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The Sanctuary Resort Pattaya, BW Signature Collection

5.0 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for The Sanctuary Resort Pattaya, BW Signature Collection

Interior detail
Outdoor pool, sun loungers
Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes
2 restaurants, breakfast served
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
352/430 Phra Tam Nak, Moo 12, Nongprue, Banglamung, Pattaya, Chonburi, 20150
  • Place, Pattaya
    ‪1 min walk‬
  • Place, Phra Tamnak Beach
    ‪2 min walk‬
  • Place, Dongtan Beach
    ‪5 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, City View

Deluxe Room, 2 Twin Beds, Balcony, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds, Balcony, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Balcony, City View (Living Room)

In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Balcony, City View (Living Room)

  • City view
  • 947 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

  • Ocean view
  • 947 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed, Balcony, City View (Living Room)

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Balcony, City View (Living Room)

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Balcony, City View (Living Room)

Junior Suite, 2 Twin Beds, Balcony, City View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 2 Twin Beds, Balcony, City View (Living Room)

  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Pattaya

Located in Jomtien within a short walk of Dongtan Beach, The Sanctuary Resort Pattaya, BW Signature Collection is within a mile (2 km) of other popular sights such as Jomtien Beach. This 165-room, 5-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Pattaya - 1 min walk - 0.0 miles
  • Phra Tamnak Beach - 2 min walk - 0.1 miles
  • Dongtan Beach - 5 min walk - 0.3 miles
  • Big Buddha Temple - 17 min walk - 0.9 miles
  • Jomtien Beach - 4 min drive - 1.5 miles

Getting around

  • Pattaya Tai Station - 16 min drive
  • Utapao (UTP-Utapao Intl.) - 58 min drive

Restaurants

  • ‪I LIKE BURGER - ‬6 min walk
  • ‪Dom Pizza - ‬9 min walk
  • ‪Cajun Life Café - ‬3 min walk
  • ‪La Cremerie flagship store - ‬7 min walk
  • ‪GHAZAL Indian Restaurant - ‬5 min walk

About this property

The Sanctuary Resort Pattaya, BW Signature Collection

Luxury hotel on the beach, with outdoor pool
At The Sanctuary Resort Pattaya, BW Signature Collection, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include a business center, a free kid's club, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and bathrobes. Balconies, electric kettles, and safes are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Mar 5 - Mar 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered extended parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Oceana Restaurant
  • Rooftop Bar & Restaurant

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Dining table
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately THB 350 for adults and THB 175 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

The Sanctuary Phratamnak Pattaya
The Sanctuary Phratamnuk Pattaya
The Sanctuary Resort Pattaya BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection Hotel
The Sanctuary Resort Pattaya, BW Signature Collection Pattaya

Frequently asked questions

What is there to do near The Sanctuary Resort Pattaya, BW Signature Collection?

This hotel is situated in Jomtien, just steps from Pattaya and Phra Tamnak Beach, and within a short walk of Dongtan Beach. You'll also find Jomtien Beach and Walking Street within a short drive.

How much does it cost to stay at The Sanctuary Resort Pattaya, BW Signature Collection?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at The Sanctuary Resort Pattaya, BW Signature Collection on Mar 4, 2026 start from $72.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Sanctuary Resort Pattaya, BW Signature Collection?

Yes, self parking and long-term parking are offered for free at the hotel.

Does The Sanctuary Resort Pattaya, BW Signature Collection feature a casino on the premises?

No, The Sanctuary Resort Pattaya, BW Signature Collection doesn't have a casino.

Is there an indoor pool at The Sanctuary Resort Pattaya, BW Signature Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Sanctuary Resort Pattaya, BW Signature Collection good for couples?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Does The Sanctuary Resort Pattaya, BW Signature Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Sanctuary Resort Pattaya, BW Signature Collection have a restaurant with a breakfast menu?

Yes, The Sanctuary Resort Pattaya, BW Signature Collection has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Sanctuary Resort Pattaya, BW Signature Collection allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Sanctuary Resort Pattaya, BW Signature Collection.

Are there connecting rooms at The Sanctuary Resort Pattaya, BW Signature Collection?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Sanctuary Resort Pattaya, BW Signature Collection?

The closest major airport to The Sanctuary Resort Pattaya, BW Signature Collection is Utapao (UTP-Utapao Intl.), which is 29.3 mi away (58 minutes by car).

Can I book a room with a balcony at The Sanctuary Resort Pattaya, BW Signature Collection?

