Fairmont Scottsdale Princess

5.0 star property
Suburban resort with 5 restaurants and 6 outdoor pools

Choose dates to view prices

Photo gallery for Fairmont Scottsdale Princess

6 outdoor pools, open 6:00 AM to 10:00 PM, cabanas (surcharge)
Property video
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Restaurant
  • Air conditioning

Explore the area

View in a map
7575 E Princess Drive, Scottsdale, AZ, 85255
  • Place, Palomino Ballroom & Conference Center
    ‪2 min walk‬
  • Place, Tournament Players Club of Scottsdale
    ‪14 min walk‬
  • Place, TPC Scottsdale Champions Course
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪26 min drive‬

Room options

Fairmont 1 King- 525sf 49sm Patio or balcony, oversized shower, limited views

8.6 out of 10
Excellent
(18 reviews)
  • 525 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Fairmont 2 Queens- 525sf 49sm Patio or balcony, oversized shower, limited views

9.6 out of 10
Exceptional
(24 reviews)
  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Privado Studio 1 King- 700sf 65sm Patio or balcony, gas fireplace, sofa bed, soaking bathtub

8.4 out of 10
Very good
(9 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Fairmont Gold Jr Suite 1 King- 600sf 56sm Lounge access with breakfast, patio or balcony, tub

10.0 out of 10
Exceptional
(13 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Privado One Bedroom Suite 1 King- 850sf 79sm Patio or balcony, gas fireplace, soaking bathtub

10.0 out of 10
Exceptional
(1 review)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Privado One Bedroom Suite Golf View 1 King- 850sf 79sm Patio or balcony, gas fireplace, tub

9.0 out of 10
Wonderful
(2 reviews)
  • Golf view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Cholla One Bedroom Suite 1 King- 850sf 80sm Patio or balcony, sofa bed, oversized shower

  • 800 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Fairmont View 1 King- 525sf 49sm Balcony with golf views, oversized shower, on floors 2-4

8.8 out of 10
Excellent
(39 reviews)
  • Golf view
  • 525 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe View 1 King- 525sf 49sm Patio or balcony, premium pool views, oversized shower

8.8 out of 10
Excellent
(13 reviews)
  • 525 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Fairmont View 2 Queens- 525sf 49sm Balcony with golf views, oversized shower, on floors 2-4

9.4 out of 10
Exceptional
(13 reviews)
  • Golf view
  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Fairmont Gold Jr Suite 2 Queen- 600sf 56sm Lounge access with breakfast, patio or balcony, tub

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature 1 King- 530sf 49sm Patio or balcony in Sunset Beach wing, oversized shower

10.0 out of 10
Exceptional
(6 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Signature 2 Queens- 530sf 49sm Patio or balcony in Sunset Beach wing, oversized shower

9.2 out of 10
Wonderful
(7 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Privado Studio 2 Queen- 700sf 65sm Patio or balcony, gas fireplace, sofa bed, soaking bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • Sleeps 5
  • 2 Queen Beds

Privado One Bedroom Suite 2 Queen-850sf 79sm Patio or balcony, gas fireplace, soaking bathtub

10.0 out of 10
Exceptional
(1 review)
  • 850 sq ft
  • Sleeps 5
  • 2 Queen Beds

Fairmont 1 King Mobility Access Roll In Shower- 525sf 49sm Patio or balcony, Limited views

9.4 out of 10
Exceptional
(8 reviews)
  • 523 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe View 2 Queens- 525sf 49sm Patio or balcony, premium pool views, oversized shower

  • 525 sq ft
  • Sleeps 4
  • 2 Queen Beds

Princess 1 Bedroom Suite 1 King- 1150sf 107sm Patio, parlor and dining area, 2 full bathrooms

  • Lagoon view
  • 1150 sq ft
  • Sleeps 4
  • 1 King Bed

Sunset Beach 1 Bedroom Suite 1 King-1077sf 100sm Patio or balcony, pool view, oversized shower

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Fairmont Gold 1 Bedroom Suite 1 King-1275sf 118sm Lounge with breakfast, Patio or balcony, tub

  • 1274 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Fairmont Gold Jr Suite Golf View 1 King- 600sf 56sm Lounge with breakfast, patio or balcony

