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The Store

5.0 star property
Luxury hotel with a full-service spa and bars
VIP Access

Choose dates to view prices

Photo gallery for The Store

Terrace/patio
Superior Room, 1 King Bed with Sofa bed | View from room
Terrace/patio
Exterior
Sauna, steam room, 3 treatment rooms, massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1-5 Broad Street, Oxford, UK, Oxford, England, OX1 3AG
  • Place, University of Oxford
    ‪1 min walk‬
  • Place, New Theatre Oxford
    ‪2 min walk‬
  • Place, Christ Church College
    ‪3 min walk‬
  • Airport, Oxford (OXF)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite (Cornmarket St)

Junior Suite (Cornmarket St) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite (Cornmarket St)

  • 31 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pearson´s Duplex

Premium bedding, in-room safe, desk, laptop workspace

Pearson´s Duplex

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Super King Room

Deluxe Super King Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Super King Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Balliol College)

Junior Suite (Balliol College) | Living area | 50-inch Smart TV with digital channels, streaming services

Junior Suite (Balliol College)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace | Living area | 50-inch Smart TV with digital channels, streaming services

Superior Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with Rooftop Terrace

Premium bedding, in-room safe, desk, laptop workspace

Superior Room with Rooftop Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Super King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Super King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Arthur's View)

Junior Suite (Arthur's View) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite (Arthur's View)

  • 32 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | View from room

Superior Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Northgate Junior Suite

Northgate Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Northgate Junior Suite

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Oxford

Located in Oxford City Centre, The Store is adjacent to University of Oxford and within a 15-minute walk of popular sights like Thames River. This 101-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and a 24-hour gym.

What's nearby

  • University of Oxford - 1 min walk - 0.0 miles
  • New Theatre Oxford - 2 min walk - 0.1 miles
  • Bodleian Library - 3 min walk - 0.2 miles
  • Christ Church College - 3 min walk - 0.2 miles
  • Oxford Castle - 6 min walk - 0.4 miles

Getting around

  • Oxford Station - 10 min walk
  • Oxford (OXF) - 25 min drive

Restaurants

  • ‪Knoops - ‬2 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪The Grapes - ‬1 min walk
  • ‪Italiamo Cafe - ‬1 min walk
  • ‪The Plough at 38 - ‬1 min walk

About this property

The Store

Luxury hotel with a full-service spa and bars
Guests staying at The Store enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, coffee/tea in a common area, and a meeting room.
Guests can expect free WiFi and 50-inch Smart TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and bathrobes. Espresso makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Reception
The Randolph Hotel Oxford, a Graduate by Hilton
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 733 reviews
$219 nightly
The price is $263
Jan 1 - Jan 2, 2026
Total with taxes and fees
The Randolph Hotel Oxford, a Graduate by Hilton

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (49 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 50 per pet, per stay
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

The Store Hotel
The Store Oxford
The Store Hotel Oxford

Frequently asked questions

Are free cancellation options available at The Store?

The Store provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see around The Store?

This hotel is situated in Oxford City Centre, just steps from New Theatre Oxford and Ashmolean Museum, and within a short walk of Oxford Playhouse. You'll also find Thames River and Sheldonian Theatre less than a mile away.

Is there parking available at The Store?

Bicycle parking is also available for guests.

Is a spa located at The Store?

There is a full-service spa available for guests to enjoy and services include massages.

Does The Store have a casino?

No, The Store doesn't have a casino.

Will I find an indoor pool at The Store?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Store?

There are many amenities for couples at this hotel, including Champagne service as well as 2 bars and a restaurant.

Does The Store have a hot tub?

No, but this hotel does have a steam room.

Does The Store have a restaurant with a breakfast menu?

Yes, The Store serves a full breakfast each morning for a surcharge from its restaurant.

Will The Store allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Store for a fee of GBP 50 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Store?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Store?

The closest major airport to The Store is Oxford (OXF), which is 7.6 mi away (25 minutes by car).

Are there rooms with balconies that I can book at The Store?

No, there aren't any guestrooms with balconies at The Store.

The Store Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 186 out of 260 reviews
Rating 8 - Good. 43 out of 260 reviews
Rating 6 - Okay. 18 out of 260 reviews
Rating 4 - Poor. 10 out of 260 reviews
Rating 2 - Terrible. 3 out of 260 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Vik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and well situated in the heart of Oxford.
Stayed 1 night in Aug 2025

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and decor. Why check in online?

