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Grand Smokies Resort Lodge

2.5 star property

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Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby
Exterior
Lobby sitting area
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.8 out of 10
Good
(72 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

8.2 out of 10
Very good
(88 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | Iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

8.6 out of 10
Excellent
(78 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi, bed sheets

Family Suite

9.0 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

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About the neighborhood

Pigeon Forge

Titanic Museum is a short stroll from Grand Smokies Resort Lodge, and other popular attractions like Island at Pigeon Forge are within a mile (2 km). This 160-room hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. It's connected to the convention center in central Pigeon Forge and also close to Dollywood and LeConte Center at Pigeon Forge.

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.2 miles
  • Christmas Place - 6 min walk - 0.4 miles
  • Titanic Museum - 11 min walk - 0.6 miles
  • Hatfield and McCoy Dinner Show - 12 min walk - 0.7 miles
  • Island at Pigeon Forge - 16 min walk - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Mellow Mushroom - ‬3 min drive
  • ‪Azul - ‬17 min walk
  • ‪Mel's Classic Diner - ‬17 min walk

About this property

Grand Smokies Resort Lodge

Grand Smokies Resort Lodge features an indoor pool, a children's pool, and a gym. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, phones, and ironing boards are also available. Change of towels is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

Similar properties

Property grounds
Econo Lodge Pigeon Forge Riverside
  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
8.8 out of 10, Excellent, 2,783 reviews
$67 nightly
The price is $75
Apr 21 - Apr 22
Total with taxes and fees
Econo Lodge Pigeon Forge Riverside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day
  • Cribs/infant beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to midnight.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at Grand Smokies Resort Lodge?

Grand Smokies Resort Lodge provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Grand Smokies Resort Lodge?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Grand Smokies Resort Lodge on Mar 25, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Grand Smokies Resort Lodge?

Located steps from Hollywood Wax Museum, this hotel is in Pigeon Forge, and within a 10-minute walk of Christmas Place and Country Tonite Theatre. You'll also find Titanic Museum and Island at Pigeon Forge within a short drive.

Is parking available on site at Grand Smokies Resort Lodge?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Grand Smokies Resort Lodge feature a casino at the property?

No, Grand Smokies Resort Lodge doesn't have a casino.

Is there an indoor pool at Grand Smokies Resort Lodge?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and midnight.

What will couples enjoy most about a stay at Grand Smokies Resort Lodge?

There are many amenities for couples at this hotel, including a restaurant plus some guestrooms feature a private hot tub and a fireplace.

Are there hot tubs at Grand Smokies Resort Lodge?

No, this hotel doesn't have a spa tub.

Does Grand Smokies Resort Lodge feature a restaurant that includes a breakfast menu?

No, Grand Smokies Resort Lodge doesn't have a restaurant that serves breakfast.

Will Grand Smokies Resort Lodge allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Grand Smokies Resort Lodge for a fee of USD 40.00 per pet, per day. A deposit of USD 200.00 per stay is collected.

Are there connecting rooms at Grand Smokies Resort Lodge?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grand Smokies Resort Lodge?

The closest major airport to Grand Smokies Resort Lodge is McGhee Tyson Airport (TYS), which is about 23.1 mi away.

Are there rooms with balconies that I can book at Grand Smokies Resort Lodge?

Yes, some guestrooms at Grand Smokies Resort Lodge offer a balcony and may feature mountain views.

Grand Smokies Resort Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 581 out of 1217 reviews
Rating 8 - Good. 280 out of 1217 reviews
Rating 6 - Okay. 191 out of 1217 reviews
Rating 4 - Poor. 91 out of 1217 reviews
Rating 2 - Terrible. 74 out of 1217 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Leigha

Stayed 2 nights in Nov 2025

6/10 Okay

Rich

Traveled with family
Disliked: Room comfort
We use to really like this place. I now realize we were just lucky not to he next to someone. The walls are super thin. You can hear conversion from the next room. I even spoke back to calmly to let them know and they quieted down. Im sure it surprised them as well to hear my voice. The kitchen and pool are the best amenities here. Breakfast is only served Sat and Sun now. The bed was lumpy and uncomfortable. I barely slept at all.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael, Lewisville

