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Embassy Suites by Hilton Phoenix Downtown North

3.5 star property
Hotel with free breakfast, a quick walk to Saint Joseph's Hospital and Medical Center

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

Enjoy meals and drinks in a casual, inviting atmosphere with communal dining tables and comfortable seating.
Welcome to Embassy Suites, where a beautiful entrance sets the tone for a great stay.
Relax in our spacious lobby with a central seating area, dining tables, and comfortable chairs.
Welcome to our hotel lobby, featuring a spacious reception area with a seating space and dining area.
Relax by the serene pool, surrounded by lush greenery and natural light.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

View in a map
10 E Thomas Rd, Phoenix, AZ, 85012
  • Saint Joseph's Hospital and Medical Center
    ‪5 min walk‬
  • Heard Museum
    ‪12 min walk‬
  • Phoenix Art Museum
    ‪19 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Relax in comfort with a large bed, two bedside tables, a desk, and a chair.

Suite, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Relax in comfort with a large bed, two bedside tables, a desk, and a chair.

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Suite, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Relax in comfort with a large bed, two bedside tables, a desk, and a chair.

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Relax in this inviting space with a sofa, chair, and desk, plus a mirror and artwork above.

Studio, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Conference, Hearing)

Relax in comfort with a large bed, two bedside tables, a desk, and a chair.

Suite, 1 King Bed, Accessible (Conference, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Roll-in Shower)

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Suite, 2 Double Beds, Accessible (Roll-in Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible

Relax in this inviting space with a sofa, chair, and desk, plus a mirror and artwork above.

Studio, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Conference)

Relax in comfort with a large bed, two bedside tables, a desk, and a chair.

Suite, 1 King Bed (Conference)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Suite, 2 Double Beds, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(45 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Relax in comfort with a large bed, two bedside tables, a desk, and a chair.

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Relax in this inviting space with a large bed, a comfortable sofa, and a side table.

Studio, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Phoenix

Located in Encanto, Embassy Suites by Hilton Phoenix Downtown North is within a 10-minute walk of popular sights such as Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. This 242-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Saint Joseph's Hospital and Medical Center - 5 min walk - 0.3 miles
  • Barrow Neurological Institute - 9 min walk - 0.5 miles
  • Heard Museum - 12 min walk - 0.7 miles
  • Phoenix Art Museum - 19 min walk - 1.0 mile
  • Phoenix Convention Center - 4 min drive - 2.1 miles

Getting around

  • Thomas Rd - Central Ave Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Panera Bread - ‬1 min walk
  • ‪Fired Pie - ‬7 min walk
  • ‪Jamba - ‬8 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

Hotel with free breakfast, a quick walk to Saint Joseph's Hospital and Medical Center
Guests of Embassy Suites by Hilton Phoenix Downtown North have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 32.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find WiFi and 32-inch LED TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and sitting areas are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 32 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Salt River Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4,604 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Covered self parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Frequently asked questions

Is free cancellation available at Embassy Suites by Hilton Phoenix Downtown North?

Embassy Suites by Hilton Phoenix Downtown North provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Phoenix Downtown North?

As of Aug 7, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Phoenix Downtown North on Aug 16, 2025 start from $105.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Embassy Suites by Hilton Phoenix Downtown North?

This hotel is situated in Encanto within a short 14-minute walk of Heard Museum and also 20 minutes on foot from Phoenix Art Museum. You'll also find Chase Field and PHX Arena within a short drive.

Is parking available on site at Embassy Suites by Hilton Phoenix Downtown North?

Yes, secured parking is offered for USD 32.00 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does Embassy Suites by Hilton Phoenix Downtown North feature a casino?

No, Embassy Suites by Hilton Phoenix Downtown North doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Phoenix Downtown North?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10 PM.

What will couples enjoy most about a stay at Embassy Suites by Hilton Phoenix Downtown North?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Embassy Suites by Hilton Phoenix Downtown North?

No, there isn't a spa tub at this hotel.

Does Embassy Suites by Hilton Phoenix Downtown North have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Phoenix Downtown North serves free cooked-to-order breakfasts at Salt River Tavern each morning.

