Centara Grand Mirage Beach Resort Pattaya5.0 out of 5.0
Recent guest reviews
My family stayed at this hotel for 4 nights in two connecting rooms. We had the Delux Ocean Views rooms. The staff at this resort are very friendly and ready to help guests the moment we arrived. The rooms are spacious and nicely decorated. The "Carpe Diem Team" at this hotel ran the Kids Club, Water Aerobics, Water Games, Bingo, T-shirts Painting and Children's Dance sessions in addition to the evening shows at buffets. My husband and I, along with my daughter and my brother and his wife had a great time participating in Ivan and Dino's water aerobics sessions. The two gentlemen were full of energy and even though I don't have young children anymore, I saw the Children's Dance session (Dino and Ivan were the leaders) and it was very fun to see little kids twirling around in the shallow water and laughing with their parents. The Coast Restaurant/Cafe (near the pools) was a great place to sit and grab a drink or a bite while the kids are having fun in the lazy river. They offer really good food (not just hot dogs or burgers). I had a butter chicken and rice set while my family had pasta, burgers and beef stroganoff. The service was great and my husband played the spin the wheel game on their iPad and won a 25% off meal coupon. We also ate at The Flames Restaurant for dinner. That night, we had an All You Can Eat Salad and Dessert when you order an entree. My family really enjoyed the food and the fresh salads. We ended up sharing all the desserts in order to try all the varieties the restaurant offered. The staff there were very polite and attentive to our needs. Centara's Oasis Restaurant/Cafe also offered a buffet breakfast that you need to take two days to sample all the food they offered. It was an elaborate buffet that not only offered great food but also fresh fruits and cooks to order stations. If you feel like having a relaxing cup of coffee and fresh pastry, the Lobby Lounge is the best place to be. The staff were so friendly there and made us feel like royalties. The Centara pools outshined the beach during our stay at this hotel. There were noises and fences near the entrance to the beach. My family stayed at the pools and enjoyed drinks and snacks at the bar in the pool. The waterfalls, the slides, and the always available tubes at the lazy river were really nice. We also discovered the hidden jacuzzi while floating around in the lazy river. There are just so much to do. I wish that they would provide microwave ovens. I think it would have been convenient for my family to heat up late night snacks. My understanding is that the hotel is not allowed to have the microwave ovens and that you can ask the staff to heat things up for you. The other thing is that we found that we had cockroaches in my room. I believe that the hotel is very clean and well maintained. The problem might be because we went in and out of our porch to see the beautiful sunset and might have let the little bugs in. Other than this, I would definitely stay at this hotel again if I ever go to Pattaya.
Our little 2 year old absolutely loves this hotel, the lazy river, slides, all the swimming pools, friendly staff, right on the beach; it ticks all the boxes! We also experienced the Saturday night Seafood Buffet which was just delicious, so many options of fresh tasty seafood! Perfect getaway close to Bangkok; we cant recommend it enough ! Love it !
My family, three of us, my daughter Rachael really enjoy staying and playing at the hotel. The pool and lazy river are excellent. The Carpe Diem Team, Dino, Tamara, Olga, Ivan are really good for organize various activities, especially later at the restaurant, they really made our holidays excellent. Thank for them. They are somehow better than disney's carton as they are real persons. We will definitly come back for another holidays.
Excellent property. overall, architecture and lazy river were great . but 3 small complaints. 1. Beds were uncomfortable, pillow would fall behind. we had requested twin bed, which we did not get, but after insistence on 3rd day, our room was trafsferrerd. 2. I feel the breakfast was very expensive. So i ate outside. 3. Waiters knew hardly any english. was very difficult to communicate in poolside restaurant and the bar. I feel your waiters can be tech enabled with tablets having google translate. 4. flush was broken, on day 1, but hotel fixed it soon. 5. TVs did not have audio input working ok, or USB drive input to watch videos.
We had a pleasant time here with my friends. I actually booked this hotel for 3nights 1room(1 king size bed) When we checked in May, who is a Duty manager arranged our room. She did up-grade our room and prepared 1 extra bed for complimentaly. It was so surprised!!! She made our stay more fantastic and valuable! And I also appriciate Mr.Tom, who is a bell staff. We had a problem about my flight. He helped us. I know it was sometimes very difficult to help gests' problem, but he did his best and it worked. His service made me relax and I totaly enjoyed our holiday. I am working one of famous hotels in Japan as a front-desk manager. So I understand service skill which we should have in the field, and the gests expect thier surtisfaction. Sometimes it is very difficlt to deal with their problems and meet demands. However, every staff we met here did thier best and did thier job with thier smile! I learned things from them. Thank you so much. We will absolutely come back here in the near future.
The staff where very rude and didn't know what they doing food was bad management were very poor we where locked is the room for two hours they had to brake the door down to get us out not one manager call to see if we were ok
We had a fantastic experience throughout our stay at this resort. May, the duty manager on June 21 2017, especially was accommodating and professional in handling our check in concern and made us feel at ease, and ensured all our questions were answered and addressed right away. Our children had a wonderful experience while the adults were equally happy at this world class facility. The attention to detail, from the building structure, spa, accommodations and activities were exceptional. We are very happy and we will miss this resort when we leave. We look forward to returning in the very near future and recommend this resort to all our family and friends. Thank you very much for an exceptional experience.
Had the best time ever at Centara, Pattaya- the nicest staff and an absolute joy live in Sep with kids. We were travelling with two small children and were made to feel most comfortable at all points. Thanks Ciara for taking care of us and making it feel like being at hotel was home- your service and warmth stays with us! Keep it up Centara and you will certainly be my choice of hotel the next time I or any of my family visit.
Very beautiful with lots of activities for the whole family. Kids love the pool and water park !!! Love the food too :) There are so many fun activities and parties for the children in case they still have some energy left from the day !!! Will come back again :)
I like this place Good view (sea view for this room) Water park suit for Children many activities for family near restaurant (if you want eat to local food) Staff very friendly and help for you need Friendly for Thai and foreign
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in North Pattaya, Centara Grand Mirage Beach Resort Pattaya is within a mile (2 km) of sights such as Tiffany's Show and World Gems Collection. This 555-room, 5-star resort has 4 outdoor pools along with a full-service spa and a free water park. On the beach, the resort is also close to CentralMarina and Art in Paradise.
There are ample dining options with 5 onsite restaurants, including Oasis, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Acqua with its ocean views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.
All 555 soundproofed rooms provide furnished balconies, minibars, and electric kettles. Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free bottled water, ceiling fans, and safes are other standard amenities.
Centara Grand Mirage Beach Resort Pattaya features a full-service spa, 4 outdoor pools, and a free water park. You can take advantage of free parking, along with a shopping center shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a lazy river, a children's pool, and a health club.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 3919 reviews