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Best Western Franklin Inn

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Franklin Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | 1 bedroom, pillowtop beds, in-room safe, individually furnished
Lobby
Business center
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪5 min drive‬
  • Carnton Plantation
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | 1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(123 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(29 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Franklin

Within a short walk of Saint Thomas Medical Partners, Best Western Franklin Inn is within a mile (2 km) of SOAR Adventure Tower. This 132-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • CoolSprings Galleria - 3 min drive - 3.5 miles
  • Franklin Theatre - 5 min drive - 3.5 miles
  • The Factory - 5 min drive - 2.4 miles
  • Lotz House Museum - 6 min drive - 3.9 miles
  • Carnton Plantation - 6 min drive - 2.8 miles

Getting around

  • Nashville Riverfront Station - 23 min drive
  • Nashville International Airport (BNA) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Cracker Barrel - ‬9 min walk

About this property

Best Western Franklin Inn

Suburban hotel with free breakfast and a fitness center
Guests staying at Best Western Franklin Inn enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 42-inch TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Refrigerators, coffee makers, and free local calls are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Hindi, Spanish

Similar properties

Lobby

Baymont by Wyndham Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,264 reviews
$55 nightly
The price is $65
Aug 17 - Aug 18
Total includes taxes and fees
Baymont by Wyndham Franklin/Cool Springs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,604 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Frequently asked questions

What's there to do close to Best Western Franklin Inn?

Based on positive ratings, guests enjoy the hotel's location in Franklin, and it's within a short 15-minute walk of SOAR Adventure Tower. You'll also find CoolSprings Galleria and Franklin Theatre within a short drive.

Will I be able to park at Best Western Franklin Inn?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Does Best Western Franklin Inn include a casino on the premises?

No, Best Western Franklin Inn doesn't have a casino.

Will I find an indoor pool at Best Western Franklin Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Best Western Franklin Inn?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and free breakfast.

Does Best Western Franklin Inn have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Franklin Inn have a restaurant that serves breakfast?

Best Western Franklin Inn offers free full breakfasts each morning though there is no restaurant.

Does Best Western Franklin Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Franklin Inn though service animals are welcome.

Does Best Western Franklin Inn have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Best Western Franklin Inn?

The closest major airport to Best Western Franklin Inn is Nashville International Airport (BNA), which is 22.6 mi away (24 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 28.2 mi away (35-minute drive).

Are there rooms with balconies at Best Western Franklin Inn?

No, there aren't any guestrooms with balconies at Best Western Franklin Inn.

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 683 out of 1240 reviews
Rating 8 - Good. 353 out of 1240 reviews
Rating 6 - Okay. 126 out of 1240 reviews
Rating 4 - Poor. 48 out of 1240 reviews
Rating 2 - Terrible. 30 out of 1240 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Heidi

Traveled with partner
The beds were comfortable and the room was clean. Pillows were awful!
Stayed 1 night in Jul 2025

10/10 Excellent

alan

Liked: Amenities
Noor is an amazing representative for Best Western hotels. She is extremely good at what she does and is a very nice person.
Stayed 3 nights in Jul 2025

6/10 Okay

kathy

Traveled with family and small children
Disliked: Property conditions & facilities
Our room was dirty, the breakfast was awful
Stayed 1 night in Jun 2025

10/10 Excellent

Lavanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel for a stress free stay during our road trip
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Poor value

This is basically a Red Roof Inn, at $120, with a Best Western Label pasted on it. About a sixty year-old motor inn, with exterior hallways and no elevator to the second floor. Room was cracker box size and the mattress was rock hard. Breakfast was very minimal and across the parking lot. The best part of this trip was driving away, saying I will never stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Chad

Stayed 1 night in Apr 2025

10/10 Excellent

Sharon, Rochester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wish bathroom was bigger
Stayed 1 night in May 2025

6/10 Okay

Abigail

Traveled with partner
Disliked: Property conditions & facilities
I did not realize the doors to the rooms were from the outside, not the inside like a traditional hotel. This made it feel more like a motel.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay as part of a longer trip. Met our needs. Nice room, comfortable bed, nice shower, clean room, much better than average breakfast, convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All you need for a one night stay while travelling

Stayed 1 night in May 2025

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. My only disappointment is that the fitness center was. It open for use. Otherwise I definitely recommend this location for a great stay away from home.
Stayed 4 nights in Apr 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
The parking lot is kind of a mess with really deep drainage grates, like you can practically fit a small car in them. So, driver beware. This place isn’t fancy, but it is adequate and comfortable. I’ve stayed there twice for the same event two years in a row and not had much trouble. This year, my key card kept getting deactivated and I had to go have it reprogrammed twice in a 4 night (3 day) stay. I didn’t use the breakfast option this year but did last year and that is a nice feature. Although my room this year was non-smoking, there was a faint mustiness that seemed to be old smoke smell. It wasn’t bad, but every time I entered, I would notice it. Comfortable beds overall, but the pillows need some work—they are so flimsy. Even if they had a couple flimsy ones with a couple that were a little more full to give people options, that would be nice.
Stayed 3 nights in Apr 2025

4/10 Poor

laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel HORRIBLE Mattresses

This hotel was in a great location felt safe, was clean but the mattress were HORRIBLE. We booked two rooms, upon arrival lobby was so clean and smelled great I even commented to the front desk as soon as I walked in how good it smelled. We were greeted as soon as we came in. Check in was easy and great. The staff was so polite and they accommodated our two rooms to be side by side. The hotel was clean and very nice but when we went to go to sleep the mattresses were horrible they were so hard and pain full and we could not sleep at all. Was not just our room my mom had the exact same complaint as well. I highly encourage the property to upgrade their mattresses. Unfortunately we will not be staying here again.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and breakfast was delicious, the onlybissue we had was parking other than that we enjoyed our stay
Stayed 1 night in May 2025

8/10 Good

Torry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

BRIDGETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and location. Fast food, restaurants and grocery stores very close to the property. Microwave and fridge in rooms. They don't have an elevator, so request a ground level room if needed. Free breakfast in the morning with wide variety of options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeper was kind and attentive. She made sure we had everything we needed.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicely renovated

Room has been renovated nicely, was clean and bed was comfortable. I didn't notice it was a motel with exterior access to the room, however this worked out okay due to nice weather.
Stayed 1 night in Apr 2025

8/10 Good

Zeynep

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient for a brief stay.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Western was a pleasant surprise last year so I stayed again! It's a cut above the typical 'chain motel' and offers excellent value and comfort. Plenty of restaurants within a short drive (or walk) and there's even a small fitness center on premises. The breakfast buffet is well-stocked and Eduardo really takes special care of customers and keeps the breakfast area spotless. Don't forget to tip him! I will be back again next year!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and very nice. Staff was helpful and friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would definitely stay again.

This property was ultra clean. Nice linens, comfy mattresses and recently updated. I cannot say enough about how nice the room was. The downside ( or up) was that the rooms were accessible from the outside only with no elevator and breakfast was in the admin building. During inclement weather this might be an issue.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I prefer regular blankets instead of these waterproof “mats.” 2 people had to share 1 dryer, the other dryer was out of service. Other than that it was fine, the lady behind the desk asked if I would prefer downstairs instead of upstairs which was nice of her.
Stayed 1 night in Apr 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

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