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Patong Paragon Resort & Spa

4.0 out of 5.0

Recent guest reviews

We loved our 4 nights at the Patong Paragon so much, we decided to stay for longer. Yes it is getting slightly older & could do with a re-vamp in a few areas, but that's purely cosmetic. The staff are amazing, so friendly & always greeted us with a big smile & went out of their way to help. They truly make this place. The Pool area is stunning, the location is great, right opposite the better end of Patong Beach. Nightlife and Markets are a few minutes walking distance. Buffet breakfast was excellent, great chef. Huge rooms. Older TV, but who goes to Thailand to watch TV anyway?? The beds are quite firm, but we have had the same issue with many Thai Hotels. I would highly recommend this place & we will definitely be staying again.

Just stayed here for 2 weeks a d had a great time. We had a pool access room which was great. The room itself was massive with loads of room. The bathroom was massive with seperate bath and shower with great water pressure Rooms were cleaned daily and came with free water daily beds were a bit hard but not umcomfortable. Breakfast was also great with a good selection. Pool of good size however did seem a bit dirty a couple of times but was cleaned next day Pool bar was expensive though although local shop across road offers cheap drinks as an alternative Location is great just 2 mins from beach and short walk to main nightlife areas I would recommend this hotel if price is good

I stayed here back in August 2016 staying in a deluxe room on the first floor. This time we booked a swim out room which we have enjoyed very much. Reading other people's reviews both good and bad a true. Yes the staff can be inconsistent when it comes to customer service. The hotel and rooms are in need of some cosmetic upgrades, the wifi is very very poor beds a bit hard and the breakfast is adequate.In saying this for the price we paid for a swim out room and the location just across the road from the beach and walking distance to Soi Bangla. I will stay here again when next in Phuket. Just one other thing they will not supply you with Iron if requested which I thought was a bit odd in a 4star hotel. Easily solved thou went and bought my own -520baht.

Me and my friend were there last November 2016 during my birthday. The reason why we chose patong paragon was because of the pool access. Surprisingly the room a lot bigger than I thought (and the bathroom as well). We enjoyed mostly everything during our stay at paragon except the food which doesn't taste good. Its not thai enough 😬

Perfect location, with all you need around you! away from the bustling bangla road but a 5 min walking distance. a genuine stay, worth every penny. right across the road from the beach, with 7 elevens close by.

Pool was amazing and luxurious, and probably the best feature of the hotel with swim up access to a bar. Yes, beds are hard and was almost like sleeping on a boxspring rather than a padded mattress, but we generally like really firm beds so it was fine to us. I'm very particular about bathrooms and ours did not disappoint....very well appointed...with deep soaking tub and glass shower stall. There is a severe need of modernizing and upgrading their decor (e.g. Light switches in the bedside tables circa 1970's and a huge Samsung CRT television...same one I had back about 15 years ago)I hate seeing chipped tile everywhere and that's what you'll see. If you opt for breakfast, the buffet was great by Asian standards, with your typical foods catering to the east and west. The dim sum was particularly yummy.

We stayed at this resort because the one we initially booked was not nice at all. So it was a rushed last minute things, but we were really pleased with the place. No it wasn't perfect, but we would stay again. PROS * Good location, a few minutes walk from the beach. Close enough to walk to the Bangla road madness but also far enough away that should that not interest you (like us travelling with small children, not really the place for them after dark anyway) its a great location. A few nice restaurants really close as well. * Nice room with a deck that leads onto the pool which is perfect for daytime pool access and perfect for a place to sit and have a drink or a rest after the kids have gone to sleep. * The layout of the room was nice, big bed for us and then an elevated area that worked perfectly for the kids to sleep that was somewhat tucked away, so felt some seperation unlike normal rooms that are all on the same level, and beds next to each other etc. Blackout blinds as well which was a nice touch. CONS * beds are THE HARDEST BEDS EVER. Seriously horrible, however we read reviews that gave some helpful insight on what to do. It's not easy with the language barrier, but ask for a padded mattress topper, it made a world of difference. Still insanely hard but actually could sleep on them after that. * Did not go to the restaurant, but that was because it was really depressing and uninviting. Same with the swim up bar, great idea! But a bit grim. We would stay here again, but only if we got another discounted rate.

Rooms in need of maintenance and decoration. Reported my air conditioning not working and was still not working at the end of the 2 week stay. Shower head loose spraying water over top of shower glass soaking bathroom floor. Took all night for water to drain from bath. As for the "Do Not Disturb" bean bags for the room door, don't bother they still come in, on one occasion I was on the loo shouting "toilet" but the cleaner still entered. On one occasion returning to the hotel they attempted to charge me for my partner who was already booked into the hotel with me. Only one reasonable English speaking staff member. Mini bar and room service charges extremely expensive. Limited seating at pool side and limited sun dues to position. Service at pool side almost none existent. All in all there are much nicer places to stay in Patong for the same if not less cost.

Checked in for one night after arriving from Phi Phi, got upgraded to Junior suite on the 3rd floor ( 316) . The room is great, clean and we found everything in perfect order. The staff really struggles with English ( language or British?).. Point is that we opted to travel to Thailand and we could have learned some Thai, I guess. There is one universal language though and it is well spoken and understood everywhere in the world- SMILE- , notice immediately being able to explain and get what you are looking for. This is certainly Land of Smiles We spent 10 days on this great holiday, stayed 6 days in Merlin beach, 2 days on Phi Phi ( will write a separate review on Phi Phi - but briefly- potentially catastrophic stay there was turned into superb experience thanks to the staff there and thanks to learning the universal language as pointed already). Well done for Thailand! The other useful tip would be to try to remember that when traveling and exploring, we are visiting not colonizing.

Me and my man had our first holiday away from the kids here last November. We went with my brother and his partner who had the room next door. We arrived early November when the hotel was very quiet and we were given a pool access room (we didn't pay for this). Room was lovely, nice and big with a great bathroom, shower was wonderful, the room was big with a safe and a small fridge. You just opened the patio door the walked straight into the pool. Parts of the hotel were a bit tired but clean none the less. The only real problem was the bed. I have never, I repeat NEVER slept on a bed so hard in my whole life!!!' I swear the mattress was full of bricks it just didn't give a millimetre! Good job I never threw myself on it, I could have come a right cropper. The pool was lovely although could do with a good hoover and some of the tiles around it were broken and very sharp. Just before we left my brothers girlfriend cut her toe really badly on one of the broken tiles. There is a bar in the Middle of the pool that served great cocktails (happy hour from 4-6pm 2 for 1 cocktails) but the food wasn't much cop, very greasy. There was a brilliant restaurant right across the road that served Thai and European foods, the most lovely staff. We absolutely loved our holiday and will be back, just not to this hotel unless they change the mattresses!!!

Room options

Room, Pool Access

King 1 | Twin 2 | Sleeps 3

Junior Suite

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 431 reviews