The Grand Hotel Nanaimo

3.0 star property
Hotel in Nanaimo with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Grand Hotel Nanaimo

Exterior
Property grounds
Terrace/patio
Deluxe Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, soundproofing
Outdoor wedding area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

View in a map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
  • Place, Long Lake
    ‪3 min walk‬
  • Place, Woodgrove Shopping Centre
    ‪4 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪8 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪24 min drive‬

Room options

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Maple)

8.0 out of 10
Very good
(2 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(71 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 376 sq ft
  • Sleeps 2
  • 2 Queen Beds

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds

About the neighborhood

Nanaimo

Located within a 5-minute walk of Long Lake, The Grand Hotel Nanaimo is within 2 miles (3 km) of Linley Valley Cottle Lake Park. This 50-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Long Lake - 3 min walk - 0.2 miles
  • Woodgrove Shopping Centre - 4 min drive - 2.6 miles
  • Departure Bay Beach - 6 min drive - 3.2 miles
  • Nanaimo Regional General Hospital - 7 min drive - 3.9 miles
  • Departure Bay Ferry Terminal - 8 min drive - 4.4 miles

Getting around

  • Nanaimo, BC (YCD) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪Smokin' George's BBQ - ‬15 min walk
  • ‪Bodhi's Artisan Bakery - ‬16 min walk
  • ‪Subway - ‬3 min drive

About this property

The Grand Hotel Nanaimo

Hotel in Nanaimo with a fitness center and a 24-hour front desk
Guests of The Grand Hotel Nanaimo enjoy features like a gym, free WiFi in public areas, and a terrace. A stay here includes free parking. The 24-hour front desk has staff standing by to help with concierge services and securing valuables. Additional amenities include wedding services, a garden, and a vending machine.
Guests can expect free WiFi and flat-screen TVs with cable channels. Other amenities include sitting areas, refrigerators, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

Frequently asked questions

Is a free cancellation option available at The Grand Hotel Nanaimo?

The Grand Hotel Nanaimo offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of The Grand Hotel Nanaimo?

This hotel is located in Nanaimo within a short 4-minute walk of Long Lake. You'll also find Departure Bay Ferry Terminal and Woodgrove Shopping Centre within a short drive.

Will I be able to park at The Grand Hotel Nanaimo?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Grand Hotel Nanaimo feature a casino?

No, The Grand Hotel Nanaimo doesn't have a casino.

Is there an indoor pool at The Grand Hotel Nanaimo?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Grand Hotel Nanaimo?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does The Grand Hotel Nanaimo have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Grand Hotel Nanaimo feature a restaurant that includes a breakfast menu?

Yes, The Grand Hotel Nanaimo serves brunch for a surcharge at Grand Cru Restaurant.

Does The Grand Hotel Nanaimo allow pets to stay free of charge?

No, pets aren't allowed at The Grand Hotel Nanaimo though service animals are welcome.

Are there connecting rooms at The Grand Hotel Nanaimo?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Grand Hotel Nanaimo?

The closest major airport to The Grand Hotel Nanaimo is Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome), which is 5.9 mi away (10 minutes by car). Another top airport is Nanaimo, BC (YCD), which is located 15.4 mi away (20-minute drive).

Are there rooms with balconies at The Grand Hotel Nanaimo?

Yes, some guestrooms at The Grand Hotel Nanaimo offer a balcony and may feature garden views.

Does The Grand Hotel Nanaimo have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at The Grand Hotel Nanaimo.

The Grand Hotel Nanaimo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 448 out of 1026 reviews
Rating 8 - Good. 373 out of 1026 reviews
Rating 6 - Okay. 123 out of 1026 reviews
Rating 4 - Poor. 54 out of 1026 reviews
Rating 2 - Terrible. 28 out of 1026 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

David

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathtub/shower floor has lost it's non slip coating right where you might stand when showering. I found out the hard way and fell. Tried to stop fall with hand grab rail but to no avail. Used my right fore arm and wrist on the right hand side of the tub wall. When I landed on my backside my right fore arm and hand contacted the inner curtain and that simply pulled down both curtains and the curtain rod that was not properly attached to the shower walls. The rod came down at an angle with quite a severe thump to my head. I had no fractures from the fall or the falling rod so I finally made it out of the tub. All this around 7am. The curtain rod in 421 needs replacement by experienced Maintenance personnel as the rod was improperly installed as it just slipped from the walls as it fell. My wife and I packed and left hotel asap. This incident and silver fish on the bathroom floor when the bathroom light is turned on at night. Leaves me no alternative but to contact the Hotel Manager to ensure no one else has this problem and to discuss some compensation.
Stayed 1 night in Jun 2025

10/10 Excellent

Uu-uu-ta-meek

Stayed 1 night in Jun 2025

10/10 Excellent

Hoi Ying

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a decent size of the room, good location
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It did what it said on the tin,room comfortable, meal good, wine very nice if a little pricey but overall very good.
Stayed 1 night in Jun 2025

6/10 Okay

Anthony

Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a fast friendly check in and out. Room was excellent location great too
Stayed 2 nights in Jun 2025

10/10 Excellent

nic

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accompanying
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Stayed 2 nights in Jun 2025

10/10 Excellent

CARY EDITH

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Yeimy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be going again to this hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Gladys, Surrey

Stayed 2 nights in Jun 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stuff and very good value.
Stayed 1 night in May 2025

10/10 Excellent

Andy

Stayed 1 night in Jun 2025

8/10 Good

Adrian

Stayed 1 night in Jun 2025

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! I’ll stay again if I don’t have my pets with me. It’s pet free so it’s a nice vacation
Stayed 1 night in Jun 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is excellent, nice outdoor dining area as well
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 3 nights in Jun 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Fred

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
No meal opptions, no ice or pop machines on the floors.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very pleasant
Stayed 1 night in Jun 2025

10/10 Excellent

craig

Traveled with partner
Liked: Cleanliness
Limited bar/dining amenities.
Stayed 1 night in May 2025

8/10 Good

Shay

Stayed 1 night in May 2025

6/10 Okay

Silvia

Traveled with partner
Liked: Cleanliness, staff & service
Ok but no restaurant on weekdays
Stayed 1 night in Jun 2025