Holiday Inn Phoenix - Chandler by IHG

3.0 star property
Hotel with an outdoor pool, in the vicinity of Chandler Fashion Center

Choose dates to view prices

Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Golf
Exterior
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Hot Tub
  • Room service
  • Housekeeping

Explore the area

Map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Ocotillo Golf Resort
    ‪10 min walk‬
  • Chandler Fashion Center
    ‪8 min drive‬
  • Wild Horse Pass Motorsports Park
    ‪13 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪27 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Communication)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 364 sq ft
  • Sleeps 4
  • 1 King Bed

You may also like

About the neighborhood

Chandler

Located in Ocotillo, Holiday Inn Phoenix - Chandler by IHG is within a 10-minute drive of popular attractions such as Chandler Center for the Arts and Chandler Fashion Center. This 106-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Ocotillo Golf Resort - 10 min walk - 0.6 miles
  • Chandler Fashion Center - 8 min drive - 6.1 miles
  • Chandler Center for the Arts - 9 min drive - 5.9 miles
  • Wild Horse Pass Motorsports Park - 13 min drive - 9.6 miles
  • Rawhide Western Town & Event Center - 15 min drive - 10.5 miles

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • ‪Intel - OC8 Cafe - ‬5 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Black Rock Coffee Bar - ‬4 min walk

About this property

Holiday Inn Phoenix - Chandler by IHG

Hotel with an outdoor pool, in the vicinity of Chandler Fashion Center
At Holiday Inn Phoenix - Chandler by IHG, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 12 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a hot tub, meeting rooms, and conference space.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free newspapers are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Frequently asked questions

Is a free cancellation option available at Holiday Inn Phoenix - Chandler by IHG?

Holiday Inn Phoenix - Chandler by IHG provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Phoenix - Chandler by IHG?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Phoenix - Chandler by IHG on Jun 22, 2025 start from $93.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Phoenix - Chandler by IHG?

This hotel is situated in Ocotillo within a short 12-minute walk of Ocotillo Golf Resort and also 15 minutes on foot from Zelma Basha Salmeri Gallery. You'll also find Tumbleweed Park and IronOaks Fitness & Racquet Center within a short drive.

Is there parking available at Holiday Inn Phoenix - Chandler by IHG?

Yes, parking is offered for USD 12 per day.

Does Holiday Inn Phoenix - Chandler by IHG have a casino?

No, Holiday Inn Phoenix - Chandler by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Phoenix - Chandler by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Holiday Inn Phoenix - Chandler by IHG?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a restaurant plus some guestrooms include free Internet access.

Are there hot tubs at Holiday Inn Phoenix - Chandler by IHG?

Yes, this hotel has a spa tub.

Does Holiday Inn Phoenix - Chandler by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Phoenix - Chandler by IHG serves buffet breakfast for a surcharge each morning at The Spoke Cafe.

Does Holiday Inn Phoenix - Chandler by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Phoenix - Chandler by IHG for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Holiday Inn Phoenix - Chandler by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Phoenix - Chandler by IHG?

The closest major airport to Holiday Inn Phoenix - Chandler by IHG is Chandler, AZ (CHD-Chandler Municipal), which is 5.4 mi away (14 minutes by car). Another top airport is Phoenix - Mesa Gateway Airport (AZA), which is located 17 mi away (27-minute drive).

Are there rooms with balconies at Holiday Inn Phoenix - Chandler by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Phoenix - Chandler by IHG.

