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InterContinental Presidente Puebla by IHG

4.0 star property
Hotel in Puebla with 3 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for InterContinental Presidente Puebla by IHG

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Exterior
Exterior
Reception
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Pool
  • Pet friendly
  • Room service

Explore the area

Map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140
  • Angelopolis Commercial Center
    ‪4 min drive‬
  • Zócalo de Puebla
    ‪5 min drive‬
  • Puebla Cathedral
    ‪5 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room

  • 356 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 640 sq ft
  • Sleeps 7
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access

Classic Room, 1 King Bed, Club Lounge Access | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Club Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(15 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club Lounge Access

Classic Room, 2 Double Beds, Club Lounge Access | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds, Club Lounge Access

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(30 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Twin Bed

Presidential Suite, 1 Twin Bed | Bathroom | Eco-friendly toiletries, hair dryer, towels

Presidential Suite, 1 Twin Bed

  • 1032 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room

Classic Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Balcony

  • 323 sq ft
  • Sleeps 3
  • 1 Twin Bed

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About the neighborhood

Puebla

Within a short walk of Fuente de los Frailes, InterContinental Presidente Puebla by IHG is within a mile (2 km) of Galerías Serdán. This 4-star hotel has 200 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Galerías Serdán - 15 min walk - 0.8 miles
  • Angelopolis Commercial Center - 4 min drive - 2.1 miles
  • Zócalo de Puebla - 5 min drive - 2.1 miles
  • Puebla Cathedral - 5 min drive - 2.1 miles
  • Puebla Convention Center - 7 min drive - 3.5 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Carl’s Jr. - ‬3 min walk
  • ‪La Cocina de los Angeles - ‬4 min walk
  • ‪Café Colibrí - ‬5 min walk
  • ‪El Gran Takazo - ‬5 min walk
  • ‪El Camarón Guasaveño - ‬6 min walk

About this property

InterContinental Presidente Puebla by IHG

Hotel in Puebla with 3 restaurants and a full-service spa
Guests of InterContinental Presidente Puebla by IHG enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also a shopping center shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this spa hotel include a 24-hour gym, free WiFi in public areas, and meeting rooms.
42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free weekday newspapers, and free local calls.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a hot tub. The spa is open select days.

Languages

English, German, Spanish

Similar properties

Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,328 reviews
$54 nightly
The price is $64
Jun 22 - Jun 23
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cocina de los Angeles
  • Lobby Bar
  • Pescao y Limon

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (189,263 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (66 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel

Frequently asked questions

Are free cancellation options available at InterContinental Presidente Puebla by IHG?

InterContinental Presidente Puebla by IHG provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at InterContinental Presidente Puebla by IHG?

As of Jun 20, 2025, prices found for a 1-night stay for 2 adults at InterContinental Presidente Puebla by IHG on Jun 22, 2025 start from $70.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around InterContinental Presidente Puebla by IHG?

This hotel is located in Puebla, a short 18-minute walk from Galerías Serdán and also 12 minutes on foot from Fuente de los Frailes. You'll also find Zócalo de Puebla and Puebla Cathedral within a short drive.

Will I be able to park at InterContinental Presidente Puebla by IHG?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at InterContinental Presidente Puebla by IHG?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages. The spa is not open daily but only on select days.

Does InterContinental Presidente Puebla by IHG have a casino at the property?

No, InterContinental Presidente Puebla by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Presidente Puebla by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at InterContinental Presidente Puebla by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 3 restaurants.

Does InterContinental Presidente Puebla by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does InterContinental Presidente Puebla by IHG feature a restaurant that includes a breakfast menu?

Yes, InterContinental Presidente Puebla by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will InterContinental Presidente Puebla by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at InterContinental Presidente Puebla by IHG for a fee of USD 70 per pet, per night. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at InterContinental Presidente Puebla by IHG?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from InterContinental Presidente Puebla by IHG?

The closest major airport to InterContinental Presidente Puebla by IHG is Puebla Intl. Airport (PBC), which is 19.1 mi away (34 minutes by car).

Are there rooms with balconies at InterContinental Presidente Puebla by IHG?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy mountain views.

Does InterContinental Presidente Puebla by IHG have a wedding venue?

There are wedding services available at InterContinental Presidente Puebla by IHG if that's in your vacation plans.

InterContinental Presidente Puebla by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service here is amazing. The staff is super friendly, definitely would recommend to anyone traveling to puebla.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ivan Gonzalo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No doubt it was a nice hotel, room 1140 was spacious, but the bathroom looked old. Food was good and service was fast as there were very few other guests. The only little detail, Francisco, our waiter, promised he’ll provide a receipt of our consumption for a fiscal invoice, but that never happened.
Stayed 1 night in Mar 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel
Stayed 1 night in Mar 2025

6/10 Okay

EDUARDO

Stayed 1 night in Feb 2025

10/10 Excellent

Ruth

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

abel, PHOENIX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Rafael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No me agrado el trato para aclarar mi check in, tenian mal el nombre y me hicieron sentir incómoda con sus cuestionamientos
Stayed 1 night in Jan 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and dog friendly 😁
Stayed 2 nights in Jan 2025

8/10 Good

emilio

Liked: Cleanliness, staff & service
Un poco vieja los cuartos
Stayed 2 nights in Jan 2025

6/10 Okay

Ekrarul

Stayed 4 nights in Jan 2025

4/10 Poor

Ekrarul

Liked: Cleanliness, staff & service, room comfort

Disappointing & Inconvenience

This is second time at this place, first I stayed at the suite and this time the premium suite but the heater wasnt wotking and it was really cold in Puebla, plus the beautiful toom had a gorgeous terrace but the foor to the pation had a gap and would not lock properly so the cold air was in the room all two nights..but they provided a portable heater , since the part for the unit will take 2/3 days. The main door latch was off centered to couldn't secure the front door, so they came and replaced it , they were lot of workers to come help sort all this little problems, kind of disappointing for an executive premium room to have these little uncomfortable issues. They should definitely take time to inspect thier quality of room conditions.
Stayed 2 nights in Jan 2025

10/10 Excellent

Magali, Winchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and polite. Will define return to this hotel and I recommend it for families as well . M Cook
Stayed 1 night in Jan 2025

10/10 Excellent

Patrik

Stayed 1 night in Jan 2025

6/10 Okay

Mauricio, BONITA

Business traveler
Muy mal servicios en los restaurantes del hotel y sábanas y toallas muy viejas en el cuarto
Stayed 2 nights in Nov 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
124
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent facilities and very friendly staff

Great time at this hotel, facilities are very well maintained and very clean. The staff is very friendly and willing to help, we had a great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Mamdouh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is very convenient. You can walk or drive to a shopping mall close to it. I would pay attention to the doors as the noise can be heard as if the people is in your room.
Stayed 1 night in Dec 2024

8/10 Good

Juan, Puebla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones viejas y deterioradas claramente notables en el baño.
Stayed 1 night in Dec 2024

2/10 Terrible

Enrique

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel gave me a room 2 hrs late and staff was not very kind
Stayed 1 night in Dec 2024

10/10 Excellent

Erika Lorena

Stayed 1 night in Nov 2024

10/10 Excellent

Francisco Javier

Liked: Amenities
Volaris le cobran hasta la mirada el personal de mostrador muy despota con las personas que tienen necesidades especiales gracias
Stayed 7 nights in Nov 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities
Buen hotel, se escucha mucho el ruido en los cuartos, no servía un contacto en el baño, y la puerta del baño no cerraba bien
Stayed 2 nights in Nov 2024

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