8/10 Good
SUZANNE
Business traveler, Traveled with family
Apr 13, 2024
Disliked: Cleanliness, property conditions & facilities
The room was fine. Furniture was a little dated though I don’t mind that. Room was clean and complimentary toiletries were nice. The building left a lot more to be desired. The floors were not labelled well and in searching for our room the floor below ours stank of cigarettes and the carpets in that hall were very ugly and appeared very dirty or were stained. The same carpet was on our floor but looked cleaner. Door was labelled clearly and lock was secure. Kitchenette had more than we needed so we didn’t use everything; it seemed well-equipped. Bathroom was clean and shower worked well. Front desk staff (at the partner hotel) was very pleasant and patient with me having trouble understanding his accent. Gave a map and directions to the other hotel and the parking situation. I still had a bit of trouble finding it but once I was there I knew I was in the right place. The building didn’t seem to have any elevator and so we dragged our suitcases up 3 floors. Thank goodness my daughter is strong and I’m able bodied because it was a bit of a workout. You also can’t go from the parking lot straight into the building (have to walk around to the front door).
SUZANNE
Stayed 1 night in Apr 2024