The motel is located in a scenic area near the water and provides nice options to walk and enjoy views over Warners Bay and the entire region. We found the property to be overall clean and well maintained. Our room had sufficient space. The room was reasonably priced.
What we found unpleasant, however, was the level of service we received from the staff at reception. To begin with, the staff member was unable to answer a simple question about how to reach the motel (it was our first time visiting the Newcastle area). Secondly, the staff member has attempted to call my phone number several times when I was still in the middle of driving. He did so without any apparent or valid reason, as we were still within reception opening hours and arrived at the motel an hour and a half before reception's closing time. I find this behavior to be strange (to put it mildly). Thirdly, there were only one or two bottles of shampoo, which is insufficient for a large family. And lastly, the staff member has promised to send a copy of the payment receipt to my email address, which he did not sent.