Yes, every guestroom at The Sanctuary Resort Pattaya, BW Signature Collection comes with a balcony with some featuring ocean or city views.

The Sanctuary Resort Pattaya, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 66 out of 145 reviews
Rating 8 - Good. 47 out of 145 reviews
Rating 6 - Okay. 15 out of 145 reviews
Rating 4 - Poor. 11 out of 145 reviews
Rating 2 - Terrible. 6 out of 145 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Stephanie

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Checkin was friendly and smooth - then we were led to our room and an assault of mould smell hit us. Walls visibly wet, black mould everywhere and in the aircon vents. We asked to change rooms which was accommodated very quickly and easily with the lovely staff. Crazy however to even try and put guests in that space - it was uninhabitable. Otherwise - VERY comfortable bed, huge space in the family suite.
Stayed 1 night in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, located virtually on the beach. Conveniently close to restaurants, bars, markets and the beach. Staff very helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean and staff were 110% helpful all around.
Stayed 2 nights in Oct 2025

6/10 Okay

Louis

Liked: Staff & service
The staff are great, as it usually is all over Thailand, but that hotel is showing its age and the location is good but not great. For the same dollar value you could maybe get more or the same for less
Stayed 16 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Sep 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a ocean view room on the 7th floor , this is a excellent hotel , we stayed twice now and will stay again .
Stayed 10 nights in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Location is fine , close to walking distance . The building is nice as you walk in the foyer . But the room l got was pretty outdated, smelling from moisture and roof were full of moulds, the room was dark due exposure in front of other buildings . My friend had the same room but in well lighting room facing sunlight, and was offered a fruit as a welcome. Not me ! And he paid $100 cheaper than l what l got . A let down .
Stayed 7 nights in Jul 2025

2/10 Terrible

John, Carrollton

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Maybe this hotelnwas 5 star 40 years ago but not anymore. Swimming pool was not available and faucet water was not clean. Dirty water smelled. Furnitures are old and not clean. Scared to sit on it. Don't tricked by BW. it's not worthy at all.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nakream

Stayed 3 nights in Jun 2025

10/10 Excellent

Nakream

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff friendly and professional
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2023

8/10 Good

PRITESH

Liked: Cleanliness, staff & service, room comfort

Overall nice

Stayed in the junior suite. Looks nice on the outside but so many little things were poor. The shower faucet was falling off the wall. The overhead shower would leak for over a day before it would stop when using the wand. Half the electrical outlets didn't work. With 2 TVs back to back, the remote would turn on or tune bith TVs. Tv content quality was SD at best. The lobby smelled like rubbing alcohol and the elevator buttons would push into the wall. Balcony lights would not work, and AC is only in the bedroom. Not in the living room area Good stuff - cozy bed, hot shower, good fridge, excellent location to the beach. Generally a quiet location. Super nice staff too
Stayed 4 nights in Apr 2025

10/10 Excellent

Shayne Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Liked: Amenities
Staff was great and room was awesome
Stayed 14 nights in Mar 2025

4/10 Poor

Gary

Liked: Property conditions & facilities
Disliked: Staff & service
Staff are very nice but lack of interaction between reception and housekeeping meant agreed requests were never kept which impacted on, what should have been , a very enjoyable experience. Still enjoyed my stay and outside of this the trip was still extremely enjoyable
Stayed 6 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable relaxing hotel

The staff are super kind, polite and professional. They MAKE the visit.
Stayed 7 nights in Mar 2025

8/10 Good

Per

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Peter

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This looks like it was a beautiful hotel once upon a time, but under new owners Best Western, it is worn down and in need of a desperate rehab. The lobby is very nice but deceiving, because the rooms are old and in rough shape. The water pressure and temperature were extremely inconsistent. The AC in the rooms did not work well. Our group had 5 rooms, and all were substandard. Also found bugs on the beds and in the rooms. It was in a nice area with lots to do.
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great hotel

Location near one of the prettier parts of beach, loads of nearby restaurants and bars but not a loud area at night. Great night market nearby with great food. What I'd call the nicer part of Pattaya and a great break away from Bangkok. The hotel is modern and room spacious and well decorated, booked a suite and loved the space and comfort.
Stayed 3 nights in Feb 2025

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

DIANNE, DENVER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very convenient to the beach, dining and entertainment. Pool area was excellent. Room was clean and comfortable.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jeffrey, Hoppers Crossing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Alireza

Disliked: Staff & service
Staff aren’t that friendly, parking is bad,
Stayed 1 night in Nov 2024