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Hotel Pompaelo Urban Spa

Property class: 4

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Photo gallery for Hotel Pompaelo Urban Spa

A modern bar area with a dark tiled wall, bar stools, and pendant lighting.
A modern lobby with a stone wall, a contemporary chair, and a floor lamp.
A hotel room with a stone accent wall, a bed with a red blanket, a dining area with a vase of flowers, and a view of the city through the window.
A spa area with a hot tub, steps leading up to it, and wall-mounted lights.
A building with 'LaGalea' signage, featuring large windows and a balcony.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Plaza Consistorial 3, Pamplona, Navarra, 31001
  • Place, Pamplona City Hall
    ‪1 min walk‬
  • Place, Plaza del Castillo
    ‪2 min walk‬
  • Place, Pamplona Cathedral
    ‪3 min walk‬
  • Airport, Pamplona (PNA)
    ‪11 min drive‬

Room options

View all photos for Standard Double or Twin Room, Balcony

A hotel room with a large bed, red pillows, a red blanket, a stone wall, and a view of a balcony.

Standard Double or Twin Room, Balcony

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double City View

In-room safe, desk, blackout drapes, soundproofing

Double City View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

DOUBLE QUEEN SIZE BED

  • Sleeps 4

View all photos for Double Standard

A hotel room with a large bed, a desk with a laptop, and a potted plant.

Double Standard

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Pamplona

Located in Pamplona City Centre, Hotel Pompaelo Urban Spa is next to Pamplona City Hall and Museo del Encierro. This 30-room, 4-star hotel welcomes guests with a coffee shop/cafe, a full-service spa, and free in-room WiFi.

What's nearby

  • Pamplona City Hall - 1 min walk - 0.1 miles
  • Plaza del Castillo - 2 min walk - 0.1 miles
  • Café Iruña - 2 min walk - 0.1 miles
  • Pamplona Cathedral - 3 min walk - 0.2 miles
  • Plaza de Toros de Pamplona - 5 min walk - 0.3 miles

Getting around

  • Pamplona-Iruña Station - 7 min drive
  • Pamplona (PNA) - 24 min drive

Restaurants

  • ‪Café Iruña - ‬2 min walk
  • ‪Iruñazarra Bar Restaurante - ‬1 min walk
  • ‪Whanau Smoked & Craft Beer - ‬2 min walk
  • ‪El Tinglado - ‬2 min walk
  • ‪La Mandarra de la Ramos - ‬2 min walk

About this property

Hotel Pompaelo Urban Spa

A full-service spa, a sauna, and free WiFi in public areas are featured at Hotel Pompaelo Urban Spa. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services. This spa hotel also has a terrace.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Balconies, refrigerators, and free newspapers are also standard.
Recreational amenities at the hotel include a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 8 for adults and EUR 8 for children
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Nearby parking fee: EUR 17 per day (656 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Pompaelo Urban Spa Pamplona

Pompaelo Urban Spa Pamplona

Pompaelo Urban Spa

Hotel Pompaelo Urban Spa Hotel

Hotel Pompaelo Urban Spa Pamplona

Hotel Pompaelo Urban Spa Hotel Pamplona

Frequently asked questions

What's there to do around Hotel Pompaelo Urban Spa?

This hotel is situated in Pamplona City Centre, just steps from Pamplona City Hall and Café Iruña, and within a short walk of Plaza del Castillo. You'll also find Palacio de Navarra and Hornacina de San Fermín less than a mile away.

How much does it cost to stay at Hotel Pompaelo Urban Spa?

As of Sep 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Pompaelo Urban Spa on Sep 27, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Pompaelo Urban Spa?

No, this hotel doesn't offer parking.

Is there a spa available at Hotel Pompaelo Urban Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, mani/pedis, massages, and facials. The spa is not open daily but only on select days.

Does Hotel Pompaelo Urban Spa include a casino?

No, Hotel Pompaelo Urban Spa doesn't have a casino.

Is there an indoor pool at Hotel Pompaelo Urban Spa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Pompaelo Urban Spa?