10.0 out of 10
Exceptional
(1 review)
  • Golf view
  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

Fairmont 2 Queens Mobility Access Roll In Shower- 525sf 49sm Patio or balcony, Limited views

10.0 out of 10
Exceptional
(1 review)
  • 523 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature 1 King Mobility Access Roll In Shower- 530sf 49sm Patio or balcony in Sunset wing

  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Signature 2 Queen Mobility Access Roll In Shower- 530sf 49sm Patio or balcony in Sunset wing

  • 526 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Fairmont Gold, Junior Suite, 2 Queen Beds, Golf View (Patio or Balcony)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Scottsdale

Fairmont Scottsdale Princess places you next to Palomino Ballroom & Conference Center and within a mile (2 km) of Scottsdale Sports Complex. This 750-room, 5-star resort has 6 outdoor pools along with a golf course and a full-service spa.

What's nearby

  • Palomino Ballroom & Conference Center - 2 min walk - 0.1 miles
  • Tournament Players Club of Scottsdale - 14 min walk - 0.8 miles
  • Penske Racing Museum - 15 min walk - 0.8 miles
  • Scottsdale Sports Complex - 17 min walk - 0.9 miles
  • TPC Scottsdale Champions Course - 3 min drive - 1.2 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 29 min drive

Restaurants

  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Toro - ‬19 min walk
  • ‪Persian Room - ‬3 min drive
  • ‪Draft Kings Sportsbook At TPC Scottsdale - ‬5 min drive

About this property

Fairmont Scottsdale Princess

Suburban resort with 5 restaurants and 6 outdoor pools
Fairmont Scottsdale Princess features a golf course, a full-service spa, and 6 outdoor pools. Parking is available for USD 28 per day (USD 40 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury resort include a children's pool, a gym, and 2 hot tubs.
Guests can expect WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Furnished balconies or patios, iPod docks, and minibars are also standard. Housekeeping is available on request.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. 6 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Well & Being has 26 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per day)
  • Available in some public areas: WiFi (USD 14.99 per night)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 28 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 25 to 40 per person
  • 3 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bourbon Steak
  • Ironwood American Kitchen
  • La Hacienda
  • The Plaza Bar
  • Toro Restaurant

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 6 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Ice skating
  • Outdoor pickleball court
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 46,005 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Espresso maker
  • Late-night room service
  • Microwave on request
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Curbside]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per day, plus a deposit of USD 150 per stay
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 62.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Shuttle service
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 25 to 40 per person
  • Fee for in-room wireless internet: USD 14.99 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 14.99 per night (rates may vary)
  • Self parking fee: USD 28 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Princess
Fairmont Princess Hotel
Fairmont Princess Hotel Scottsdale
Fairmont Princess Scottsdale
Fairmont Scottsdale Princess
Princess Scottsdale
Fairmont Scottsdale Princess Hotel
Scottsdale Fairmont Princess
Scottsdale Princess
Scottsdale Princess Fairmont
The Fairmont Scottsdale Princess
Fairmont Scottsdale Hotel Scottsdale
Fairmont Hotel Scottsdale
Scottsdale Fairmont
Fairmont Scottsdale Princess Resort
Fairmont Princess Resort
Scottsdale Princess
The Fairmont Scottsdale Princess
Fairmont Hotel Scottsdale
Scottsdale Fairmont
Fairmont Scottsdale Princess Resort
Fairmont Scottsdale Princess Scottsdale
Fairmont Scottsdale Princess Resort Scottsdale

Frequently asked questions

Are free cancellation options available at Fairmont Scottsdale Princess?

Fairmont Scottsdale Princess offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Fairmont Scottsdale Princess?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Fairmont Scottsdale Princess on Feb 16, 2026 start from $745.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Fairmont Scottsdale Princess?

This resort is located in Scottsdale within a short 19-minute walk of Scottsdale Sports Complex. You'll also find Kierland Commons and Westworld of Scottsdale within a short drive.

Is there parking available at Fairmont Scottsdale Princess?

Yes, valet parking is offered for USD 40 per day with in/out privileges. Electric car charging is also available for guests.

