I wanted to check in at 1:30 pm, but rooms were not available. I understand check in was 3pm. This was Thursday. I returned at 4pm and the front desk couldn't find me or something. It turns out I was already checked-in, go figure. Nevertheless, I was given a room which was dirty, and the cleaning staff was still in the room. I had to come back downstairs and get another room. Friday, when I came back to my room in the evening, the room was NOT clean. Saturday, once again, when I came back to my room late afternoon, the room was NOT clean. I brought it up to the front desk attention, they acted surprised. When the staff contacted the cleaning service, the answer was "oops we missed your room"
Very unprofessional. I am disappointed and will never stay there again.