See all properties

Grand Smokies Resort Lodge

2.5 star property
Mountain hotel with free parking connected to the convention center in Pigeon Forge

Choose dates to view prices

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Exterior
Lobby sitting area
Restaurant
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(69 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

8.4 out of 10
Very good
(85 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | Iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

8.6 out of 10
Excellent
(75 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi, bed sheets

Family Suite

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

You may also like

Ad
Terrace/patio

Holiday Inn & Suites Pigeon Forge Convention Center by IHG

Downtown Pigeon Forge
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 966 reviews
$74 nightly
The price is $83
Feb 22 - Feb 23
Total with taxes and fees
Holiday Inn & Suites Pigeon Forge Convention Center by IHG

About the neighborhood

Pigeon Forge

Titanic Museum is a short stroll from Grand Smokies Resort Lodge, and other popular attractions like Island at Pigeon Forge are within a mile (2 km). This 160-room hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. It's connected to the convention center in central Pigeon Forge and also close to Dollywood and LeConte Center at Pigeon Forge.

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.2 miles
  • Christmas Place - 6 min walk - 0.4 miles
  • Titanic Museum - 11 min walk - 0.6 miles
  • Hatfield and McCoy Dinner Show - 12 min walk - 0.7 miles
  • Island at Pigeon Forge - 16 min walk - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Mellow Mushroom - ‬3 min drive
  • ‪Azul - ‬17 min walk
  • ‪Mel's Classic Diner - ‬17 min walk

About this property

Grand Smokies Resort Lodge

Mountain hotel with free parking connected to the convention center in Pigeon Forge
Grand Smokies Resort Lodge features an indoor pool, a children's pool, and a gym. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, phones, and ironing boards are also available. Change of towels is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

Similar properties

Property grounds
Econo Lodge Pigeon Forge Riverside
  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
8.8 out of 10, Excellent, 2,740 reviews
$59 nightly
The price is $66
Feb 22 - Feb 23
Total with taxes and fees
Econo Lodge Pigeon Forge Riverside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day
  • Cribs/infant beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to midnight.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at Grand Smokies Resort Lodge?

Grand Smokies Resort Lodge provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see close to Grand Smokies Resort Lodge?

Located steps from Hollywood Wax Museum, this hotel is in Pigeon Forge, and within a 10-minute walk of Christmas Place and Country Tonite Theatre. You'll also find Titanic Museum and Island at Pigeon Forge within a short drive.

Is there parking available at Grand Smokies Resort Lodge?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Grand Smokies Resort Lodge feature a casino at the property?

No, Grand Smokies Resort Lodge doesn't have a casino.

Is there an indoor pool at Grand Smokies Resort Lodge?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and midnight.

Is Grand Smokies Resort Lodge good for couples?

There are many amenities for couples at this hotel, including an indoor pool and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Grand Smokies Resort Lodge?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Grand Smokies Resort Lodge feature a restaurant that includes a breakfast menu?

No, Grand Smokies Resort Lodge doesn't have a restaurant that serves breakfast.

Will Grand Smokies Resort Lodge allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Grand Smokies Resort Lodge for a fee of USD 40.00 per pet, per day. A deposit of USD 200.00 per stay is collected.

Are there connecting rooms at Grand Smokies Resort Lodge?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Grand Smokies Resort Lodge?

The closest major airport to Grand Smokies Resort Lodge is McGhee Tyson Airport (TYS), which is about 23.1 mi away.

Are there rooms with balconies at Grand Smokies Resort Lodge?

Yes, some guestrooms at Grand Smokies Resort Lodge offer a balcony and may feature mountain views.