Checked in on line prior to our visit, using our passports, but staff still insisted on seeing id when we arrived. Luckily I had my driving licence with me. The staff member that dealt with us regarding the id, treated us as though we were an inconvenience. Not the best welcome to the hotel. The younger member of staff that showed us to the lift was much more welcoming and pleasant. Lovely hotel decor, comfortable beds, complimentary drinks and chocolate in the room were appreciated. Great central location.
Stayed 1 night in Sep 2025

10/10 Excellent

Angela, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, modern boutique hotel centrally located. Opted to include breakfast and it did not disappoint. Also some nice touches in the room such as complementary still and flavoured waters in the fridge and a large chocolate bar. Only drawback was the lack of parking. Nearest car park was 15 minutes away and about £40 for 24 hours of parking. The staff were helpful as they have to bring a trolley to the nearest area available to stop the car for loading our luggage. Also, I realized later we were supposed to enjoy the benefits of a VIP upgrade but we never received anything (and I booked two rooms) but I happen to overhear the couple in front of me who were given a free upgrade to a suite - so not sure what happened. Nonetheless it was a very nice hotel and I would stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

ELSA MATILDE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Oxford and UK. Superb staff

One of the best hotels I've ever stayed and I spend 200/220 days a year touring Europe or the States. Not only The Stores provides great design in every area (room, spa, restaurant, lobby) but what makes all the difference is a superb staff of young and highly motivated people who go always the extra mile to make u feel at home but also extra special. I can mention Alicia at front desk but everyone of them were both profesional and warm during our 7 nights stay. We were celebrating my sister's 65 years old and upon arrival our suite was nicely prepare with balloons, a bottle of champagne and an exquisite flower bouquet with handwritten cards for both of us. On top of delicious chocolate and replenish of the minibar (complementary) and fresh made breakfast our seven days flew away in a city we love. Have always stayed at The Randolph but The Store checks all the right boxes and will be our must stay when in Oxford. Thanks a lot for your kindness, for a job so well done. Congrats! We'll be back for sure....more days!
Stayed 7 nights in Sep 2025

10/10 Excellent

CECILE, Lafayette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great View was amazing Rooftop was fun
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

ATISH

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff.
Stayed 6 nights in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Rahul

Stayed 2 nights in Aug 2025

2/10 Terrible

Jason

Stayed 3 nights in Jun 2025

8/10 Good

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a new, contemporary and very upscale hotel in the heart of Oxford. The lobby and rooms are beautiful. Service was very good. The one tragic flaw here is parking. This area of Oxford is off limits to cars and you must park offsite at a park and ride or a garage. Park and ride means take a 30 minute bus ride, then walk (with all of your luggage) a few blocks to the hotel. The closest garage is about $60 a day and still requires you drag your luggage through cobblestone streets to the hotel. There isn’t even an option to drop your luggage then go park. Seems unreasonable ask for a hotel that is charging very high rates. Maybe a shuttle service would help. This situation really hurt our experience a lot
Stayed 2 nights in Aug 2025

10/10 Excellent

LeKeisha, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury property. Staff is excellent. Beds are very comfortable. The towels have too much lint. That was a daily issue, but it’s a lovely property and rooms are comfortable. The safety of the property is also high level.
Stayed 3 nights in Aug 2025

4/10 Poor

Carl

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

gimmick hotel, expensive website and photographs

Officious staff, poor information provision, slow check in, tiny hotel rooms, marks all over the hotel room floor and walls, hotel room rug not clean, cast to TV did not work (didn't much care, but don't say it's offered if it doesn't work), TV guide function worked once, on the 4th attempt, and never again thereafter (ditto), thermostat would not go below 19 (and temperature took forever to drop, even blasting the fan), and the sink drained extremely slowly ... if you want a gimmick hotel that seems to have spent most of its money on its website and it's misleading photographs, and if you are willing to walk several blocks (possibly in the rain) for the privilege (they don't offer onsite parking or valet parking or shuttle buses ... any of which I would have been willing to pay for), knock yourself out ... otherwise, don't waste your time or money ... it only had to be "okay" to justify the not insignificant cost of the rooms, and it couldn't even manage that. In case it's not clear, not happy.
Stayed 1 night in Aug 2025

10/10 Excellent

Chalee

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Attentive staff and lovely rooms. Felt luxurious.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room great, staff attentive
Stayed 1 night in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you.

Really enjoyed our stay at The Store. All the staff were great, room was great and the rooftop bar was amazing. Great location, will definitely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Suchismita

Stayed 2 nights in Aug 2025

10/10 Excellent

Janice

Traveled with family
Excellent location wonderful hotel very kind staff.
Stayed 7 nights in Aug 2025

8/10 Good

Kristin

Stayed 1 night in Aug 2025

10/10 Excellent

Chantal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a problem
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, beautiful lobby, perfect location. Our room was a little small, so check the room size if that’s important to you. The bathroom and shower were wonderful, and the bed is very comfortable.
Stayed 2 nights in Jul 2025