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Hotel Casa Palopó - Relais & Chateaux

4.0 star property
Adults-only hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hotel Casa Palopó - Relais & Chateaux

Outdoor pool, open 9:00 AM to 6:00 PM, sun loungers
Creator video - submitted by Svetlana Damiani
Suite (Santa Catarina Master) | Premium bedding, minibar, in-room safe, individually decorated
Exterior
Santa Clara Suite | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Parking included

Explore the area

View in a map
Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011
  • Place, Casa Cakchiquel Arts Center
    ‪7 min drive‬
  • Place, Panajachel Municipal Market
    ‪7 min drive‬
  • Place, Church of Saint Francis
    ‪7 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪83 min drive‬

Room options

Villa (Palopo)

  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Room (San Marcos)

Deluxe Room (San Marcos) | View from room

Deluxe Room (San Marcos)

10.0 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (San Juan)

Deluxe Room (San Juan) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room (San Juan)

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Santa Catarina Master)

Suite (Santa Catarina Master) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Santa Catarina Master)

  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Santiago Junior Suite

Santiago Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Santiago Junior Suite

  • 377 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Atitlan Master)

Suite (Atitlan Master) | View from room

Suite (Atitlan Master)

  • 484 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Francisco Superior

San Francisco Superior | Premium bedding, minibar, in-room safe, individually decorated

San Francisco Superior

  • 280 sq ft
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (San Lucas)

Deluxe Room (San Lucas) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room (San Lucas)

  • 183 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (San Pablo)

Junior Suite (San Pablo) | View from room

Junior Suite (San Pablo)

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Rafael Deluxe

San Rafael Deluxe | Premium bedding, minibar, in-room safe, individually decorated

San Rafael Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Santa Clara Suite

Santa Clara Suite | Premium bedding, minibar, in-room safe, individually decorated

Santa Clara Suite

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Cerro de Oro Grand Master Suite

Cerro de Oro Grand Master Suite | Premium bedding, minibar, in-room safe, individually decorated

Cerro de Oro Grand Master Suite

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (San Antonio)

Suite (San Antonio) | Premium bedding, minibar, in-room safe, individually decorated

Suite (San Antonio)

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Pedro Jr Suite

Premium bedding, minibar, in-room safe, individually decorated

San Pedro Jr Suite

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Toliman)

Suite (Toliman) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Toliman)

  • 269 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Andres Deluxe

Premium bedding, minibar, in-room safe, individually decorated

San Andres Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Santa Catarina Palopo

Pintando Santa Catarina Palopó is a short stroll from Hotel Casa Palopó - Relais & Chateaux, and other popular attractions like Church of Saint Francis are within a 10-minute drive. This 4-star hotel has 15 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Pintando Santa Catarina Palopó - 13 min walk - 0.7 miles
  • Santa Catarina Palopo Church - 16 min walk - 0.9 miles
  • Casa Cakchiquel Arts Center - 7 min drive - 3.1 miles
  • Panajachel Municipal Market - 7 min drive - 3.3 miles
  • Church of Saint Francis - 7 min drive - 3.3 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

  • ‪Crossroads Caffee - ‬8 min drive
  • ‪Restaurante El Atitlan - ‬8 min drive
  • ‪Taqueria Orale - ‬8 min drive
  • ‪Delhi 6 - ‬8 min drive
  • ‪Circus Bar - ‬7 min drive

About this property

Hotel Casa Palopó - Relais & Chateaux

Adults-only hotel with 2 restaurants and a full-service spa
Hotel Casa Palopó - Relais & Chateaux features a full-service spa, an outdoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for USD 400 per vehicle roundtrip. The front desk has multilingual staff that can help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only hotel include free WiFi in public areas, a seasonal outdoor pool, and a library.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, minibars, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures.

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • 6.8 Palopó
  • Kinnik

Things to do

  • Boat tours
  • Designer stores
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Shopping

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 75.0 per day
  • Children younger than 10 are not permitted to stay at this adults-only property (only guests 10 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 75.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: 2 PM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo

Frequently asked questions

Is a free cancellation option available at Hotel Casa Palopó - Relais & Chateaux?

