Title: BEWARE — This Hotel Stole money From Me!
I booked this hotel in Phuket for 6 nights, paying a pretty high price. After the first night, I woke up with an intense, sharp pain in my lower back that made it hard to breathe — maybe from their terrible mattress. The pain was so severe I couldn’t risk spending another night there, so I checked out the next day.
That’s when the outright theft started. The hotel refused to refund me the remaining nights, claiming they would “take care of me” if I returned. When I came back three days later, the reception staff actually laughed at me, refused to give me a room, and still wouldn’t return my money. When I mentioned writing a bad review, they basically laughed at me and kicked me out with nothing.
They also clearly took advantage of the fact that I don’t speak the local language, making it even easier for them to treat me unfairly.
I’ve visited Thailand many times and have always known Thai people to be honest — I have never experienced theft like this. But this hotel stole money me without any shame.
As far as the hotel itself, it’s a huge place full of nothing. It has a beautiful pool that closes at six, and to exit the property you actually need a golf cart.