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Hotel El Panama by Faranda Grand, a member of Radisson Individuals

4.0 star property

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Photo gallery for Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Exterior
Reception
2 Double Beds Premium Room, City View | Premium bedding, down comforters, in-room safe, desk
Free daily buffet breakfast
Outdoor banquet area

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Via Espana 111, Panama City, Panama, 1753
  • Place, Via Espana
    ‪1 min walk‬
  • Place, Iglesia del Carmen
    ‪3 min walk‬
  • Place, Calle 50
    ‪5 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪7 min drive‬

Room options

View all photos for 2 Double Beds, City View

2 Double Beds, City View | Premium bedding, down comforters, in-room safe, desk

2 Double Beds, City View

8.2 out of 10
Very good
(51 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Cabin Room, Poolside Room

1 King Bed, Cabin Room, Poolside Room | Premium bedding, down comforters, in-room safe, desk

1 King Bed, Cabin Room, Poolside Room

7.8 out of 10
Good
(8 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Cabana Room, Poolside Room

2 Double Beds, Cabana Room, Poolside Room | Premium bedding, down comforters, in-room safe, desk

2 Double Beds, Cabana Room, Poolside Room

7.8 out of 10
Good
(12 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View

Room, 2 Double Beds, Non Smoking, Pool View | Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Pool View

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Superior Room, City View

1 King Bed, Superior Room, City View | Premium bedding, down comforters, in-room safe, desk

1 King Bed, Superior Room, City View

7.8 out of 10
Good
(19 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Superior Room, City View

2 Double Beds, Superior Room, City View | Premium bedding, down comforters, in-room safe, desk

2 Double Beds, Superior Room, City View

7.4 out of 10
Good
(14 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed Premium Room, City View

1 King Bed Premium Room, City View | Premium bedding, down comforters, in-room safe, desk

1 King Bed Premium Room, City View

7.2 out of 10
Good
(5 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Premium Room, City View

2 Double Beds Premium Room, City View | Premium bedding, down comforters, in-room safe, desk

2 Double Beds Premium Room, City View

8.8 out of 10
Excellent
(3 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Superior Room, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, 1 Bedroom Suite

1 King Bed, 1 Bedroom Suite | Premium bedding, down comforters, in-room safe, desk

1 King Bed, 1 Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Presidential Suite, 1 Bedroom Suite

1 King Bed, Presidential Suite, 1 Bedroom Suite | Premium bedding, down comforters, in-room safe, desk

1 King Bed, Presidential Suite, 1 Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Studio

1 King Bed, Studio | Premium bedding, down comforters, in-room safe, desk

1 King Bed, Studio

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Studio

2 Double Beds, Studio | Premium bedding, down comforters, in-room safe, desk

2 Double Beds, Studio

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, City View

1 King Bed, City View | Premium bedding, down comforters, in-room safe, desk

1 King Bed, City View

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Panama City

Located in Bella Vista, Hotel El Panama by Faranda Grand, a member of Radisson Individuals is adjacent to Via Espana and within a 10-minute walk of other popular attractions like Crown Casino. This 343-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 3 restaurants. It's connected to the convention center in central Panama City and also close to Multicentro Panama and Multiplaza Pacific Mall.

What's nearby

  • Via Espana - 1 min walk - 0.1 miles
  • Iglesia del Carmen - 3 min walk - 0.2 miles
  • Calle 50 - 5 min walk - 0.3 miles
  • Uruguay Street - 5 min walk - 0.3 miles
  • Crown Casino - 8 min walk - 0.5 miles

Getting around

  • Iglesia del Carmen Station - 1 min walk
  • Panama City Passenger Station - 14 min drive
  • Tocumen Intl. Airport (PTY) - 24 min drive

Restaurants

  • ‪Don Lee - ‬3 min walk
  • ‪Ac Rooftop Bar - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪El Jardín Vegetariano - ‬3 min walk