Will Embassy Suites by Hilton Phoenix Downtown North allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Phoenix Downtown North for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Embassy Suites by Hilton Phoenix Downtown North?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Embassy Suites by Hilton Phoenix Downtown North?

The closest major airport to Embassy Suites by Hilton Phoenix Downtown North is Phoenix Sky Harbor Intl. Airport (PHX), which is 7.4 mi away (11 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 18.1 mi away (23-minute drive).

Are there rooms with balconies at Embassy Suites by Hilton Phoenix Downtown North?

Yes, some guestrooms at Embassy Suites by Hilton Phoenix Downtown North offer a balcony.

Embassy Suites by Hilton Phoenix Downtown North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 767 out of 1025 reviews
Rating 8 - Good. 161 out of 1025 reviews
Rating 6 - Okay. 44 out of 1025 reviews
Rating 4 - Poor. 30 out of 1025 reviews
Rating 2 - Terrible. 23 out of 1025 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Chieh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Leticia

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cristina

Liked: Property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Ryon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Traveled with partner
Liked: Amenities, property conditions & facilities
Clean, safe place to stay with helpful friendly staff.
Stayed 1 night in May 2025

4/10 Poor

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t know I had to pay for parking and the site I booked it on never said. I will look for a hotel next time that does not charge for parking.
Stayed 1 night in May 2025

10/10 Excellent

Allyssa, miramar

Stayed 2 nights in Apr 2025

10/10 Excellent

Berenice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tyshonna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

8/10 Good

sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott, phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central phoenix location. It is near a light rail station. Staff were efficient and friendly. Rooms are comfortable and the breakfast was good
Stayed 3 nights in Apr 2025

8/10 Good

Steven, Casa Grande

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We loved our stay at Embassy Suites by Hilton in Phx Downtown North. The Building is beautiful and very close to the Parking Garage in a very clean and safe Plaza. The Front Desk Attendant was very pleasant and professional. He suggested we leave the car parked out front in order to unload the car before parking in the garage since the garage isnt connected to the hotel. He also gave us a room on the 10th floor with amazing city views. The Suite, #1021, was well appointed with a seperate livingroom and bedroom. The furniture was a bit dated but clean. The beds were perfect with a medium firmness and both rooms had large screen tvs for viewing. The Suite also had a mini fridge, microwave, coffee machine and sink upon entry. The only complaint would be the short toilet. It seemed smaller than most. As a 6'2" man I noticed the seat came up halfway between my ankles and knees. LoL. Finally, loved standing on the Balcony in the evening and taking in the sights and sounds of the city. Thanks for providing us with an Amazing stay in your Beautiful Hotel!
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Thin walls and roudy crowd

We had a big group of young guys stay next to us and party til 430am. We called security multiple times and still the noise continued. We all got a horrible night sleep due to the thin walls. Hotel seemed 75% empty yet they out a family next to a huge group of young roudy boys. Makes no sense.
Stayed 1 night in Apr 2025

10/10 Excellent

Detra, Elgin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean property
Stayed 2 nights in Apr 2025

10/10 Excellent

chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

8/10 Good

William

Stayed 3 nights in Apr 2025

10/10 Excellent

Jakaydria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional. The front desk team, attentive breakfast crew each morning and housekeepers were all great. We really enjoyed our stay, i thought the drink tickets were a nice touch although i didn't partake it was a nice gesture.
Stayed 3 nights in Apr 2025

8/10 Good

Raquel

Stayed 1 night in Apr 2025

6/10 Okay

Flor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great but due to construction next to the hotel, it was noisy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Our stay was great! We were on a trip for an NBA game and the hotel was very nice and spacious for our family of 4. We love the indoor pool for our kids and the breakfast was amazing! We didn’t get to use our complimentary drink voucher but maybe next time. The hotel is in a great area that’s not too far from the city and restaurants as well.
View from our hotel room!
Explore the city!
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great service
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and restfull

The check-in and check-out process was seamless. The room was clean and well-maintained, and I felt very safe throughout my stay. I had an excellent night’s sleep and would highly recommend this property.
Stayed 2 nights in Mar 2025

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