Couples staying at this hotel will appreciate amenities like a hot tub plus some guestrooms include a city view and free WiFi.

Does Hotel Pompaelo Urban Spa have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Pompaelo Urban Spa have a restaurant with a breakfast menu?

Yes, Hotel Pompaelo Urban Spa serves continental breakfast each morning for a surcharge from its cafe.

Does Hotel Pompaelo Urban Spa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Pompaelo Urban Spa.

Does Hotel Pompaelo Urban Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Pompaelo Urban Spa?

The closest major airport to Hotel Pompaelo Urban Spa is Pamplona (PNA), which is 4.9 mi away (24 minutes by car).

Can I book a room with a balcony at Hotel Pompaelo Urban Spa?

Yes, every guestroom at Hotel Pompaelo Urban Spa comes with a balcony and some offer city views.

Hotel Pompaelo Urban Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 207 reviews
Rating 8 - Good. 66 out of 207 reviews
Rating 6 - Okay. 11 out of 207 reviews
Rating 4 - Poor. 6 out of 207 reviews
Rating 2 - Terrible. 0 out of 207 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This hotel is truly amazing, balcony view to one of the main plazas and close to everything, also surprisingly quiet when the windows are closed
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, centrally located, friendly and helpful staff, clean and modern rooms
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great. The location was also great. The room was good and clean and as described. Overall, for a hotel in old town of city, it was a great experience.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Roxann

Liked: Cleanliness, staff & service, property conditions & facilities
This really is a cute boutique hotel but…. It is right next to the a city hall square and all the bars, restaurants and shopping. That might seam great until the drunk scream singing ensues from midnight till 5am past your window. We were there on a Friday and Saturday night so I would never do that again. If you’re a real party animal! Stay here!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly and very helpful staff. Good sized room, very clean. Great location.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building
Facade facing the Plaza Consistorial
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Yaimara M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable. The room was clean and they offer great amenities but there was a large black mold stain in the bathroom ceiling.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 11 nights in Feb 2024
Verified review

8/10 Good

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the quiet and privacy despite such a convenient central location. Excellent breakfast, very friendly and professional staff. No public spaces except for breakfasting.
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Fernando Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building. On site cafe not our preferred breakfast location as there are many more bars and cafes moments away.
Facade facing the Plaza Consistorial
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to Christina at reception for her assistance today.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Pamplona center

Nice hotel in front of Plaza Consistorial, with restaurants and daily activities in the Plaza, however at night is quite which is good for sleeping. The room was a good size with a small balcony facing the plaza, the bed was comfortable, good size bathroom, very fast internet and good service in the 5th floor where we stayed. We really enjoyed our stay in this hotel. Very nice people at the reception. We were instructed to park in Plaza del Castillo parking and walk to hotel; it was not a bad walk even though we were carrying lot of luggage. The hotel discount for the parking end up being 13.95 dollars per day. We recommend this place.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin process extremely slow, just one person attending a huge crowd of guests. She was nice and had everything under control, but the process was slow
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Erick

Liked: Cleanliness, staff & service
Disliked: Amenities
A/C is not adjustable and set to 25 C. Windows can be open, but city is very busy and loud, so not practical. Too hot to sleep comfortably.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was clean and comfortable but more than half of the room was not useable due to the roof cutting off half the space. I had to duck my head to walk around the room.
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel muy cómodo y bien ubicado
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación Para dejar el coche en parking, zona peatonal
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities
Trevlig hjälpsam personal vid incheckningen.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Katariina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotelli on aivan vanhassa kaupungissa, ja sen ympäristö on täynnä kivoja pintxoravintoloita. Yöllä kadulta kuuluu kaupungin äänet.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Del Spa no podemos decir nada, no lo probamos. Pero la ubicación es inmejorable y más por el precio que hemos pagado. Instalaciones nuevas y precio de parking más que razonable. Para repetir.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Susana

Liked: Cleanliness, staff & service
Zimmer etwas klein
Stayed 3 nights in Jun 2025