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The Ritz-Carlton, Nanjing

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Nanjing
VIP Access

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Photo gallery for The Ritz-Carlton, Nanjing

55-inch LCD TV with satellite channels, TV, books
Rooftop bar
Property amenity
55-inch LCD TV with satellite channels, TV, books
Separate tub and shower, hydromassage showerhead, free toiletries

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Laundry
  • Breakfast available

Explore the area

View in a map
No 18 Zhongshan Road, Xuanwu District, Nanjing, 210018
  • Place, Nanjing Library
    ‪11 min walk‬
  • Place, Nanjing University
    ‪11 min walk‬
  • Place, Nanjing Presidential Palace
    ‪18 min walk‬
  • Airport, Nanjing (NKG-Lukou Intl.)
    ‪30 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Club Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Lake View

  • 534 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (View)

55-inch LCD TV with satellite channels, TV, books

Club Suite, 1 Bedroom (View)

  • 1399 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed (View)

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (View)

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 2 Twin Beds (View)

10.0 out of 10
Exceptional
(1 review)
  • 534 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, Lake View

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 2 Twin Beds, Lake View

  • 538 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed (View)

8.0 out of 10
Very good
(2 reviews)
  • 534 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (View)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds (View)

10.0 out of 10
Exceptional
(1 review)
  • 534 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (View)

55-inch LCD TV with satellite channels, TV, books

Suite, 1 Bedroom (View)

  • 1399 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 534 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Lake View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, Lake View

  • 534 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (View)

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (View)

Room, 2 Twin Beds (View) | Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds (View)

  • 700 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV, books

Club Suite, 1 Bedroom

  • 1399 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Lake View

  • 700 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Mountain View

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Mountain View

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 2 Twin Beds, Mountain View

  • 538 sq ft
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Mountain View

  • 534 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Mountain View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, Mountain View

  • 538 sq ft
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Nanjing

Located in Xinjiekou, The Ritz-Carlton, Nanjing is a leisurely stroll from sights such as Nanjing Library and Nanjing University. This 295-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool. Located centrally in Nanjing, it's connected to a shopping center and also close to Xu Garden and Nanjing Presidential Palace.

What's nearby

  • Nanjing Library - 11 min walk - 0.6 miles
  • Nanjing University - 11 min walk - 0.6 miles
  • Xu Garden - 17 min walk - 0.9 miles
  • Nanjing Presidential Palace - 18 min walk - 1.0 mile
  • Southeast University - 19 min walk - 1.0 mile

Getting around

  • Xinjiekou Station - 7 min walk
  • Nanjing (NKJ-Nanjing Rail Station) - 8 min drive
  • Nanjing (NKG-Lukou Intl.) - 29 min drive

Restaurants

  • ‪KFC 肯德基 - ‬4 min walk
  • ‪阿嬷手作 Ah Ma Handmade (德基广场店) - ‬6 min walk
  • ‪翠园 - ‬6 min walk
  • ‪莎莎·麦克西 SALSA MEX(新街口店) - ‬3 min walk
  • ‪Shake Shack - ‬5 min walk

About this property

The Ritz-Carlton, Nanjing

Luxury hotel with a full-service spa connected to a shopping center in Nanjing
Guests of The Ritz-Carlton, Nanjing enjoy a full-service spa, an indoor pool, and a 24-hour gym. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 55-inch LCD TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include sitting areas, minibars, and espresso makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 238 for adults and CNY 119 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • DAI YUET HEEN
  • FLAIR
  • LAVANDULA
  • PIN NING FU
  • THE LOBBY LOUNGE

Things to do

  • 24-hour health club
  • Art gallery
  • Books
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 20,656 square feet of conference space

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 62 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 5:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

The Ritz Carlton Nanjing
The Ritz Carlton, Nanjing
The Ritz-Carlton, Nanjing Hotel
The Ritz-Carlton, Nanjing Nanjing
The Ritz-Carlton, Nanjing Hotel Nanjing

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Nanjing?

The Ritz-Carlton, Nanjing provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Nanjing?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Nanjing on Dec 17, 2025 start from $283.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Ritz-Carlton, Nanjing?

This hotel is situated in Xinjiekou within a short 17-minute walk of Nanjing Presidential Palace and also 11 minutes on foot from Nanjing Library. You'll also find Nanjing Drum Tower and Temple of Confucius within a short drive.