Hotel Casa Palopó - Relais & Chateaux offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Hotel Casa Palopó - Relais & Chateaux?

This hotel is located in Santa Catarina Palopo, just steps from Lake Atitlán. You'll also find Panajachel Municipal Market and La Galeria within a short drive.

Is there parking available at Hotel Casa Palopó - Relais & Chateaux?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Casa Palopó - Relais & Chateaux?

There is a full-service spa available for guests to enjoy and services include massages, mani/pedis, body scrubs, and facials.

Does Hotel Casa Palopó - Relais & Chateaux have a casino on the premises?

No, Hotel Casa Palopó - Relais & Chateaux doesn't have a casino.

Will I find an indoor pool at Hotel Casa Palopó - Relais & Chateaux?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 6:00 PM and the seasonal pool is normally open from January until December.

What will couples enjoy most about a stay at Hotel Casa Palopó - Relais & Chateaux?

This adults-only hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a beachfront restaurant.

Does Hotel Casa Palopó - Relais & Chateaux have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Casa Palopó - Relais & Chateaux have a restaurant with a breakfast menu?

Yes, Hotel Casa Palopó - Relais & Chateaux has 2 restaurants, and serves free continental breakfast each morning.

Will Hotel Casa Palopó - Relais & Chateaux allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Casa Palopó - Relais & Chateaux.

Does Hotel Casa Palopó - Relais & Chateaux have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Casa Palopó - Relais & Chateaux?

The closest major airport to Hotel Casa Palopó - Relais & Chateaux is Quetzaltenango (AAZ-Los Altos), which is about 27 mi away.

Are there rooms with balconies that I can book at Hotel Casa Palopó - Relais & Chateaux?

Yes, every guestroom at Hotel Casa Palopó - Relais & Chateaux comes with a balcony with some featuring lake or mountain views.

Hotel Casa Palopó - Relais & Chateaux Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 150 out of 199 reviews
Rating 8 - Good. 26 out of 199 reviews
Rating 6 - Okay. 12 out of 199 reviews
Rating 4 - Poor. 6 out of 199 reviews
Rating 2 - Terrible. 5 out of 199 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Annely

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful place! The views are simply stunning — you can enjoy breathtaking scenery right from your room. The service was excellent, very attentive and friendly. The entire property is peaceful and quiet — the perfect spot to relax and unwind. I would definitely recommend Casa Palopó to anyone looking for a serene and unforgettable experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Stars – A Truly Unforgettable Experience at Casa Palopó We absolutely love Casa Palopó and have been visiting this stunning property for several years. Each stay only deepens our appreciation for this truly unique and outstanding hotel. The breathtaking views of Lake Atitlán, framed by beautifully landscaped gardens and majestic volcanoes, are simply unforgettable. The level of gastronomy is exceptional—fine dining at its best. Every dish is thoughtfully prepared and bursting with flavor. The new restaurant menu is fantastic, a true culinary delight. The service is impeccable, with every member of the staff going above and beyond. Special thanks to Fausto, Mary, and Pablo—the new manager—who all made our experience incredibly warm and personal. The new chef has brought a fresh and exciting touch to the kitchen, and it shows in every bite. The villa area is a true gem. With its gorgeous decor, it offers a luxurious and tranquil retreat. Don’t miss the infinity pool and jacuzzi—both are beautifully designed and offer an amazing way to unwind while enjoying panoramic lake and volcano views. Casa Palopó continues to set the standard for world-class hospitality in one of the most beautiful places on Earth. Highly recommended!
Stayed 2 nights in May 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

JORGE, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views and service
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

This hotel is extremely unique and special—some rooms are unlike any we have experienced before. The views are incredible.
Stayed 1 night in Apr 2025