About this property

Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Guests of Hotel El Panama by Faranda Grand, a member of Radisson Individuals have access to a full-service spa, a casino, and karaoke. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for PAB 35 per person one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this spa hotel include an outdoor pool, a children's pool, and a gym.
32-inch LCD TVs come with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 100 slot machines
  • 4 gaming tables
  • Casino (18,580 square feet of space)
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 25 meeting rooms
  • Business center
  • Computer station
  • Conference center (79,654 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Magnifying mirror
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1946
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PAB 44
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PAB 44

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PAB 27.50 per pet (varies based on length of stay), plus a one-time cleaning fee of PAB 27.50 and a deposit of PAB 100 per stay
  • Dogs only
  • 2 total (26 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: PAB 35 per person (one-way)
  • Airport shuttle fee per child: PAB 35 (one-way), (up to 18 years old)
  • Pet deposit: PAB 100 per stay
  • Pet fee: PAB 27.50 per pet (varies based on length of stay) plus PAB 27.50 one-time cleaning fee
  • Early check-in fee: PAB 44 (subject to availability)
  • Late check-out fee: PAB 44 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

El Panama Convention Center Casino
Hotel El Panama Convention Center & Casino
Hotel El Convention Center Casino
El Convention Center Casino
Hotel El Panama Convention Center Casino Panama City
El Panama Convention Center Casino Panama City

Frequently asked questions

Is free cancellation available at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hotel El Panama by Faranda Grand, a member of Radisson Individuals on Jun 7, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

This hotel is situated in Bella Vista within a short 1-minute walk of Via Espana and also 11 minutes on foot from Avenida Balboa. You'll also find Albrook Shopping Mall and Multiplaza Pacific Mall within a short drive.

Will I be able to park at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, couples treatments, and reflexology.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals feature a casino on the premises?

Yes, Hotel El Panama by Faranda Grand, a member of Radisson Individuals has a casino that's 18580 square feet and includes 4 gaming tables, 100 slot machines, and a VIP room.

Is there an indoor pool at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is Hotel El Panama by Faranda Grand, a member of Radisson Individuals good for couples?

There are many amenities for couples at this hotel, including champagne service as well as 3 restaurants and an outdoor pool.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals have a restaurant with a breakfast menu?

Yes, Hotel El Panama by Faranda Grand, a member of Radisson Individuals has 3 restaurants, and serves free buffet breakfast each morning.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel El Panama by Faranda Grand, a member of Radisson Individuals for a fee of PAB 27.50 per pet, per night. The property also provides an off-leash area and food and water bowls. A deposit of PAB 100 per stay is collected.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

The closest major airport to Hotel El Panama by Faranda Grand, a member of Radisson Individuals is Panama City (PAC-Marcos A. Gelabert Intl.), which is 3.7 mi away (9 minutes by car). Another top airport is Balboa (BLB-Panama Pacifico Intl.), which is located 9.7 mi away (27-minute drive).

Can I book a room with a balcony at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Yes, some guestrooms at this hotel offer either a furnished balcony/patio and a patio where guests can enjoy city and garden views.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel El Panama by Faranda Grand, a member of Radisson Individuals.

Hotel El Panama by Faranda Grand, a member of Radisson Individuals Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 85 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was just ok but plenty fresh fruit is a plus .. ac worked great .. the room could be cleaned better but it’s not a deal breaker
Stayed 7 nights in Apr 2026

6/10 Okay

Dynisha

Liked: Staff & service
Stayed 7 nights in Apr 2026

2/10 Terrible

juana

Traveled with group, Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible. Dirty and old. Can’t even describe. Totally rundown.
Dirty furniture
Dirty floors
Dirty walls
Dirty, dirty, dirty
Stayed 3 nights in Feb 2026

8/10 Good

Reshma

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was ok, the ac could of been a little more cold
Stayed 4 nights in Feb 2026

8/10 Good

Henry

Liked: Cleanliness, amenities
Great staff
Stayed 10 nights in Feb 2026

4/10 Poor

Frank

Business traveler
Disliked: Cleanliness
Room was Dirty and AC not working in 3 x different rooms
Stayed 7 nights in Feb 2026

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities
Yes nice and clean
Stayed 3 nights in Feb 2026

