, so not recommended for kids.
Stayed 5 nights in Apr 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience. Very friendly
Stayed 5 nights in Apr 2025

4/10 Poor

Martha O

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ac in room. Bad
Stayed 5 nights in Apr 2025

10/10 Excellent

Laraib

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, had an amazing stay at the Hyatt Ziva. The service from the staff was spectacular for the most part. My only criticisms of the hotel would be the following: kayaks need to be more available, broken pool tiles need to be fixed, play more music regularly in the pool area.
Stayed 6 nights in Apr 2025

10/10 Excellent

Antonio

Stayed 5 nights in Apr 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at Hyatt Ziva Puerto Vallarta was overall a great experience, but there were a few surprises worth mentioning. The resort itself is beautiful — tucked away on a private beach surrounded by lush hills, it feels like a peaceful escape. The beach is clean and well-maintained, and there’s plenty of room to relax without feeling crowded. The service was excellent across the board. Staff were friendly, professional, and always eager to help, whether we were lounging by the pool or dining at one of the restaurants. The food and drink options were good, but one thing to be aware of: even though it’s advertised as all-inclusive, there were extra charges for “premium” drinks and certain food options. If you wanted top-shelf liquor, better wine, or specific menu items, you had to pay additional fees, which was a bit disappointing. It’s something I wish had been more clearly explained up front. The rooms were spacious, clean, and had stunning ocean views. Falling asleep to the sound of the waves every night was a highlight of the trip. Overall, Hyatt Ziva Puerto Vallarta is a beautiful resort with great service and a relaxing atmosphere. Just keep in mind that not everything is included in the “all-inclusive” price. Huge shout out to the entertainment squad. Leo, Alexandra, Jocelyn, Scarlett!
Stayed 7 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

Vardan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part is the private beach. Food and staff also great.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicole Evon

Traveled with partner
Liked: Amenities, property conditions & facilities
Magical
Stayed 5 nights in Apr 2025

10/10 Excellent

Dmytro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding! Diego in Tamari went above and beyond organizing my daughter's birthday!
Stayed 7 nights in Apr 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private beach, service, food, hot ton on the balcony. Everything.
Stayed 5 nights in Apr 2025

10/10 Excellent

Brittney Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Rowena

Traveled with family
Liked: Cleanliness
Elevator is not working. Service requested wasn’t done due to language barrier.
Stayed 3 nights in Apr 2025

10/10 Excellent

Raleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greeting was amazing with cold neck towels and popsicles. The property had some construction going on during the day that was noisy but if that is my biggest complaint, that’s not a complaint. They could offer a little discount for the noise though. The restaurants were all amazing, the staff is so friendly and attentive. The performances and activities were great. Never waited in line anywhere. Highly recommend.
Stayed 4 nights in Apr 2025

6/10 Okay

Mittal

I liked everything from hospitality to room service and location just they could have focused little more on vegetarian options. Overall I would definitely recommend this place.
Stayed 5 nights in Apr 2025

10/10 Excellent

Matthew Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed some R & R at the Hyatt Ziva. The property was very nice, the food was great, and the staff were very friendly and helpful. We'll be back.
Stayed 4 nights in Apr 2025