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Grand Smokies Resort Lodge

2.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge

Choose dates to view prices

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby
Exterior
Family Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Christmas Place
    ‪6 min walk‬
  • Titanic Museum
    ‪11 min walk‬
  • Island at Pigeon Forge
    ‪16 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪64 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Family Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Suite

8.0 out of 10
Very good
(3 reviews)
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

View all photos for Double Queen Suite

1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.8 out of 10
Good
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

8.2 out of 10
Very good
(71 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

8.8 out of 10
Excellent
(55 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Pigeon Forge

Grand Smokies Resort Lodge places you within a 15-minute stroll of popular sights such as Titanic Museum and Hatfield and McCoy Dinner Show. This 160-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. It's connected to the convention center in central Pigeon Forge and also close to Dollywood and Island at Pigeon Forge.

What's nearby

  • Christmas Place - 6 min walk - 0.4 miles
  • Titanic Museum - 11 min walk - 0.6 miles
  • Hatfield and McCoy Dinner Show - 12 min walk - 0.7 miles
  • Island at Pigeon Forge - 16 min walk - 0.9 miles
  • LeConte Center at Pigeon Forge - 3 min drive - 2.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Mellow Mushroom - ‬19 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Sunliner Diner - ‬3 min walk
  • ‪Timberwood Grill - ‬3 min drive
  • ‪Local Goat - ‬9 min walk

About this property

Grand Smokies Resort Lodge

Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge
Grand Smokies Resort Lodge features an indoor pool, a children's pool, and a gym. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, phones, and ironing boards are also available. Change of towels is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for USD 15.0 per day
  • Cribs/infant beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to midnight.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at Grand Smokies Resort Lodge?

Grand Smokies Resort Lodge provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Grand Smokies Resort Lodge?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Grand Smokies Resort Lodge on Aug 10, 2025 start from $76.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Grand Smokies Resort Lodge?

This hotel is located in Pigeon Forge, a short 11-minute walk from Titanic Museum and also 15 minutes on foot from Hatfield and McCoy Dinner Show. You'll also find Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction within a short drive.

Will I be able to park at Grand Smokies Resort Lodge?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Grand Smokies Resort Lodge feature a casino at the property?

No, Grand Smokies Resort Lodge doesn't have a casino.

Is there an indoor pool at Grand Smokies Resort Lodge?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and midnight.

What will couples enjoy most about a stay at Grand Smokies Resort Lodge?

There are many amenities for couples at this hotel, including an indoor pool and a restaurant plus some guestrooms feature fireplaces.

Does Grand Smokies Resort Lodge have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Grand Smokies Resort Lodge feature a restaurant that includes a breakfast menu?

Yes, Grand Smokies Resort Lodge serves free buffet breakfast at Wood Grill Buffet each morning.

Will Grand Smokies Resort Lodge allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Grand Smokies Resort Lodge for a fee of USD 40.00 per pet, per day. A deposit of USD 200.00 per stay is collected.

Does Grand Smokies Resort Lodge have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Grand Smokies Resort Lodge?

The closest major airport to Grand Smokies Resort Lodge is McGhee Tyson Airport (TYS), which is about 23.1 mi away.

Can I book a room with a balcony at Grand Smokies Resort Lodge?

Yes, some guestrooms at Grand Smokies Resort Lodge offer a balcony and may feature mountain views.

Grand Smokies Resort Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 423 out of 889 reviews
Rating 8 - Good. 207 out of 889 reviews
Rating 6 - Okay. 142 out of 889 reviews
Rating 4 - Poor. 70 out of 889 reviews
Rating 2 - Terrible. 47 out of 889 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Liousiena