6/10 Okay

Tameka

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
This property is far from the public boats and they overcharge for every thing even transportation to town so if you're staying here be prepared to stay there only of pay alot. Even though theirs options they won't tell you unless you ask specifics which was frustrating.
Stayed 1 night in Mar 2025

10/10 Excellent

Shalene

Stayed 1 night in Mar 2025

8/10 Good

ruby

Liked: Amenities
Scenic and restful
Stayed 1 night in Mar 2025

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning. The staff was very friendly and attentive. We ate at both restaurants and thoroughly enjoyed the food. Will definitely visit again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late due to a lot of traffic, the hotel was able to accommodate with a lovely dinner for us and remain open. Beautiful location and great staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Arjun

Stayed 1 night in Mar 2025

10/10 Excellent

Nkechi, SILVER SPRING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Palopo is a beautiful boutique property- great for the mobile luxury traveler.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kirsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property and service. Highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Danae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Columbo

Stayed 3 nights in Jan 2025

10/10 Excellent

Manuel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Palopo and its’ staff are amazing! Paolo, Maritza, Giovanni, and Kevin made us feel extra special, almost like family! Will definitely be back!!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Warren

Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an amazing location, with amazing views from the room and common areas. Don’t forget to check the upstairs pool area, which has even better views. The hotel restaurant is excellent. I was a bit disappointed with the steakhouse Kinik, down by the shore, so I recommend you stick with the main restaurant. I also took the private motor boat to the pueblos; although pricy, it was worth the convenience. The concierge gave me good and accurate recommendations I highly recommend this place
Stayed 2 nights in Jan 2025

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities
Most heavenly property on the planet ! We loved everything about it . Especially the infinity pool all the way up top / breathtakingly beautiful
Stayed 3 nights in Jan 2025

10/10 Excellent

Theresa, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Meredith, Denton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our 1st anniversary we wanted to visit the beautiful Lake Atitlan in Guatemala & this hotel made this adventure feel over the top luxurious. While the hotel & views are hard to beat, the hotel team that worked every day to give us moments of delight throughout our stay, were the true unique component of this stay. From an easel/paint/canvas waiting for us in our room to paint the beautiful views, to the turn down service with a unique gift each time, but more than that was the friendly and helpful nature of all of the staff was incredible. They arranged a private boat driver for us to go to San Juan & San Marcos. It was definitely worth the elevated price to not be on a tight schedule & get to explore as much as we wanted & leave as soon as we wanted to make the most of our day. Skip going to San Marcos but DEFINITELY visit San Juan!! We also walked from Hotel Casa Palopo to the town of Santa Caterina which allowed us to explore the everyday lifestyle of the community. We also recommend going up to the infinity pool at Hotel Casa Palopo for the days you just want to relax & for sunsets! We did the traditional route of ground van transportation lined up by Hotel Casa Palopo, but when we learned about the hotel having two helipads, we found GuataFlights and HIGHLY recommend them for a much faster transportation to Antigua (10 min) or the GUA airport (25 min). Make sure to eat and lakeside restaurant, Kinnik. The BEST! Can't tell - I recommend you stay here. We will be back.

10/10 Excellent

Flora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is high up but close to a small town and transport is easy available - it has a magnificent absolutely stunning view - it is so special - waking up with the view of a huge vulcano i. the window, a big veranda with great views , a swimmingpool and hottie with great views, beautiful rooms and bathrooms . huge common areas -a restaurant and very friendly staff - it sextremely beautiful- we had one of the suites - the stunning view came with a small downside of 150 steps but we managed to never have to go up by always using the tiktuk when coming back from syrups and always eat in the room - teh entire menü is available in room - food in small town was much cheaper - prices at hotel are very high but they try to have fancy food - town restaurants were a very amazing alternative though - and
Stayed 3 nights in Dec 2024

8/10 Good

Elisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, rooms and view is amazing! The staff is very helpful and there is great service. The drinks were great, the food and deserts were overhyped.
Stayed 1 night in Dec 2024