Is a spa located at Fairmont Scottsdale Princess?

Well & Being is the resort's spa and services include Thai massages, hot stone massages, detox wraps, and reflexology.

Does Fairmont Scottsdale Princess include a casino at the property?

No, Fairmont Scottsdale Princess doesn't have a casino.

Will I find an indoor pool at Fairmont Scottsdale Princess?

No, this resort doesn't have an indoor pool; however, there are 6 outdoor pools and 2 hot tubs. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at Fairmont Scottsdale Princess?

There are many amenities for couples at this resort, including in-room massages as well as 6 outdoor pools and 3 poolside bars.

Does Fairmont Scottsdale Princess have a hot tub?

Yes, guests can enjoy 2 spa tubs at this resort.

Does Fairmont Scottsdale Princess have a restaurant that serves breakfast?

Yes, Fairmont Scottsdale Princess has 5 restaurants, and serves a full breakfast each morning for a surcharge.

Will Fairmont Scottsdale Princess allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Fairmont Scottsdale Princess for a fee of USD 50 per pet, per day. The property also provides food and water bowls. A deposit of USD 150 per stay is collected.

Are there connecting rooms at Fairmont Scottsdale Princess?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Where is the closest airport to Fairmont Scottsdale Princess?

The closest major airport to Fairmont Scottsdale Princess is Phoenix Deer Valley Airport (DVT), which is 12 mi away (15 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 24.2 mi away (29-minute drive).

Are there rooms with balconies that I can book at Fairmont Scottsdale Princess?

Yes, every guestroom at Fairmont Scottsdale Princess comes with a furnished balcony with some featuring lagoon or golf course views.

Does Fairmont Scottsdale Princess offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Fairmont Scottsdale Princess.

Fairmont Scottsdale Princess Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 751 out of 1004 reviews
Rating 8 - Good. 131 out of 1004 reviews
Rating 6 - Okay. 61 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ekaterina

Stayed 1 night in Dec 2025

10/10 Excellent

Shellyse

Stayed 2 nights in Dec 2025

10/10 Excellent

Mehran, Trabuco Canyon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here frequently with family. Property has very nice pools, dining options, great spa, kids play area. Over all, it is my favorite place everytime I go to Scottsdale.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended for a business trip, for pleasure if you like golf is great.
Stayed 1 night in Nov 2025

8/10 Good

Tonya

Stayed 3 nights in Oct 2025

8/10 Good

Jaegyeong

Stayed 4 nights in Oct 2025

6/10 Okay

Aldina

Stayed 2 nights in Oct 2025

10/10 Excellent

shervin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Juan Carlos

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean beautiful property, Excellent Service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tina

Stayed 2 nights in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniyel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

brandon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, lots to do with kids including movie nights and pool activities
Stayed 3 nights in Aug 2025

10/10 Excellent

Charina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property that is very well maintained and pristine! Staff is very helpful and super friendly. Would stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mamuel

Stayed 1 night in Sep 2025

6/10 Okay

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Kenna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The staff is friendly. Parking is not convenient. Poor lighting in the evening and really difficult to find your building when walking. They all look alike and are not marked. There’s no drawer space. My room didn’t have a dresser to put away clothes. The safe is too small and the door opens backwards making it really difficult to use. The door to the closet opens backwards and would bang into the bathroom door. The thermostat had one setting. It was freezing and wouldn’t allow me to turn up the temperature. I just shut it completely off. Hotel came highly recommended. Beautiful but lacking.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robin

Liked: Cleanliness
Stayed 5 nights in Sep 2025

10/10 Excellent

Lucy

Stayed 1 night in Sep 2025

10/10 Excellent

Vera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gus in guest services outside of the lobby was incredibly friendly and accommodating Austin and Dorian at the front desk were great in helping with check in. I can’t remember her name but the pool staff manager was great too
Stayed 6 nights in Sep 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephanie I

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn't get better than this. The property is stunning. The customer service is exceptional. Had dinner at Bourbon Steak and La Hacienda and both were excellent. We also attended Pumpkin Fest which was fun. Loved this hotel and everything it had to offer.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness
Lovely property. Great pools. Friendly staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025