Traveled with family
Disliked: Property conditions & facilities
I asked for room to accommodate 3 people while booking. This room showed as accommodating my request; showed a sofa in addition to queen size bed. Sofa is not a sleeper and was just a kid-size love seat, does not fit even a 12 year old. I had to pay extra at the hotel to be able to have proper sleeping arrangements for my family. This was deceiving. Breakfast is a multi-step project - you get a card at check-in, then you take a card to front desk between 8 and 9am only and stand in line to show the card to get vouchers, then you go to a restaurant in another building and stand in line again to check in at the restaurant and pay for your drinks (even if it is just tea, coffee or juice), and only then you are seated. Food is very greasy and no healthy options aside from the mushy fruit. Would not recommend this place.
Stayed 1 night in Jun 2025

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool
Stayed 2 nights in Jun 2025

8/10 Good

lenneth

Traveled with family
Stayed 1 night in May 2025

2/10 Terrible

Jasmin

Stayed 1 night in May 2025

8/10 Good

Curstin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, fun, and clean!

Very clean, very cool concept of hotel. Wish more of the games worked or were communicated that they were not working. Very comfy and home like vibe. Dont recommend the free breakfast though, at the lodge, very disorganized and bland, not enough servers. The pool and play area was fantastic but definitely needed more chairs. Overall, very impressed and would stay here again!
Stayed 2 nights in May 2025

2/10 Terrible

Brittany

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They got my car towed I am from KY and missed one payment on my car and was goin up there for someones birthday and they ran my plates and called and got it towed knowing I was hours away from home just to make a few dollars and my wife caught lice from sleeping in there beds which is ridiculous and nasty.
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip

Room was clean & spacious Reasonably priced Will stay again
Stayed 3 nights in May 2025

10/10 Excellent

Mack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than room service attempting to open the door at 9:30 am when my daughter was walking by it, stay was great. DO NOT DISTURB sign was posted on the door handle.
Stayed 2 nights in Apr 2025

4/10 Poor

Holly

Traveled with family
Disliked: Amenities, property conditions & facilities
When we were taking a shower on the 1st night, the water never got hot and the water pressure was horrible. We stayed on the 5th floor, last room on the floor. I do understand it takes a while for the hot water to travel , but it only got colder and zero water pressure. In the tub, it was worse than a kitchen sink faucet. We called the front desk and a maintenance guy came up and said it’s bc we were on the 5th floor and the last room. Nothing was done . Didn’t offer us to move to a different room. So, the next night- we tried showering at a different time and it was worse. After my daughter and me , my husband and sons water was ice cold at the end of the shower. I advised the front desk at checkout I was not happy about the water in the bathroom : no pressure and not hot. All they said was “sorry, I’ll get that checked on”. Not being able to have a decent shower, makes for a bad overall experience. I will probably never recommend this hotel or stay here again.
Stayed 2 nights in May 2025

6/10 Okay

Jeff

Liked: Staff & service
NA
Stayed 2 nights in May 2025

8/10 Good

Amy

Stayed 2 nights in May 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
We liked that it had a water park in it. They need to fix the ceiling though cause it’s leaking.
Stayed 2 nights in May 2025

8/10 Good

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Only problem our shower didn’t work room 3027!! Someone had broke the knob!!
Stayed 1 night in May 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
We got a room with a jetted tub in it. It’s was great. Every employee we meet was super nice & accommodating! We will definitely be back to stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property very quiet. Very clean. No problems
Stayed 1 night in May 2025

8/10 Good

Mary Jane

Traveled with family
Liked: Staff & service, room comfort

For a one night stay it wasn’t bad

It was a nice stay. The hotel is older and a tad rundown. Needs a good cleaning. The only issue we had was as they were fixing the elevator in the morning, They kept setting off the fire alarm. We went on the off-season, so it wasn’t crowded, which was really nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shane and Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Tina

Traveled with family
Liked: Staff & service
Average
Stayed 1 night in Apr 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet with staff very friendly. Little difficulty trying to figure out where to turn into property! Overall very pleased!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Property is having construction but it is very convenient and clean - good place to stay. Would stay again for price and location.
Stayed 2 nights in Apr 2025

6/10 Okay

Bobby

Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Bed was good, was expecting kitchen like we had before with stove and big frig. Tv had very little or no stations to watch anything. Everything was clean and nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025