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Hotel Gilfer

3.0 star property
Hotel with 2 restaurants, steps from Zócalo de Puebla

Choose dates to view prices

Photo gallery for Hotel Gilfer

Reception
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Meeting facility
Daily continental breakfast (MXN 200 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪2 min walk‬
  • Puebla Cathedral
    ‪3 min walk‬
  • Puebla Convention Center
    ‪8 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

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Exterior

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$91 nightly
The price is $108
Sep 29 - Sep 30
Total with taxes and fees
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About the neighborhood

Puebla

Located in Puebla Historic Center, Hotel Gilfer is adjacent to Zócalo de Puebla and within a 10-minute walk of other popular attractions like Puebla Cathedral. This 92-room, 3-star hotel has 2 restaurants and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.1 miles
  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Puebla Convention Center - 8 min walk - 0.5 miles
  • Centro Expositor - 5 min drive - 1.7 miles
  • Angelopolis Commercial Center - 7 min drive - 3.5 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Antigua Taquería La Oriental - ‬1 min walk
  • ‪La Porfiriana - ‬2 min walk
  • ‪Restaurante Hotel Royalty - ‬2 min walk
  • ‪El Globo - ‬2 min walk

About this property

Hotel Gilfer

Hotel with 2 restaurants, steps from Zócalo de Puebla
Guests of Hotel Gilfer enjoy free WiFi in public areas, a business center, and laundry facilities. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. This smoke-free hotel also has a banquet hall.
32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls, safes, and desks are also standard.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 200 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • El Pasaje

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 200 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-midnight
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Gilfer Hotel
Gilfer Puebla
Hotel Gilfer
Hotel Gilfer Puebla
Gilfer
Hotel Gilfer Hotel
Hotel Gilfer Puebla
Hotel Gilfer Hotel Puebla

Frequently asked questions

Is a free cancellation option available at Hotel Gilfer?

Hotel Gilfer offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do close to Hotel Gilfer?

This hotel is situated in Puebla Historic Center, just steps from Zócalo de Puebla and Street of Candies, and within a short walk of Los Sapos Bazaar. You'll also find Angelopolis Commercial Center and Cuauhtemoc Stadium within a short drive.

Will I be able to park at Hotel Gilfer?

No, this hotel doesn't offer parking.

Does Hotel Gilfer include a casino on the premises?

No, Hotel Gilfer doesn't have a casino.

Will I find an indoor pool at Hotel Gilfer?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Gilfer?

Couples will appreciate amenities like a bar, 2 restaurants, and concierge services at this hotel.

Are there hot tubs at Hotel Gilfer?

No, this hotel doesn't have a spa tub.

Does Hotel Gilfer feature a restaurant that includes a breakfast menu?

Yes, Hotel Gilfer has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Will Hotel Gilfer allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Gilfer.

Does Hotel Gilfer have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Gilfer?

The closest major airport to Hotel Gilfer is Puebla Intl. Airport (PBC), which is 21.1 mi away (43 minutes by car).

Are there rooms with balconies at Hotel Gilfer?

No, you won't find guestrooms with balconies at Hotel Gilfer.

Hotel Gilfer Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 272 out of 644 reviews
Rating 8 - Good. 242 out of 644 reviews
Rating 6 - Okay. 82 out of 644 reviews
Rating 4 - Poor. 29 out of 644 reviews
Rating 2 - Terrible. 19 out of 644 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities
More quiet on street side.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Marcus Robert, San Miguel De Allende

Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 1 night in Jun 2024

6/10 Okay

Tri

The internet did not work the whole time. The mainstreet can be very noise.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

4/10 Poor

Jimmy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was in a good area , the cathedral is walking distance staff isn’t the friendliest , a bit of an attitude
Stayed 1 night in Feb 2024

6/10 Okay

Douglas

Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Simple & old but clean & comfortable enough for the price. Good location. Nice view of the Cathedral. Staff were friendly although language was difficult.
Stayed 3 nights in Oct 2023

