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Holiday Inn Norwich City by IHG

4.0 star property

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Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Fitness facility
Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carrow Road, Norwich, England, NR1 1HU
  • Place, Carrow Road Stadium
    ‪1 min walk‬
  • Place, Norfolk Broads
    ‪3 min walk‬
  • Place, Norwich Castle
    ‪17 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(11 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Pitch View)

7.0 out of 10
Good
(2 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Pitch View)

  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

9.8 out of 10
Exceptional
(7 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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Holiday Inn Express Norwich by IHG

Norwich
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 830 reviews
$69 nightly
The price is $83
May 31 - Jun 1
Total with taxes and fees
Holiday Inn Express Norwich by IHG

About the neighborhood

Norwich

Holiday Inn Norwich City by IHG places you next to Carrow Road Stadium and within a 5-minute walk of other popular sights like Norfolk Broads. This 4-star hotel has 150 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Carrow Road Stadium - 1 min walk - 0.1 miles
  • Norfolk Broads - 3 min walk - 0.2 miles
  • Norwich Riverside Walk - 8 min walk - 0.4 miles
  • Norwich Castle - 17 min walk - 0.9 miles
  • Norwich Cathedral - 19 min walk - 1.1 miles

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Coach and Horses - ‬10 min walk
  • ‪The Jubilee - ‬13 min walk
  • ‪The Rose - ‬13 min walk
  • ‪Yellows - ‬5 min walk

About this property

Holiday Inn Norwich City by IHG

At Holiday Inn Norwich City by IHG, guests have access to a gym, free WiFi in public areas, and conference space. Self parking is available for GBP 7.95 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, laundry facilities, and a banquet hall.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities.
Recreational amenities at the hotel include a fitness center.

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Holiday Inn Express Norwich by IHG
Norwich
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 830 reviews
$69 nightly
The price is $83
May 31 - Jun 1
Total with taxes and fees
Holiday Inn Express Norwich by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Frequently asked questions

Is free cancellation available at Holiday Inn Norwich City by IHG?

Holiday Inn Norwich City by IHG provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Norwich City by IHG?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Norwich City by IHG on Jun 7, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Holiday Inn Norwich City by IHG?

This hotel is located in Norwich, just steps from Carrow Road Stadium and Riverside Leisure Centre, and within a short walk of Norfolk Broads. You'll also find Norwich Riverside Walk and Dragon Hall less than a mile away.

Is there parking available at Holiday Inn Norwich City by IHG?

Yes, parking is offered for GBP 7.95 per night. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Norwich City by IHG feature a casino on the premises?

No, Holiday Inn Norwich City by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Norwich City by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Norwich City by IHG?

Amenities that appeal to couples at this hotel include 24-hour room service, a pillow menu, and free wired internet.

Does Holiday Inn Norwich City by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Norwich City by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Norwich City by IHG serves buffet breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn Norwich City by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Norwich City by IHG for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Does Holiday Inn Norwich City by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Norwich City by IHG?

The closest major airport to Holiday Inn Norwich City by IHG is Norwich (NWI-Norwich Intl.), which is 5 mi away (26 minutes by car).

Are there rooms with balconies at Holiday Inn Norwich City by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Norwich City by IHG.

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1002 reviews
Rating 8 - Good. 335 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Nichola

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious! Ideal location
Stayed 1 night in Feb 2026

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Wonderful hotel, very clean and great staff
Stayed 1 night in Feb 2026

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The hotel, room, staff and service were excellent. The bed not so much. Very hard and sagging towards the middle. Nevertheless a pleasant stay and we will be back.
Stayed 1 night in Feb 2026

8/10 Good

Gema

Traveled with family
Liked: Cleanliness, staff & service
The room was comfortable, and the staff were very kind and helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Tim

Stayed 1 night in Jan 2026

8/10 Good

AziZ

Stayed 1 night in Jan 2026

10/10 Excellent

Aaron

Stayed 1 night in Jan 2026

8/10 Good

Rachael

Liked: Cleanliness, staff & service, amenities
Great staff and good size room. Only downside was the heating didn’t work. They brought me extra blankets (very quickly) and apologised but it was a cold night. Great breakfast Ideal location for the football or a trip into Norwich if you don’t mind a short walk.
Stayed 1 night in Jan 2026

8/10 Good

Melanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel. Friendly staff. Good location. Affordable parking. Decent breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Martin

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good, however parking was a bit difficult if you arrived later in the day due to lack of spaces and shared with Football ground.
Stayed 1 night in Jan 2026

8/10 Good

Sharon

Traveled with group
Nice friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

6/10 Okay

Kelly

Traveled with partner
We booked the holiday inn Carrow Road as perfect for our stay. We was celebrating my birthday on NYD so booked for NYE forn2 nights so we an go to Norwich City. Reception was outstanding and very efficient. We was upgraded to 6th floor and had football pitch view of the stadium. The room was quite large but it was very dated and tiresome. There was one chair by a desk, no plug sockets by one side of the bed, the complimentary fridge had 1 can of water, 1 can of Pepsi and 1 packet of crisps but yet there was 2 Adults staying, they was not even replenished the following day as we was there do 2 nights. I made the mistake of booking in my name as my partner is a IHG member platinum usually he will get drink voucher.
Stayed 2 nights in Dec 2025

8/10 Good

Keely

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
staff were friendly, hotel was clean and parking easy
Stayed 1 night in Jan 2026

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome at reception, a large clean room with 2 double beds and a view of the football stadium. Good bar and lounge area with big screen tv. Breakfast was fine standard hotel buffet. Good location and a comfortable stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eady convenient location for visiting me grandparents
Stayed 1 night in Dec 2025

10/10 Excellent

howard

Stayed 2 nights in Jan 2026

10/10 Excellent

Aristotle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean and tidy in all areas. Midday check out is a massive bonus. We didn't have breakfast, therefore can not comment about that.
Stayed 1 night in Dec 2025

8/10 Good

Harvey

Stayed 1 night in Dec 2025

10/10 Excellent

Adelesio

Stayed 1 night in Dec 2025

8/10 Good

Laura, Newport Pagnell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth efficient check in, clean room. Shower was like a slow leak of water rather than an actual shower. Bath impossible to fill with non existent water pressure.
Stayed 1 night in Dec 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities
The young lady on reception gave us an upgrade on arrival , to a room with a pitch view . She also arranged for us to have room service so that we could watch the match as the restaurant was so busy . She really went above and beyond to make our stay special
Stayed 2 nights in Dec 2025