Grand Smokies Resort Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 555 out of 1177 reviews
Rating 8 - Good. 274 out of 1177 reviews
Rating 6 - Okay. 186 out of 1177 reviews
Rating 4 - Poor. 89 out of 1177 reviews
Rating 2 - Terrible. 73 out of 1177 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Troy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, pool was clean and warm
Stayed 2 nights in Nov 2025

10/10 Excellent

Edgar, Pilot Mountain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025

2/10 Terrible

Vicente

No hot water and the bed was very uncomfortable. Very disappointing stay.
Stayed 1 night in Nov 2025

8/10 Good

Peggy

Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Stayed 1 night in Oct 2025

10/10 Excellent

Mandi

Stayed 2 nights in Oct 2025

8/10 Good

Brian

Stayed 2 nights in Oct 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay. They gave 2 free vouchers for a breakfast buffet next door. The pool was open til 1am. Clean lobby, parking lot, and pool area. The only issue I seen was the shower curtain had some mold on it and the water pressure for a shower was low.
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Traveled with family
WE STAYED HERE OVER FALL BREAK. THE LADY THAT CHECKED US IN WAS VERY NICE. SOME OF THE OTHER STAFF SEEMED COLD WHEN YOU ASKED QUESTIONS. ONCE WE GOT TO OUR ROOM WE DISCOVERED THAT OUR BALCONY LOOKED OUT AT THE BACK OF A BUILDING THAT LOOKED TO BE ADDED ON. OUR FRIDGE ROCKED AND THE TV WASN'T THE GREATEST. THEY SENT SOMEONE UP TO FIX THE FRIDGE AND ALL THEY DID WAS STICK A WEDGE UNDER IT TO KEEP IT STEADY. THE BEDS WERE EXTREMELY HARD AND MY BACK HURT MOST OF THE TRIP. THERE IS BREAKFAST BUT IT IS ONLY ON SAT AND SUN AND FOR 2 ADULTS ONLY YOU WILL HAVE TO PAY HALF PRICE FOR ADDITIONAL GUEST AND FOR YOUR DRINKS. IT IS AN OLDER PROPERTY AND STILL LOOKS VERY DATED BUT OUR ROOM WAS CLEAN. MY SON LOVED THE POOL AND ARCADE, MOST OF THE GAMES ARE $1 EACH. IT WAS OK BUT COULD USE SOME UPDATES.
Stayed 5 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

6/10 Okay

Rhoda

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Room was clean except the bathroom it had hair around the tub and behind the door but otherwise not terrible
Stayed 1 night in Oct 2025

8/10 Good

Randall

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stay here often when we come to the Smokies It has decent access to get out on the main street. The rooms are clean. The staff is friendly. We have not used the pool but it is always a hit for the children. They also have a nice little game room as well as a place to sit down in the lobby if you are staying with a group and need to meet
Stayed 4 nights in Oct 2025

10/10 Excellent

Cathy

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, great location, nice to have a real breakfast!
Stayed 1 night in Oct 2025

4/10 Poor

Rusty

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was excellent, rooms were clean, and amenities were great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Johnna

Stayed 2 nights in Oct 2025

8/10 Good

Chad

Stayed 1 night in Oct 2025

4/10 Poor

Talon

Traveled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 6 nights in Oct 2025

10/10 Excellent

JANIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, good location
Stayed 2 nights in Oct 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service
Disliked: Room comfort
Parking lot was safe. The bed in our room was terrible!! Neither of us could rest at all. The bed was to hard.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

2/10 Terrible

Katherine

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Worst night of sleep ever! People in room next door were incredibly loud from 2am onward. Poor insulation (sound-proofing) between rooms. Deadbolts on patio and room door don’t engage to secure doors. Bed was comfortable. Breakfast at location across parking lot & not available until 8am.
Stayed 1 night in Oct 2025

2/10 Terrible

Garry

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was supposed to have a working fire place, it did not. The refrigerator, only the freezer part worked. The bed had a old mattress which was very uncomfortable. We stay in a room with a kitchen, 1 coffee cup, 1 glass, 2 spoons, 1 fork. Had to end up eating out because the refrigerator did not work. Add say breakfast served, but in fact only on weekends. The description of the room did not prove to be honest. I DO NOT recommend that anyone stay here. Certainly not worth the money
one coffee cup one glass
Stayed 4 nights in Oct 2025