Holiday Inn Phoenix - Chandler by IHG

3.0 star property
Hotel with an outdoor pool, in the vicinity of Chandler Fashion Center

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Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Exterior
Exterior
Property amenity
Meeting facility
Exterior

Popular amenities

  • Breakfast available
  • Hot Tub
  • Room service
  • Housekeeping

Explore the area

Map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Ocotillo Golf Resort
    ‪10 min walk‬
  • Chandler Fashion Center
    ‪8 min drive‬
  • Wild Horse Pass Motorsports Park
    ‪13 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪27 min drive‬

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Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.6 out of 10
Excellent
(10 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • 364 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Chandler

Located in Ocotillo, Holiday Inn Phoenix - Chandler by IHG is within a 10-minute drive of popular attractions such as Chandler Center for the Arts and Chandler Fashion Center. This 106-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Ocotillo Golf Resort - 10 min walk - 0.6 miles
  • Chandler Fashion Center - 8 min drive - 6.1 miles
  • Chandler Center for the Arts - 9 min drive - 5.9 miles
  • Phoenix Premium Outlets - 12 min drive - 9.6 miles
  • Wild Horse Pass Motorsports Park - 13 min drive - 9.6 miles

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • ‪Intel - OC8 Cafe - ‬5 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Black Rock Coffee Bar - ‬4 min walk

About this property

Holiday Inn Phoenix - Chandler by IHG

Hotel with an outdoor pool, in the vicinity of Chandler Fashion Center
At Holiday Inn Phoenix - Chandler by IHG, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 12 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free newspapers are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Frequently asked questions

Is a free cancellation option available at Holiday Inn Phoenix - Chandler by IHG?

Holiday Inn Phoenix - Chandler by IHG provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Holiday Inn Phoenix - Chandler by IHG?

This hotel is situated in Ocotillo within a short 12-minute walk of Ocotillo Golf Resort and also 15 minutes on foot from Zelma Basha Salmeri Gallery. You'll also find Tumbleweed Park and IronOaks Fitness & Racquet Center within a short drive.

Will I be able to park at Holiday Inn Phoenix - Chandler by IHG?

Yes, parking is offered for USD 12 per day.

Does Holiday Inn Phoenix - Chandler by IHG have a casino?

No, Holiday Inn Phoenix - Chandler by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Phoenix - Chandler by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Holiday Inn Phoenix - Chandler by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a restaurant plus some guestrooms include free Internet access.

Does Holiday Inn Phoenix - Chandler by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn Phoenix - Chandler by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Phoenix - Chandler by IHG serves buffet breakfast for a surcharge each morning at The Spoke Cafe.

Does Holiday Inn Phoenix - Chandler by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Phoenix - Chandler by IHG for a fee of USD 100 per accommodation, per stay.

Does Holiday Inn Phoenix - Chandler by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Phoenix - Chandler by IHG?

The closest major airport to Holiday Inn Phoenix - Chandler by IHG is Chandler, AZ (CHD-Chandler Municipal), which is 5.4 mi away (14 minutes by car). Another top airport is Phoenix - Mesa Gateway Airport (AZA), which is located 17 mi away (27-minute drive).

Can I book a room with a balcony at Holiday Inn Phoenix - Chandler by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Phoenix - Chandler by IHG.

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 933 reviews
Rating 8 - Good. 207 out of 933 reviews
Rating 6 - Okay. 75 out of 933 reviews
Rating 4 - Poor. 37 out of 933 reviews
Rating 2 - Terrible. 32 out of 933 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect..
Stayed 2 nights in Apr 2025

10/10 Excellent

C J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Jon

Stayed 7 nights in Apr 2025

10/10 Excellent

Melissa A

Traveled with family
Stayed 1 night in Apr 2025

10/10 Excellent

JASMINE D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean & well maintained the property was. The staff was professional & helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Nice hotel close to family great value. Better than expected
Stayed 1 night in Mar 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tyler E

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Property located in a great area with access to shops and supermarkets. Area is very good for active individuals with walking trails and bike paths.
Stayed 4 nights in Apr 2025

8/10 Good

Steph

Stayed 4 nights in Mar 2025

6/10 Okay

Anthony

Stayed 4 nights in Mar 2025

2/10 Terrible

TIMOTHY

Stayed 4 nights in Feb 2025

2/10 Terrible

Debra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is disgusting!! We were out in a room that we did NOT request, the bar has been closed since November, 2024, which you NEED just to stay at this facility! Went to sit in the jacuzzi & it was filled with mold, algae, amoebas…totally disgusting!!! Staff is clueless! There is clearly no management for this facility! Will never stay at a Holiday Inn again!
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

4/10 Poor

Kasey

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

MAURICE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in front desk clerk informed us there is a 5.00 per day parking fee.When we checked out that fee turned out to be 12.00 per day .Also when checking in we were informed the restaurant and bar are closed indefinetly.Arriving to our room the sink water faucet blurted out air then began running brown dirty water.I notified front desk and they informed me to let it run for a while to clear up, apparently water system was down.Over priced insult is what I call this place.Surprised Holiday Inn at Ocotillo fell below a Motel 6 standards .I give this Hotel a big thumbs down and a middle finger up.
Stayed 2 nights in Mar 2025

8/10 Good

John

Stayed 2 nights in Mar 2025

8/10 Good

Rick

Business traveler
Liked: Cleanliness
Great location for things in and around the south Phoenix metro area.
Stayed 1 night in Feb 2025

10/10 Excellent

Denese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly & accommodating. Suite was clean & has a fridge & microwave & plenty of room to relax. Love the Dove products provided. Strip mall across the street for shopping & eating but we tried St A’s across the parking lot & had an awesome meal & drinks!
Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Not as good as other Holiday Inn.

Front desk lady was too rude. We were waiting for checkin for more than 40 min. Here attitude was obnoxious. Rooms are not as par as other Holiday Inn.
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, accessible room comfortable.

Hotel stay was good. The accessible room we had was the perfect set up. Room and bathroom was clean, bedding was good. Only 2 things I mention for improvement: we showered at various times and each time we showered, all we got was Luke-warm water, no hot water. Also, there was a group of hockey players and their parents in town for a hockey tournament and the children were allowed to run loose all over the property without adult supervision and they were quite loud in the hallway and I had to talk to them each night around 11:00 p.m. The adults in the group were allowed to be very loud in the pool area until 11:00, even though pool hours ended at 10:00, and they were also very loud in the lobby each night.
Stayed 3 nights in Feb 2025