Will I be able to park at The Ritz-Carlton, Nanjing?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at The Ritz-Carlton, Nanjing?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, body wraps, and couples treatments.

Does The Ritz-Carlton, Nanjing feature a casino?

No, The Ritz-Carlton, Nanjing doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Nanjing?

Yes, this hotel has an indoor pool. Guests have pool access between 5:00 AM and 11:00 PM.

What do couples enjoy most about The Ritz-Carlton, Nanjing?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at The Ritz-Carlton, Nanjing?

Yes, this hotel has a spa tub.

Does The Ritz-Carlton, Nanjing have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton, Nanjing serves buffet breakfast for a surcharge each morning at LAVANDULA.

Will The Ritz-Carlton, Nanjing allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Ritz-Carlton, Nanjing.

Does The Ritz-Carlton, Nanjing have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from The Ritz-Carlton, Nanjing?

The closest major airport to The Ritz-Carlton, Nanjing is Nanjing (NKG-Lukou Intl.), which is 25.7 mi away (29 minutes by car).

Are there rooms with balconies that I can book at The Ritz-Carlton, Nanjing?

No, there aren't any guestrooms with balconies at The Ritz-Carlton, Nanjing.

Does The Ritz-Carlton, Nanjing host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at The Ritz-Carlton, Nanjing.

Reviews

The Ritz-Carlton, Nanjing Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 30 out of 34 reviews
Rating 8 - Good. 3 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

Reviews

10/10 Excellent

chiaju

Stayed 1 night in Aug 2025

10/10 Excellent

Ming-Sheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

hengyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

qi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Beng Ee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious. Fantastic breakfast buffet spread. Good service . Very helpful concierge. Located right next to an upmarket mall. Will stay again. Improvement - as lobby is not on ground level, would be good to have some chairs near the entrance of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nayun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yung Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location...

Excellent location. You can walk into the Mall and the undergound MTR without going outside. Very accessable to all main attractions. Best Cantonese restaurant in the hotel. Lots to eat in the Mall or the underground. Unbeatable location. The hotel itself is Ritz. Not need to say anymore.
Stayed 3 nights in May 2024

10/10 Excellent

nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Lily Chung

Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Location is very good, some hotel staff are good but not all. I come across one who does not understand my English and she just ignore me all together, not have a attitude to try is a poor standard of service! I am a bit disappointed with that.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
这次近一个月的中国之行，我们待了几家高档酒店，其中，上海璞丽、南京Ritz Carlton，以及两家Waldorf Astoria - 北京和上海，我们印象深刻。他们各部门员工服务热诚，带给我们温暖的回忆，我们很感谢。除了整体品质出众之外，我们最喜欢璞丽的装饰风格和专业服务，南京RC的温暖服务，特别值得一提的是早上自助餐经理Bella Chen给我们优质印象，以及WA一流的建筑和装饰。我们希望能有机会再来一趟中国行，再能待在这几家酒店。除此之外，若是我還能有些要求的话，我希望北京WA早上自助餐厨房工作人员能在我享用早餐时，稍稍安静点！另外，就是能在RC、WA多听到些播放的合适中国音乐。
Stayed 4 nights in Nov 2023

10/10 Excellent

Xiaotang

Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest Hotel Ever

I have stayed here many times and they always exceed my expectations. Lily in the club is absolutely amazing always providing excellent service. George in housekeeping is also fantastic! The hotel is great but it is the ladies and gentlemen who work here that make every stay perfect.
Stayed 3 nights in Dec 2021

8/10 Good

JEANCLAUDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is at the high end and busiest commercial area of Nanjing, parking is in a huge underground mall parking with no indication for access to hotel… All kinds of stores and restaurants around. Not far from major historical sites. Room isn’t very spacious, but super clean and well equipped. I’ve found the whole decoration a little dark. Great breakfast.
Stayed 2 nights in Nov 2021

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Absolutely amazing! Everything was perfect.
Stayed 1 night in Jun 2021

6/10 Okay

Ping Chiao

Stayed 3 nights in May 2021

10/10 Excellent

Yong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

XU

Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

PENG

Stayed 1 night in Aug 2024

10/10 Excellent

keihou

Stayed 1 night in Jul 2024

10/10 Excellent

CHUN-CHIEH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Want a nice place.
Stayed 1 night in Oct 2023

10/10 Excellent

Chak Ho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務真的沒得説，各階層員工都好有禮貌，令人入住得愉快

Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

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