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Grand Smokies Resort Lodge

2.5 star property

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Photo gallery for Grand Smokies Resort Lodge

Exterior
Indoor pool
Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Family Suite | Bathroom | Hair dryer, towels, soap, shampoo

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(74 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

8.2 out of 10
Very good
(91 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | Iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

8.6 out of 10
Excellent
(86 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi, bed sheets

Family Suite

9.0 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

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About the neighborhood

Pigeon Forge

Titanic Museum is a short stroll from Grand Smokies Resort Lodge, and other popular attractions like Island at Pigeon Forge are within a mile (2 km). This 160-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. It's connected to the convention center in central Pigeon Forge and also close to Dollywood and LeConte Center at Pigeon Forge.

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.2 miles
  • Christmas Place - 6 min walk - 0.4 miles
  • Titanic Museum - 11 min walk - 0.6 miles
  • Hatfield and McCoy Dinner Show - 12 min walk - 0.7 miles
  • Island at Pigeon Forge - 16 min walk - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Azul - ‬17 min walk
  • ‪Wood Grill Buffet - ‬2 min walk
  • ‪Mellow Mushroom - ‬3 min drive

About this property

Grand Smokies Resort Lodge

Grand Smokies Resort Lodge features an indoor pool, a children's pool, and a gym. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, phones, and ironing boards are also available. Change of towels is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day
  • Cribs/infant beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to midnight.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at Grand Smokies Resort Lodge?

Grand Smokies Resort Lodge provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Grand Smokies Resort Lodge?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Grand Smokies Resort Lodge on May 20, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Grand Smokies Resort Lodge?

This hotel is located in Pigeon Forge, just steps from Biblical Times Dinner Theater and Hollywood Wax Museum, and within a short walk of Christmas Place. You'll also find Titanic Museum and Island at Pigeon Forge within a short drive.

Is parking available on site at Grand Smokies Resort Lodge?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Grand Smokies Resort Lodge feature a casino at the property?

No, Grand Smokies Resort Lodge doesn't have a casino.

Is there an indoor pool at Grand Smokies Resort Lodge?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and midnight.

What will couples enjoy most about a stay at Grand Smokies Resort Lodge?

There are many amenities for couples at this hotel, including a restaurant plus some guestrooms feature a private hot tub and a fireplace.

Are there hot tubs at Grand Smokies Resort Lodge?

No, this hotel doesn't have a spa tub.

Does Grand Smokies Resort Lodge feature a restaurant that includes a breakfast menu?

Yes, Grand Smokies Resort Lodge serves free buffet breakfast at Wood Grill Buffet each morning.

Will Grand Smokies Resort Lodge allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Grand Smokies Resort Lodge for a fee of USD 40.00 per pet, per day. A deposit of USD 200.00 per stay is collected.

Are there connecting rooms at Grand Smokies Resort Lodge?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grand Smokies Resort Lodge?

The closest major airport to Grand Smokies Resort Lodge is McGhee Tyson Airport (TYS), which is about 23.1 mi away.

Are there rooms with balconies that I can book at Grand Smokies Resort Lodge?

Yes, some guestrooms at Grand Smokies Resort Lodge offer a balcony and may feature mountain views.

Grand Smokies Resort Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 629 out of 1318 reviews
Rating 8 - Good. 306 out of 1318 reviews
Rating 6 - Okay. 212 out of 1318 reviews
Rating 4 - Poor. 95 out of 1318 reviews
Rating 2 - Terrible. 76 out of 1318 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Nicole

Stayed 2 nights in Apr 2026

6/10 Okay

Jared

Traveled with group, Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
One of the pool tables did not work and the other was missing the que ball. Literally half of the game room games just take your tokens. They charge extra for the mountain view but all the rooms have mountain veiws? You'll be in for a lengthy wait at the elevators as well.
Stayed 2 nights in Mar 2026

8/10 Good

Kristy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2026

6/10 Okay

Jeff

Liked: Staff & service
Staff was good Shower wouldn’t drain Had no extra pillows available
Stayed 2 nights in Feb 2026

4/10 Poor

Rozita

Traveled with family and small children
When we first got there we found a roach in the bathroom. We changed rooms which was better.
Stayed 2 nights in Feb 2026

10/10 Excellent

Derrick

Stayed 2 nights in Feb 2026

8/10 Good

Dianna

Stayed 1 night in Feb 2026

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities
Great pool and water slide
Stayed 2 nights in Feb 2026

10/10 Excellent

Holly

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was wonderful! Hotel was clean. The breakfast buffet next door was very good!
Stayed 2 nights in Jan 2026

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff at check in!
Stayed 1 night in Jan 2026

10/10 Excellent

ROSA

Stayed 2 nights in Jan 2026

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities
Love it!!!
Stayed 5 nights in Jan 2026

6/10 Okay

Melissa

Stayed 1 night in Jan 2026

10/10 Excellent

MacKenzie

Stayed 1 night in Jan 2026

10/10 Excellent

Sherlly

Stayed 1 night in Jan 2026

4/10 Poor

Leigha

Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandra

This was a great stay
Stayed 1 night in Dec 2025

6/10 Okay

Annette

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
TV didn’t half work. Furniture was broken or almost and shower half worked, had to get cleaning crew to get it to work. All lights only had 1 bulb in it. It was clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Teddy

Liked: Staff & service, property conditions & facilities
Need clothes dryer in rooms for wet clothes from swimming.
Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities
Very nice room
Stayed 3 nights in Jan 2026

6/10 Okay

Floyd

Liked: Cleanliness, staff & service
The bed in room 5014 was very uncomfortable.
Stayed 2 nights in Jan 2026

6/10 Okay

Melissa

Traveled with family and small children
Disliked: Property conditions & facilities
Overall it was okay but the bed and room were not as expected. The bed was very hard and thin. It is outdated with limited room. My family bumped into one another moving from bathroom to room, toilet seat was wobbly and shower took 5 to 10 minutes to warm up. Trip was great but we didnt enjoy the bed and room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, great staff. Only draw back was the soap dispenser in the shower did not work.
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing week thank you for everything
Stayed 3 nights in Jan 2026

2/10 Terrible

Jessica

Traveled with family and small children
I had no idea we were given a room that was for people who brought pets. We did not have a pet with us. The first night a dog in the next room barked for several hours. Upon returning home there was a charge manually entered on our credit card that was not authorized by us. I called and they had two other people associated with our account that we did NOT know. My family traveled by ourselves. A week later and I’m still having to call and try to get this resolved. It is still not resolved as of today.
Stayed 4 nights in Dec 2025