Stayed 1 night in Dec 2025

4/10 Poor

Brian

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
The pool made my son break out… and the chlorine was terrible the smell made my eyes and nose burn and gave me horrible headache.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was excellent!!! Would definitely recommend and return to stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Very clean and very nice pool area. Close to hospital. Would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Tammy

Stayed 2 nights in Dec 2025

8/10 Good

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place to stay during the winter! The indoor heated pool is one of the warmest pools we’ve ever swam in. The hotel was clean and the service was friendly. There’s a cute little arcade for kids to play games too. You can walk to Cracker Barrel and many other restaurants.
Stayed 3 nights in Nov 2025

10/10 Excellent

Thomas J.

Liked: Cleanliness, staff & service, amenities
Dunno about "spotless", but the room was quite clean and usually quiet. The hotel was perfectly located for our needs. Our first couple of nights were quiet, then our neighbors arrive: loud children slamming doors, a baby crying, a couple of small "yappy" dogs. That's not the fault of the hotel, but some guests seem unconcerned with other guests.
Stayed 5 nights in Nov 2025

8/10 Good

Stephanie

Stayed 2 nights in Nov 2025

10/10 Excellent

Ariel

Traveled with family
Liked: Cleanliness, staff & service, amenities
The stay was excellent
Stayed 1 night in Nov 2025

8/10 Good

Brandon

Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

10/10 Excellent

Tawnya

Staff were decent , room was clean. Breakfast at Wood Grill was good. W
Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Room was spacious and bed comfortable. Nice clean rooms!
Stayed 1 night in Dec 2025

6/10 Okay

jeff, Sardis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds , the frames were squeaky and so loud my wife couldn’t sleep. They didn’t have box frames but were laid on a metal folding table that was unbelievably loud. We stayed 2 days but will not stay again. We looked as we were going in and out when the maids were cleaning. All them were the same .
Stayed 2 nights in Nov 2025

8/10 Good

Bryce

Stayed 1 night in Nov 2025

10/10 Excellent

Rynisha

Stayed 1 night in Nov 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for kids expected room to be nicer.
Stayed 1 night in Nov 2025

4/10 Poor

Daniel

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The sheets were not clean and the noise was terribly loud when someone ran water. The first night woke us up at 3 am. I would not stay here again
Stayed 3 nights in Nov 2025

6/10 Okay

Virmarie

Traveled with pets
Liked: Staff & service
I recently stayed at Grand Smokies Resort Lodge and overall had a really nice experience. The pool was one of my favorite parts of the hotel—clean, refreshing, and a great place to unwind. I also loved the arcade area; it added a fun touch and gave me something extra to enjoy during my downtime. The customer service was impressive as well. Every staff member I interacted with was friendly, professional, and quick to help with anything I needed. There were a couple of downsides worth mentioning. The pet policy was a bit inconvenient for me, since you aren’t allowed to leave pets alone in the room at any time. This made it difficult to go out for a bit without bringing my pet along. Also, breakfast isn’t included—rather, you just get a discount at a nearby restaurant. It would’ve been much more convenient to have breakfast onsite or included with the stay. Still, I had a good time overall and appreciated the amenities and customer service. With a few tweaks, this could easily be a five-star stay. I would consider coming back again.
Pool area
Pool area
Pool area
Stayed 3 nights in Nov 2025

2/10 Terrible

Jamie

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pet disclosure incorrect. Charged extra $40 and $200 deposit. Site shows couch in room they ssid havent had couch i. 2 years, Couldn't even get that and changed our room completely. No where for my daughter to sleep so charged $15 for a bed thats dirty and now they said they are looking for a clean one. Complete hassles. So much for a relaxing get away.
Stayed 1 night in Nov 2025

6/10 Okay

Dianna

This establishment needs some major upgrades
Stayed 2 nights in Nov 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just spend a little more for somewhere nicer this whole property looks like it was nice about 25 years ago. Carpets stained, the old man at the front desk made me wait 10 minutes just to hand me a voucher to be able to eat breakfast at their run down restaurant which you still have to buy a drink and are expected to tip. The transvestite at the desk checking in wasn't very friendly overall weird atmosphere.
Stayed 2 nights in Nov 2025

8/10 Good

Chelci

Stayed 1 night in Nov 2025