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Grand Smokies Resort Lodge

2.5 star property
Pet-friendly hotel with free parking connected to the convention center in Pigeon Forge

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Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby
Family Suite | Iron/ironing board, free WiFi, bed sheets
Exterior
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

8.2 out of 10
Very good
(81 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | Iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

8.8 out of 10
Excellent
(64 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi, bed sheets

Family Suite

8.6 out of 10
Excellent
(4 reviews)
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

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About the neighborhood

Pigeon Forge

Grand Smokies Resort Lodge places you within a 15-minute stroll of popular sights such as Titanic Museum and Hatfield and McCoy Dinner Show. This 160-room hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. It's connected to the convention center in central Pigeon Forge and also close to Dollywood and Island at Pigeon Forge.

What's nearby

  • Christmas Place - 6 min walk - 0.4 miles
  • Titanic Museum - 11 min walk - 0.6 miles
  • Hatfield and McCoy Dinner Show - 12 min walk - 0.7 miles
  • Island at Pigeon Forge - 16 min walk - 0.9 miles
  • LeConte Center at Pigeon Forge - 3 min drive - 2.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Local Goat - ‬9 min walk
  • ‪Azul - ‬17 min walk
  • ‪Junction 35 Spirits - ‬17 min walk

About this property

Grand Smokies Resort Lodge

Pet-friendly hotel with free parking connected to the convention center in Pigeon Forge
Grand Smokies Resort Lodge features an indoor pool, a children's pool, and a gym. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, phones, and ironing boards are also available. Change of towels is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day
  • Cribs/infant beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to midnight.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at Grand Smokies Resort Lodge?

Grand Smokies Resort Lodge provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see close to Grand Smokies Resort Lodge?

This hotel is located in Pigeon Forge, a short 11-minute walk from Titanic Museum and also 15 minutes on foot from Hatfield and McCoy Dinner Show. You'll also find Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction within a short drive.

Is parking available on site at Grand Smokies Resort Lodge?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Grand Smokies Resort Lodge feature a casino at the property?

No, Grand Smokies Resort Lodge doesn't have a casino.

Is there an indoor pool at Grand Smokies Resort Lodge?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and midnight.

What do couples enjoy most about Grand Smokies Resort Lodge?

There are many amenities for couples at this hotel, including an indoor pool and a restaurant plus some guestrooms feature fireplaces.

Does Grand Smokies Resort Lodge have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Grand Smokies Resort Lodge feature a restaurant that includes a breakfast menu?

No, Grand Smokies Resort Lodge doesn't have a restaurant that serves breakfast.

Will Grand Smokies Resort Lodge allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Grand Smokies Resort Lodge for a fee of USD 40.00 per pet, per day. A deposit of USD 200.00 per stay is collected.

Does Grand Smokies Resort Lodge have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grand Smokies Resort Lodge?

The closest major airport to Grand Smokies Resort Lodge is McGhee Tyson Airport (TYS), which is about 23.1 mi away.

Are there rooms with balconies that I can book at Grand Smokies Resort Lodge?

Yes, some guestrooms at Grand Smokies Resort Lodge offer a balcony and may feature mountain views.

Reviews

Grand Smokies Resort Lodge Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 499 out of 1054 reviews
Rating 8 - Good. 248 out of 1054 reviews
Rating 6 - Okay. 169 out of 1054 reviews
Rating 4 - Poor. 78 out of 1054 reviews
Rating 2 - Terrible. 60 out of 1054 reviews

Reviews

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 2 nights in Jul 2025

2/10 Terrible

Chrisy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go here!!! Staff is rude and it’s gross!

The front desk agent (a lady that had piercings dark longer hair) was incredibly rude and was very condescending when I would ask questions and had us wait 9 minutes after booking online to check in because we were trying to get a better rate. Bed comforter was gross had someone else’s hair and food on it when we arrived and the lobby bathroom had no toilet tissue I didn’t have any after using the restroom
Stayed 1 night in Aug 2025

6/10 Okay

Alberto

Stayed 2 nights in Jul 2025

10/10 Excellent

Billy

Stayed 2 nights in Jul 2025

10/10 Excellent

Howard

Stayed 3 nights in Jul 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed suck bugs in room need i say more never stay again
Stayed 3 nights in Jul 2025

4/10 Poor

Crystal

Disliked: Property conditions & facilities
Loud at night inside motel until early morning hours was there a week out of week maybe one nights good sleep rugs are stained and dirty
Stayed 7 nights in Jul 2025

8/10 Good

Jon

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

SHEILA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had been updated. Probably should be more options for charging phones, iPads, etc.
Stayed 2 nights in Jul 2025

10/10 Excellent

Katelynn

Stayed 1 night in Jul 2025

10/10 Excellent

sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

yeni

Stayed 2 nights in Aug 2025

8/10 Good

James

Stayed 4 nights in Apr 2025

10/10 Excellent

Karyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool. Jacuzzi in the room was quiet.
Stayed 3 nights in Aug 2025

6/10 Okay

Javed

Stayed 2 nights in Jul 2025

10/10 Excellent

kristine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of restaurants and activities. Kids loved the pool and room was nice and clean
Stayed 1 night in Jul 2025

4/10 Poor

Albert

Traveled with family
Disliked: Staff & service

Would look for something a little nicer next time

Not the nicest of places I have stayed, the rooms were clean just dated and bathrooms need some work. The lady at the front desk the first morning wasn’t very nice. We were switching rooms I asked to keep wife’s laptop in a bag behind front desk and was told pretty rudely no. Only for the reason I didn’t wanted sitting in hot car when we were watching my sons baseball games. One night we got locked out of our room and keys wouldn’t work, had to eat dinner in hallway. One elevator was down for a few days of our stay.
Stayed 7 nights in Jul 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service
It was a quite place to stay and convenient from where our friends were staying. It was clean.
Stayed 2 nights in Aug 2025

8/10 Good

Tammy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the staff was helpful.
Stayed 3 nights in Jul 2025

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Krysta

Traveled with partner
Liked: Property conditions & facilities
Very clean and in a nice location. Walls are paper thin though. There was a drunk couple outside in the hallway screaming for hours and could hear everything. The police had to be called to remove them. We could hear next door neighbors. Don’t recommend with small kids.
Stayed 2 nights in Aug 2025

10/10 Excellent

sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay will be returning soon
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
They should have breakfast available starting at 7 am..Was unable to eat breakfast due to the time.
Stayed 2 nights in Jul 2025