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 909 reviews
Rating 8 - Good. 207 out of 909 reviews
Rating 6 - Okay. 71 out of 909 reviews
Rating 4 - Poor. 37 out of 909 reviews
Rating 2 - Terrible. 31 out of 909 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

4/10 Poor

Kasey

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

MAURICE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in front desk clerk informed us there is a 5.00 per day parking fee.When we checked out that fee turned out to be 12.00 per day .Also when checking in we were informed the restaurant and bar are closed indefinetly.Arriving to our room the sink water faucet blurted out air then began running brown dirty water.I notified front desk and they informed me to let it run for a while to clear up, apparently water system was down.Over priced insult is what I call this place.Surprised Holiday Inn at Ocotillo fell below a Motel 6 standards .I give this Hotel a big thumbs down and a middle finger up.
Stayed 2 nights in Mar 2025

8/10 Good

John

Stayed 2 nights in Mar 2025

8/10 Good

Rick

Business traveler
Liked: Cleanliness
Great location for things in and around the south Phoenix metro area.
Stayed 1 night in Feb 2025

10/10 Excellent

Denese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly & accommodating. Suite was clean & has a fridge & microwave & plenty of room to relax. Love the Dove products provided. Strip mall across the street for shopping & eating but we tried St A’s across the parking lot & had an awesome meal & drinks!
Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Not as good as other Holiday Inn.

Front desk lady was too rude. We were waiting for checkin for more than 40 min. Here attitude was obnoxious. Rooms are not as par as other Holiday Inn.
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, accessible room comfortable.

Hotel stay was good. The accessible room we had was the perfect set up. Room and bathroom was clean, bedding was good. Only 2 things I mention for improvement: we showered at various times and each time we showered, all we got was Luke-warm water, no hot water. Also, there was a group of hockey players and their parents in town for a hockey tournament and the children were allowed to run loose all over the property without adult supervision and they were quite loud in the hallway and I had to talk to them each night around 11:00 p.m. The adults in the group were allowed to be very loud in the pool area until 11:00, even though pool hours ended at 10:00, and they were also very loud in the lobby each night.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel and Lottie, Independence

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

JAMES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Danielle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very safe at this location and felt pleased with my stay. My room was really nice and clean. It was quiet. Numerous food and shopping options to walk to right from the hotel. I wish there was a free breakfast option and that actual creamer and not powdered creamer was provided with the coffee maker in the room.
Stayed 3 nights in Jan 2025

6/10 Okay

Louis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value but needs some love

Bar was closed and WiFi didn’t work.. no booze and no porn
Stayed 2 nights in Jan 2025

2/10 Terrible

Diana

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again. Late arrival, slow checkin. Rude.

I booked it last minute because I was very tired from driving. I arrived at 10:30 PM only to find the manager talking about her alcohol problems with a guest checking in just in front of me. The manager took an extraordinarily long time to discuss some type of heartburn treatments with the person in front of me. I had to politely interrupt to remind them that it was late, and I would like to check in to get to bed. The manager behind the desk, seemed insulted and bothered by my request. She was very rude and by the time I got to check in she reported there was no Wi-Fi and so I asked if possible to waive the $12 parking fee and she said no. Parking was far from my room and it was raining out so that took some time by the time I got my key. I will never stay here at this property again, and Holiday Inn hiring such a poor Management in charge, I will think twice about staying at any Holiday Inn.
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay in a whole was good. I didn’t like the idea of paying for parking every day in a suburban area with lots of area. The staff was friendly especially maintenance. I’m sure because of staffing the restaurant was closed except for breakfast. In other properties like this one is was free. Room was nice and housekeeping was efficient.
Stayed 7 nights in Jan 2025

8/10 Good

Riley

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

So so

Hotel was decent, advertised "breakfast" however the breakfast cost $16, and the check in clerk was super rude rude. Huge turnoff for a $200 room.
Stayed 1 night in Jan 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 5 nights in Dec 2024

10/10 Excellent

John, Wake Forest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was friendly, and the room was comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lezlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, staff great but no notice the restaurant and bar shut down. Also I was charged for parking with was not mentioned
Stayed 3 nights in Jan 2025

10/10 Excellent

Anna

Stayed 1 night in Sep 2024

10/10 Excellent

brent

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Michael

Stayed 4 nights in Jan 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Homero

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and Staff were excellent and accommodating. Very nice place to stay for sure. I will stay here each time I'm in the area!
Stayed 13 nights in Dec 2024