2/10 Terrible

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

WORST EXPERIENCE GILFER HOTEL

I contracted Covid the afternoon I arrived after I tested. I notified the cleaning staff not to enter to protect her. I wasn't ill but I had tested positive. I would go out to pick up my food or eat at an outdoor restaurant. The manager told me I would have to leave! I would have to go to my families home (I'm on vacation. I have no family there) or she would call the police to remove me or an ambulance to take me to the hospital. I had already gone to the hospital to confirm my self test and was seen by a physician who told me I tested positive but had no medical issues. Two days later I went to another hospital and saw a Pulmonary specialist who requested a scan of my lungs and said the same thing. I am vaccinated. I contracted Covid, however, I was not sick. She then asked me to see my medical records so she could view them. I declined. This was the WORST experience in my travels I have ever experienced. I will NEVER visit the city again. I contacted the Secretaría de Salud who advised me that it was illegal for anyone to demand to view the medical records of someone. I stayed until my departure date and have not and will not return
Stayed 7 nights in Aug 2023

8/10 Good

olga

Stayed 1 night in Aug 2023

10/10 Excellent

Ralph, Johns Island

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating! Thank you!
Stayed 7 nights in Aug 2023

10/10 Excellent

Robert

Stayed 2 nights in Jan 2023

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service
The hotel is in an excellent location near the zocalo.
Stayed 5 nights in Jun 2023

8/10 Good

Rose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puebla

Service was excellent. Clean and walking distance to Zocalo 2min. Starbucks and a Pharmacy with Dr office on the corner. Tours by Toribus available at Zocalo. Catedral and many restaurants and shopping walking distance. Calle de Los dulces. Also a street full of Talavera items, Los Sapos, Barrio del Artista Most of all you will feel safe
Cemita
Pozole
Stayed 8 nights in May 2023

4/10 Poor

Edward

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Shower and sink took a long time to drain. Toilet clogged easily and spilled over. Maintenance came promptly and unclogged it, however refused to provide cleaning/disinfectant products as he said since there was no smell, it wasn't a problem. The provided shampoo did not lather. The location is downtown which is great for tourism, however the cathedral bells ring multiple times an hour not stopping throughout the night. The bells would continuous wake us up and we could hear the neighbours also waking up as the walls were very thin. Regular cleaning staff and front desk personnel were nice and friendly.

10/10 Excellent

Edgar, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Not even a block away from Zocalo. The installations are great and has a restaurant downstairs. Oxxo convenient store, pharmacy and shoppings super closed by.
Stayed 3 nights in Sep 2022

10/10 Excellent

Yessica

Stayed 2 nights in Sep 2022

6/10 Okay

Edward

Stayed 1 night in Sep 2022

8/10 Good

Antonio, Downey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about this place was its location. Museums, historical sites, great restaurants, shopping places, all were within walking distance. The hotel itself has a great restaurant that offers a wide variety of typical regional dishes. The things I "did not like "about this hotel is the noise that you could hear from the traffic, but believe its minimal. Over all for me this was a great place and the cost is very affordable.
Stayed 7 nights in Jun 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

6/10 Okay

Emily

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This was a great location rooms were clean and staff doing covid precautions and housekeeping staff were great. There were a lot of things broken and falling apart and the beds were really hard and difficult to sleep on. The first day the shower didnt work at all the housekeeping staff came and shook the minerals around in the shower head until some water came out, but that is the kind of fix for everything there. Half my window was replaced with wood and the track for the wooden blind was broken so it was impossible to close at night... great location and it was great once but lots of things were falling apart and the beds were really uncomfortable
Stayed 5 nights in Dec 2021

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and cost effective

Very convenient location and good value as i booked very last minute. WiFi a bit slow though
Stayed 1 night in Dec 2021

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una noche

Todo fue perfecto for una noche que nost quedamos.
Stayed 1 night in Jun 2021

4/10 Poor

Luis A

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Charged twice

I was charged twice. I showed hotel my reservation stating I prepaid and they did not believe me.
Stayed 2 nights in Oct 2020