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities
Love the stay at the hotel love the breakfast and kindness off the people
Stayed 2 nights in Feb 2026

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great pool, great location for tour pickup, friendly staff, and great food!
Stayed 6 nights in Feb 2026

8/10 Good

Navin

Traveled with family
Liked: Amenities
Graat place needs a bit of upgrade. Food was excellent
Stayed 4 nights in Feb 2026

10/10 Excellent

Nickiesha

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful friendly staff
Stayed 3 nights in Feb 2026

8/10 Good

margaret

Stayed 4 nights in Feb 2026

8/10 Good

Pam

Traveled with family
Liked: Cleanliness, amenities
It was an okay place to stay. Rooms are older as well as facilities. Pool area was nice!
Stayed 3 nights in Feb 2026

6/10 Okay

tavani

Stayed 1 night in Feb 2026

2/10 Terrible

juana

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Unbelievable, beyond neglected. Room dirty, air condition not working, vents rusted, dirty and old, shower dirty old furniture with stains. I couldn’t believe this was an actual guest room more like a deposit with 2 beds and small refrigerator. When brought up to the attention to move to another room and I specifically said please do not give this rooms to other guest. I am embarrassed to say this was once Hotel Panama. Not anymore. Believe me some Motels are better. Don’t waste your money here.
Stayed 1 night in Feb 2026

10/10 Excellent

beker wilmer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Feb 2026

4/10 Poor

Stefania Andrea

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The service was not very good, and the facilities (the pool was full of mold and dirty) and the rooms were dusty and smelled damp. Honestly, it has really declined a lot. The food wasn’t very good either; it’s not like it used to be.
Stayed 1 night in Feb 2026

10/10 Excellent

Pedro

Liked: Cleanliness
The room was cleaned every day, but the bathtub is very old and nasty because there's so much filth accumulated that it can't be removed no matter what they do Room service and front desk was outstanding and very patient I will book my next stay in Panamá right here
Stayed 9 nights in Feb 2026

6/10 Okay

Reashmi, East Bank Demerara

Very friendly staff but the hotel is a bit worn. Room 43 has an odor but
Stayed 5 nights in Feb 2026

4/10 Poor

Veldina

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was not cleaned daily, did not receive fsce clothes for 3 days after asking daily, shower door could not close, loud concert with guest from off resort and the concert guests were sitting on my patio. Took my chairs and table and left bags of empty beer cans on my pstio
Stayed 5 nights in Jan 2026

8/10 Good

Chrissy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The first rooms on the first floor 141 & 139 was horrible. But the room was change to the 8 floor 801&806 the rooms was prefect nice an clean i loved them rooms. Staff was prefect even though i was mad at them for putting us in the first rooms they still was professional.
Stayed 6 nights in Jan 2026

10/10 Excellent

Yovana

Liked: Cleanliness
The attention from the staff
Stayed 1 night in Jan 2026

4/10 Poor

Farid

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The customer service and the restaurant was great! But, when it comes to the rooms it is not pleasant. The rooms need a urgent upgrade, repaint, and deep clean. As soon as you enter the rooms (booked two rooms) both had a bad smell, both baths had mold and taking a shower wasnt something you were enjoying. The windows are extremely dirty. Althought, the hotel is nice I do recommend an extreme attention to the rooms and baths.
Stayed 1 night in Jan 2026

8/10 Good

Victor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 7 nights in Jan 2026

4/10 Poor

Shernell

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were placed on the 1st floor next to the conference room and there was an event which was loud. All we could hear was loud music. I asked to move and the guy at front desk and he said there were no available rooms. We arrived after 6pm and we were asking for towels until after 9pm. We were then told there were no clean towels. We had to whatever we had to dry. This was all one night By the morning of the 2nd day we had maggots coming up the bathroom drain. However the young lady at front desk provided excellent service and changed the room immediately. The new room didnt have towels but she went to house keeping and brought them up. She went above and beyond. The room had mildew on the shower curtain and the ac vents needed cleaning. Other than that breakfast was good.
Stayed 7 nights in Jan 2026

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